UNIX and Linux Phone-based Support Services for
Parsippany Enterprise and Small Business Information Network Systems
For small companies located in Parsippany New Jersey, Progent provides support for computer systems based on UNIX or Linux or for environments that include a combination of UNIX-family systems and Microsoft platforms. Progent has delivered online troubleshooting to companies in all 50 states in the U.S. (Refer to Progent's customer recommendations). In addition, Progent offers the consultation Cisco CCIE network specialists for complex infrastructure problems, plus the services of CISSP-accredited security engineers to handle high-level security design and disaster recovery planning.
Progent's remote support services represent exceptional value because they have the real-world experience and the sophisticated technology to solve most network issues rapidly. Efficient support reduces immediate costs since service calls require fewer chargeable consulting minutes. Remote support also eliminates the expense of dispatching an engineer to your site. Your organization saves additionally in incidental expenses by minimizing or avoiding system downtime and related losses due to business discontinuity, upset customers and vendors, idle workers, and de-focused executives.
Progent's pricing model for online support is designed to maximize the impact of your network support investment. Progent bills by the minute for telephone-based consulting, so you are invoiced only for the support that you receive. Unlike many remote support companies, Progent imposes no startup charge or minimum fees. Progent's per-minute granularity and clean model for pricing eliminate situations where speedy. minor fixes manage to turn into substantial invoices. Progent's penchant for dealing with technical issues quickly translates into your company saving money.
Progent's Remote Service Tools
Through years of experience, Progent has refined a set of optimized tools and proven processes that promote the highest degree of efficiency for remote help and troubleshooting for small and midsize business IT networks. Progent provides secure VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN connectivity allows the experts of Progent's remote service group to link to your network without compromising corporate security.
Progent's sophisticated customer support reporting application keeps thorough histories describing the support that Progent's clients have been provided. Progent's authorized engineers have the benefit of the details of all help rendered to every Progent customer by every engineer. This database of anomalies and solutions is stored as a readily accessible support database that enables Progent's online technical professionals to share their experiences company-wide to ensure that the quality of Progent's support services grows daily. Progent's high-level accreditations and close associations with key technology companies including Cisco and Microsoft make available other extensive technical support knowledge bases and allow fast response from manufacturers' internal engineering staff so Progent's online consulting experts can come up with optimal resolutions promptly.
Initiate Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To get started with Progent's remote support in Parsippany New Jersey or to learn additional information about Progent's phone support options, call Progent at
Phone-based Support Services Offered Progent
Progent's online technical service experts have credentials in a comprehensive set of disciplines. This broad range of IT skills enables Progent's engineers to resolve virtually any emergency likely to take place in a small or midsize company information system. Certificates earned by Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, and Design Professional.
To support businesses with multi-platform environments, Progent also provides the support of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Phone-based support services available from Progent to companies in Parsippany include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a wide spectrum of computer technology such as system architecture, messaging systems, system and process security, UNIX and Microsoft Windows integration, virtual server products for server consolidation and easy administration, and migration from legacy systems to current Windows or Linux environments. Progent's team-oriented approach to resolving network issues promotes fast escalation, if necessary, to consultants with appropriate expertise to handle challenging situations. This accelerates repair of critical problems, reduces lost productivity, and lowers support expense.Progent's UNIX and Linux consultants can offer urgent phone-based help for troubleshooting problems within UNIX, Linux, or Solaris systems based on popular variants of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian-GNU
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network engineers, and indicates a person's technical knowledge at the master level. Cisco CCIEs can resolve the most intractable problems surrounding network infrastructure design, installation, management, protection, and repair. Cisco qualified CCIEs operate on a privileged basis with Cisco's internal product support engineers in analyzing problems with Cisco IOS network management utilities and coming up with alternate approaches or identifying program updates. Cisco qualified CCIEs provide excellent value since their deep experience permits them to resolve the most complex problems rapidly. In many cases, less experienced engineers can wrestle for many hours or even days with the same problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few support firms make CCIEs accessible to support small and mid-size businesses. Progent offers fast telephone access to a CCIE so you can receive timely help for serious network infrastructure issues that are impacting worker productivity but are outside the experience of your regular network maintenance personnel. Progent's CCIE support experts can tie into your computer system by means of sophisticated on-line troubleshooting technology to perform fast, safe, and economical diagnosis and repair.
