Immediate Online Help for Palo Alto California IT Networks
Urgent Online Consulting for Palo Alto SystemsFor companies located in Palo Alto California, Progent provides remote help for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have provided online troubleshooting to companies in every state in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE network specialists to handle complex networking issues, as well as the assistance of CISSP-qualified security experts to handle advanced security design and troubleshooting jobs.

Progent's online technical support engineers provide excellent value because they have the practical experience and have access to the advanced technology needed to resolve the majority of network issues quickly. Efficient support lowers immediate costs because solutions require fewer chargeable minutes. Online help also avoids the cost of dispatching a consultant to your office. Your organization saves even more in indirect expenses by reducing or eliminating network downtime and related losses due to business discontinuity, disgruntled clients, idle workers, and de-focused executives. Progent's advanced remote technical support experience is particularly helpful for organizations that are dependent on public clouds for critical infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be an alternative.

Progent's pricing model for remote help is structured to leverage your IT service investment. Progent charges on a per-minute basis for telephone-based assistance, so you pay only for the support that you receive. In contrast to many online support organizations, Progent asks for no startup surcharge or minimum job duration. Progent's one-minute granularity and clean model for billing save you from scenarios where fast solutions manage to end up as large bills. Progent's penchant for dealing with technical issues quickly means your business saves money.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has refined an arsenal of optimized tools and field-proven processes that promote the highest degree of efficiency for online technical support and troubleshooting for IT networks of any size. Progent provides protected Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology permits the consultants of Progent's online support team to link to your company's system remotely without violating network security.

Progent's powerful service reporting system keeps extensive documentation of all support that Progent's customers have been provided. Progent's staff service personnel have the benefit of the records of support provided to each Progent customer by every Progent consultant. This archive of issues and solutions is stored as a readily exploitable proprietary database that allows Progent's online technical professionals to communicate their experiences with the whole team to make sure that the efficiency of Progent's support grows daily. Progent's advanced accreditations and close associations with major technology companies such as Cisco and Microsoft open up additional extensive support knowledge bases and allow quick access to manufacturers' internal product engineers with the result that Progent's remote service experts can find optimal solutions quickly.

Remote support services provided by Progent to clients in Palo Alto California include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, fixed-price services intended to allow small and mid-size organizations to utilize the same cutting-edge IT solutions deployed by some of the world's leading corporations. Progent's ProSight portfolio of outsourced network management services addresses all key areas of information technology including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure management, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the entire threat progression including protection, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also help your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical files, apps and VMs that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, optimize and debug their networking hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that require critical software patches, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an objective evaluation of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) system. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, better compliance with government and industry security requirements, more efficient utilization of IT resources, faster problem resolution, more dependable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent information assurance consultant. The interview is intended to help assess your company's ability to stop or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to create an efficient AV and backup environment that aligns with your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting professionals for special IT programs. Billing charges for ongoing development or consulting tasks are set based on the level of expertise of the consultants assigned. Progent's experience with these important areas of information technology enables clients to execute major initiatives economically and on schedule. Progent's special online consulting solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk support alternatives for companies with networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk services, co-managed Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progent’s shared Help Desk services allow your business to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent’s shared Help Desk service is a collaborative support solution built around the leading professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Call Center team of experienced information technology professionals offers your computer users in Palo Alto California rapid communication with an efficient network service resource with substantial background providing phone support and online diagnostics for IT systems based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Help Desk perception as a major driver of business efficiency, and Progent's target is to fix instead of just document technical problems.

  • Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Consulting Group provides remote advanced engineering support and education in key business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, customization, and training for Microsoft business applications such as CRM, Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more information about Progent's consulting, customization, and education services, go to Progent's Applications Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10; seamless management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers organizations in Palo Alto California remote hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM to fit your environment so that your IT support is proactive rather than reactive. By spotting emerging trouble spots before they cause crashes, automated monitoring can head off disruptive and expensive network breakdowns. Progent can also use system monitoring products like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft systems, or systems based on a variety of OS platforms.
How Your Palo Alto Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent phone-based expertise with Microsoft, macOS and OS X, or Linux/UNIX environments, go to Progent's Emergency Remote Help, call 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Palo Alto California, Progent's online computer support specialists can provide effective and affordable IT help whenever your business requires it. More than 15 years of offering remote technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting skills and to refine online connectivity tools to fix computer problems rapidly while avoiding the expense and lost productivity associated with in-person support calls.

