Parsippany Remote Workforce Configuration Consulting Partner
Call Desk Solutions Consulting and Support Services
Expanding your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Parsippany company to select the appropriate technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from on demand guidance for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Parsippany, New Jersey organizations to with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for Teleworkers
A fast, organization-wide changeover to a teleworker business model, which might be motivated by a pandemic or as an element of a disaster recovery/business continuity plan, can overwhelm even a high-performing in-house Help Desk. Progent's Help Desk services allow businesses of any size to outsource or augment their Call Center with Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center services utilize Progent's extensive team of online IT support specialists along with world-class ticketing and follow-up software to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 PC support from service requests through trouble ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal allows at-home employees to monitor or revise their active tickets, add information, and upload screen captures or attachments. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. To find out more, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Augmentation Service allows your business to augment your current Call Center team by sharing responsibilities for Call Desk support seamlessly between your regular support staff and Progent's extensive team of PC support engineers and subject matter experts. Progent's shared Call Desk service uses a collective support model based on the leading professional services automation (PSA) platform for managing help requests and trouble tickets, establishing ownership, tracking progress, and producing reports. For information about how Progent's Help Desk Call Center Augmentation Services can enable your company to deliver best-in-class IT support to your telecommuters, refer to Progent's Help Desk Call Center augmentation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Parsippany, New Jersey company, call
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At Home Employees Data Protection Computer Consultant
Work from Home Data Protection Computer Engineer
Progent can assist small and mid-size companies to design, deploy, validate and maintain backup solutions required for offsite workers.
Technology Consulting Supplemental Service Desk
Microsoft Certified Online Help Extended Call Desk
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve the most problems.
ransomware protection and recovery Services
ransomware protection checkup Engineers
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance consultant. The interview is intended to help assess your company's ability to block ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup system that reduces your exposure to ransomware and aligns with your business needs.
Top Quality Technology Consulting Wave 2 Wi-Fi controller
Wave 2 wireless controller Online Consulting
Progent can help you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Meraki Traffic Shaping Online Consulting
Meraki CMX Technology Consulting Services
Progent's Cisco Meraki Wi-Fi access point experts offer online and onsite support to assist businesses of all sizes to design, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including switches, ASR routers and firewalls to create a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless users irrespective of their mobility or device.
Progent Phone Numbers
Progent Phone Numbers
For small organizations interested in Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or send email to information@progent.com.
Power BI Reports Expert Development
Power BI Premium Coder
Progent's Power BI consultants can assist you to design, deploy, maintain, enhance or troubleshoot your Power BI solution. Progent can also help you to organize your source data for Power BI visualizations. Progent can assist you build and manage a local, cloud based, or hybrid environment to run Power BI.
Remote Linux Professional
Sun Solaris Consultant Services
Progent's UNIX family support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to build and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Mandrake.
24-7 Redundant Connectivity Computer Consultant
IT Consulting Fault Tolerant EIGRP Network
Progent’s high availability inter-site connectivity and fault tolerant system connection consultants can help small businesses create zero-downtime Interoffice connectivity via redundant networks with automatic failover. Progent’s CCIE engineers can design and implement high-availability Inter-office connections supported by non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide affordable non-stop interoffice networking.
Solaris Online Computer Systems Consulting
Linux Remote Consulting
Progent provides nationwide online help and consulting services for businesses that run Solaris environments or whose IT systems feature a mix of Solaris and Microsoft products. Online IT help provides maximum leverage for your information technology dollar by extending user productivity and shortening the time billed for network analysis and repair. Sophisticated online access tools and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and money by traveling to your location. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of phone support and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP premier security professionals to help with the most challenging network problems.
Emergency Consultants Sodinokibi ransomware protection and recovery
Specialist ransomware protection checkup
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to collect information about your existing security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup/recovery environment that minimizes your exposure to a ransomware attack and aligns with your company's requirements.
NetApp MetroCluster Design Consult
Consulting NetApp SnapMirror
Progent offers enterprise clients the help of a certified NetApp consultant to deliver online or onsite support for NetApp's complete line of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably following leading practices.
