Fast and Affordable Remote Support for Parsippany New Jersey Networks
Immediate Remote Technical Support for Parsippany SystemsFor companies located in Parsippany New Jersey, Progent provides remote help for information systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier engineers have delivered remote support to businesses in every state in the U.S. (Refer to recommendations from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-certified engineers to help with challenging networking issues, as well as the services of CISSP-qualified security experts to handle high-level security design and diagnostic issues.

Progent's online technical support engineers offer excellent leverage due to the fact that they possess the real-world experience and have access to the sophisticated technology needed to solve most information system issues quickly. This reduces direct expenses since solutions accumulate fewer chargeable minutes. Online help also avoids the expense of dispatching a consultant to your office. Your company saves even more with indirect costs by reducing or avoiding system downtime and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused executives. Progent's advanced online technical support expertise is particularly helpful for businesses that are dependent on public clouds for critical infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite tech support may not be an option.

Progent's pricing policy for online support is designed to stretch your IT service dollar. Progent charges per minute for phone consulting, so you are charged exclusively for the services that you receive. In contrast to many remote support firms, Progent asks for no initialization charge or minimum fees. Progent's one-minute granularity and clean policy for billing do away with situations where speedy. minor repairs manage to end up as substantial bills. Progent's skill at handling technical issues quickly means your business spends less money.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has fine tuned an array of customized tools and proven methodologies that permit the maximum degree of effectiveness for online technical support and repair for computer networks of all sizes. Progent offers secure VPN support for VPN gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access allows the experts of Progent's remote service group to interface to your company's computer system remotely without violating corporate security.

Progent's proven customer support database application stores thorough records of all support that Progent's customers have been provided. Progent's staff engineers have access to the details of all help delivered to every client by any consultant. This archive of anomalies and responses is structured as a readily exploitable support knowledge base that enables Progent's remote technical professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's high-level certifications and close associations with key industry leaders including Cisco and Microsoft make available additional vast support knowledge bases and permit fast access to vendors' in-house engineering staff so Progent's remote service experts are able to come up with optimal solutions quickly.

Online support offered by Progent to customers in Parsippany New Jersey include:

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a family of affordable, fixed-price managed services designed to enable small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by some of the world's leading corporations. Progent's ProSight portfolio of outsourced network management services covers all key aspects of information technology such as email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the complete malware attack progression including blocking, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup activities and allows fast recovery of vital files, apps and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and debug their networking hardware such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network maps are kept updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that require critical updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT management staff and your Progent engineering consultant so that any potential issues can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an unbiased assessment of the health of their network. Powered by some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, better compliance with information security requirements, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your company's preparedness either to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective AV and backup environment that meets your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent can provide the services of world-class remote consulting professionals for special IT programs. Billing rates for longer-term consulting projects are determined according to the level of expertise of the engineers assigned. Progent's experience with these special fields of information technology enables customers to execute critical initiatives within budget and on schedule. Progent's project-based remote consulting services include:

  • Call Center Services
    Progent's Call Center programs for businesses with environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Call Center services, shared Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent’s Help Desk sharing services allow your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is a collaborative service desk solution based on the top professional services automation tool for handling service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Call Center team of veteran information technology professionals provides your computer users in Parsippany New Jersey quick access to an efficient support group with extensive experience offering telephone-based help and online diagnostics for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's mission is to give the Call Center recognition as a major driver of company success, and Progent's aim is to solve and not simply report IT issues.

  • Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Experts Group provides remote professional consulting support and education in key business application fields that include ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers expertise, custom development, and education for familiar Microsoft business applications such as CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To read additional information about Progent's expertise, custom development, and training offerings, see Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new implementation of System Center 2016, extend or optimize your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver businesses in Parsippany New Jersey online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize Operations Manager to suit your environment so that your IT support is proactive and automated. By spotting looming trouble spots before they cause full-scale emergencies, automated monitoring can avoid disruptive and costly service failures. Progent can also utilize system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft systems, or networks that incorporate a variety of operating systems.
How Your Parsippany Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency online help with Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Phone-Based Support, call 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Parsippany New Jersey, Progent's phone-based computer support engineers are ready to provide effective and cost-effective IT support whenever your business has to have it. More than a decade of offering online repair services has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop world-class troubleshooting capability and to refine remote access tools to solve IT problems quickly while eliminating the expense and lost time associated with in-person support calls.

