Low-cost Computer Support from Microsoft and Cisco premier Consultants for Companies in Pasadena, CA
By delivering professional know-how whenever you need it, making available specialized expertise for critical business applications, providing innovative services such as virtual server hosting, invoicing only for services delivered, and requiring no sign-up fees or retainers for standard services, Progent allows your company to increase the business value of your It network and minimize support costs. Progent recognizes that information system security, reliability, and efficiency are just as important to small companies as to large corporations but that small organizations don't have the economy of scale to invest heavily in information technology and internal service groups. Progent's basic value proposition is that no network consulting organization can equal Progent's capability to provide the network support your business needs whenever you require it and at a cost you can afford.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
Progent locations in Los Angeles Metro Area
||468 N Camden Dr, #200
Bervely Hills, CA 90210
||Beverly Hills Network Support Services
||21550 Oxnard Street, 3rd Floor
Woodland Hills, CA 91367
||Chatsworth Network Support Services
||3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
||Long Beach Network Support Services
||355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
||Los Angeles Network Support Services
||1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
||Manhattan Beach Network Support Services
||1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
||Pasadena Network Support Services
||2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
||Santa Monica Network Support Services
||15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
||Sherman Oaks Network Support Services
||27240 Turnberry Lane, Suite 200
Valencia, CA 91355
||Valencia Network Support Services
For mid-size and large businesses, Progent offers co-sourcing and project management support to supplement the technical skills of your internal network service team. Co-sourcing can cut costs and help meet schedules for big projects such as application design and development, business continuity planning and testing, security audits, office consolidations, or technology migrations.
Progent can also offer access to certified experts to help your company to design and execute a sensible cloud strategy.
Main Technologies Serviced by Progent for Business Networks in Pasadena, California
Progent provides the support of accredited experts for all aspects of network technology deployed in small organizations. Products and technologies serviced by Progent's consultants include:
Support Delivery Alternatives for Pasadena, California Businesses
Progent offers a selection of options for providing small and midsize businesses and local governments with affordable computer services for technical support, consulting, hosting, and network management. Progent's model for delivering computer support is built on the Help Desk structure familiar to big IT support groups. Progent's Contact Center Service Mechanism ensures rapid response, thorough service documentation, dependable follow-through, and strict cost control for an array of IT support delivery options that include remote troubleshooting, in-person help, high-end consulting, as well as server and application hosting.
Progent's Low-Cost Managed Services for Remote Network Management
- Remote Service
Progentís Technical Response Center offers urgent and scheduled remote support for Windows, Linux, Apple, and Cisco-based systems in the U.S. and worldwide. Progent's seasoned service experts can help customers to troubleshoot and repair network issues without the expense or time loss of in-person support visits. The background of Progent's IT consultants allows them to handle the majority of IT problems quickly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate support calls to world-class specialists. Progent provides a convenient, web-accessible signup procedure for new clients to address urgent situations and Progent charges per minute with no sign-up fees or time minimums, so you are invoiced only for the assistance you receive. Experts available online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Learn additional information about Progent's online network troubleshooting expertise.
- On-site Service
Progent provides onsite computer assistance for signed-up customers in major metropolitan areas in the United States. Progent's on-site service technicians can work in conjunction with Progent's online support engineers to give small companies the best of both worlds: in-person service technicians when you require them as well as the remote expertise of Progent's worldwide team of IT engineers, security professionals, and business application programmers. The wait time for in-person support visits is typically under one business day. There is no sign-up or retainer charge for registering as a Progent client for on-premises service. Find out more details about why to register for Progent's onsite network support.
- Phone Support
Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most issues. To learn more, visit Online Help Desk Services for Small Businesses.
- Consulting Expertise
Progent offers small and midsize businesses affordable access to enterprise-class consultants who can provide help with vital technologies including
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network architecture, network security consulting, high availability it system consulting, virtualization solutions, plus integration, customization and training for small business programs including financials, ERP, reporting, sales automation, and office productivity suites. Progent can provide assistance with one-time projects such as office relocations and massive software upgrades, longer term projects such as management analytics application programming and support, database application development and administration support, and web design, continuing support including Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for network monitoring and network management, or emergency services such as data restoration and virus removal.
