Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were once one of the most successful solutions for achieving location-independent access to messaging, scheduling, web programs, and other vital business data. Progent can provide Parsippany, New Jersey businesses the services of BlackBerry-premier experts who can assist companies to maintain existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small company networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for companies of any size, successful deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven remote support model, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and support BlackBerry devices across your company, recommend security policies that are right for your company, customize mobile software, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and safely.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556
Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901
Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901
Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines management and support of RIM BlackBerry wireless handsets, offering a centralized solution for handling critical tasks such as device installation, upgrades, and retirement and also offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry smartphones and supports wireless synchronization.

BlackBerry BES Server Troubleshooting Help

BES Server features a variety of security capabilities starting with automatic encryption of information transmitted between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also allows excellent flexibility in selecting levels of security to meet the specific needs of your network. Progent's BlackBerry certified consultants can assist you to choose advanced security features and activate them remotely. Samples of these wirelessly configurable security features are:

  • Lock down a BlackBerry device
  • Erase data from a missing device
  • Lock out Bluetooth functionality
  • Activate built-in defenses against malware

BES Server also offers flexibility in selecting mechanisms to keep BlackBerry users from loading or executing unsafe or prohibited applications. Progent can help you to select blocking processes like:

  • Specify precisely which applications are permitted on the device
  • Block third-party programs from allocating non-volatile memory on the BlackBerry device
  • Determine what functions external applications can access on the smartphone
  • Limit the kinds of access third-party programs running on the smartphone can initialize
  • Prevent all third-party software from being installed or run on the device

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to designing mobile productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs assessment, system architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which management approach and equipment meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, server hardware and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Help from a BlackBerry-Certified Expert
In order to ask Progent about engineering help for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.