Consulting Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web applications, and other critical business data. Progent offers Parsippany, New Jersey businesses the expertise of BlackBerry-certified consultants who can help organizations to maintain their BlackBerry deployments or transition smoothly to a current mobile solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for companies of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry-based solutions affordably and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote support model, provides small businesses an affordable solution for integrating RIM BlackBerry products seamlessly into their information network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to monitor and control BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
(914) 662-8006 Yonkers Network Support Services


BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for collaborative programs like calendars, contact lists, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, users with BlackBerry handsets can have push-based connectivity with Exchange messages as well as to IM-enabled software via Microsoft Office Communications Server and Lync Server support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-premier consultants can assist you to plan, configure, and support BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.

Progent's Online BlackBerry-premier Support is Quick and Affordable
For businesses in Parsippany, New Jersey who need fast and affordable access to a certified RIM BlackBerry consultant, Progent provides effective online help from a seasoned network support staff who have provided IT solutions to companies in every state in the U.S. (See Progent's client testimonials.)

Online support eliminates travel expense and lets engineers solve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer professional help in fields including resolving synchronization problems, configuring BlackBerry Enterprise Server, and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can in addition assist your business to resolve a wide array of issues associated with synchronization, handset recognition, email consistency, web access, wireless connectivity, IM, desktop software configuration, and Desktop Redirector.

As a leader in providing nationwide online consulting services for small business networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses low and, by resolving issues promptly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network requirements assessment, system design, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which administration approach and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning alternatives for software versions, processors and storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to perform network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent for Support from a RIM BlackBerry-Qualified Specialist
In order to get in touch with Progent about consulting assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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