Progent's CCIEs offer consulting for all of Cisco's industry-leading selection of networking products including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network technology.
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Authorized Windows Support
Progent's Microsoft-premier online support experts can deliver network repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the assistance of consulting professionals who can help your company with a broad variety of technology support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
MS Exchange Server 2019 deployment,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 design and integration, Microsoft Teams configuration help, Skype for Business migration consulting, Lync Server management and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring and reporting,
Project Server and Server Online training,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a full range of online desktop support including Microsoft Windows 7 migration help, moving to 64-bit workstation applications, integrating Microsoft Office 2010, and automating Business Desktop Deployment.
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CISM and CISSP Premier Network Security Specialists
Progent's qualified CISM and CISSP network security consultants can provide a variety of system protection solutions that can enhance the immunity of your UNIX/Linux, Sun Solaris, Mac or Windows environment against attacks or assist your business to clean up quickly after a damaging breach. Security support services available from Progent cover in depth network security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Hydra; quick cleanup after malicious attacks; installing firewalls; designing safe techniques for remote and mobile communication; securing your email system against spam and DHA attacks; and offering 24x7 network monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting to help businesses of any size connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that utilize on-premises resources along with public clouds. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration expertise. Progent has more than two decades of background delivering high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent can provide the skills of world-class online consulting professionals for contract projects that small businesses often need. Billing charges for longer-term consulting projects are determined according to the level of expertise of the engineers assigned. Progent's background in these special fields of computer technology allows clients to execute critical projects economically and on schedule. Progent's project-based online engineering solutions include:
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Call Center Services
Progent's Help Desk Call Center support alternatives for small organizations with environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk support services are well suited for small businesses who don't have the budget to create an in-house Call Center but who require fast response from a dependable Call Center with proficient telephone assistance as well as the in-depth expertise to escalate complex trouble tickets to advanced consultants.Progent’s Help Desk sharing services allow your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution based on the leading PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Call Center consulting support can aid you in creating an efficient new Call Center or enhancing your established one, identifying or customizing Call Center software to meet the special requirements of your corporation, or adding temporary online staff to supplement your in-house Help Desk resources during demanding situations such as software migrations, mass upgrades, or rolling out brand new business software.
Progent's Help Desk team of experienced network consultants provides your customers in Parsippany New Jersey rapid communication with an efficient network service group with extensive experience delivering telephone-based help and remote troubleshooting for computer environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk Call Center the reputation as a key driver of business performance, and Progent's intent is to fix and not just record IT problems.
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Business Applications Services: Education, Custom Programming, and Integration
Progent's Applications Consulting Group provides remote advanced consulting expertise and training in specific business application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also offers consulting, custom programming, and education for popular Microsoft applications including Microsoft CRM, Project, Office Word, and Microsoft Office Excel. To read more information on Progent's consulting, programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.Progent's Apple Mac professionals can support the artistic facets of Apple Mac environments by delivering remote consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a large selection of Apple Mac creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with special procedures such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Online Network and Server Monitoring Services
Progent can provide businesses in Parsippany New Jersey online computer system monitoring services centered around Microsoft System Center Operations Manager network monitoring, adapted by Progent to accommodate your environment so your network support is proactive rather than reactive. By anticipating possible trouble spots before they evolve into downtime, remote monitoring can ward off stressful and costly service breakdowns. Progent can also provide help with network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or environments that support multiple OS platforms.
