Progent offers affordable online support to assist companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Citrix has developed a comprehensive family of platforms that provide enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to assess the business benefits of Citrix technology and can help you design, validate, implement, troubleshoot, and maintain Citrix solutions.
Fortinet next-generation firewalls are leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to configure your Fortinet FortiGate firewalls to protect all your digital assets at the network edge, within the data center core, at branches, and at the cloud edge.
Microsoft Windows Server 2008 represents a major step forward in making information systems more secure and available, simpler to virtualize and administer, higher performing, and able to offer an improved environment for web hosting and development. Progent can help your business get the most from the improvements built into Microsoft Windows Server 2008 by delivering certified consulting, support, training, staffing, monitoring, and security engineering expertise.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Citrix-authorized consultants can assist your company to evaluate the strategic benefits of XenServer and other Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your current Citrix technology environment and help you to optimize consolidation, responsiveness, security and compliance, uptime, and recoverability.
Progent's Cisco-certified CCIE experts can assist organization to set up, manage, update, optimize and debug Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy switches to modern devices.
Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive IT outsourcing solution that improves network dependability and security, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual machine set up and supported by Progent's computer support experts.
Progent's pricing policy is to charge for online support and in-person help per minute. Consequently, you owe exclusively for received support. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel except for emergency support where on-site work is less than four hours. In addition, Progent imposes no service activation fee and requires no retainer for services delivered during regular business hours. Many service firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast solutions so you won't be forced to allow minor problems to stay unaddressed.
Microsoft Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email infrastructure to reduce capital costs and management overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online technical support to help your small businesses to evaluate the benefits of Exchange Online, design a solution that makes sense for your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange organization to one that incorporates Exchange Online, train your IT staff and users, and provide as-needed consulting and technical support.
Microsoft supports transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to evolve with your changing business requirements. Progentís Cisco-Certified network consultants support Ciscoís comprehensive line of products aimed at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco products to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and tracking from a graphical Web interface.
Progent provides several basic types of Helpdesk support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your clients instant access to a dependable technical resource with years of experience providing phone support and online repair for IT systems powered by Microsoft products. Progent's focus is on giving the support Call Center a positive image as a key contributor to business performance. Progent's goal is to fix and not merely record problems.
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Progent's Microsoft-certified Intune consultants can help your company to understand the strategic case for adopting Microsoft Intune for administering your mobile computers including laptops, smartphones, and tablets based on Windows, iOS, and Android. Progent can help your company to configure policies, set up pilot environments to confirm the benefits of Microsoft Intune for your network, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.
Years of experience with Microsoft's Exchange technology has made Progent one of the most knowledgeable IT support companies in California for configuring messaging systems based on Exchange Server 2000. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange Server under typical scenarios such as updating from Exchange 5.5, migration from an ISP-based or POP3 mail environment, and outsourcing your Exchange Server management.
Progent's Cisco certified Wi-Fi experts offer economical online and on-premises support for legacy and current 802.11ac Aironet Wi-Fi APs and Progent can assist your business to plan and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet access points.
Progent's service specialists in Mac and Windows technology can help you integrate Apple Macintosh and Windows computers into cohesive environments with full sharing and collaboration functionality. Allowing efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to provide expert support to businesses that depend on these platforms to maintain their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Palo Alto Networks PA-7000 Series Firewalls Network Security Audit
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with replication to provide rapid, zero RPO disaster recovery between datacenters located up to 185 miles (300km) apart from each other. Progent's team of seasoned IT consultants can help you to design, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering help with tasks like assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to prove adherence with industry standards and regulatory requirements.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements affect vital facets of IT like manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Exchange 2013, design a cost-effective validation and deployment plan, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013.
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a powerful but easy-to-manage IT network. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a computer support expert with hands-on experience designing and integrating cohesive, end-to-end business network solutions. Progent's Small Business Server consultants have an average of over 10 years of background supporting business networks built on Microsoft platforms. This experience assures you results in installing, administering, and troubleshooting IT solutions that incorporate the Microsoft Small Business Server package of servers and applications.
Progent's Meraki Wi-Fi access point consultants provide online and onsite support services to help businesses of any size to design, install, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.
Progentís Microsoft-expert engineers can assist your organization to enhance your application servers or workstations from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of moving to 64-bit computing, design an affordable upgrade strategy that reduces business interruptions, and offer economical, professional remote support to aid you to install 64-bit operating systems and application programs on your current hardware.
Progentís Wireless Site Survey assists you to plan and implement a Wi-Fi wireless LAN adapted to your facilities, offering your business a wireless solution that has the reception, speed, load-handling capability, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service.
Progent can provide small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate sensible technology to enhance business operations so they align more closely with your corporate objectives. Your company can create and install a well thought out information technology strategy without incurring the cost of a full-time senior IT executive.
Mid-sized companies can enjoy all the benefits of Microsoft System Center Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Certified network support professionals. Thanks to Progent's economically priced network service packages, mid-size organizations can choose a simple co-sourcing service program built around System Center Operations Manager with network monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide medium-size business information systems enterprise-class reliability, protection and performance.
Progent's Cisco-certified SIP infrastructure experts can assist you to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based SIP trunks and offer cost-effective online or onsite expertise to assist you to move efficiently to an advanced unified communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.
Progentís Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your business network from attack by external and internal sources. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can assist you to deploy Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Even if your business has a small network support staff and a modest technology budget, your information network can still feature the same high availability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network consultants, the latest network management products for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical network applications and hardware operating.