Consulting Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once among the most successful products for achieving mobile connectivity to email, calendars, web programs, and other vital business data. Progent offers Parsippany, New Jersey companies the services of BlackBerry-premier consultants who can assist organizations to maintain existing BlackBerry deployments or transition smoothly to a current mobile solution.

As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for companies of any size, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently turn to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services


Consulting and Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a single solution for handling critical tasks such as device installation, upgrades, and retirement and providing a solid foundation for security and fault tolerance. BlackBerry BES Server delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus email platforms and BlackBerry handsets and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Support

BlackBerry Enterprise Server includes a wealth of data protection capabilities beginning with automatic encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows great flexibility in selecting levels of protection to meet the specific requirements of your mobile network. Progent's BlackBerry authorized engineers can assist you to select advanced security features and activate them wirelessly. Samples of these wirelessly configurable security settings are:

  • Lock down a BlackBerry smartphone
  • Erase data from a lost or stolen BlackBerry device
  • Lock out Bluetooth
  • Activate built-in defenses against malicious attacks

BES Server also provides versatility in selecting mechanisms to keep users from installing or running unsafe or prohibited code. Progent can assist you to choose protective processes like:

  • List precisely what applications are permitted on the device
  • Block external programs from using persistent storage on the BlackBerry smartphone
  • Determine which resources external programs can access on the smartphone
  • Restrict the kinds of access external applications running on the BlackBerry smartphone can initialize
  • Block all external programs from being installed or executed on the smartphone

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs analysis, solution architecture, installation strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products match your requirements, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software versions, server hardware and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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