Mobile Support
Pasadena, California Consulting for BlackBerry Smartphones
Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular products for achieving location-independent access to messaging, scheduling, web applications, and other vital business data. Progent can provide Pasadena, California companies support from BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or transition efficiently to a current mobile solution.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies regardless of size, successful deployment and support of RIM BlackBerry solutions has become more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often turn to external consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry solutions economically and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an affordable solution for incorporating BlackBerry products productively into their information system.
Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and control BlackBerry devices across your business, define security policies that are right for your business, customize wireless software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
| City | Address | Phone | Link |
| Beverly Hills | 468 N Camden Dr, #200 Beverly Hills, CA 90210 |
(424) 354-0123 | Beverly Hills Network Support Services |
| Chatsworth | 9410 Owensmouth Ave Chatsworth, CA 91311 |
(818) 707-5399 | Chatsworth Network Support Services |
| Long Beach | 3780 Kilroy Airport Way, Suite 200 Long Beach, CA 90806 |
(562) 314-4498 | Long Beach Network Support Services |
| Los Angeles | 355 S Grand Ave, Suite 2450 Los Angeles, CA 90071 |
(213) 784-4494 | Los Angeles Network Support Services |
| Manhattan Beach | 1500 Rosecrans Ave, Suite 500 Manhattan Beach, CA 90266 |
(310) 421-4766 | Manhattan Beach Network Support Services |
| Pasadena | 1055 E Colorado Blvd, 5th Floor Pasadena, CA 91106 |
(626) 243-2233 | Pasadena Network Support Services |
| Santa Monica | 2425 Olympic Blvd, Suite 4000W Santa Monica, CA 90404 |
(424) 299-8822 | Santa Monica Network Support Services |
| Sherman Oaks | 15260 Ventura Blvd, Suite 1200 Sherman Oaks, CA 91403 |
(818) 666-3781 | Sherman Oaks Network Support Services |
| Valencia | 27240 Turnberry Lane, Suite 200 Valencia, CA 91355 |
(661) 483-2111 | Valencia Network Support Services |
Technical Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry smartphones, offering a single platform for controlling critical jobs like device installation, updates, and retirement and also offering a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers seamless communication between Microsoft Exchange Server, Groupwise, or Lotus email platforms and BlackBerry smartphones and supports over-the-air synchronization.
BlackBerry Enterprise Server provides a variety of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of security to match the special requirements of your environment. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them wirelessly. Examples of these over-the-air selectable security features include:
- Lock down a device
- Wipe data from a misplaced or stolen smartphone
- Lock out Bluetooth
- Enable built-in protection against malware
BES Server also offers flexibility in determining how to prevent mobile users from loading or executing unsecure or unauthorized software. Progent can assist you to choose protective techniques like:
- List precisely which programs are allowed on the device
- Prevent external software from allocating non-volatile storage on the smartphone
- Select which functions third-party applications can use on the device
- Limit the kinds of connections third-party software running on the smartphone can initialize
- Block all third-party software from being installed or run on the device
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can also help you to troubleshoot a wide array of issues concerning synchronization, handset detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small office networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support costs at a minimum and, by resolving issues promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help you to select and implement sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.
Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting help for BlackBerry mobile wireless integration, call
An index of content::
Microsoft SQL Server Computer Engineer
SQL Server 2016 Consultants
Progent’s Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy creation of enterprise-class business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Microsoft Office 2003 Server Setup
Microsoft Windows Technology Providers
Progent’s IT outsourcing services offer budget-friendly network consulting for small organizations. Whether it includes designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or building an on-line business application, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing IT support budgets to grow in a more moderate and manageable manner than is feasible by building up a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and highly available network foundation for your vital applications based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Top Ranked Microsoft Experts Technology Professional Lync Server 2013 Front End Server
Lync Server 2013 Front End Pool Pairing Consulting Services
Progent's consultants can help your company to assess the value of Microsoft Lync Server for your business and can help you to plan and carry out a rollout of Microsoft Lync Server that consolidates the management of IM and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can also assist you to carry out an efficient upgrade to Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can run Lync Server 2010 to enhance the collaborative capabilities of Microsoft Office programs, and offer online seminars and ongoing technical support for Lync Server 2010 and other Microsoft products.
24-7 Microsoft Office System IT Manager
Award Winning Microsoft Office XP Network Architect
Progent’s IT outsourcing support offerings for small businesses feature planning Server 2003, .NET, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, resolving stubborn integration issues, and creating a company-wide security plan. Progent can help you enhance network availability and performance with non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also offers project management help for major migrations and can assist with needs assessment, resource inventory, bill of materials production, sourcing qualification, procurement coordination, and full documentation. Progent’s computer outsourcing help also features training for office productivity products such as Microsoft Office.
Lync Server 2013 Technical Consultant
Lync Server 2013 and iPad Consultants
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network calling. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications consultants offer remote and on-premises support services to assist you to manage and repair your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.
