Professional Online Service for Pasadena, California Computer Networks from Certified Engineers
Small businesses have traditionally been ignored by large network support firms. Some small businesses allow themselves to become overly reliant on freelance consultants or small consulting organizations who lack the bandwidth or broad skill sets to react quickly or effectively to network emergencies. Still other small companies turn to giant support providers that employ personnel able to offer by-the-numbers solutions to common problems but who do not have the background and technical scope to deal with the diversity of environments and absence of standards that characterizes small business information networks.

Progent's proven approach to delivering low-cost and effective technical service to small companies has made Progent among the most respected Microsoft-certified IT service firms in the country. Progent has provided remote support to small businesses in every state in the U.S. (refer to Progent's customer testimonials).

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Address Phone Link
Anaheim 3333 Michelson Drive, Suite 300
Irvine, 92612
657-999-1717 Anaheim Network Support Services
Beverly Hills 468 N Camden Dr. #200
Beverly Hills, 90210
424-354-0123 Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
949-447-5557 Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, 90266
310-421-4766 Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, 92691
949-429-4589 Mission Viejo Network Support Services
Ontario Ontario Airport Center, 337 N. Vineyard Avenue, Suite 400
Ontario, 91764
909-687-2199 Ontario Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, 91403
818-666-3781 Sherman Oaks Network Support Services

For medium-size and enterprise businesses, Progent offers co-sourcing support to add to the subject matter expertise of your internal network support staff. Co-sourcing can save money and minimize technical risks for major projects such as software development, disaster recover/business continuity preparedness, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can also provide access to accredited experts to help your company to plan and execute your cloud strategy.

Primary Products and Technologies Serviced by Progent for Office Networks in Pasadena, California
Progent's team of industry certified engineers offers help for virtually all aspects of network technology deployed by businesses of any size. Practice areas served by Progent in Pasadena include:

Service Delivery Alternatives for Pasadena, California Businesses
Progent has a variety of options for providing small businesses and local governments with affordable IT services for troubleshooting, system architecture, hosting services, and network administration. Progent's paradigm for delivering IT support services is based on the Help Desk structure familiar to larger IT organizations. Progent's Help Desk Support Mechanism promotes rapid support, thorough service records, consistent follow-through, and strict expense control across a range of IT support delivery modes that include remote troubleshooting, onsite help, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center provides urgent and scheduled online service for Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's seasoned support professionals can assist customers to troubleshoot and fix network problems without the expense or time loss of travel for onsite support visits. The experience of Progent's network engineers allows them to handle most network issues rapidly. For the most complex issues, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-accessible registration process for first-time customers to accommodate emergency situations and Progent bills per minute with zero startup charges or minimums, so you pay only for the assistance you receive. Specialists you can access remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Learn additional information concerning Progent's online computer support services.

  • Onsite Support
    Progent offers on-site technical assistance for registered clients in larger cities in the U.S. Progent's onsite support personnel can work in tandem with Progent's online support experts to give small and midsize companies the optimal solution: on-premises support technicians when you need them as well as the remote expertise of Progent's worldwide team of IT engineers, security professionals, and business software programmers. The wait time for in-person support visits is typically less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent customer for onsite service. Find out more details about how to register for Progent's onsite network support.

  • Phone Support
    Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all facets of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent provides help desk services at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve complex issues. To learn more, visit Online Help Desk Services.

  • IT Consulting Expertise
    Progent provides small and midsize companies affordable access to world-class IT professionals who can deliver assistance with vital technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network infrastructure, network security engineering, non-stop it system design, virtual server strategies, plus integration, customization and training for small business programs such as accounting, ERP, management reporting, sales automation, and productivity suites. Progent can help with short-term projects such as site moves and massive system migrations, longer term projects like management information software programming and customization, database application programming and DBA services, and web development, continuing support including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network health monitoring and network administration, or urgent response such as disaster recovery and virus removal.