Progent Management Team Networking Firm
Progent Management Team Small Business Outsourcing
Progent's management team includes industry veterans with decades of experience providing network consulting, troubleshooting, and strategic IT planning to organizations ranging in size from small offices to global enterprises. Great service calls for great people, and Progent has assembled a management team able to provide businesses with the top service value available anywhere.
.Net Computer Support Companies
Computer Consultancy Firms Microsoft Windows 2012 R2 Server
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can help you design, integrate, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Applications Support Retail Management System
Retail Management System Technical Support Services
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your unique company requirements. Progent’s Microsoft-certified support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration support for secure, corporate-wide information sharing plus integration with Customer Relationship Management packages.
ProSight password management system Services
ProSight network asset documentation management Specialist
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to 50% of the time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Technology Professional CISSP Certified Cybersecurity
Largest CISSP Certified Cybersecurity Specialist
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any facet of IT security. Progent can create efficient security systems that guard a small business against modern threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile clients accessing IT resources spread over a mix of physical datacenters and various clouds.
Online Troubleshooting SCVMM 2016 and Windows Server 2016
SCVMM 2016 Storage QoS Support and Help
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to provide a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist organizations of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy releases of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and hosts, design high-availability scale-out clusters, connect your datacenter resources with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic business benefits of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware ESXi expertise.
Offsite Employees Data Protection IT Services
Work from Home Data Protection Online Technical Support
Progent can assist small and medium-size businesses to design, install, test and troubleshoot backup/restore technology needed to support telecommuters.
SQL Server 2017 Management Studio Support and Setup
SQL Server 2017 Professional
Progent's Microsoft-certified SQL Server 2017 consultants can help you to plan and carry out an efficient upgrade from your current SQL Server databases and applications to SQL Server 2017.
Microsoft Computer Support Consultants
Microsoft Support Outsourcing
Progent’s IT outsourcing services offer budget-friendly network support for small businesses. Whether it involves planning system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing IT service budgets to increase in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust system architecture for your critical applications based on Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Nagios for Linux Engineer
MRTG Remote Technical Support
Network monitoring typically consists of tracking a system's resource usage in order to uncover throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux and can be used to monitor multi-OS environments where Linux and Windows operate together. Progent's network support engineers can show you how to take advantage of both these programs to tune and repair your network. Progent's Linux support professionals offer small businesses and programmers help with managing and supporting UNIX and Linux networks that work with Windows-based products.
Windows and UNIX Professional
UNIX, Windows Consult
If your company computer system combines UNIX, Linux or Sun Solaris technology with Windows, Progent can help you to integrate your computers into a cohesive network that permits all your operating systems to run side by side for simple management, transparent dataflow, high dependability, superior performance, and tight protection. Progent's UNIX and MS Windows coexistence support offerings include IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Contact Center outsourcing.
Windows Server 2012R2 Security Support and Help
Windows 2012 R2 Engineer
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, create a corporate-wide security plan, automate IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Hybrid Office 365 integration Online Technical Support
24x7 Microsoft Experts IT Services Hybrid Office 365 integration
Office 365 is Microsoft's growing family of productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans intended for markets from individuals and home offices to enterprises. Progent can provide quick and easy online access to consultants with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist your business to evaluate the many subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid ecosystems that transparently combine local and cloud-based products and services.
Citrix NetScaler Technology Consulting Services
desktop and application virtualization Engineer
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help your company to design a XenDesktop solution that improves the business value of your IT network; configure XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to adhere to best practices to maintain XenDesktop efficiently.
Specialists Catalyst Switch Upgrade
Computer Engineer Catalyst 6500 Switch
With the Catalyst line of switches for small and mid-size companies, Cisco allows organizations to gain all the benefits of adding intelligent services into their networks. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your network infrastructure sufficiently available to handle real-time needs, scalable to facilitate growth, secure enough to protect confidential information, and designed for prioritizing and managing traffic flows to optimize network operations. Progent's CCIE certified consultants can help you pick out and deploy Cisco switches appropriate for your business. Also, Progent's CISM certified security consultants can help you create a strategic protection plan and configure Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
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