Security Penetration Testing IT Services
24x7x365 Stealth Penetration Testing Consulting Services
Stealth intrusion checking is a key part of any overall network security strategy. Progent’s security professionals can run extensive penetration checks without the knowledge of your organization's internal network support staff. Stealth penetration testing uncovers whether existing security defense tools such as intrusion incident warnings and event history analysis are correctly set up and consistently monitored.
24 Hour Ubiquiti UniFi Wave 2 WiFi AP Consulting Services
Ubiquiti UniFi access point Professional
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi appliances running on multiple venues with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of veteran wireless consultants who can help you to assess the benefits of UniFi products for your environment and assist you to plan, install, administer, and troubleshoot your UniFi ecosystem.
System Center 2016 Orchestrator IT Consulting
System Center 2016 Business Continuity Support and Help
Small to middle size companies can now enjoy all the benefits of System Center Operations Manager and in addition have fast access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced network support programs, small businesses can select a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks enterprise-class availability, protection, and performance.
24/7/365 Service Desk Sharing Support and Integration
Co-managed Heldesk Technology Consulting Services
Progent's Microsoft certified Consultants offer several service programs to help medium-size and large organizations develop a cost-effective and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and enhancement, executive reporting, training of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help companies analyze the various high-quality Help Desk application programs on the market and decide which packages may be too expensive, lack key functions, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for businesses who want to reinforce their in-house Help Desk team for special tasks or to fill in for absent or incapacitated workers.
Dynamics GP Power BI Professionals
Dynamics GP Power BI Consulting
Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that unifies data and processes throughout your business, interfaces easily with other solutions, and brings together employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full potential of Dynamics GP 2010.
Wave 2 Wi-Fi controller IT Consulting
Remote Troubleshooting 8540 wireless controller
Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller products. Progent can provide expertise for hardware-based and software-based wireless controllers and can help you to decide which version makes sense for your Wi-Fi environment. For 802.11ac Wave 2 wireless controllers, Progent can provide Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller support.
ProSight Ransomware Protection Consulting Services
Consulting Services Malware Forensics
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis technology to guard endpoints and servers and VMs against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to address the complete threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows VSS and automatic system-wide immunization against new threats.
SharePoint 2019 Information Rights Management Online Support Services
Best SharePoint Online Support Outsourcing
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable online and onsite consulting expertise, application development, and troubleshooting services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a cohesive information management system.
Cisco Meraki wireless Setup and Support
Ubiquiti UniFi Controller Online Troubleshooting
Progent’s Wireless Consulting Services offer a convenient, economical option for companies of any size to integrate, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Consulting Google Cloud VM
Consulting Google Cloud Disaster Recovery
Progent offers affordable remote and onsite consulting to help companies of any size to move any part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Comprehensive Event Management Technical Support
Monitoring and Reporting Configuration
Medium-size companies can enjoy all the benefits of System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced network support packages, medium-size organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with line-of-business environments who need high availability networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer mid-size company information systems world-class availability, protection and productivity.
Setup and Support Citrix and Microsoft Hyper-V
Citrix StorageLink Site Recovery Engineer
Progent's Citrix consultants can assist your organization to evaluate the strategic value of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V environment, and show you how to use Citrix Essentials to enhance the responsiveness, availability, flexibility, and fault tolerance of your virtualized network while lowering the cost of resources and operations and simplifying administrative tasks.
Computer Consultants CRM
Microsoft CRM Integration Services
Microsoft CRM helps small businesses build profitable client interactions. Integrated Sales and Customer Service modules allow employees to share data to help improve sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer support data.
Online Troubleshooting Firepower NGFW Firewalls
Cisco Firepower URL Filtering Remote Support
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified control of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control IT ecosystems that span local offices, data centers, and cloud resources.
Spam filter Technology Consultancy Firm
After Hours Microsoft Exchange Upgrade Onsite Support
Progent's Microsoft-certified professionals have over 10 years of background delivering unified communications solutions for customers that range from small offices to large corporations. Progent offers economical consulting for all versions of Exchange Server to enhance email and virus protection, configure high availability email environments, and facilitate remote and wireless email connectivity. Progent’s Exchange consulting services can help you in designing and implementing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to configure Outlook Web App (OWA) for all major web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
SCVMM 2012 Live Migration Consulting Services
Remote Support Services SCVMM 2012 NVGRE Gateway
Progent can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your business to upgrade from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to enhance and repair your current SCVMM 2012 ecosystem so you get the highest possible return on investment.
Dynamics GP Enterprise Reporting Consultants
Urgent Dynamics GP SmartList Designer Consultancy
Microsoft Dynamics GP accounting includes analytics and reporting features that allow you to monitor all business processes, revenues and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can help you create reports that allow you to understand your business more completely, converting raw data into useful business information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer specialized line-of-business software development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Oracle database Developer Firms
Oracle RDBMS Engineer
Progent offers affordable online access to an authorized Oracle database administration consultant or an Oracle software developer. Progent can provide advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to plan, create, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication tools and Oracle Database Resource Manage.