  • Application Hosting
    Progent offers hosting for critical business applications like Exchange Server and MS SQL in order to provide small and midsize companies with higher levels of dependability, protection, and recoverability than is feasible using the type of on-site data center that is achievable for most small organizations. Because Progent utilizes the same facilities that support the gear of some of the world's largest IT organizations, Progent can save you the expense of creating and managing the infrastructure needed for enterprise-class cooling, power backup, and redundant Internet access. For managed application servers, Progent can also see to it that patches and service packs stay updated, security and performance is continually monitored, and systems and data files are regularly archived and ready for complete and rapid recovery. Find out additional information concerning Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting services for all of a small or midsize company's production servers in an environment that not only provides the top level of availability and expandability but that is also easy for clients to transfer to a different service provider or to move in-house if your business situation calls for it. Progent's Private Cloud hosting service is built around proven virtualization techniques that permit companies with multi-vendor networks to save significantly on the expense of hardware, system support, and IT administration while achieving enterprise-class dependability and an unparalleled degree of vendor flexibility. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered package, can handle the multi- platform and non- standardized environments typical of smaller businesses, and keeps control of the software in the client's possession so that migrating to a new virtualized system is quick, reliable, and affordable. This avoids becoming a captive to a single hosting provider while still offering all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert remote support services to help businesses of any size connect their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that utilize local resources along with public clouds. To assist you to incorporate cloud services with networks, Progent offers a range of cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration services, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has more than 20 years of background delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Remote IT Management
Progent's low-cost ProSight family of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis tools to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, apps and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating tedious management processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that require important updates, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the technology of top data security companies to provide centralized management and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that any looming problems can be addressed before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an unbiased evaluation of the health of their information system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your essential network devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management. Benefits can include simpler network management, improved compliance with information security requirements, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance expert. The interview is designed to help evaluate your organization's preparedness either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your existing AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup system that aligns with your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the core system software and office productivity applications important to most small and medium-size businesses. As a Cisco-qualified partner, Progent also offers help for an increasingly complex collection of network products such as firewalls, switches, routers, VoIP options, and wireless networking. In addition, Progent's CISSP-Premier security experts, CISM-authorized security professionals, CISA-authorized security audit consultants and GIAC-certified information assurance professionals offer a company-wide view of system security and can assist with complex security programs like SIEM solutions to help enterprises meet industry guidelines and government mandates for network data protection and incident reporting.

The breadth and depth of Progent's engineering staff offer a powerful array of benefits to organizations trying to increase the business value of their IT network within a reasonable budget. These advantages include:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified experts average more than ten years of real-world industry background, at the forefront of network support, performing a broad range of IT tasks for an extensive mix of customers. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support personnel. This ensures that you get not only expert technical help, but also a consultant with proven approaches for solving actual IT problems quickly. Find out more concerning Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing model is to bill for remote support and on-premises visits by the minute. As a result, you are charged exclusively for received support. Progent does not demand a more expensive rate for after-hours or priority support, and Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no registration charge and requires no retainer for services delivered during normal business hours. Many service organizations impose substantial minimum payments or bill in increments of fifteen minutes or more. Progent's small billing granularity does away with big bills for fast solutions. Another benefit of granular billing is that clients are less tempted to permit simple issues to stay unaddressed until they grow into major ones. Find out more details about Progent's value pricing for IT outsourcing.

  • Full Reporting of Network Services
    Progent has developed a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or small service organizations who provide scant documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports sent by every staff member to every customer. The discipline of detailing and organizing service records results in more efficient service and avoids a variety of typical problems such as when a service client is effectively held captive to a consultant who refuses to release vital service information. Find out more concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent can concentrate on providing high-value services where Progent faces little competition. Small companies who utilize freelance service providers or who employ internal support personnel gain when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, protected, and productive. Read more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Pasadena, California business needs to contact Progent about network outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.

Immediate Remote Network Assistance
For fast online assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.

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For answers to common questions about being a consultant at Progent, go to Employment at Progent FAQs.

