Fast Online Technical Support for Parsippany New Jersey IT Networks
Immediate Online Consulting for Parsippany NetworksFor businesses in Parsippany New Jersey, Progent provides online technical support for networks based on Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to companies in all 50 states in the United States. (Check out testimonials from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-qualified engineers to handle complex networking issues, as well as the assistance of CISSP-certified security consultants to handle high-level security design and diagnostic issues.

Progent's remote support engineers offer exceptional value because they possess the practical background and are equipped with the advanced technology needed to resolve most information system problems quickly. Efficient support lowers immediate costs since solutions accumulate minimal chargeable minutes. Remote help also avoids the expense of sending an engineer to your location. Your organization saves additionally in incidental costs by minimizing or eliminating system outages and associated losses resulting from business disruption, disgruntled clients, idle workers, and de-focused management. Progent's extensive remote technical support expertise is especially valuable for organizations that depend on public clouds for vital infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be useful.

Progent's billing model for online support is designed to leverage your IT service investment. Progent charges by the minute for telephone-based assistance, so you are charged only for the support that you actually get. Unlike many remote support organizations, Progent asks for no service activation fee or minimum job duration. Progent's per-minute billing unit and clean policy for billing avoid scenarios where quick fixes manage to turn into major invoices. Progent's penchant for disposing of problems efficiently means you spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered a set of customized tools and field-proven methodologies which promote the maximum degree of efficiency for online help and troubleshooting for computer systems of all sizes. Progent offers protected Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology allows the staff of Progent's remote service group to connect to your computer system without violating system security.

Progent's sophisticated service database application maintains comprehensive records describing the service that Progent's customers have been provided. Progent's authorized engineers have access to the records of all help rendered to each customer by any Progent engineer. This database of issues and responses is stored as a conveniently retrievable internal database that permits Progent's online technical experts to communicate their experiences company-wide to make sure that the effectiveness of Progent's support services grows daily. Progent's advanced certifications and working relationships with major industry leaders including Cisco and Microsoft open up additional extensive technical support databases and permit quick response from vendors' internal support staff with the result that Progent's remote consulting specialists are able to arrive at the best resolutions quickly.

Online technical services available from Progent to businesses in Parsippany New Jersey include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, flat-rate managed services designed to allow small and medium-size businesses to benefit from the same advanced IT solutions used by some of the world's leading enterprises. The ProSight suite of network monitoring and management services covers all critical facets of modern networking including email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the entire threat lifecycle including filtering, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate action. Progent can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital data, apps and VMs that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to deliver centralized control and world-class security for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map, track, enhance and troubleshoot their networking appliances like routers, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating appliances that require critical updates, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so all looming problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported easily to an alternate hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with information security requirements, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to assess your company's preparedness to block or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient security and backup system that meets your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for special IT programs. Billing rates for ongoing consulting projects are determined according to the level of expertise of the engineers involved. Progent's experience with these important fields of information technology allows customers to execute major projects within budget and on time. Progent's special remote consulting services include:

  • Help Desk Call Center Support
    Progent's Call Center support alternatives for businesses with environments based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, shared Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all facets of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk consulting support can aid you in creating an effective new Help Desk Call Center or improving your current organization, selecting or modifying Help Desk Call Center software products to address the particular requirements of your corporation, or providing occasional phone support staff to reinforce your internal Help Desk team to handle demanding events such as software migrations, major updates, or installing brand new applications.

    Progent's Call Center staff of veteran information technology experts provides your workers in Parsippany New Jersey fast assistance from a large support resource with substantial background providing telephone-based support and remote diagnostics for networks powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's mission is to earn the Call Center perception as a crucial contributor to company performance, and Progent's goal is to resolve rather than just report technical issues.

  • Business Applications Services: Education, Development, and Problem Solving
    Progent's Applications Experts Group offers remote professional consulting support and education in specific business application fields such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can deliver consulting, custom programming, and education for popular Microsoft business applications such as CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more information concerning Progent's consulting, custom development, and training offerings, see Progent's Applications Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver businesses in Parsippany New Jersey online IT infrastructure monitoring by providing System Center Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can tune Operations Manager to fit your business so your IT maintenance is proactive rather than reactive. By detecting looming problems before they expand into network outages, system monitoring can head off inconvenient and costly information system breakdowns. Progent can also deploy network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft networks, or environments that support a mix of platforms.
How Your Parsippany Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency online support with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Parsippany New Jersey, Progent's phone-based computer support engineers can deliver expert and affordable IT support whenever your business requires it. More than a decade of delivering online tech support has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to refine remote connectivity technology to fix network problems rapidly while eliminating the cost and lost time that comes with in-person service calls.

