Expanding your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Parsippany company to select the appropriate technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from on demand guidance for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Parsippany, New Jersey organizations to with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for Teleworkers
A fast, organization-wide changeover to a teleworker business model, which might be motivated by a pandemic or as an element of a disaster recovery/business continuity plan, can overwhelm even a high-performing in-house Help Desk. Progent's Help Desk services allow businesses of any size to outsource or augment their Call Center with Progent's online Technical Response Center services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Parsippany, New Jersey company, call