Consulting Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other vital business data. Progent offers Parsippany, New Jersey businesses the expertise of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry environments or transition smoothly to a more popular mobile solution.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations of any size, successful deployment and maintenance of BlackBerry solutions has become more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations often resort to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry environments affordably and effectively, eliminating the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's proven online service delivery model, gives small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and support BlackBerry devices across your business, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services


Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry smartphones, providing a centralized platform for handling critical tasks such as device deployment, upgrades, and deactivation while also offering a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BES Server features a variety of data protection options beginning with advanced encryption of messages sent between a BlackBerry smartphone and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great flexibility in selecting degrees of protection to match the special needs of your mobile network. Progent's BlackBerry certified consultants can help you to choose advanced security functions and enable them wirelessly. Samples of these wirelessly selectable security features include:

  • Lock down a BlackBerry smartphone
  • Wipe information from a misplaced or stolen BlackBerry device
  • Disable Bluetooth
  • Activate built-in protection against malware

BES Server also provides flexibility in selecting mechanisms to keep BlackBerry users from loading or running unsecure or prohibited software. Progent can help you to select protective techniques such as:

  • List exactly which applications are allowed on the device
  • Block third-party programs from using non-volatile storage on the BlackBerry smartphone
  • Select which resources external programs can access on the BlackBerry smartphone
  • Restrict the kinds of connections third-party programs running on the device can establish
  • Prevent all third-party programs from being installed or run on the BlackBerry smartphone

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned service professionals can also help your company to troubleshoot a broad range of problems associated with synchronization, handset recognition, email consistency, web browsing, mobile connectivity, IM, PC software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support expenses low and, by handling problems promptly, improves the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist you to select and install sensible security options.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.

Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
In order to contact Progent about consulting expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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