Computer Network Security and Threat Defense
Palo Alto Networks Firewall Appliances Planning and Integration Services
Additional Topics of Interest
Les Kent has a 35-year history of effective technology integration, business management, marketing, and operations. He has demonstrated a talent for creating elegant IT solutions while working as a system architect, programmer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and global enterprises.
Offsite Employees Helpdesk Information Technology Consulting
Offsite Workers Helpdesk Support and Integration
Progent can provide small and mid-size companies overflow or comprehensive Help Desk call center support services for teleworkers.
VMware ESX Server Consultants
VMware Consulting
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.
Cisco Certified Aironet 3800 Access Point Onsite Technical Support
Aironet Wave 2 AP Support
Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite configuration and debugging support to assist you to plan, configure, update, optimize, manage and troubleshoot Aironet wireless access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless APs to work with your specific office layout, construction, and expected network traffic.
Biggest Support Automated Server Management
Remote Support Services Remote Server Monitoring
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of vital assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all looming problems can be resolved before they can impact your business.
Hyper-V Server IT Consulting
IT Services Hyper-V Server
Progent's network consultants can help you evaluate the possible benefits of Hyper-V-based server virtualization for your business, perform pilot installations to verify Hyper-V's compatibility with your production applications, assess your network architecture for smooth operation with virtualization solutions, help you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to track and manage Hyper-V, provide expert consulting support for improving the security of your virtual servers, design and validate disaster recovery processes that maximize network availability, and deliver continuing consulting and technical support including affordable online repair and comprehensive Help Desk outsourcing.
24x7 MSF IT Service
Top MSF Expert
When conducting IT projects for enterprise clients, Progent uses a structured methodology driven by defined milestones in order to meet financial, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and professional implementation. All phases are documented to provide a detailed description of IT services performed and to help in downstream system support.
24-7 Maine Technicians
Urgent Microsoft Certified Partner Network Support Group Maine
Progent’s National Support Center offers nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and online secure network connection to isolate and repair network problems quickly and economically. The scope of IT expertise represented by Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult network issues to competent experts as required.
24x7x365 Technology Professional NetDocs Compliance
Best NetDocuments and Azure Engineer
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for the legal profession. Progent can provide online access to NetDocuments experts who can help legal departments and law firms to design, configure, administer, optimize, or troubleshoot a document management system solution powered by NetDocs.
Windows Applications on Apple Mac Consulting
Microsoft Virtual PC for Mac Consultant
For companies with a mix of Apple Mac and Microsoft Windows computers, there exist two basic solutions for using Microsoft Windows-dependent software on an Apple Mac: an external connection to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a networked Microsoft Windows-based computer to run Microsoft Windows software and share network resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so that you are able to run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology consultants can assist you to maintain these products for using Microsoft Windows applications on your Macs and can in addition help your business to evaluate and install other solutions for Microsoft Windows platform emulation.
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Consulting Hourly Price Outsourcing Companies
24-Hour Software Recovery Consultant Cost
Progent's pricing model is to charge for online service and in-person visits by the minute. Consequently, you owe exclusively for delivered support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no service activation fee and asks no monthly commitment for support services provided during regular business hours. Many service organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big invoices for fast solutions so you will not be tempted to allow minor problems to fester.
Email White Lists Professional
24-Hour Services Email Block Lists
Progent's ProSight Email Guard uses the technology of leading information security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Help and Support Meraki Switch and Access Point
Meraki Switch and Access Point Onsite Technical Support
Cisco's Meraki MS family of switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting to assist you to design and implement an efficient network architecture that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, define policies to ensure security and compliance, develop and test a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking infrastructure.
Project Server 2013 Applications Support
24x7x365 Project Server 2010 Technology Consulting
Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, managing and troubleshooting any edition of Project, Project Server, and Project Online and can deliver a wide range of affordable online consulting services following industry best practices to help organizations of all sizes to receive all the benefits of this leading platform. Services offered by Progent include solution design, installation and migration, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training classes.
Technical Consultant wireless IP phones and Aironet APs
CCIE Expert Certified Aironet 1700 Access Point Technology Consulting
Progent's Cisco-certified Wi-Fi integration consultants can assist you to configure, manage, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Setup and Support Non-stop Load Balancing
Fault-tolerant Load Balancing Specialists
Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing vendors for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Microsoft ISA Server Technology Consulting Services
ISA 2004 Standard Edition Server Outsourcing
Progent’s Microsoft certified consultants offer small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your business network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these products to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist your company to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Remote Microsoft Dynamics Business Central Application Support
Design and Installation Microsoft Dynamics Business Central
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financial management, inventory, operations control, project management, purchasing, sales, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central/NAV consultants can help company to maintain your legacy Dynamics NAV system or migrate efficiently to a cloud-hosted, onsite, or hybrid deployment model.
