Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular products for achieving mobile connectivity to messaging, calendars, web-based programs, and other critical business information. Progent offers Pasadena, California companies the expertise of BlackBerry-premier professionals who can assist organizations to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone solution.

As the complexity of small company networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small organizations frequently turn to external consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's proven remote support capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services


BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve consistent information for applications like schedules, address books, to-do lists, instant messaging, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, users with BlackBerry handsets have effortless access to Exchange messages as well as to IM-enabled software through Microsoft Communications Server and Lync Server 2010 support.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can show you how to design, implement, and support BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Progent's Remote BlackBerry-certified Support is Quick and Affordable
For companies in Pasadena, California who want fast and affordable help from a certified BlackBerry support expert, Progent delivers effective online help from a veteran support staff who have provided IT solutions to organizations in each state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and enables specialists to resolve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and offer professional help in areas including resolving synchronization issues, configuring BlackBerry BES Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to carry out basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can also assist you to resolve a wide range of problems concerning synchronization, device detection, email reconciliation, web access, wireless connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote support for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs low and, by dealing with issues quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Exchange data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, solution design, deployment strategy and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a wireless solution that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products match your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, server hardware and mass storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry expert can help your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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  • Les Kent has a 35-year history of effective network integration, business administration, sales, and operations. He has shown a talent for creating elegant information technology solutions in his roles as as a network designer, software developer, project manager, deployment expert, and problem solver for small companies, start-ups, and global enterprises.

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    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and offers a easily managed web gateway that acts as a single-server solution for an array of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, permits custom reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and enhance availability. Progent's Microsoft-certified consultants can help your company to design and execute test and production implementations; integrate Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist your organization to migrate economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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