Even if your Palo Alto company deals with a local independent consultant or employs a full time organization that know how to deal with typical network issues, Progent’s Microsoft and Cisco certified engineers can still offer an easy and seamless remote extension of your on-site resources for situations when your usual service personnel either lack the bandwidth or the knowledge to solve unexpected system emergencies or particularly complex integration problems.

Benefits of Progent's IT Support for Businesses in Palo Alto California
Progent's online support services enable your Palo Alto company to enjoy the advantages of immediate, enterprise-grade IT support without the cost of managing an in-house IT staff. Your information system will acquire added business value by becoming more available, efficient, and protected. Benefits to your company include:

  • Convenient virtual extension of your on-site support resources
    With most companies in Palo Alto California, local network service providers, whether consisting of outside consultants or an in-house IT staff, can solve typical network problems. On the other hand, serious problems can spring up when local resources are overstretched or unavailable, and some trouble may be associated with IT products that is unfamiliar to your local support people. In these cases, Progent's online service experts offer a convenient, quick, and economical way to augment your regular help and to convey valuable knowledge to increase your ability to deal with downstream issues in-house.

  • Reduced Reliance on Freelance Consultants
    For network maintenance, smaller companies often depend on individual freelance service providers. While freelance consultants carry less internal costs than big service companies and can afford to charge marginally less, they are occasionally stretched too thin, making it hard to respond quickly to urgent situations. If an independent service provider is busy with another client, sick, on a trip, or in training, the absence of reserve personnel may force your business to wait for help during an IT crisis. As your business grows, network downtime and problems with vital software become more expensive. The budget you thought you were conserving on a freelancer can be consumed fast by reduced productivity. Progent offers a reliable source of backup service expertise to insure your network remains available.

  • Create a Solid Basis for Smooth Growth
    Organizations often start with an IT system implemented on a shoestring budget. Without a robust framework, slap-dash repairs can get piled on top of a shaky foundation. When a network grows, stability and scalability problems can impede the success of the business. These badly built systems require careful analysis, smart strategic planning, and wide IT expertise to evolve to a system infrastructure able to deliver the stable foundation to meet critical business requirements and facilitate future expansion.

  • Interact with Solution Providers Instead of Technology Sellers
    Smaller offices require advice and technical education to navigate through an increasingly complicated maze of product options capable of promoting business growth and enhancing productivity. These companies hardly need a computer engineer who is trying to earn a commission on a certain vendor's technology. Network consulting and product sales can lead to a situation where the recommended solution is built around a profitable technology instead of the genuine needs of a business. Progent eliminates these dilemmas by selling just services rather than products. This allows Progent to match IT consulting with the real needs of clients.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, range of technical experience, fine tuned support software, and familiarity with enterprise networking allow offices to avoid the pitfalls associated with exclusive dependence on smaller consulting firms, individual freelance consultants, or over-stretched in-house resources.

Progent stands out by offering:

How Does My Business Start Getting Online Network Help from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, visit Immediate Network Support.



An index of content::

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    Progent's Microsoft-certified consulting engineers can help you to determine the benefits of Microsoft Exchange Server 2010 for your company and can assist you to design and implement an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide fast payback by increasing your productivity, cutting the expense of equipment and service, simplifying management, and consolidating your vital communications technologies.

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    Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer remote and on-premises support services to help you to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also help you to design and execute a smooth Skype for Business migration.

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    Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or onsite configuration and debugging services to assist your organization to plan, implement, update, tune, manage and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless APs to work with your unique workplace design, construction, and expected network traffic.

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    Progent’s Microsoft certified experts provide a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution built, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP family, provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its segmented design you are able to purchase only the capability you currently require, with the option to add clients and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains Software consulting engineers can help you deploy, configure and manage Microsoft Dynamics GP 2010 and also older versions of Dynamics GP/Great Plains.

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    Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to assist you to plan, configure, manage and repair a backup and disaster recovery solution built on Barracuda technology.

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    Progent offers nationwide online phone support and troubleshooting services for companies who run Sun Solaris networks or whose information systems include a mix of Sun Solaris and Microsoft Windows technology. Online technical support offers maximum return for your information technology budget by extending client productivity and shortening the hours charged for network analysis and repair. Sophisticated remote access tools and skilled technicians and engineers allow Progent to handle the majority of network issues without wasting time and money by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA certified security professionals to assist you with the toughest network problems.