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Progent's ProSight Virtual hosting services offer small businesses a variety of benefits such as lower capital costs, reductions in operational expense, better executive focus, world-class security, enhanced fault tolerance, and regulatory compliance.

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Microsoft SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to information workers, reducing the difficulty of designing, integrating, managing, and using enterprise data and database programs on platforms ranging from mobile devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in planning and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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Progent's certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide fast remote or onsite access to experts in solution design and integration, software programming, SQL Server management, and cybersecurity.

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Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, simplifies long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.

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Microsoft System Center Operations Manager On-site Support

Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced network service programs, mid-size businesses can choose a simple co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide small and midsize business networks enterprise-class reliability, protection and productivity.

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Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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Microsoft Dynamics GP 2015 R2 introduces a new architecture that improves cloud readiness, supports the most popular smart phones and tablets, permits single sign-on with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to address the many IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will optimize the business value of your investment in this powerful product.

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Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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Progent can help you in any phase of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.

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Progent's Microsoft consultants can assist your company to assess the benefits of Microsoft Lync Server for your environment and can assist you to plan and carry out a deployment of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and mobile workforce. Progent can also help you to perform a smooth migration to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can run Lync Server 2010 to enhance the collaborative functions of Microsoft Office programs, and provide webinar training and continuing support for Microsoft Lync Server and other Microsoft products.

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Systems Management Server provides added functionality for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software products by making it easier to copy system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define sensible procedures and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that incorporates standards, procedures and technologies to keep your IT network safe.

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Progent's ProSight family of managed services are intended to offer businesses who have minimal in-house IT support staffs with affordable help from world-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate network management costs, smart automation of common administrative tasks, ongoing absorption of the latest technology, smooth transition from legacy technology to modern solutions, close fit between information technology with strategic goals, guidance from veteran IT experts, and freeing up management to focus on business instead of ever-changing computer technology.

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Specialist Microsoft Exchange 2016 Migration
Top Microsoft Exchange 2016 Migration Planning Technology Consulting Services

Progent can help you in any and all facets of your migration to Exchange 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

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Crystal Reports Programming Firms
Development Power Query

Progent can provide remote and onsite expertise to help you with any aspect of business intelligence reporting from troubleshooting or enhancing reports to planning and implementing a comprehensive BI solution. Progent's BI experts can help your company to support your existing BI system, help you to migrate reports and databases from an outdated reporting platform to a modern solution, and deliver as-needed online training to meet your specific requirements. Progentís business reporting and analytics professionals can provide experience in all popular business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.

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ProSight Email Guard Spam Filtering Services Consultant
ProSight Spam Filtering Consultant

Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.

Lexington-Frankfort Information Technology Consulting Group Microsoft and Cisco Certified Expert Lexington Security Consulting
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Part-Time CIO Technical Consultant
Part-Time CIO Computer Engineer

Progent can supply small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy appropriate technology to improve business processes so they match better with your corporate goals. Your business can create and install a well thought out information technology strategy without absorbing the cost of a full-time senior IT executive.

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Exchange 2013 EAC Online Consulting

Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements favorably impact vital areas like manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient test and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management for Microsoft Exchange Server 2013.

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Top Quality Exchange 2016 Migration Network Consulting
Top Exchange Server 2016 Migration Planning Remote Support Services

Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Catalyst MPLS Network Engineer
Biggest Catalyst 3850 Switch Computer Consultants

Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, update, tune and debug Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate efficiently from outdated appliances to current models.

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Microsoft Dynamics GP Consulting Services
Dynamics GP Continuum Specialist

Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design specialized line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that allow you to track your business more thoroughly, turning uncooked information into valuable understanding of your company and customers.