Even if your Parsippany organization relies on a local freelance consultant or maintains an in-house organization that can handle ordinary computer issues, Progentís Microsoft certified consultants can still offer an easy and transparent virtual expansion of your on-site resources in cases when your regular IT support personnel either lack the time or the expertise to handle unexpected network emergencies or especially tough integration problems.

Advantages of Progent's Network Help for Offices in Parsippany New Jersey
Progent's online technical help services allow your Parsippany organization to realize the advantages of on-call, enterprise-class network support without the cost of maintaining an in-house IT organization. Your network will derive added strategic value by becoming more reliable, productive, and secure. Benefits to your business include:

  • Convenient remote extension of your local IT resources
    With most companies in Parsippany New Jersey, local computer service providers, whether made up of outside consultants or a full-time maintenance staff, can handle typical network problems. However, serious problems might occur when local support personnel are too busy or absent, and some problems may be associated with technology that is unfamiliar to your local service people. In these cases, Progent's online service specialists give you an easy, quick, and affordable way to supplement your regular resources and to pass on valuable information to improve your ability to deal with downstream problems locally.

  • Less Reliance on Individual Consultants
    For network support, smaller offices often depend on independent freelance service providers. While freelance service people have less internal costs than big support companies and can often charge lower rates, they are often overbooked, making it impossible to respond rapidly to crisis situations. If an independent consultant is occupied with another client, sick, on vacation, or in training, the lack of fallback personnel may force your business to go without help during an emergency. As your business expands, network unavailability and trouble with critical applications are more costly. The money you thought you were saving on a freelancer can be eaten up fast by lost productivity. Progent provides a reliable source of backup support expertise to make sure your network is always up and running.

  • Create a Scalable Foundation for Smooth Expansion
    Businesses often begin with an information architecture implemented on a modest budget. Lacking a robust framework, band-aid fixes often get piled onto an unstable foundation. When a company grows, reliability and expandability problems can hinder the productivity of the organization. These badly designed environments need proper analysis, smart strategic planning, and wide IT expertise to evolve to a network infrastructure that can provide the solid foundation to meet critical business requirements and simplify downstream growth.

  • Interact with Solution Providers Rather Than Product Resellers
    Smaller businesses need guidance and technical training to navigate through an ever more complex array of product alternatives capable of promoting business success and improving productivity. Businesses do not need a network engineer who is trying to resell a specific vendor's products. Network support and product sales can result in a scenario where the proposed solution is built around a predetermined technology rather than the true requirements of a business. Progent avoids these dilemmas by selling only services instead of products. This enables Progent to match technical expertise with the real needs of clients.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, depth of IT knowledge, refined support software, and understanding of corporate IT allow offices to avoid the limitations associated with excessive reliance on smaller service firms, independent freelance service providers, or limited internal IT help.

Progent stands out by providing:

How Does Our Company Start Receiving Remote Technical Support from Progent?
To initiate Progent's online help services or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, visit Immediate Network Support.



An index of content::

  • 24 Hour SCVMM 2016 and Windows Server 2016 Online Help VMM 2016 Technical Consultant

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    Progent's experts offer Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and iPad synchronization, or moving to Apple's iCloud. For computer environments built exclusively on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, configuring and supporting a network environment that is available, secure, fast and able to achieve your organization's business goals.

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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.

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    Support and Setup Exchange 2019 and Outlook

    Progent can assist you in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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    On-site Support Intune Endpoint Protection

    Progent's Microsoft-certified Intune consultants can assist you to assess the business value of adopting Intune for managing your portable devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to configure policies, plan and deploy pilot environments to evaluate the appropriateness of Microsoft Intune for your network, install Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and maintain your Intune deployment.