To contact Progent about urgent remote support with UNIX, Linux, Solaris, or macOS and OS X environments, go to Progent's Urgent Phone-Based Help, phone
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
| City | Address | Phone | Link |
| Brooklyn | Flatbush Avenue Executive Center, 495 Flatbush Avenue Brooklyn, NY 11225 |
917-781-0096 | Brooklyn Network Support Services |
| Edison | 3001 Woodbridge Avenue Edison, NJ 08837 |
973-939-0035 | Edison Network Support Services |
| Jersey City | 111 Town Square Place, Suite 1203 Jersey City, NJ 07302 |
201-839-3400 | Jersey City Network Support Services |
| Lower Manhattan | 30 Broad St, 23rd Floor New York City, NY 10004 |
646-969-5696 | Lower Manhattan Network Support Services |
| Midtown Manhattan | 420 Lexington Ave New York City, NY 10170 |
646-727-4666 | Midtown Manhattan Network Support Services |
| Newark | 146-B Ferry Street Newark, NJ 07105 |
862-373-1253 | Newark Network Support Services |
| Parsippany | 181 New Road, Suite 304 Parsippany, NJ 07054 |
973-939-0009 | Parsippany Network Support Services |
| Saddle Brook | Park 80 West Saddle Brook, NJ 07663 |
562-583-3336 | Saddle Brook Network Support Services |
| Uniondale | 405 RXR Plaza Uniondale, NY 11556 |
224-534-2088 | Uniondale Network Support Services |
| Yonkers | 73 Market Street, 3rd Floor Yonkers, NY 10710 |
914-662-8006 | Yonkers Network Support Services |
An index of content::
SQL Server 2014 Disaster Recovery Online Help
SQL Server 2014 Migration Outsourcing
SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly across all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises consulting services that include system design, deployment, administration, troubleshooting, and software development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Juniper SSL VPN Router Consultant
Juniper SSL Router Cybersecurity Company
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft SharePoint Server 2013 Online Technical Support
SharePoint 2013 Office Web Apps Server Specialists
Progent has been delivering SharePoint support since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of IT knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; determine if an in-house, online or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in specific jobs associated with your SharePoint 2013 deployment.
ProSight Remote Infrastructure Monitoring Technical Consultant
Best IP Address Management Technical Support
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that need important updates, or resolving performance problems.
64-bit Migration Consultants
Configuration 64-bit Upgrade
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and repair a system-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit applications that you intend to retain as well as the latest 64-bit editions of applications you plan to install.
Private Cloud Hosting Consult
Technology Professional Private Cloud Hosting
Progent’s private cloud hosting service allows small and midsize businesses to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progent’s private cloud to avoid major investments in the purchase, upkeep, and management of computer equipment and facilities while benefiting the highest levels of system availability and physical security.
Company-wide Standards for Best Practices System Consulting
Microsoft Solutions Framework Project Methodology Technical Services
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional background, at the front lines of network service, performing a wide variety of technical tasks for a large mix of customers. Each Progent consultant shares a refined collection of individual best practices which are combined into shared leading practices training that Progent instills in its support personnel. This ensures that you get not just world-class IT help, but also a support engineer with proven methods for applying computer knowledge to resolve real-world network problems rapidly.
Specialists Exchange 2013 DAG
Exchange 2013 Security Professional
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements affect key facets of IT like ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management services for Exchange Server 2013.
Linux Network Monitoring, Nagios and MRTG Consultants
Nagios for Linux Consultant
Nagios and MRTG are powerful, license-free monitoring utilities that run under the Linux OS and can be used to monitor UNIX/Linux networks, Microsoft Windows systems, or multi-platform systems where the Linux OS and Windows coexist. Nagios lets system managers to monitor system services including POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's network integration experts can assist you to use both these tools to tune and troubleshoot your computer network.
Azure and SharePoint integration Professional
Professional Azure and SCDPM integration
Progent's consultants can help you with every stage of Azure cloud migration including needs analysis, prerequisites assessment, system design, pilot testing, deployment, centralized management, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and debug firewall appliances and VPN connections so that your users can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure resources.
Aironet 3700 Access Point Technology Consulting
Aironet Wi-Fi AP Management Support Outsourcing
Progent's Cisco CCIE wireless network infrastructure consultants offer remote or on-premises configuration and troubleshooting services to help you to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your specific workplace layout, construction, and expected network traffic.
