Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation security ecosystem that spans your data center and cloud-based assets and protects all users at any location with any device.
Progent’s team of expert programmers, database designers, and project management consultants can help large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by offering relational database architects and software programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with other data sources such as Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also can provide experience with multiple web development tools and can help businesses to create, expand, repair, or port web applications to take advantage of the latest advances in web technology.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft certified network consulting experts. With Progent's economically priced network support packages, mid-size businesses can select a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small and midsize company information systems enterprise-class reliability, protection and productivity.
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi appliances installed on multiple venues with any number of APs can be remotely configured and administered with free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the skills of seasoned wireless professionals who can assist you to determine the value of Ubiquiti’s UniFi products for your business and help you to design, deploy, administer, and maintain your UniFi solution.
Progent offers the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines.
Progent's SonicWall firewall experts can show you how to integrate, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security solution and design protection into your business processes.
Progent can help you in any and all facets of your upgrade to Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a standard Postini license, you can still get the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard antispam and anti-virus aggregation offering. Progent’s expert email security consultants can show you how to develop an email security plan that includes anti-spam and virus protection services and policies.
Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other personal devices.
Progent offers enterprise customers the services of a certified NetApp consultant for online or onsite expertise for NetApp's entire family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN deployments efficiently based on leading practices.
The Progent Test and Training Lab located at the QTS Data Center can be used for testing mission-critical applications, developing efficient migration procedures, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent customers who lack sufficient internal resources to configure proper pilot systems, the lab cuts capital costs and engineering risk and helps keep critical IT projects on schedule.
Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on time and on budget.
Progent provides high availability load balancing consulting covering network load balancing, load balanced program, network backbone routing, and content dispatching products including Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Progent’s Co-managed Help Desk service makes it possible for your business to split the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
For corporations with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Certified IT support professionals and certified Cisco system consultants offer a variety of IT consulting services including project management, Sarbanes Oxley compliance, site relocations, corporate security, network architecture, on-site or remote emergency support, and technical support for colocation hosting environments. A Progent network architect can help you design a multi-office information system that makes smart use of colocation facilities and Internet data centers. Progent�s Microsoft Certified consultants can help large corporations plan, integrate and support massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent�s Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.
Progent offers the support of a certified VMware VCDX consultant to help your organization design, configure, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.
SQL Server 2016 offers major improvements in performance, scale, data security, high-availability, mobile computing support, plus built-in business intelligence. New features include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist businesses of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours telephone support and online direct computer access to troubleshoot and repair technical problems rapidly and economically. The scope of technical experience available from Progent's staff of nationwide support professionals makes it possible to escalate even the most difficult problems to competent specialists as needed. For critical problems, the Technical Response Center tries to respond to your request for service in less than one hour.
Progent's Microsoft Premier professionals can provide expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can help you plan multi-site Exchange Server 2007 installations or upgrades and can supply local personnel to help enterprises with installations of Microsoft Exchange in the or any region covered by Progent's consultants.
E-Mail Guard represents a comprehensive solution for defending against spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing continually updated spam and virus filtering, policy management, content testing, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis utilities plus outbound email testing to help you troubleshoot your e-mail environment and define and enforce corporate email policy.
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other personal devices.
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Before Progent’s MOM-based solution, system problems were handled reactively, after workers complained about them. With the benefit of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to anticipate server troubles before they grow to be serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before customers suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class service continuity, safety and productivity.
Progent offers the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management solution based on leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget.
Progent can help your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and boost productivity by making sure that operating systems and applications are always current, managing product licenses, and monitoring resource usage patterns so you can make smart buying decisions. When you are ready to update your SCCM 2007 device management solution, Progent can help you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to impact productivity.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Progent's Cisco-certified CCIE network consultants can assist you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Progent's Cisco-certified IT engineers can help you create an economical, high availability Internet connection solution that can deliver non-stop Internet access via a wide array of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the most current techniques for 24x7 Internet access to create a cost-effective, fully redundant Internet network with automatic failover and other features to create zero-downtime Internet access.
Progent's team of application experts can provide in-depth consulting, custom development, deployment help, and webinar training for popular applications covering key areas including ERP and MRP, general accounting, management analytics, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting services remotely, Progent can help clients throughout the United States to eliminate the lost productivity and fees related to travel and on-premises activity without compromising the high quality of technical support.
Progent offers several essential kinds of Contact Center services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your clients easy access to a reliable technical resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Helpdesk a respected image as a solid contributor to business performance. Progent's target is to fix and not merely record problems.
Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and troubleshooting services to help your organization to design, configure, manage, optimize, and repair wireless networks that incorporate Cisco's Meraki access points. Progent can also help your organization to plan and implement hybrid environments that combine local and cloud-based resources and that provide seamless connectivity, advanced security and compliance, unified management, and consistent operation for all your wired and wireless devices.
Progent’s Technical Response Center (TRC) offers national extended hours remote troubleshooting for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone help and remote secure computer connection to troubleshoot and resolve network problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult network issues to qualified experts as required. For urgent problems, the Technical Response Center endeavors to respond to your request for support within one hour.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and troubleshooting SCOM solutions and can provide organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to remediate critical issues detected by SCOM 2012.
Progent's Juniper Networks-authorized NetScreen consultants can assist you to configure and optimize NetScreen 5000 series routers, upgrade from previous NetScreen devices to more current Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology environments.
Besides providing access to Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training classes tailored to address your specific requirements. Progent's experts also can help you integrate and maintain a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
If you are producing Linux-based applications in an environment that has MS Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the constant hassle of maintaining your business network. Through the use of automated server monitoring and by providing online and on-site support as your company needs it, Progent offers an affordable way for managing an information system that provides high dependability, security, and efficiency. Progent's Linux developer support offerings feature full-service information technology outsourcing, virtual infrastructure, online and in-person service and repair, network monitoring services, and Help Desk Call Center services.
Progent offers fast online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your network using powerful remote diagnostic utilities to deliver fast and affordable troubleshooting and repair of urgent network problems.
Progent's Microsoft Premier professionals can provide world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 installations or upgrades and can provide local technicians to help large companies with installations of Exchange Server 2007 in the or any area covered by Progent's engineers.
Progent can deliver a wide array of low-cost online and onsite support services to help your business to deploy, administer, and troubleshoot desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Mac experts can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows users.
Progent's management team consists of industry veterans with years of experience providing computer consulting services, technical support, and strategic information system planning to organizations ranging from startups to Fortune 500 companies. Great support requires great personnel, and Progent is proud to have put together a management staff that can provide customers with the best service value available anywhere.
Palo Alto Networks DNS Security Security Organization
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and tune SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete network protection solution and design security into your business processes.
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to upgrade from an older version of System Center Virtual Machine Manager or from another management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you get maximum business value.