Progent applies no service activation charge and asks no retainer for services delivered during normal working hours. Progent's small granularity eliminates large invoices for fast solutions so you will not be tempted to permit less critical problems to stay unaddressed.
Progent's UNIX platform support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to help you create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
By using virtual servers, businesses can run multiple virtual servers on a single actual server. Virtualization technology allows businesses to enjoy all the benefits of server segmentation, but without the costs associated with buying additional server equipment. Virtual servers are also the critical technology for building private clouds, which provide important benefits including lowering the costs of hardware, facilities, and management while improving information protection, system reliability, and recoverability. Other important server management options include server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management specialists can assist you in all aspects of server consolidation and administration to allow your company to cut costs and conserve time.
Progent's Microsoft Premier engineers can provide expert consulting for major implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-location Exchange Server installations or upgrades and can supply local personnel to assist large companies with deployments of Exchange Server in the or any region served by Progent's consultants.
SQL Server 2005 delivers indispensable, familiar tools to IT professionals and network users, lessening the complexity of creating, deploying, administering, and using company data and analytical applications on platforms ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Citrix-certified experts can assist your organization to assess the strategic value of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Microsoft Hyper-V environment, and show you how you can use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and recoverability of your virtual network while lowering the cost of resources and support and simplifying management processes.
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units designed as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or onsite configuration and troubleshooting support to help your organization to plan, configure, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any size or architecture.
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, switches, IP phones, and security cameras. Progent offers the expertise of veteran Wi-Fi professionals who can assist you to determine the benefits of UniFi products for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus defense, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of any size expert remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical problems detected by SCOM 2012.
Secure Application Publishing with ISA Server 2006 allows more control over intranet resources while enabling enhanced efficiency by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can guard corporate applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-expert ISA Server consultants can show you how to design, deploy, configure, and support Internet Security and Acceleration Server 2006 on your network so your business achieves a smart and economical balance of security, productivity, and performance.
Progent's certified security consultants can perform NodeZero-powered PEN tests to make sure your security defense systems and policies are properly set up and effective.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Fortinet next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can help you to deploy your Fortinet FortiGate security appliances to safeguard all your IT assets at the network perimeter, within the data center, at branches, and at the cloud edge.
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent can assist your business to design and implement an efficient transition from a UNIX-powered information system to a network powered by Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to guard your data and minimize business disruption by developing an effective transition plan that preserves your existing investments in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current infrastructure, migration strategy and validation, Microsoft Exchange migration services, data and application transition, and processor and mass storage migration and economization.
If you have a company network with 10 to 50 desktop users, Progent's network outsourcing services free your business from dependence on an individual freelance consultant while giving you affordable and reliable access to enterprise-class network expertise. By providing network support help when you need it, offering advanced expertise for key applications, offering value-added services such as automated server monitoring, and charging only for services you use, Progent offers you an affordable solution for optimizing the productivity of your small office network. Progent is the smart way for small organizations to create and maintain a robust and secure information network and to benefit from quick access to the experienced support ordinarily available only to enterprises who are able to afford a sizeable internal IT group.
Microsoft Virtual Server, run on the Microsoft Windows Server platform and based on software originally developed by Connectix, provides the power necessary to carry out server consolidation, application upgrade, and server quarantine tasks through virtualization technology in an enterprise-ready IT network with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses who want to enhance ROI in application programming and testing, migration from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your business to assess and integrate Microsoft Virtual Server.
Progent's application experts can provide advanced support, custom development, integration assistance, and webinar training for popular business applications that address vital areas including ERP, general accounting, business reporting, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background delivering advanced consulting support online, Progent can help small businesses throughout the U.S. to eliminate the time and expense associated with travel and on-premises activity without compromising the effectiveness of consulting services.
Progent's consultants provide experience in a variety of disciplines relevant to mobile connectivity such as system topology, Activesync, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft and Cisco certified experts can save your organization work and expense by applying their wireless expertise to help you choose and integrate wireless connectivity solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless appliances perform more reliably.
Progent's certified engineers offers remote and onsite support expertise to help you to manage, support, and troubleshoot computers based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, backup and restore, remote connectivity, mobile device management, Wi-Fi configuration, and remote system monitoring and alerts.
Progent's IT outsourcing services for small businesses include designing Windows XP, .NET, and BackOffice systems, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person troubleshooting, fixing chronic integration problems, and creating a company-wide security plan. Progent can show you how to maximize network availability and performance via fault-tolerant configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management help for large-scale migrations and can help with requirements definition, product identification, bill of materials development, sourcing selection, purchasing coordination, and professional documentation. Progent's IT outsourcing service also features education for office productivity packages such as Microsoft Office.
Progent's Microsoft-certified engineers provide technical support and IT consulting services for Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, administration, and support services for Exchange Server include planning, installation, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and tuning performance, designing or verifying business continuity solutions, resolving compatibility problems, and building training environments for the latest technologies. For Progent customers without sufficient internal resources to assemble proper pilot systems, the lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Cisco VoIP Phones and Unified CM IT Services IP-PBX Support
Progent's CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a hacker, and restore a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
When conducting IT tasks for enterprise clients, Progent uses a phased approach based on defined milestones so as to achieve financial, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional deployment. All facets are recorded to provide a comprehensive summary of IT services performed and to help in ongoing network maintenance.
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool based, like all Microsoft financial solutions, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, provides an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is simple to deploy and configure, and with its modular design you can license only the capability you currently need, with the option to add clients and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP Software support experts can help you deploy, customize and manage Microsoft Dynamics GP 2010 and also earlier editions of Dynamics GP/Great Plains.
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to create reports that let you analyze your business more effectively, turning raw information into valuable insights into your business.
Progent can provide a variety of affordable remote and on-premises consulting services to help you to install, administer, and debug desktops and handhelds powered by Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to resolve technical issues that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent faces little competition. Small companies who work with familiar freelance service providers or who employ in-house support personnel benefit when Progent transfers information about new technology and tested processes to make their IT environments more robust, secure, and efficient.
Progent's IT outsourcing packages offer budget-friendly network consulting for mid-size organizations. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or building a web-based business solution, outsourcing your IT technical services can reduce expenses and minimize risks, allowing network service expenses to increase in a more moderate and controlled manner than is possible by amassing a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust network architecture for your critical Windows-powered applications such as Windows 2008, Exchange Server 2007, and SQL Server.
Cisco's Catalyst wireless controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid auto-failover, and hardening data security by detecting cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Progent's seasoned solution designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP that support the unique requirement of your business without losing the advantages of Windows integration and connectivity. Progent can also offer help with a range of development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.