Mobile Support
Panama City, Republic of Panama Consulting and Tech Support for BlackBerry
Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular products for maintaining location-independent access to messaging, calendars, web-based programs, and other vital business information. Progent offers Panama City, Republic of Panama businesses support from BlackBerry-premier experts who can help organizations to maintain their BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the sophistication of small company IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for organizations of any size, successful deployment and support of RIM BlackBerry solutions has grown more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and repair BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery model, provides small businesses a budget-friendly solution for integrating BlackBerry products productively into their information network.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and support BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
Consulting Help for BlackBerry BES Server
BlackBerry BES Server streamlines management and support of RIM BlackBerry smartphones, providing a centralized solution for controlling key tasks like smartphone deployment, upgrades, and retirement and also providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange, Groupwise, or IBM Lotus Domino email servers and BlackBerry smartphones and supports remote synchronization.
BES Server features a variety of security capabilities starting with advanced encryption of information sent between a BlackBerry device and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great flexibility in adjusting levels of security to meet the specific needs of your environment. Progent's BlackBerry authorized engineers can assist you to select powerful security functions and activate them remotely. Examples of these wirelessly configurable security features are:
- Disable a device
- Erase data from a missing or stolen smartphone
- Disable Bluetooth functionality
- Activate built-in protection against malicious attacks
BES Server also provides flexibility in determining mechanisms to keep mobile users from installing or executing unsecure or prohibited programs. Progent can help you to select protective techniques like:
- List precisely which programs are permitted on the device
- Block third-party programs from allocating persistent storage on the smartphone
- Select which functions external software can access on the BlackBerry smartphone
- Limit the types of connections third-party applications running on the device can establish
- Block all external programs from being loaded or run on the device
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks such as resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, implementing wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and help your company to select and install sensible security options.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology needs analysis, system design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and physical components meet your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, processors and mass storage, network design, and application set up.
To maximize system protection, Progent's BlackBerry-certified expert can help your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a BlackBerry-Qualified Professional
To contact Progent about technical assistance for BlackBerry wireless integration, call
An index of content::
Microsoft Dynamics GP Remote Support Services
Great Plains Migration Support Services
Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics solution that integrates data and operations across your business, interfaces seamlessly with other applications, and brings together workers, clients and suppliers unrestricted by time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a robust, secure server and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP 2010.
24 Hour Aironet 2700 Access Point Professionals
Aironet 2700 Access Point Troubleshooting
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, manage, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
After Hours Windows PC Simulation on Mac Online Help
Microsoft Virtual PC for Mac On-site Technical Support
For companies with a mix of Mac and Microsoft Windows desktops, there exist two popular solutions for running Microsoft Windows-only software on a Mac: remote access to an actual Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a remote Microsoft Windows-based PC to run Windows applications and access system resources. Virtual PC for Apple Mac simulates Windows on a Mac computer so you are able to use Windows programs directly. Progent's macOS and Mac OS X technology support experts can help your company to manage these products for using Microsoft Windows software on your Apple Macs and can in addition assist your company to assess and install other solutions for Microsoft Windows platform simulation.
SharePoint Online Migration Support and Setup
SharePoint 2016 DLP On-site Support
Progent's Microsoft-certified consultants offer economical online and on-premises consulting expertise, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Cisco and Microsoft Altaro VM Backup with Azure Professionals
Altaro VM Backup Inline Deduplication Online Troubleshooting
Altaro VM Backup provides small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level recovery options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Proxim Tsunami Wireless Example Application
Example Application Proxim Tsunami Wireless
Progent provided a wireless integration environment that allowed a school to improve productivity and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for connecting remote sites as far as 2.5 miles apart and can reach even greater distances. This wireless solution offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
CCNP Certified wireless VoIP phone and Aironet APs Configuration
wireless IP phones and CUCM Setup and Support
Cisco's wireless VoIP phones are hardened Wi-Fi devices designed for workers who are on the move within campus, hospitality, health-care or other venues where management requires portable phones that offer more administrative control, security and durability than is possible with the BYOD style of mobile collaboration. Integration of Cisco's wireless VoIP phones typically requires that you configure and fine tune many components of your Wi-Fi environment such as access points, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified consultants offer online and onsite assistance to help your organization build and maintain a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Shared Service Desk Technology Consulting Services
Extended Help Desk Professionals
Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Offsite Managed Backup and Recovery Services Professionals
Offsite BDR Services Support Outsourcing
ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup processes and enables fast recovery of critical files, apps and VMs that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can help you to restore your critical information.
