Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most successful products for achieving location-independent connectivity to messaging, calendars, web programs, and other critical business data. Progent offers Parsippany, New Jersey companies the services of BlackBerry-premier experts who can assist companies to manage existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has become the norm for organizations of all sizes, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses frequently resort to outside consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's proven online service delivery model, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their information network.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined management tools so you can track and control BlackBerry devices throughout your company, define security policies that make sense for your company, customize wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556
Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901
Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901
Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Integration Support Services for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, Domino, or Groupwise users to transmit and receive emails that are encrypted during transit to ensure maximum data protection. BlackBerry BES Server also simplifies a wide selection of crucial management jobs ranging from BlackBerry configuration and updates to mobile security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage user configurations with BlackBerry's vast library of policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry Enterprise Server to implement key procedures not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Establish specialized management roles
  • Automatically track and report on the overall health of your solution

Professional BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to deliver expert technical help to businesses in the Parsippany area or anywhere in the state of New Jersey. Progent's experienced remote technical support experts have helped businesses solve computer problems and reduce support expenses in each state in the U.S. and established a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent can provide remote consulting support for a wide selection of technologies related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements assessment, solution design, deployment planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and physical components match your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software versions, processors and storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, set up the MDS and IM, implement push and pull access control lists, manage Exchange data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Help from a BlackBerry-Certified Expert
In order to ask Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.