- Application Server Hosting
Progent can host critical business applications like Exchange and Microsoft SQL in order to provide small companies with higher degrees of availability, security, and performance than is possible using the class of internal data center that is achievable for most small businesses. Since Progent uses the same facilities that support the equipment of some of the world's largest information technology companies, Progent can eliminate the cost of building and managing the systems needed for enterprise-class cooling, power failover, and uninterruptible Internet connectivity. For managed applications, Progent can also see to it that upgrades and service packs stay current, security and efficiency is constantly monitored, and systems and data files are consistently backed up and available for complete and prompt restoration. Learn more concerning Progent's hosting services for Exchange and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting offers complete hosting services for all of a small company's production servers in an environment that not only provides the highest degree of availability and scalability but that is also convenient for clients to transfer to a different service provider or to move internally whenever your business situation warrants it. Progent's Private Cloud hosting service is founded on tested virtualization technologies that allow businesses with mixed networks to save dramatically on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class dependability and an unprecedented degree of vendor options. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally administered package, can handle the mixed- OS and non- standardized networks typical of small companies, and keeps ownership of the licenses in the client's possession so that migrating to a different virtualized system is quick, safe, and affordable. This eliminates becoming a captive to a specific hosting service while still providing all the economies associated with ASP and SaaS hosting services.
- Hybrid Cloud Planning and Integration Consulting
Progent offers advanced online support services to help organizations of all sizes integrate their IT infrastructure with popular public clouds such as Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that utilize physical IT assets as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 integration with on-premises Exchange deployments, Azure design and deployment services, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud integration expertise. Progent has over two decades of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progent's affordable ProSight series of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including blocking, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.
- ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of vital data, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their networking appliances such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding devices that require important software patches, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading data security companies to provide web-based control and comprehensive protection for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT staff and your Progent consultant so all looming problems can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hosting solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with government and industry security regulations, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The interview is designed to help assess your organization's preparedness to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information concerning your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup system that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Choice for Pasadena, California Businesses
Progent's size, breadth and depth of technical expertise, and familiarity with corporate network consulting enable small and midsize businesses to avoid the problems related to over reliance on small service organizations or independent engineers.
Teaming with Progent enables your company to:
- Avoid Over Dependence on Freelance Support Consultants
For network services, small companies often rely heavily on individual consultants. Though freelance support engineers carry lower expenses than more substantial IT service organizations and can typically charge apparently smaller fees, individuals are often stretched to far to respond quickly to urgent network problems. If a freelance engineer is busy with different client, ill, on travelling, or in training, the lack of backup personnel may require your company to wait for help during a crisis. The more your company grows, system unavailability or problems with line-of-business applications become more expensive. The money you believed you were saving on a freelancer can disappear quickly because of lower productivity. In addition, when independent engineers encounter unfamiliar technologies, the lack of a big engineering team to count on for advice forces them to train with the meter running while your business ends up with the bill for their continuing training.
- Gain Access to Expertise in Complex IT Solutions
The majority of smaller support firms or freelance engineers focused on small company network consulting may excel at providing routine solutions but don't have the seasoning to deal efficiently with complex IT configurations that have a variety of operating systems, many locations, Voice over IP implementations, remote workers, interconnected financial and analytical applications, eCommerce, and specialized line-of-business applications. Progent's experience with global enterprises and Progent's large team of specialists can benefit your small business because big-company environments are inherently complicated, integration problems require in-depth understanding of in many technical disciplines, and reaching a high degree of stability, availability, and protection calls for industry-tested processes.
- Create a Firm Foundation for Growth
Small companies often start with an IT system implemented on a tight budget. Lacking a strong architecture, a series of band-aid repairs commonly get piled on top of a marginal structure. As a company evolves, stability and scalability issues can hinder the success of the business. Such networks require proper evaluation, smart strategic planning, and in-depth expertise to migrate to an IT infrastructure that will act as the reliable basis to meet critical business needs and support future expansion.
- Work with Solution Consultants, Not Product Vendors
Smaller businesses require guidance and insight to navigate through an ever more complex maze of IT options available for accelerating business growth and enhancing productivity. They do not need a network consultant or support organization that tries to sell them products. Progent avoids conflicts of interest by not selling any products. Progent sells consulting and services exclusively. This allows Progent to match consulting support services with the real interests of clients. Mixing IT consulting and product selling can result in a conflict where the proposed solution is based on a predetermined vendor instead of being based on the true needs of a customer.
How to Contact Progent
In case your Pasadena, California business needs to contact Progent to find out about network outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.
Fast Remote Network Help
For immediate remote help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).