Additional Topics of Interest

Design Companies UNIX Online
Solaris Remote Consulting

Progent offers national online technical support and consulting services for businesses who operate Solaris environments or whose IT systems feature a mix of Solaris and Microsoft Windows technology. Remote technical support offers optimum return for your information technology budget by protecting user efficiency and limiting the hours charged for computer repair services. Sophisticated remote support tools and experienced service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and money by going to your location. In most of cases your IT issues can be remediated by telephone or via a mix of phone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to help you with the most challenging network issues.

Microsoft Certified Expert MySQL migration Consultant Services
MySQL Community Edition Learning

Progent offers cost-effective online access to an Oracle-certified MySQL administrator or application programmer and can assist businesses of all sizes to configure and manage MySQL in a dependable IT environment that offers advanced performance, expandability, and security. Progent also has experience assisting businesses port databases from an Oracle environment to MySQL.

Offsite Employees Helpdesk Consultant
Remote Workers Helpdesk Services Computer Engineer

Progent can provide small and mid-size organizations overflow or fully outsourced Help Desk services for offsite employees.

Local Government Exchange Consultant Services
24-7 Specialists County Government

Progent has a long background delivering a full-spectrum of online network consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing advanced online network support and has delivered network solutions to clients in every state. Online support eliminates travel costs and resolves issues faster than on-premises support.

Services Documentation Online Support
Consultants Services Documentation

Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or small service firms who offer scant documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports sent by every consultant to each client. The discipline of documenting and organizing support activity allows more effective support and avoids a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who refuses to release vital service information.

Remote Computer Support Consultancy
Top Consultant Services Remote Network Support

For mid-size businesses looking for network consulting services, Progent can deliver a variety of alternatives including local service, remote assistance, phone-based Help Desk, 24x7 support with automatic system monitoring, emergency staffing, business relocation services, software programming, and expert consultation. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent provides expert in-person help for fixing network problems quickly and affordably.

Microsoft Teams and AAD Sync Consultant Services
Support Teams

Progent can help your business to design a migration to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.

ProSight Next Generation Endpoint Protection Remote Consulting
Signature-based Virus Protection Remote Support Services

Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to guard endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to address the entire threat progression including protection, identification, containment, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.

Support and Help Microsoft Exchange 2016 Upgrade
Configuration Exchange Server 2016 Upgrade Planning

Progent can help you in all facets of your upgrade to Exchange Server 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, databases and log files; setting up HLB for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Specialists Comprehensive Event Management
Comprehensive Event Management Remote Support

Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.

Private Cloud Integration Consultancy
24/7 Private Cloud Hosting for Virtual Data Centers Consulting Services

Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum level of availability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting services are based on proven virtualization architectures that enable small and midsize companies with multi- platform environments to economize dramatically on the costs of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

Server Consolidation Professional
Server Management Computer Consultant

Server proliferation puts pressure on network budgets and administrative resources. Server reduction via a virtual infrastructure offers lower total cost of ownership of hardware and faster ROI, more leveraged use of physical computers, simplified operations, increased network availability, and easier management. Typical usage scenarios for virtual servers include resource consolidation, economical platforms for mission-critical legacy software based on outdated operating systems, and affordable isolation of software development or evaluation environments from production systems.

Best Microsoft Certified Expert SQL Server 2012 Consulting Services
24x7 Microsoft SQL Server 2012 IT Services

Progent offers the support of certified engineers and seasoned software developers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and security professionals to assist your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.