Even if your Parsippany organization relies on a local freelance consultant or maintains an in-house organization that know how to deal with day-to-day network issues, Progent’s Microsoft and Cisco certified engineers can still offer an easy and transparent virtual expansion of your local resources for situations when your regular IT support personnel either don't have the time or the expertise to resolve unexpected system crises or particularly tough integration problems.

Features of Progent's Remote Computer Support for Parsippany New Jersey
Progent's phone support, remote repair, network security consulting, and network management services offer offices in Parsippany New Jersey the greatest leverage for your IT investment. Whether you need one-time telephone support and remote troubleshooting or ongoing Help Desk services and system administration, Progent's professionals can deliver your company enterprise-level network support while allowing you to eliminate the cost and administration overhead of maintaining a full-service in-house IT organization. Highlights of Progent's National Remote Support program include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, range of technical knowledge, fine tuned support software, and familiarity with enterprise networking enable businesses to avoid the pitfalls of exclusive dependence on smaller consulting organizations, individual freelance consultants, or limited in-house IT help.

Progent stands out by providing:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional background, at the front lines of IT service, executing a broad variety of technical tasks for a large mix of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into shared best practices training that Progent instills in its consulting staff. This ensures that you get not only expert IT capability, but also a consultant with field-tested approaches for using computer knowledge to repair real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for online support and on-premises help per minute. Consequently, you are billed exclusively for delivered support. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no initialization fee and asks no retainer for support services delivered during regular business hours. Many service firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's fine granularity does away with large invoices for fast fixes so you will not be tempted to allow minor problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to handle technical issues that are within their scope, Progent can focus on providing high-value services where Progent has little competition. Companies who work with familiar independent service providers or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.

  • 24x7 Network Monitoring with MS Operations Manager
    Progent is one of the few support firms to offer round-the-clock remote tracking services based on Microsoft Operations Manager. MS System Center Operations Manager allows your network support to be anticipatory instead of reactive. By revealing potential problems before they result in downtime, network monitoring can keep your information network from stressful and costly service disruptions.
How Does Our Company Begin Receiving Remote Network Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.



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    • Capacity Planning Test Lab Specialist
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    The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, creating cost-effective system upgrade methodologies, assessing and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent clients who lack adequate internal resources to configure effective pilot systems, the lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.

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  • Microsoft Exchange Server Migration Consulting Services Immediate Exchange 2010 Upgrade Specialists
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    • Immediate Meraki MR30H Access Point Support
    Meraki Wi-Fi AP Specialists

    Progent's Meraki Wi-Fi access point experts offer remote and onsite support services to help businesses of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as switches, routers and firewalls to build a seamless network infrastructure that provides identical access, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their mobility or device.

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  • Microsoft ISA Server 2006 Technical Support ISA 2006 Firewall Services
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    • Cisco RADIUS Security Computer Consultant
    IT Consulting VPN

    Cisco's security and remote access technology for small to medium sized companies offer a full array of manageable protection products to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your business goals.

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    • Outsourcing Windows Server 2012 R2 Configuration Manager
    Remote Technical Support Windows Server 2012R2 Live Migration

    Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, create an enterprise-wide security strategy, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.

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  • Office 365 Exchange Online and on-premises Exchange Support and Integration Technical Support Office 365 AD FS
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    • Exchange 2003 Server Upgrade Online Help
    Exchange 2003 Server Migration Consultants

    Progent's Microsoft Premier engineers can provide expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange rollouts or updates and can provide local technicians to assist enterprises with installations of Exchange Server in the or any area covered by Progent's engineers.