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24 Hour Cisco Firewall and IPS Online Support Services
ASA 5500 Firewall Support and Integration

Progent's Cisco CCIE-certified network infrastructure consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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Exchange 2016 Upgrade Technical Support Services
Microsoft Exchange Server 2016 Upgrade Remote Troubleshooting

Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, databases and log files; setting up HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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Solaris Security Company
UNIX Technology Consulting

If your business has a Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a broad range of security topics such as security management practices, security design and models, connection management products and techniques, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the core competencies and international standards of performance that network security professionals are required to master. These accreditations offer IT management the confidence that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and theory to offer world-class security support and consulting services.

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24/7/365 Exchange 2013 Server Online Support
Exchange 2013 Server Support and Help

Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features plus a revamped architecture. These enhancements affect vital IT areas including manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective test and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.

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Home Based Network Consultant Position
Work from Cisco Engineers Careers

Progent believes that a carefully architected and executed network is a vital factor for accelerating any company's success, and we follow this belief in our own network environment. Progent has created a zero-downtime virtual office infrastructure that allows our in-house consultants and certified contractors to offer fast and effective service, collaborate easily on complex jobs, and gain from career and personal maturity from being part of an exciting business ethos of self motivation and freedom.

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Remote Technical Support BDR and Business Continuity Solutions
ProSight Data Protection Services BDR Solutions Computer Consultants

ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can assist you to restore your critical data.

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Sales Office Help and Support
IT Consultant Branch Location

Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched ability for serving branch offices that need network service with the flexibility associated with with small firms but which includes professional communications, thorough documentation, and adherence to corporate IT standards. If your enterprise maintains a sales office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a wide array of in-person and on-line IT consulting services and system architecture expertise.

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24/7 Microsoft Certified Expert Consultancy Lync Server 2013 Back End Server
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Lync 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-resident (via Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your IT team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.

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Progent can provide rapid online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can link to your network via advanced remote support tools to deliver fast and affordable analysis and remediation of critical network issues.

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Email Polymorphic Virus Protection Consultant Services
Specialists Email Predictive Sender Profiling

Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.

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Expert Microsoft Certified IT Consulting SQL Server 2014 and Hyper-V
SQL Server 2014 Migration IT Consulting

SQL Server 2014 incorporates significant improvements in critical areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises services including planning, deployment, management, troubleshooting, and software development services to enable organizations of any size to achieve fast return from their SQL Server 2014 investment.

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Online Technical Support Unified CM and Microsoft Office
Configuration Unity

Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, functions as the heart of Cisco's communications and collaboration portfolio. Unified CM and Unified CM Express (CME) provide a borderless IP-PBX by integrating with applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and on-premises support to help organizations of any size to build and maintain CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver optimum productivity. Progent can assist with any facet of Unified CM support and debugging in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server.

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24/7 Catalyst Switch VSS Consulting
Remote Consultants Catalyst 6500 Switch

Progent's Cisco-certified CCIE networking experts can assist you to set up, manage, update, optimize and debug Cisco Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move efficiently from outdated appliances to current devices.

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Solaris-Windows Upgrade
After Hours UNIX Upgrade Consultant

Progent can help your company to plan and execute a smooth migration from a Solaris-powered information environment to a network based on MS Windows and suited for supporting Microsoft's popular office productivity products, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can assist you to preserve your information and reduce business disruption by designing an efficient transition plan that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of existing infrastructure, transition strategy and testing, Microsoft Exchange migration expertise, data and application software porting, and server and mass storage migration and economization.

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Microsoft Operations Manager Remote Technical Support
Operations Manager Consultant

Mid-sized companies can get all the benefits of Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco Certified network support professionals. Thanks to Progent's economically priced IT service packages, mid-size organizations can select a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For businesses with mission-critical applications who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide mid-size company information systems enterprise-class availability, security and performance.

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Monitoring and Reporting Online Technical Support
System Center Operations Manager IT Consulting

Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT support experts. With Progent's economically priced IT support programs, mid-size businesses can choose a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide small and midsize company networks enterprise-class availability, security and performance.

