Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most popular products for achieving mobile connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide Pasadena, California companies the expertise of BlackBerry-premier consultants who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a modern mobile solution.
As the sophistication of small business networks has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for organizations regardless of size, successful integration and support of RIM BlackBerry technology has grown more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses often resort to external support firms who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online support model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their IT system.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and control BlackBerry smartphones across your company, recommend security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and safely.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
Progent locations in Los Angeles Metro Area
||468 N Camden Dr, #200
Beverly Hills, CA 90210
||Beverly Hills Network Support Services
||9410 Owensmouth Ave
Chatsworth, CA 91311
||Chatsworth Network Support Services
||3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
||Long Beach Network Support Services
||355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
||Los Angeles Network Support Services
||1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
||Manhattan Beach Network Support Services
||1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
||Pasadena Network Support Services
||2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
||Santa Monica Network Support Services
||15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
||Sherman Oaks Network Support Services
||27240 Turnberry Lane, Suite 200
Valencia, CA 91355
||Valencia Network Support Services
Consulting Support Services for BlackBerry BES Server
RIM's high-end solution for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Exchange, Domino, or Novell GroupWise clients to send and receive emails that are encrypted in transit to provide optimum data protection. BES Server also simplifies a broad variety of crucial management tasks that span from smartphone deployment and updates to wireless security and high availability.
Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry BES Server to perform basic jobs such as:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Update BlackBerry smartphone firmware remotely
- Manage user and group configurations with BlackBerry's extensive library of IT policies
Progent's BlackBerry-certified engineers can also assist your company to use BES Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:
- Set up and manage BES Server's high-availability infrastructure based on VMware
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Monitor and report on the overall health of your solution
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified service professionals can in addition assist you to troubleshoot a broad range of issues concerning synchronization, device recognition, email reconciliation, web access, mobile connections, IM, workstation application configuration, and Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small office networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses at a minimum and, by resolving issues promptly, maximizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and equipment match your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network design, and application set up.
To optimize system security, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.
Call or Email Progent for Support from a BlackBerry-Certified Consultant
In order to get in touch with Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.