Enlarging your remote workforce can have a major impact on network infrastructure, security/compliance, and company culture. Progent has 20 years of experience assisting SMBs to design, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Palo Alto company to pick the right tools and adhere to best practices in creating and operating a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from on demand expertise for getting you past challenging technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Palo Alto, California businesses to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Security for Teleworkers
At-home workers commonly run their personal computers and work in a physically unsecured area. This worsens their vulnerability to cyber threats and demands careful use of security appliances, remote endpoint monitoring, and the enforcement of security policies in compliance with leading practices. Progent's seasoned roster of certified data security experts can assist your business to plan, deploy and administer a compliant cybersecurity solution that protects vital information in IT networks that incorporate telecommuters.

  • Firewalls allow companies to create a network that can be safely utilized by local users and by at-home workers, mobile workers, suppliers, clients, and other stakeholders. Modern firewall devices allow you to assign and manage appropriate permissions to different groups of users and to scale your network and modify your security profile as your company evolves and as cyber threats grow increasingly sophisticated. Progent works with both new and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration services, visit firewall integration and support services.
  • Online Endpoint Security Monitoring makes it possible to watch over the disparate devices used by an at-home workforce and either reject or spot and respond to the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each secured endpoint, monitoring all activity and using advanced machine learning to identify zero-day attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the infected endpoint from the corporate network to contain the threat. Since the ProSight ASM agent is autonomous, endpoint devices remain secure even when they are offline. For details about ProSight Active Security Monitoring, see remote endpoint security monitoring for remote workers.
  • Security Audits can evaluate the exposure of your information system to all classes of outside and internal security threats for an environment that incorporates teleworkers. Progent can deploy online, automated security analysis scanning for rapidly and economically uncovering a broad range of security gaps that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security professionals with top certifications including CISA, CISSP, and GIAC, can assist your company to evaluate your operations and governance policies and review your network architecture to allow you to implement the highest level of security for your at-home workers.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Palo Alto, California business, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information.

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    Progent's certified security consultants can help you safeguard your Apple Mac environment through professional services such as performing security audits, clean up after virus and worm attacks, configuring firewalls, implementing secure off-site and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the particular objectives of your business information system.

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    Cisco's wireless IP phones are industrial-grade wireless devices intended for workers who are on the move within campus, warehouse, health-care or other environments where IT management requires user endpoints that provide more administrative control, security and durability than is achievable with the BYOD style of mobile communications. Creating solutions with Cisco's wireless VoIP phones usually requires that IT teams configure and optimize numerous key pieces of your wireless infrastructure including APs, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants can provide online and onsite assistance to help your organization build and manage a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

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    Progent provides nationwide remote phone support and troubleshooting services for companies that operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a mix of UNIX/Linux and Microsoft products. Remote network consulting provides maximum return for your IT dollar by extending client productivity and shortening the hours charged for computer analysis and repair. Advanced online support technology and skilled service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and money by traveling to your site. In the vast majority of situations your IT problems can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA certified security specialists to assist you with the toughest system problems.

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    Progent's Cisco CCIE network experts can assist your business to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software support.

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