Affordable Computer Tech Support from Microsoft premier Professionals for Companies in Pasadena, CA
By offering world-class support whenever you need it, providing in-depth expertise for critical applications, offering innovative services such as virtual data center hosting, invoicing only for services delivered, and charging no sign-up or retainer fees for standard services, Progent enables you to increase the competitive value of your It system and minimize support costs. Progent recognizes that information system protection, dependability, and performance are as important to small businesses as to large enterprises but that small organizations lack the leverage to invest heavily in computer networks and internal service groups. Progent's fundamental competitive advantage is that no network consulting firm can equal Progent's capability to deliver the network support expertise your business requires when you need it and at a cost you can afford.
Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
||468 N Camden Dr
Beverly Hills, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
|Sales Phone: 949-447-5557
Link: Irvine Network Support Services
||3780 Kilroy Airport Way
Long Beach, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
||355 S Grand Ave
Los Angeles, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
||1500 Rosecrans Ave
Manhattan Beach, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||27201 Puerta Real
Mission Viejo, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
||2425 Olympic Blvd
Santa Monica, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
||15260 Ventura Blvd
Sherman Oaks, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For medium-size and enterprise businesses, Progent offers co-sourcing and project management support to supplement the technical skills of your in-house IT support personnel. This can cut costs and help meet schedules for big IT initiatives such as application development, disaster recover/business continuity planning and testing, security audits, merging datacenters, or software migrations and upgrades.
Progent can also provide access to certified consultants to help your business to plan and implement a sensible cloud strategy.
Main Products and Technologies Serviced by Progent for Businesses in Pasadena, California
Progent's team of certified experts offers assistance for all aspects of network systems found in businesses of any size. Technologies served by Progent in and around Pasadena include:
Support Delivery Alternatives for Pasadena, California Companies
Progent offers a variety of options for providing small and midsize businesses with affordable computer services for troubleshooting, consulting, hosting, and network administration. Progent's model for providing IT support is based on the Help Desk Call Center operational structure familiar to big IT groups. Progent's Help Desk Call Center Support Mechanism promotes rapid support, comprehensive service documentation, consistent follow-up, and tight expense monitoring across an array of IT service delivery alternatives that include remote repairs, on-premises support, high-end consulting, as well as server and application hosting.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
- Online Service
Progentís Technical Response Center provides urgent and scheduled online assistance for Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's seasoned service professionals can assist customers to troubleshoot and repair hardware and software problems without the expense or time loss of on-premises service calls. The background of Progent's network engineers allows them to resolve the majority of IT problems quickly. For the most challenging issues, Progent's depth of knowledge makes it possible to escalate trouble tickets to advanced subject matter experts. Progent provides a streamlined, web-based registration process for new customers to accommodate urgent network problems and Progent bills per minute with no startup charges or time minimums, so you pay only for the help you receive. Experts available online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISA-certified security professionals. Learn more information about Progent's remote network troubleshooting services.
- On-site Service
Progent provides on-site computer assistance for registered customers in larger cities in the United States. Progent's on-site service personnel can work in conjunction with Progent's online support experts to deliver small and midsize companies the best of both worlds: hands-on service professionals when you require them plus the on-line help of Progent's seasoned team of network engineers, security professionals, and business application programmers. The wait time for in-person service visits is usually under one business day. Progent requires no start-up or retainer fee for becoming a Progent client for onsite support. Find out more concerning why to sign up for Progent's onsite network service.
- Help Desk Call Center
Progent's Standard Help Desk Services offer smaller businesses an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount from Progent's regular desktop service rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve the most issues. To learn more, visit Help Desk Services for Small Businesses.
- Consulting Expertise
Progent offers small and midsize businesses budget-friendly access to world-class IT professionals who can deliver help with critical technologies such as
- Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network design, company-wide network protection consulting, high availability it system engineering, server virtualization solutions, plus integration, customization and support for small business software such as financials, ERP, management reporting, CRM, and office productivity packages. Progent can provide assistance with one-shot projects including site moves and major system upgrades, longer term initiatives such as management reporting application programming and support, database software development and DBA services, and web development, continuing services such as System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network administration, or emergency response such as disaster recovery and malware cleanup.
