Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most popular products for achieving mobile connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide Pasadena, California companies the expertise of BlackBerry-premier consultants who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a modern mobile solution.

As the sophistication of small business networks has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for organizations regardless of size, successful integration and support of RIM BlackBerry technology has grown more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses often resort to external support firms who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online support model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their IT system.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and control BlackBerry smartphones across your company, recommend security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services


Consulting Support Services for BlackBerry BES Server
RIM's high-end solution for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Exchange, Domino, or Novell GroupWise clients to send and receive emails that are encrypted in transit to provide optimum data protection. BES Server also simplifies a broad variety of crucial management tasks that span from smartphone deployment and updates to wireless security and high availability.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry smartphone firmware remotely
  • Manage user and group configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified engineers can also assist your company to use BES Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:

  • Set up and manage BES Server's high-availability infrastructure based on VMware
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and report on the overall health of your solution

Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified service professionals can in addition assist you to troubleshoot a broad range of issues concerning synchronization, device recognition, email reconciliation, web access, mobile connections, IM, workstation application configuration, and Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small office networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses at a minimum and, by resolving issues promptly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and equipment match your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Certified Consultant
In order to get in touch with Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Progent is seeking to hire staff-level, solutions-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified system consultants with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or equivalent security credentials; and advanced network architecture consultants with experience in mobile access, wireless connectivity, high availability, disaster recovery, data preservation, and server virtualization. Progent also seeks professionals to join our team of help desk service specialists and off-site support professionals. In addition, Progent is looking for experienced managers who can operate productively in Progent's fast-paced, virtual office environment.

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    Progent's Cisco-certified CCIE network experts can assist you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software support.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent consultant so any looming issues can be addressed before they can impact productivity.

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  • Windows Server 2012 R2 Data Deduplication Setup and Support
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    Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security strategy, streamline IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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  • 24x7 Skype for Business video conferencing Services
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    Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN telephony. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer remote and onsite support services to assist you to maintain and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to design and carry out a smooth Skype for Business upgrade.

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  • Specialist Solaris
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    Progent's Solaris family consulting services provide small businesses and developers help with administering and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent offers your business access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience offers you an easy one-stop source to show you how to build and manage a protected and robust cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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  • Immediate Microsoft Exchange 2010 Network Support Companies
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    Progent's Microsoft-certified professionals have over a decade of experience delivering email solutions for companies that range from small businesses to large enterprises. Progent offers affordable support for all versions of Exchange Server to enhance email and virus protection, design fault tolerant email environments, and facilitate remote and mobile email access. Progentís Exchange consulting services can assist you in planning and executing a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2016. In addition provides support for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus defense, spam blocking and data data leak prevention, Progent offers Email Guard managed services.

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