Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most successful products for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Pasadena, California companies the expertise of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the complexity of small company networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the standard for organizations regardless of size, effective integration and maintenance of BlackBerry technology has grown more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses an affordable solution for integrating RIM BlackBerry products productively into their IT system.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your company, customize wireless applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
424-354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
818-707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
310-421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
818-666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
661-483-2111 Valencia Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, Domino, or Novell GroupWise users to send and receive messages that are encrypted in transit to provide maximum data protection. BES Server also streamlines a wide selection of crucial management tasks that span from smartphone setup and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Support

Progent's BlackBerry-premier consultants can help you use BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry smartphone firmware remotely
  • Control user and group configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry BES Server to perform key procedures not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BlackBerry's high-availability architecture using virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and analyze the overall health of your BlackBerry system

Professional RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are available by phone to provide expert assistance to businesses in the Pasadena region or anywhere in the state of California. Progent's seasoned remote consulting experts have helped businesses resolve network issues and reduce support costs in each state in the United States and established a large base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers online help for a broad array of issues associated with RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified service professionals can also help your company to troubleshoot a broad range of issues associated with synchronization, device detection, messaging consistency, web access, mobile connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a leader in providing countrywide remote consulting services for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support expenses at a minimum and, by resolving issues quickly, optimizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation problems, registering and removing BlackBerry device users, activating passwords, configuring wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES environment and help your company to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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    Progent can assist you to understand the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.

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