Les Kent has a 35-year track record of effective network integration, corporate administration, sales, and operations. He has shown a talent for creating sophisticated information technology solutions while working as a network architect, software developer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and major corporations.
Microsoft SMS Server Computer Consultant
Microsoft Experts SMS Server Migration Remote Troubleshooting
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it simpler to copy system images, manage mobile devices, and run management tools. In addition to advising you about techniques to save management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT projects that cover processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can help you develop efficient processes and standards to manage PDAs and intelligent portable phones so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security plan that incorporates standards, processes and IT products to keep your IT computer system protected.
Configuration Service Database
Service Reporting IT Consultant
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or details of tasks performed, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation transmitted by each consultant to each client. The discipline of detailing and organizing service activity allows more effective service and eliminates a variety of common problems such as when a service customer is virtually held hostage to a consultant who won’t let go of vital service information.
Ubiquiti switch Professional
Ubiquiti UniFi Mobile App Engineers
Progent can provide quick access to the skills of seasoned Wi-Fi specialists who can assist organizations to assess the value of Ubiquiti UniFi wireless APs for your business and help you to design, install, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to assist you to choose, provision, and place Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and throughput.
Wireless Security Remote Troubleshooting
Wireless LAN IT Consulting
Progent’s Wireless Consulting Services provide a fast, economical option for businesses of all sizes to configure, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Shared Network Support Help Desk Technical Support Services
Extended Call Desk Remote Support Services
Progent offers several basic types of Help Desk support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your customers convenient access to a reliable technical resource with years of experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's focus is on giving the support Help Desk a respected image as a key contributor to company performance. Progent's target is to fix and not simply report problems.
Exchange 2007 Edge Server Online Support Services
Open Now Consult Exchange 2007 Server
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location migrations, Progent has the background to complete your project quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business goals.
Consultants Phobos ransomware recovery
ransomware rebuild Consult
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Dynamics GP Customization Consult
24x7 Business Portal for Dynamics GP Professional
Progent's seasoned application designers and programmers can assist your company to build customizations to Microsoft Dynamics GP that address the special requirement of your business while retaining the benefits of seamless Windows integration. Progent can also provide help with a variety of development technologies that can be utilized to build integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Windows, UNIX, Solaris Technical Support Services
24x7 UNIX, Windows Services
If you are producing UNIX-based applications on a network that includes Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your area of high-value know-how without the continual distraction of managing your business network. By using smart network monitoring and by providing remote and in-person support as your company needs it, Progent offers an affordable solution for supporting an IT system that features excellent reliability, protection, and efficiency. Progent's developer assistance services feature comprehensive it outsourcing, virtual server infrastructure, remote and on-site service and repair, 24x7 monitoring services, and Help Desk outsourcing.
At Home Employees Helpdesk Services Integration Services
At Home Employees Helpdesk Services Specialist
Progent offers small and medium-size organizations supplemental or fully outsourced Help Desk call center support for offsite employees.
24/7 WLAN controller Remote Consulting
Technology Consulting 5520 wireless controller
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of wireless access points, tuning wireless throughput by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening security by identifying threats and filtering traffic content according to user type and locale. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern wireless controller solutions.
Windows, UNIX, Solaris Computer Engineer
Award Winning Windows and Solaris Consultants
If you are developing UNIX or Linux applications in an environment that includes Windows-based processors, desktops, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your area of strategic know-how while avoiding the continual distraction of managing your business network. Through the use of automated network monitoring and by providing remote and in-person support when your business needs it, Progent represents an economical alternative for managing an IT network that provides high reliability, protection, and efficiency. Progent's developer support services feature full-service information technology outsourcing, virtual infrastructure, remote and on-premises service and repair, proactive network monitoring, and Helpdesk services.
Best Specialists SCVMM 2012 XenServer
SCVMM 2012 and SharePoint Technology Consulting Services
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow best practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to upgrade from a legacy version of SCVMM or from another virtualization management platform, and Progent can help you to enhance and repair your current SCVMM ecosystem to make sure you realize maximum business value.
Aironet Wireless Access Point Help and Support
Aironet Wave 2 Wi-Fi Access Point Specialists
Progent's Cisco CCIE wireless network consultants offer remote or onsite configuration and debugging support to help your organization to design, implement, update, optimize, manage and troubleshoot Aironet wireless access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your unique office design, construction, and anticipated workloads.
