Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including all of New Jersey, and Philadelphia.

Southern California Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown, NY 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street, NY 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Newark, NJ 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany, NJ 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook, NJ 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia, PA 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services

Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were once one of the most popular products for maintaining mobile connectivity to email, scheduling, web programs, and other vital business data. Progent offers Parsippany, New Jersey businesses the expertise of BlackBerry-certified professionals who can assist businesses to manage their BlackBerry environments or migrate smoothly to a current mobile solution.

As the sophistication of small company IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has become the standard for businesses of any size, effective deployment and support of BlackBerry technology has become increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses often resort to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's proven online service delivery capabilities, provides small companies an economical solution for integrating BlackBerry technology productively into their IT network.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can track and support BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

Consulting Support for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and support of RIM BlackBerry devices, providing a single platform for handling critical jobs like smartphone installation, updates, and retirement while also offering a solid foundation for data protection and high availability. BlackBerry BES Server supports seamless communication between Exchange Server, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and allows remote synchronization.

BlackBerry BES Server Troubleshooting Support

BlackBerry Enterprise Server provides a wealth of security options beginning with automatic encryption of messages transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent flexibility in adjusting degrees of protection to match the specific needs of your environment. Progent's BlackBerry certified consultants can assist your company to select advanced security features and activate them remotely. Samples of these over-the-air configurable security features are:

  • Lock down a BlackBerry smartphone
  • Wipe data from a misplaced or stolen BlackBerry device
  • Disable Bluetooth
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also offers versatility in determining mechanisms to prevent BlackBerry users from loading or executing unsafe or prohibited code. Progent can help you to select protective processes like:

  • Specify exactly which programs are allowed on the device
  • Block third-party programs from allocating persistent storage on the smartphone
  • Select what functions external programs can use on the BlackBerry smartphone
  • Restrict the kinds of access third-party applications running on the device can establish
  • Prevent all third-party applications from being loaded or run on the device

Progent's Remote BlackBerry-Qualified Support is Quick and Affordable
For businesses in Parsippany, New Jersey who need quick and economical access to a qualified RIM BlackBerry support expert, Progent offers efficient online assistance from a veteran network support staff who have provided IT solutions to companies in each state in the country. (See Progent's client testimonials.)

Online support avoids travel costs and lets engineers solve technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and offer expert support in areas including resolving synchronization issues, configuring BlackBerry BES Server, and designing a secure, high-availability network infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide range of issues concerning synchronization, handset recognition, messaging consistency, web access, wireless connections, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a leader in providing countrywide online technical assistance for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs at a minimum and, by solving problems promptly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry device users, activating passwords, implementing wireless software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, implement access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements assessment, system design, roll-out strategy and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to create a wireless system that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and equipment meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions concerning alternatives for software versions, processors and mass storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can help your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security specialists to perform network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
In order to contact Progent about consulting support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.
















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