Consulting Support for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular products for achieving location-independent access to messaging, scheduling, web applications, and other vital business data. Progent can provide Pasadena, California companies support from BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or transition efficiently to a current mobile solution.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies regardless of size, successful deployment and support of RIM BlackBerry solutions has become more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often turn to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry solutions economically and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an affordable solution for incorporating BlackBerry products productively into their information system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and control BlackBerry devices across your business, define security policies that are right for your business, customize wireless software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
(661) 483-2111 Valencia Network Support Services


Technical Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry smartphones, offering a single platform for controlling critical jobs like device installation, updates, and retirement and also offering a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers seamless communication between Microsoft Exchange Server, Groupwise, or Lotus email platforms and BlackBerry smartphones and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Integration Support

BlackBerry Enterprise Server provides a variety of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of security to match the special requirements of your environment. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them wirelessly. Examples of these over-the-air selectable security features include:

  • Lock down a device
  • Wipe data from a misplaced or stolen smartphone
  • Lock out Bluetooth
  • Enable built-in protection against malware

BES Server also offers flexibility in determining how to prevent mobile users from loading or executing unsecure or unauthorized software. Progent can assist you to choose protective techniques like:

  • List precisely which programs are allowed on the device
  • Prevent external software from allocating non-volatile storage on the smartphone
  • Select which functions third-party applications can use on the device
  • Limit the kinds of connections third-party software running on the smartphone can initialize
  • Block all third-party software from being installed or run on the device

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform common support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can also help you to troubleshoot a wide array of issues concerning synchronization, handset detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small office networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support costs at a minimum and, by resolving issues promptly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry engineers can also help you to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help you to select and implement sensible security configurations.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    Progentís experienced Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable gigabit appliances, Cisco PIX and ASA Firewalls offer advanced protection, performance, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.

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    Progent offers national remote technical support and consulting services for businesses that run Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft Windows products. Remote technical support provides optimum leverage for your information technology budget by preserving user productivity and shortening the hours billed for network analysis and repair. Advanced remote support technology and experienced service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA certified security professionals to assist with the most difficult system issues.

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    DoubleTake/Carbonite Software publishes a family of products designed to deliver small businesses a range of cost-effective alternatives for backing up and recovering business-critical applications including Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to create an advanced level of availability and disaster recovery readiness at a budget-friendly price.

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    Progentís IT outsourcing services offer economical network support for medium-size organizations. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can reduce expenses and minimize risks, allowing network service budgets to grow in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust system architecture for your vital Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

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    Progent's Cisco Meraki wireless AP consultants provide remote and onsite support services to assist businesses of any size to design, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, routers and firewalls to create a cohesive ecosystem that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or computing device.

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    Progent's Test and Training Lab located at the QTS Colocation Center can be used for testing mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and building training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to assemble proper test environments, the lab reduces capital costs and technical risk and helps keep critical network initiatives on schedule.

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