Fault Tolerant Internet Connections Network Engineer
Non-stop Internet Access Onsite Technical Support
Progent's Cisco-authorized network engineers can show you how to build an affordable, 24x7 Internet connection architecture that can achieve 24x7 Internet access via a wide array of high availability Internet access technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE consultants to show you how to apply the latest techniques for 24x7 Internet connectivity to implement an affordable, fully redundant Internet interface with automatic failover and other features to deliver non-stop Internet access.
Top Technology Consulting Wave 2 wireless controller
Flex Series Wireless Controller Remote Technical Support
Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
Microsoft Windows Server 2003 Cluster IT Consulting
Online Help Non-stop Clustered Servers
Progent provides Windows Cluster Server assistance to help your organization deploy high availability clustered servers that can deliver 100% uptime. Windows cluster servers for zero-downtime systems include Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By assisting you t create fault-tolerant clustered server environments based on Windows Server Cluster 2003, Progent’s Certified Windows consultants make sure that your zero-downtime clustered servers are set up to optimize the strategic advantage of your IT system.
Dynamics GP/Great Plains Features Support and Integration
Microsoft Dynamics GP Remote Support
Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and ERP tool built, like all Microsoft financial tools, on the scalable and popular platform of Windows technology. Dynamics GP provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented design you can license only the capability you currently need, with the option to add users and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains support engineers can help you deploy, customize and administer the latest release of Dynamics GP or migrate efficiently from an older version.
Online HelpDesk Call Center Troubleshooting
Remote Help Desk Network Consulting
The Contact Center support delivery structure used by Progent offers small and midsize organizations an efficient alternative to dependence on freelance consultants by offering broad expertise shared by multiple support groups, optional 24x7 access to emergency assistance, escalation capability to world-class engineers for solving the most complex issues, service consistency and reliability, quick follow-up overseen by veteran IT service administrators, a choice of easy-to-use techniques for initiating service tasks, plus a high level of process transparency enabled by trouble ticket updates and accessible via a web-based portal.
Windows Server 2012R2 Server Manager Specialists
Technology Consulting Windows Server 2012R2 Private Cloud
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support staff, develop an enterprise-wide security strategy, automate IT administration, assist with application development, and generate and validate a DR/BC plan.
Consultant Services Security
Wireless Security Engineer
Progent provides consulting for security testing utilities such as LANguard from GFI for running a set of programmed network testing scans to identify possible security gaps. Progent has extensive knowledge of security auditing tools and can show you how to make sense of audit reports and respond effectively. Progent can help you design security into your company operations, install auditing tools, plan and deploy a protected network environment, and recommend policies to optimize the safety of your network. Progent's security professionals are ready to show you how to set up a firewall, design safe remote connectivity to email and data, and integrate VPN. Progent's accredited security experts can validate the protection of web software and can run extensive information security tests of enterprise-wide security to determine your company's compliance with important international security standards such as HIPAA, NIST, and ISO.
Technical Support Services Small Business Server 2011
Largest Small Business Server 2003 On-site Technical Support
Microsoft Small Business Server is a low-cost suite of server products that offers the basis for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network support expert with hands-on background planning and integrating seamless, comprehensive business network solutions. Progent's SBS Server consultants have an average of over 10 years of experience integrating business networks powered by Microsoft platforms. This experience assures you success in deploying, managing, and troubleshooting IT environments that include the Microsoft Small Business Server suite of servers and applications.