Shared Helpdesk Support
Top Rated Shared Service Desk Troubleshooting
Progent's Standard Help Desk Services provide a complete solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.
Peppercon eRIC Professional
Consultant Aten IP9001
Remote management cards give network administrators complete control over a server without the requirement for a personal presence. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and manage a high-availability business network that includes remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical help. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Top Meraki Outdoor Wi-Fi AP IT Consultant
Remote Support Meraki 802.11ac AP
Progent's Meraki Wi-Fi access point consultants provide online and onsite support services to assist businesses of any size to design, install, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and ASA firewalls to create a seamless ecosystem that delivers the same connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their mobility or computing device.
SharePoint application development Specialist
Application Programming Professional
For help creating, improving, or repairing applications for Microsoft Windows, Linux, or the Web, Progent’s expert team of program developers, relational database architects, and software project managers can help ensure you get the job completed on time and within budget. Progent's experienced software developers can provide cost-effective and expert remote help for jobs as small as creating Vidual Basic scripts for Excel or as large as rolling out line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
Failover Clustered Servers Technical Consultant
Failover Clustered Servers Online Troubleshooting
The clustering feature set built into the high-end versions of MS Windows Server 2008 has been radically redesigned to simplify the installation, configuration, and administration of clusters that provide improved levels of network availability, security, performance, and flexibility. New or improved features include cluster verification, revamped configuration and deployment, improved cluster administration, new cluster infrastructure for increased uptime, better protection and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company assess the advantages of Windows clustering, plan and execute a deployment, educate your network support personnel to manage your failover clusters, deliver continuing consulting and support services, and produce and validate a disaster recovery plan.
Cloud-managed Email Security Professionals
Open Now ProSight Email Guard AES Encryption Engineer
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized management and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Cisco VPN Onsite Technical Support
Cisco RADIUS Security Configuration
Cisco's security and offsite connection technology for small organizations offer a full line of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's VPN line features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit best with your business goals.
Security Architecture Network Security Testing
Server Security Network Security Test
For smaller businesses, network security and compliance can be excessively complex to master yet too risky to ignore. The largest biggest enterprises have been hacked, and the top cloud services have occasionally been taken down. It seems as though there's nowhere to hide. Progent makes it economical for small and midsize organizations to carry out critical IT security tasks effectively by providing the advantage of billable time to the nearest minute without any minimum charge for online support. You can have the help of a seasoned computer consultant to deliver precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a comprehensive security strategy.
Wireless Network Consultants
802.11 Wireless LAN Support and Integration
Progent can show you how to plan, configure, manage, monitor, and repair a viable Wi-Fi LAN infrastructure, recommend sensible technology, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete wireless network security strategy that is well aligned with the security strategy for your entire business network.
Office Web Apps for Mac Integration Support
24/7/365 Web Apps for Mac Online Troubleshooting
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support environments that mix Mac with Windows systems with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows users.
prime infrastructure Online Support
3504 wireless controller Integration Services
Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller technology. Progent can provide support for hardware-based and software-based Wi-Fi controllers and can assist you to determine which version makes sense for your wireless environment. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller expertise.
CCDP Expert Certified Meraki and Nexus Switch Remote Technical Support
Meraki MS 300 Series Switch Computer Consultant
Cisco's Meraki line of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to assist you to plan and implement an efficient network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, define policies to ensure security and compliance, develop and validate a disaster recovery plan, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
SCCM 2016 Device Management Computer Consultant
Remote Troubleshooting SCCM 2016 Device Management
System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health monitoring, enables safe self service, and delivers a common control mechanism for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can help businesses of any size with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
24/7 Juniper J Series Gateway Auditor
Security Firm Juniper J2350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Email Reputation Analysis Specialists
Email Quarantine Engineers
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized management and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Microsoft Expert Exchange 2016 Migration Online Troubleshooting
Exchange 2016 Migration Online Help
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for high-availability client access services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
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