Extended Help Desk Technology Consulting
24x7 Shared Support Desk On-site Support
Progent’s Help Desk Co-management service allows your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation platform for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Cisco ASDM Firewall Management Remote Consulting
CCIE Expert Certified ASA and PIX Firewall Consultant
Progent’s experienced Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable gigabit appliances, Cisco PIX and ASA Firewalls offer advanced protection, performance, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
Professional Security Inventory
Internal Network Security Inventory Consultancy
Progent offers small organizations a pair of specially designed network security inventory packages that include, at a preset fee, remotely managed scans of your security profile which are evaluated by expert information security engineers who interpret the data collected by the remote scan, deliver unbiased summaries of your current security vulnerability, and offer suggestions for remediation. Progent has developed two complementary network security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small companies while providing enterprise-quality assessments of your IT network's vulnerability to attack.
Benefits for Home Based Network Consultants Remote Support Jobs
Part Time Job Compensation for Telecommuting Network Consultants
Progent's compensation model is based on revenue sharing, so just like working as a freelance contractor, your income is entirely driven by your work effort. Some Progent support staff focus on quality of life and elect to work at a more relaxed pace, utilizing our flexible schedule to pursue personal pursuits like hiking, car racing, skiing, surfing, travel, or sharing private time with family and acquaintances. Others take advantage of the chance to earn big dollars via lots of work and long days. Progent fully supports either side of the spectrum plus any point in the middle.
Service Desk Sharing Technology Consulting
Supplemental Support Desk Support
Progent offers several essential kinds of Helpdesk services : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your clients instant access to a dependable support group with years of experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's focus is on earning the support Call Center a respected image as a key contributor to business performance. Progent's goal is to resolve and not merely record problems.
Windows and Solaris Support Services
Solaris with Windows Consultancy
If your company is developing UNIX or Linux applications in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the continual distraction of maintaining your business network. Through the use of smart server monitoring and by delivering remote and in-person support as your business needs it, Progent offers an economical solution for maintaining an information network that provides excellent dependability, security, and efficiency. Progent's developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, remote and on-site support and repair, network monitoring services, and Help Desk Call Center support.
Programmer Amazon Marketplace Web Service programming
Largest Amazon MWS integration training Integration Firm
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.
UNIX Online Security Consulting Services
Consultancy Solaris Remote
Progent offers national remote technical support and consulting services for businesses that run Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft Windows products. Remote technical support provides optimum leverage for your information technology budget by preserving user productivity and shortening the hours billed for network analysis and repair. Advanced remote support technology and experienced service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA certified security professionals to assist with the most difficult system issues.
Immediate Consultancy Windows and UNIX
Windows, UNIX, Solaris On-site Support
If your office network mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to incorporate your IT resources into a unified environment that permits all your operating systems to coexist for simple administration, transparent dataflow, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support services include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and repair, in-person technical support, and Helpdesk outsourcing.
Troubleshooting Automatic Network Diagrams
24x7 Online Troubleshooting Network Services Monitoring
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, track, enhance and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need important updates, or resolving performance bottlenecks.
Applications Consultants Microsoft Dynamics NAV
Open Now Navision Application Support
In addition to providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training customized to meet your particular needs. Progent's experts also can show you how to build and support a protected, robust server and communications foundation to support your ERP, MRP and accounting applications.
ISA Server Remote Troubleshooting
Microsoft Expert ISA 2004 Standard Edition Server Specialist
Progent's certified Internet Security and Acceleration Server consulting experts have long backgrounds configuring ISA Server-based security installations for IT networks with many sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
CIO Consultants
Chief Information Officer Remote Technical Support
Progent can provide small businesses with an information management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate appropriate IT products to improve business processes so they align better with your corporate goals. Your business can create and install a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.
Double-Take Backup Support and Help
DoubleTake Carbonite Replication Manager Online Consulting
DoubleTake/Carbonite Software publishes a family of products designed to deliver small businesses a range of cost-effective alternatives for backing up and recovering business-critical applications including Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to create an advanced level of availability and disaster recovery readiness at a budget-friendly price.
IT Outsourcing and Co-sourcing White Papers
Immediate IT Co-sourcing Whitepaper
Progent’s IT outsourcing services offer economical network support for medium-size organizations. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can reduce expenses and minimize risks, allowing network service budgets to grow in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust system architecture for your vital Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Cisco and Microsoft Certified Expert Amazon MWS Programming Firm
Amazon Marketplace Web Service Development
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Meraki Wave 2 Wi-Fi Access Point Online Support Services
Online Support Services Meraki 802.11ac Access Point Upgrade
Progent's Cisco Meraki wireless AP consultants provide remote and onsite support services to assist businesses of any size to design, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, routers and firewalls to create a cohesive ecosystem that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or computing device.
24 Hour NLB Testing Consult
Capacity Planning Test Lab Consultant Services
Progent's Test and Training Lab located at the QTS Colocation Center can be used for testing mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and building training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to assemble proper test environments, the lab reduces capital costs and technical risk and helps keep critical network initiatives on schedule.
Juniper Junos os Security Audits
24-Hour Juniper Junos Network and Security Manager Security Consultants
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Amazon AWS migration Development
Amazon cloud integration Design Firms
Progent offers affordable online consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
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