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    Progent offers Microsoft Windows 2003 Cluster Server assistance to help your organization implement non-stop server clusters designed to provide 100% operation. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By showing you how too design high availability clustered server environments based on Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows experts make sure that your high availability server clusters are configured to maximize the competitive value of your information network.

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    Windows Hyper-V 2016 utilizes key features initially developed for and proven on Azure, among the world's largest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and execute a non-disruptive upgrade plan, educate your IT management and technical support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment gives you maximum business benefit.

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    Progent’s computer outsourcing support offerings for small companies feature planning 2003 Server, .NET Server, and BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and in-person repair, fixing stubborn integration problems, and producing a company-wide security strategy. Progent can show you how to enhance network reliability and performance via fault-tolerant configuration, resilient network architecture, and proactive network monitoring. Progent also provides project management assistance for major migrations and can assist with needs definition, resource inventory, bill of materials production, vendor selection, procurement coordination, and full documentation. Progent’s IT outsourcing service also includes education for office productivity software such as Office XP.

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    If you have a small business information system with 10 to 50 desktop users, Progent's IT outsourcing services save your organization from over-reliance on an individual independent service provider while giving you cost-effective and dependable access to enterprise-class network support. By delivering network consulting help when you need it, providing advanced knowledge for critical technologies, offering unique support such as automated network monitoring, and charging only for services you use, Progent offers you an economical solution for maximizing the business value of your small office information system. Progent is the intelligent way for small organizations to create and maintain a robust and secure IT network and to benefit from quick access to the skilled support ordinarily restricted to businesses who are able to support a sizeable in-house IT group.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts are available to assist your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's production servers in a solution that delivers the highest degree of availability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are based upon mature virtualization architectures that enable small businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

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    GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of information technology security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer support for any of the security capabilities covered under GIAC accreditation including auditing network security mechanisms, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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    Progent can provide expert support for each step of your Microsoft Exchange 2010 migration including end-to-end project management services, site prep, project design and documentation, specification of all new software licenses and equipment required, recommended sourcing, system testing at client location or at Progent's testing facility, setting up temporary coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous system, and webinar training for customer's IT staff and users.

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    Progent's Cisco CCIE network consultants can assist you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.

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    Progent is one of the most experienced IT consulting companies for designing email solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies receive all the benefits of Exchange Server 2000 for typical scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.

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    Windows Hyper-V 2016 utilizes key features first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid deployment, develop and execute a non-disruptive migration strategy, educate your IT administration and support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business benefit.

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    Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet applications while enabling increased efficiency by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 can guard business applications, services, and data throughout all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can help you plan, install, configure, and support ISA Server on your system so your company achieves a highly functional and affordable combination of protection, convenience, and speed.

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    If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services save your company from over-reliance on an individual independent consultant while giving you cost-effective and dependable access to enterprise-class network support. By delivering network consulting service when you need it, providing specialized knowledge for critical applications, delivering unique support such as 24x7 server monitoring, and billing only for services you use, Progent offers you an economical way for optimizing the productivity and profitability of your small office information system. Progent is the intelligent way for small organizations to create and maintain a robust and safe IT system and to have fast access to the skilled consulting ordinarily restricted to businesses who can support a large internal IT group.

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    Cisco's Meraki line of switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting expertise to assist you to design and deploy an efficient network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, define policies to ensure compliance, develop and validate a disaster recovery plan, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a cohesive networking infrastructure.

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    VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a consistent workflow for recovering services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also supports transparent testing for site recovery, updates and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and administer a DR solution based on VMware SRM.

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    Progent's Power BI experts can assist you to plan, install, manage, update or troubleshoot your Power BI solution. Progent can also assist you to organize your target data for Power BI visualizations. Progent can assist you implement and manage a local, cloud based, or hybrid architecture to run Power BI.

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    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical files, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical information.

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    Progent's Solaris family support services offer small companies and software developers support for administering and maintaining Solaris systems that operate with Microsoft-powered technology. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience provides you with an easy one-stop consulting firm to help you build and manage a secure and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    For smaller organizations, computer security and regulatory compliance is too complicated to stay ahead of yet too dangerous to overlook. The largest largest enterprises have been breached, and the top cloud service providers have on occasion been taken down. It seems as though there's no place to hide. Progent has made it economical for smaller businesses to implement critical security tasks effectively by offering the advantage of billable time to the closest minute with no minimum billing for online support. You can have the help of a world-class information expert to provide precisely the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a comprehensive security plan.

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