Emergency Solaris Security Audit Services
Solaris Firewall Support
If your business operates a Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire organization in a wide range of security areas including security management practices, security architecture and models, connection control products and techniques, software development security, operations security, physical security, telecommunications, infrastructure and web security, and workplace recovery planning. CISM and CISSP define the fundamental competencies and worldwide standards of performance that network security professionals are expected to master. These certification give IT management the assurance that those who have earned their CISM or CISSP certification have the experience and theory to offer world-class security management and engineering services.
24-7 Microsoft Expert System Center 2016 and Windows 10 Integration Online Technical Support
System Center 2016 and VMware Integration Support Services
Progent has over 10 years of background configuring, maintaining and troubleshooting the key platforms that make up System Center and can help your organization to design, install, support, and repair your System Center ecosystem to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent's consultants can help your organization to upgrade to the latest version of System Center from an older one or from another IT management platform to deliver the advantages of best-in-class deployment, centralized management, security, plus infrastructure and critical application performance monitoring.
Full Service Outsourcing Specialists
IT Support Outsourcing Specialists
Progent is organized provide in-depth remote consulting for all technical areas associated with small company IT systems and offers a variety of strategic, on-demand support services including a temporary CIO to provide senior-level planning and negotiating capability, a Call Center for help desk support, proactive server monitoring, spam/virus protection as a managed service, best-practices project management help for critical initiatives such as office moves oroperating system migrations, Cisco-certified consultants for designing fast and reliable network infrastructure, certified security specialists to ensure information protection and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, enhance, or repair business applications.
24-7 Windows Server 2008 DirectAccess Consultant
Windows Server 2008 R2 Technical Support Services
Microsoft Windows Server 2008 is a major step forward in making IT systems more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved environment for web publishing. Progent can help your business benefit fully from the improvements built into Windows Server 2008 by providing consulting, troubleshooting, education, temporary staffing, monitoring, and security engineering expertise.
Solaris Technical Support Services
Sun Solaris Configuration
Progent's Sun Solaris platform consulting services offer small and mid-size companies and software developers assistance with administering and supporting Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of experience offers you an easy single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
SCCM 2007 Asset Inventory On-site Technical Support
SCCM 2007 Device Management Consultant Services
Progent's Microsoft-certified consultants can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance compliance, and boost productivity by ensuring that operating systems and applications stay current, managing product licenses, and reporting resource usage profiles so you can make informed buying decisions. Once you are ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
CISM Cybersecurity Group
CISM Security Consulting
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and international standards of performance that IT security professionals are required to master. CISM provides executive management the assurance that consultants who have qualified for their CISM certification have the background and knowledge to deliver efficient security administration and consulting services.
Cisco Firepower Firewalls Computer Consultants
Firepower Firewalls Support and Help
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, manage and troubleshoot firewall environments based around ASA 5500-X firewalls with Firepower Services.
Network Management Consultancy Services Company
Cisco Network Management Setup
Progent's Cisco-Certified network engineers can show you how to run Cisco's management utilities alongside a variety of powerful third-party products to build a complete network management strategy in order to keep your network running smoothly, conserve limited resources, guard your data, recover rapidly from device breakdown or malicious attacks, and allow you to add or reassign valuable resources sensibly and economically as your company grows.
Consultants Exchange 2007 Edge Server
Exchange 2007 Server Specialist
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to finish your project quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of third-party add-ons to Exchange 2007 Server that are in keeping with your business needs.
Largest Consulting Services Project Server Time Reporting
24/7/365 Microsoft Project Server Reporting Consultants
Progent's Microsoft-certified engineers can provide advanced support in deploying, managing and troubleshooting all versions of Project Server and can provide a broad variety of cost-effective online support services following proven best practices to help businesses of all sizes to get all the advantages of this leading platform. Consulting support available from Progent include solution planning, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and customized webinar training classes.
Double-Take Replication Manager Remote Consulting
DoubleTake Carbonite Backup and Restore IT Consultants
DoubleTake/Carbonite Software publishes a selection of products designed to deliver small and midsize companies a variety of cost-effective alternatives for replicating and restoring vital applications including Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business information systems to create a high level of fault tolerance and disaster recovery capability at an affordable price.
Largest CCDP Certified Meraki MS 400 Series Switch Technical Support
Specialists Meraki Switch
Cisco's Meraki MS line of switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting expertise to help you to design and implement a productive network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to ensure security, create and validate a disaster preparedness plan, and troubleshoot technical issues associated with any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking solution.
Support and Setup Virtual Support Desk
Extended Call Desk Network Consultants
Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are designed specifically for small organizations who require fast access to a Help Desk Call Center with professional phone support and effective escalation capability but who must operate within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.
Microsoft Windows 2008 R2 Online Help
Computer Consultant Microsoft Windows 2008 R2
Windows Server 2008 R2 features high levels of performance, security, fault tolerance, scalability, and flexibility that improve output of on-site, branch office, and mobile users. Progent's network professionals can provide cost-effective remote engineering, technical support, and education services to help you to plan, implement, and manage Windows Server 2008 R2 to add significant strategic value to your network.