- Application Server Hosting
Progent can host vital applications such as Exchange and Microsoft SQL Server to provide small and midsize companies with greater levels of dependability, security, and performance than is feasible using the class of in-house data center that is realistically affordable for most small organizations. Because Progent uses the same facilities that host the gear of some of the planet's biggest information technology organizations, Progent can eliminate the investment in creating and managing the infrastructure needed for enterprise-class environmental control, electrical failover, and uninterruptible Internet access. For managed application servers, Progent can also see to it that patches and revisions remain updated, protection and performance is continually monitored, and systems are consistently backed up and ready for full and rapid restoration. Find out more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides comprehensive hosting for the entirety of a small company's servers in an environment that not only delivers the highest level of fault-tolerance and scalability but that is in addition convenient for customers to transfer to another support firm or to bring internally whenever your circumstance calls for it. Progent's Private Cloud hosting is built around proven virtualization techniques that allow companies with mixed environments to benefit significantly on the costs of capital equipment, infrastructure support, and IT management while getting world-class dependability and an unprecedented level of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed service, can handle the multi- OS and loosely standardized environments common with small businesses, and retains control of the software in the client's possession so that moving to a new virtualized host is quick, safe, and inexpensive. This avoids ending up a captive to a specific hosting provider while still offering all the economies related to ASP and SaaS hosting services.
- Hybrid Cloud Planning and Integration Support
Progent offers advanced online consulting support to help organizations of any size connect their information networks with leading public clouds including Azure and Amazon Web Services. Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that combine local IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent's affordable ProSight suite of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the entire threat lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate action. Progent can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can help you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, enhance and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating complex network management activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating appliances that require important software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of top information security vendors to deliver web-based management and world-class security for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so all potential issues can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both versions also come with a year of cutting-edge remote network monitoring and management. Advantages can include simpler management, better compliance with government and industry security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability. See more information about ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance expert. The interview is intended to assess your organization's ability to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information about your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build an efficient security and backup/recovery system that meets your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Is the Right Alternative for Pasadena, California Businesses
Progent's staff size, scope of technical skill, and familiarity with enterprise network support enable small companies to sidestep the problems associated with over dependence on thinly staffed support firms or independent consultants.
Working with Progent allows your business to:
- Avoid Over Reliance on Freelance Consultants
For network services, smaller businesses often rely excessively on freelance consultants. Although freelance service engineers carry lower expenses than more substantial IT service organizations and can afford to charge nominally smaller fees, freelancers are frequently too overworked to react quickly to urgent problems. If a freelance engineer is busy with another customer, ill, on vacation, or in training, the lack of replacement staff may require your business to go without assistance in case of an emergency. As your small business expands, network downtime or difficulties with line-of-business programs become more costly. The money you believed you were saving on a freelancer can be eaten up fast due to lost output. Also, when freelance consultants encounter new problems, the unavailability of a big engineering team to count on for assistance requires them to train in place while your company ends up footing the bill for their ongoing education.
- Gain Access to Experts in Sophisticated Information Technology Solutions
The majority of smaller service firms or independent consultants specializing in small company IT support may excel at delivering connect-the-dots fixes but lack the experience to deal efficiently with complex IT configurations with mixed platforms, many sites, Voice over IP implementations, mobile workers, integrated financial and analytical software, eCommerce, and specialized business applications. Progent's experience with worldwide enterprises and Progent's large staff of specialists can be valuable to your business because big-company networks are by nature complex, integration issues require thorough understanding of in numerous technical disciplines, and achieving a high degree of stability, availability, and security calls for industry-tested leading practices.
- Build a Firm Foundation for Seamless Growth
Small businesses often start with an IT system cobbled together on a tight budget. Without a carefully designed architecture, a series of ad hoc fixes commonly get piled onto of a tenuous foundation. As a company evolves, reliability and expandability problems can hinder the success of the business. Such networks require proper evaluation, intelligent business analysis, and broad-based experience to migrate to an IT infrastructure that can provide the reliable basis to meet critical business requirements and ease future growth.
- Partner with Solution Finders, Not Product Resellers
Smaller companies require direction and insight to navigate through an increasingly complicated array of IT alternatives available for enabling business growth and improving efficiency. Businesses do not need an IT engineer or support firm that tries to sell them products. Progent avoids conflicted motives by not reselling any products. Progent sells consulting and services exclusively. This permits Progent to match technical support with the real needs of clients. Combining IT consulting and product selling can result in a situation where the recommended solution is built around a preselected vendor rather than being driven by the actual requirements of a small business.
How to Contact Progent
In case your Pasadena, California business wants to get in touch with Progent about network outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.
Fast Online Technical Assistance
For immediate remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).