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    Microsoft Hyper-V 3.0 Virtual Machines Remote Support

    Progent's certified professionals can assist you to evaluate the potential benefits of Hyper-V-powered server virtualization for your company, conduct pilot installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for optimal operation with virtualization solutions, assist you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, educate your network management staff to monitor and administer Hyper-V, offer expert consulting help for enhancing the security of your virtual servers, establish and test disaster recovery procedures that optimize system availability, and provide ongoing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk outsourcing.

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    Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, manage, and debug Cisco Small Business Wi-Fi APs.

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  • Catalyst 4900 Switch IT Services
    Support and Help Catalyst Ethernet Switch

    Progent's Cisco-certified CCIE consultants can assist your business to configure, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move smoothly from outdated switches to modern models.

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    Progent is a leading innovator in cost-effectively providing enterprise-class network support to small companies. Progent's achievement in handling the IT service needs of the chronically underserviced small company market is the cumulative result of major technical and process innovations that have removed a great deal of the conventional expenses out of managing network support, injected unprecedented technical expertise into the support system, and significantly accelerated the repair process.

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  • Microsoft SQL 2008 Server Technical Support Services
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    Progent's Microsoft-Premier SQL consultants can provide a range of services to assist small businesses to design, implement, administer, and repair MS SQL Server 2008 systems so that they gain the optimum competitive benefit from this state-of-the-art RDBM platform. In addition, Progent offers consulting expertise for system infrastructure, company-wide security, and custom software development to increase the business advantage of your computer investment.

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  • Dynamics GP Power BI Outsourcing
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  • Windows Server 2012 R2 Network Consulting
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    Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your network for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management, staff, create an enterprise-wide security strategy, streamline network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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  • Network Specialists PC Desktop
    Microsoft Mac and Linux Desktop IT Outsourcing Group

    Progent can deliver a variety of low-cost online and on-premises support services to assist you to install, administer, and debug desktops and mobile devices powered by Windows, macOS/OS X, iOS, Android, or Linux.

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    The complexity and connectivity demands of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and in-depth familiarity with planning and building seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progentís IT support can help you with planning, deploying, managing, and troubleshooting Windows Server solutions that increase the productivity of your computer system. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

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    SQL Server 2014 includes significant improvements in key areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises services including system design, deployment, management, troubleshooting, and software development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.

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    Progent's Microsoft-certified consultants can provide remote or onsite expertise to help companies of all sizes to design, deploy, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging issues, or comprehensive project management services. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

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    Microsoft Office Communications Server delivers Instant Messaging and presence in an extensible, world-class package featuring enhanced security, seamless compatibility with popular Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property security with this simple-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the advantages of Office Communications Server throughout your entire corporation.

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    Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.

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    Microsoft Office Communications Server delivers IM and presence as part of a scalable, world-class solution featuring enhanced security, seamless compatibility with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, increased worker productivity, and better intellectual property protection. MS Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support and mediation help for your Office Communications Server environment and can help you to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to plan and implement an efficient migration that will add significant strategic value to your IT system

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    Besides providing the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training customized to meet your particular needs. Progent's consultants also can show you how to build and maintain a protected, reliable server and communications foundation to run your ERP, MRP and accounting applications.

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    Progent's company culture will allow you to become a more capable professional by improving your technical skills and increasing the loyalty of your clients. Progent makes good on this promise by recruiting the top consulting experts for you to work with, offering an advanced system infrastructure, running specialized software utilities to enable the highest level of support, and by optimizing proven operational structures for attracting and maintaining clients.

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    Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management platform that unifies data and processes across your company, communicates seamlessly with other applications, and brings together employees, customers and vendors unrestricted by time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, protected server and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full potential of Dynamics GP 2010.

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    In addition to offering access to Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade support, and one-on-one or group webinar training customized to meet your particular needs. Progent's experts also can help you integrate and support a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.

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    Progentís Technical Response Center provides affordable nationwide after-hours remote assistance for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide 24x7 phone help and remote secure computer access to isolate and repair network problems quickly and economically.

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    Progent can help you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older device and application management platform or assist you to modify your current SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering expertise with related Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services.

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    Progent's Cisco certified network infrastructure experts can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to design, deploy, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, performance and manageability that your company needs.

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    Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's production servers in a solution that gives the highest level of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based upon mature virtualization technologies that enable small businesses with mixed- platform IT systems to save significantly on the costs of capital investments, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.


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