Windows 2000 Server Support Outsourcing
Consulting Services Windows 2000 Server
Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2K Servers and can streamline system management, provide technical support and troubleshooting, and strengthen security. Progent can also help you design, justify, and implement a plan to upgrade from Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up test programs to reduce the technical risk involved with moving to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Support Outsourcing Nexus 3000 Switch
Top Cisco Certified Experts Nexus MPLS Remote Troubleshooting
Cisco Nexus switches are designed to deliver the throughput, expandability, resilience, cloud readiness, density, data protection and ease of management required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite support services to assist you to design an optimal switch architecture, set up pilot systems to validate your network design, deploy Nexus switches, define and implement effective policies, perform security vulnerability tests, set up proactive monitoring and alert systems, consolidate resources through virtualization, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and set up the advanced zero-downtime capabilities available for Nexus products. Progent's consultants can also help your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Microsoft Configuration Manager Technical Consultant
Microsoft Configuration Manager Online Support Services
System Center Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, provides health monitoring, allows safe self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help you with any facet of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Extended Call Desk Computer Engineer
Technology Consulting Supplemental Help Desk
Progent’s Help Desk Co-management service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Cloud Backup Security and Compliance Network Consulting
ProSight Managed Cloud Backup Services On-site Technical Support
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can help you to restore your critical data.
Immediate Adaptive Security Device Manager Consulting Services
Firepower Management Center Computer Consulting
Progent's Cisco-certified CCIE network engineers can assist you to manage your existing PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Windows 7 64-bit Upgrade Outsourcing Services
Onsite Technical Support Windows 7 Help Desk
Progent's Microsoft certified consultants can provide remote and on-premises consulting services to help you to administer, maintain, and repair PCs based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, online connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring.
Citrix Virtual Application Delivery Consultancy
24-7 XenApp Virtual Windows Applications IT Consultant
Progent's Citrix consultants can help your business to design, install, administer, and support a virtualized application delivery system built on XenApp. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to manage and support a remote datacenter that features high uptime, enhanced security, and fast disaster recovery.
Setup and Support Windows Server Hyper-V 2016 Management
24x7x365 Computer Consultants Windows Hyper-V 2016 Shielded VMs
Hyper-V 2016 utilizes core technologies first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, design an efficient network topology for a cloud-based or hybrid deployment, create and execute a smooth migration plan, train your IT management and support personnel, and provide ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you maximum business value.
24/7/365 Networking Company Microsoft Windows 7 Upgrade
Windows 7 Training IT Consultant
Progent's Microsoft certified consultants can assist you to evaluate
Meraki MR72 Access Point IT Consultants
Meraki MR52 Access Point IT Consulting
Progent's Meraki wireless AP consultants offer remote and on-premises support to assist businesses of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that provides identical access, performance, security compliance, ease of management and availability for wired and wireless users irrespective of their location or computing device.
Remote Monitoring and Reporting Support and Setup
Microsoft System Center Operations Manager Remote Support Services
Remote continuous monitoring, proactive alarms, and periodic reports are vital to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have advanced so far that companies of any size can get a degree of network stability that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost service packages created to assist your company to detect and resolve a an array of IT network problems before they can hurt your business.
Aironet 3600 Access Point Information Technology Consulting
Aironet 2700 Access Point Support Outsourcing
Progent's Cisco CCIE Wi-Fi network experts offer remote or onsite integration and troubleshooting services to assist your organization to plan, configure, update, tune, administer and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your unique workplace design, construction, and expected workloads.
After Hours Security Auditor Juniper SRX Firewall
Protection Juniper SRX Series Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft and Apple Mac Desktop Server Support
Small Office IT Support PC Desktop
Progent can deliver a wide array of cost-effective services to assist your business to deploy, configure, troubleshoot, and manage workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote help for individual machines or notebooks or work with your business to plan and implement a large-scale migration to new or revised operating system platforms and applications. Progent can also provide consultants and technical workers to assist your company to plan for and implement an office relocation or consolidation organized to cause minimal disruption of your productivity.
After Hours Linux RedHat Online Server Migration Specialists
Linux RedHat Phone-based Consultancy
Progent offers nationwide remote help and troubleshooting services for companies who run networks based on versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers maximum return for your information technology budget by preserving client efficiency and shortening the time billed for network analysis and repair. Sophisticated remote access technology and experienced service specialists and consultants combine to enable Progent to handle most network problems without wasting time and expense by traveling to your site. In the vast majority of cases your IT problems can be dealt with by telephone or through a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISM certified security professionals to assist with the most challenging system problems.
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