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    If your company does not require urgent remote support but expects to need technical services with your information system soon, you can conserve time and money and ensure that the right expertise will be ready when you need it by contacting a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or email information@progent.com.

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    • Infor SyteLine CloudSuite Materials Management Technology Professional
    Infor SyteLine ERP Professionals

    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing, distribution and service companies to manage supply chains and improve the efficiency of critical business processes to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with over 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and DBA services.

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    • Apple OSX Tiger Remote Support Services
    Remote Support Apple OSX Tiger

    Progent's consultants offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad management, or migrating to iCloud. For business environments based solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, safe, fast and aligned with your company's objectives.

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    • Contract Programming Firm Amazon Marketplace Web Service development
    Contract Programming Amazon MWS

    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.

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    • Computer Consultancy Company Microsoft Office 2003
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    Progent’s IT outsourcing services provide affordable computer support for small organizations. Whether it involves designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can contain costs and eliminate uncertainties, permitting network service budgets to grow in a more moderate and controlled manner than is feasible by building up a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network foundation for your critical applications based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    • Moonlight Network Consultant Jobs
    24x7 Telecommuter Job Network Consultant

    Progent is looking for a variety of full-time workers such as solutions-driven MCSEs; connectivity experts who have Cisco CCDP or CCIE certification; and specialists in advanced system design with backgrounds in mobile access, wireless integration, high-availability systems, disaster recovery solutions, data protection, and server virtualization. Progent is also hiring workstation support technicians, remote service professionals, and CISSP or CISM certified security professionals. Progent is also hiring veteran managers who can perform effectively in our high-growth, virtual office environment. Progent works with freelance consultants with specialized expertise and hands-on background in important IT areas outside our main technical concentration. Our Experts Group hires freelance consultants who can provide consulting and development support for mission-critical applications such as MRP, Enterprise Resource Planning, or CRM; have specialized expertise with popular platforms such as Linux, Macintosh, or Sun, or offer world-class skills in technologies such as telecom, web development, EDI, eCommerce, or dbm programming. Independent consultants certified by us cooperate with our staff professionals to deliver comprehensive solutions for small and midsize business networks.

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    • Solaris Remote Consulting Services
    Linux Remote Engineers

    Progent offers national remote help and troubleshooting services for businesses who run Solaris environments or whose information systems include a mix of Solaris and Microsoft technology. Remote technical support provides maximum leverage for your information technology budget by preserving client productivity and limiting the time billed for network repair services. Sophisticated remote access tools and skilled technicians and consultants allow Progent to handle most network problems without wasting time and expense by going to your location. In most of cases your IT problems can be remediated by telephone or via a combination of phone help and online access. Progent can make available Cisco certified CCIE network engineers and CISSP premier security professionals to assist you with the most difficult system issues.

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    • CIO Online Support
    Support and Help CIO

    Progent can provide small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate technology to enhance business operations so they match more closely with your corporate objectives. Your company can create and install a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer.

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    • Professionals Email Guard DLP
    Email Predictive Sender Profiling Consulting

    Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter.

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    • Citrix XenServer Professionals
    Citrix XenServer Consultant Services

    Progent's Citrix-authorized engineers can help you to evaluate the strategic benefits of XenServer and additional Citrix products, and can help your IT organization to plan, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your existing Citrix technology deployment and help you to optimize resource utilization, performance, protection, availability, and recoverability.

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    • Catalyst Switch IPv6 Online Support
    Catalyst 2940 Switch Engineer

    Progent's Cisco-certified CCIE networking consultants can assist you to set up, manage, update, tune and debug Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern models.

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    • 24-Hour WatchGuard Firebox M670 Firewall Security Firms
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    Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.

  • Windows Server 2012 R2 Virtual Fibre Channel Computer Consultants Windows Server 2012 R2 Private Cloud Consulting
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    • Biggest Specialist SQL Server 2014 Azure Backup
    Top Ranked SQL Server 2014 AlwaysOn Availability Groups Remote Support

    Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services that include planning, configuration, management, remediation, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
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