Additional Topics of Interest

Les Kent has a 35-year history of effective technology integration, business management, marketing, and operations. He has demonstrated a talent for creating elegant IT solutions while working as a system architect, programmer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and global enterprises.

Offsite Employees Helpdesk Information Technology Consulting
Offsite Workers Helpdesk Support and Integration

Progent can provide small and mid-size companies overflow or comprehensive Help Desk call center support services for teleworkers.

VMware ESX Server Consultants
VMware Consulting

Progent can provide the assistance of a certified VMware VCDX consultant to help you design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.

Cisco Certified Aironet 3800 Access Point Onsite Technical Support
Aironet Wave 2 AP Support

Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite configuration and debugging support to assist you to plan, configure, update, optimize, manage and troubleshoot Aironet wireless access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless APs to work with your specific office layout, construction, and expected network traffic.

Biggest Support Automated Server Management
Remote Support Services Remote Server Monitoring

ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of vital assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all looming problems can be resolved before they can impact your business.

Hyper-V Server IT Consulting
IT Services Hyper-V Server

Progent's network consultants can help you evaluate the possible benefits of Hyper-V-based server virtualization for your business, perform pilot installations to verify Hyper-V's compatibility with your production applications, assess your network architecture for smooth operation with virtualization solutions, help you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to track and manage Hyper-V, provide expert consulting support for improving the security of your virtual servers, design and validate disaster recovery processes that maximize network availability, and deliver continuing consulting and technical support including affordable online repair and comprehensive Help Desk outsourcing.

24x7 MSF IT Service
Top MSF Expert

When conducting IT projects for enterprise clients, Progent uses a structured methodology driven by defined milestones in order to meet financial, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and professional implementation. All phases are documented to provide a detailed description of IT services performed and to help in downstream system support.

24-7 Maine Technicians
Urgent Microsoft Certified Partner Network Support Group Maine

Progent’s National Support Center offers nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and online secure network connection to isolate and repair network problems quickly and economically. The scope of IT expertise represented by Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult network issues to competent experts as required.

24x7x365 Technology Professional NetDocs Compliance
Best NetDocuments and Azure Engineer

NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for the legal profession. Progent can provide online access to NetDocuments experts who can help legal departments and law firms to design, configure, administer, optimize, or troubleshoot a document management system solution powered by NetDocs.

Windows Applications on Apple Mac Consulting
Microsoft Virtual PC for Mac Consultant

For companies with a mix of Apple Mac and Microsoft Windows computers, there exist two basic solutions for using Microsoft Windows-dependent software on an Apple Mac: an external connection to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a networked Microsoft Windows-based computer to run Microsoft Windows software and share network resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so that you are able to run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology consultants can assist you to maintain these products for using Microsoft Windows applications on your Macs and can in addition help your business to evaluate and install other solutions for Microsoft Windows platform emulation.