Project Design Tuning Engineer
Project Design Professional
For enterprise project management support, Progent offers access to veteran IT experts with years of background in technology management, program development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow leading practices to make sure major projects are completed on time and within budget.
Dynamics GP Accounting Troubleshooting
Help and Support Dynamics GP Accounting
Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management tool based, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting software in the Dynamics GP/Great Plains family, provides a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to deploy and configure, and with its modular approach you can purchase only the capability you currently require, with the option to add clients and increase capabilities in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support engineers can show you how to install, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP.
Network Monitoring IT Services
24x7 Network Online Technical Support
Remote continuous monitoring, automated alarms, and periodic reports are vital to preserving the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can afford a level of network stability that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management options available as economical service packages designed to assist your company to identify and fix a most IT network problems before they can impact productivity.
Microsoft System Center Operations Manager Integration
Information Technology Consulting Application Monitoring
Remote 24x7 monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as low-cost service packages created to help you to identify and resolve a an array of network problems before they get big enough to disrupt your business.
24 Hour Midsized Business Computer Network Support Firms
Mid-size Office IT Outsourcing Firm
Progent provides network support for medium size businesses who have 100 to 250 system clients. The mid-size company or office has typically been an underserved segment of the market for network consulting expertise. The overhead and service delivery practices of large third-party support firms make them excessively expensive for the typical small business or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an information system whose complexity and capability are frequently similar to the information systems of far bigger companies. Progent's service delivery model, which takes full advantage of online support, virtual network technology and proactive network monitoring, dramatically lowers the network maintenance expenses of a small-medium business while offering the mid-size company with enterprise-level support from certified, IT experts knowledgeable in a wide range of midsized business network solutions. If your medium size organization or small business is looking for the quality of IT support needed by a medium size organization without paying enterprise prices, call Progent.
Amazon S3 integration Integration
Contract Programming Firm Amazon Glacier integration
Progent offers affordable remote consulting to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent offers as-needed consulting to assist you to overcome complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and on budget.
Microsoft Certified Partner SQL Server 2014 Engineer
Online Consulting SQL Server 2014 Cardinality Estimation
SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently with all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services including planning, deployment, management, remediation, and software development services to help organizations of any size to realize fast return from their SQL Server 2014 investment.
CISM Certified Cybersecurity Security Company
Professionals CISM Certified Security Management
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of performance that IT security professionals are expected to master. CISM provides business management the confidence that those who have earned their CISM credential possess the experience and capability to provide efficient security administration and support services.
ASA 5550 Firewall Support and Integration
Remote Consulting Cisco ASA 5500 Firewall
Progent's Cisco CCIE-certified network infrastructure consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Professionals Aironet Wireless Access Point
Aironet 802.11ac Access Point Troubleshooting
Progent's Cisco-certified wireless consulting experts can help businesses of all sizes to design, deploy, administer and troubleshoot Cisco Aironet wireless access point solutions to provide the throughput, coverage, density, expandability, security and manageability needed for transparent connectivity between wireless and wired network infrastructure. Progent offers affordable online and onsite support for legacy and current 802.11ac Aironet access points and Progent can assist your business plan and maintain deployments of indoor and outdoor Aironet APs.
24/7 Online Troubleshooting Windows Server Hyper-V 2016 Containers
Technical Support Windows Hyper-V 2016 Shielded VMs
Hyper-V 2016 utilizes key technologies first designed for and proven on Azure, one of the world's largest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to support your vital applications, plan a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade strategy, educate your IT administration and technical support personnel, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Support and Help Dynamics GP Great Plains Software
Remote Support Services Dynamics GP/Great Plains
Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and business analysis platform based, like all Microsoft financial solutions, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and configure, and with its modular design you are able to license only the functions you currently require, with the option to expand clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP support experts can show you how to install, customize and administer the latest release of Microsoft Dynamics GP or migrate efficiently from an older edition.
Microsoft Experts Extended Helpdesk Network Consultants
Supplemental Support Desk Troubleshooting
Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
Remote Technical Support Hybrid Office 365 and Exchange
Office 365 and iPhones Online Consulting
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.
Configuration Exchange 2013 Disaster Recovery
Exchange 2013 EAC On-site Technical Support
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These improvements favorably impact vital facets of IT such as manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.
Lync Server 2013 Front End Pool Consulting
Consultant Services Lync Server 2013 VoIP
Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to create a manageable and protected communications ecosystem that permits a BYOD computing style with IM, real-time presence, audio/video and web meetings with app sharing, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or mixed topology suitable for your current and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT staff and end users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
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