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Solaris Consult
Sun Solaris Computer Engineer

Progent's Solaris family support services offer small companies and developers support for managing and supporting Solaris systems that operate with Microsoft-powered networks. Progent can give your organization contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise offers you an easy one-stop source to help you create and maintain a protected and robust cross-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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IT Consultant ProSight Data Protection Services BDR Solutions
Best ProSight Data Protection Services BDR Solutions Computer Consulting

ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information.

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Computer Consultant Solaris
Biggest Solaris IT Consultant

If your business network combines Sun Solaris technology with Windows, Progent can help you to integrate your computers into a cohesive network that permits all your operating systems to run side by side for simple management, transparent information exchange, high reliability, enhanced throughput, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence assistance services feature IT architecture integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk services.

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Top Ranked Windows Server Update Services Professionals
Award Winning On-site Support Microsoft Software Update Services

Microsoft WSUS allows IT managers to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, IT personnel can completely and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.

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24-7 Nagios for Linux Specialist
Support and Integration Linux Network Monitoring

Network monitoring ordinarily involves tracking a system's resource utilization in order to identify data traffic backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that work under Linux or UNIX and can be used to observe multi-OS networks where UNIX and Windows operate together. Progent's network integration engineers can show you how to take advantage of both these programs to optimize and repair your network. Progent's UNIX consulting services provide small companies and programmers help with administering and servicing UNIX and Linux networks that work with Microsoft-based products.

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macOS Online Consulting Services
macOS Remote Consultant Services

Progent offers nationwide remote technical support and consulting services for companies who run macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X users a range of IT services such as desktop support, upgrading to the latest version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote network consulting provides maximum leverage for your information technology budget by preserving user productivity and shortening the hours billed for computer analysis and repair. Advanced online support utilities and experienced technicians and engineers combine to enable Progent to handle most network problems without squandering time and expense by traveling to your site. In most of cases your IT issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP premier security specialists to assist you with the toughest network problems.

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Stockton-Lodi IT Support Stockton-San Joaquin County Troubleshoot

24x7 Citrix XenMotion Consulting Services
XenServer Virtualization Professionals

Progent's Citrix-accredited engineers can assist you to evaluate the business benefits of XenServer as well as other Citrix platforms, and can assist you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing XenServer deployment and show you how to enhance resource utilization, responsiveness, security and compliance, availability, and disaster recovery.

Sun Solaris Remote Consultant Solaris Remote Technology Professional
Support Services Aironet Access Point Management 24-Hour Aironet 1800 Access Point Integration Services
Support SharePoint in Long Island City-Forest Hills, NY Microsoft SharePoint 2010 Consultants

Remote Support 7800 Series IP Phone
24x7x365 VoIP Phone System Network Engineer

Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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Exchange 2000 Server Upgrade Computer Consulting
Open Now Exchange Server 2000 IT Services

Years of experience with Microsoft's email products makes Progent one of the most knowledgeable IT support companies in California for integrating messaging systems based on Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Exchange Server under common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 Email environment, and outsourcing your Microsoft Exchange Server administration.

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Windows and Linux Information Technology Consulting
Linux, Windows Engineers

If your office computer system mixes Linux technology with MS Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your operating systems to run side by side for simple management, seamless information exchange, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux and MS Windows coexistence assistance offerings feature IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network help and repair, in-person technical support, and Helpdesk outsourcing.

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Urgent macOS Connectivity Remote Support
24/7/365 macOS and Cisco Consulting

Progent's Mac support engineers can assist you with a wide array of network foundation areas such as system architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies such as Voice over IP and fast wireless networking. For company networks built solely on Mac OS X or for systems that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the challenge of planning, configuring, and supporting a network infrastructure that is reliable, secure, productive and aligned with your corporate goals. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.

Top Quality Remote Technical Support Service Database Service Reporting Online Support
Top Rated Mac Office Outlook Training Professional Trainer Microsoft Entourage for Mac

Integration Services Office 365 migration PowerShell
Office 365 Deployment Readiness Computer Consultants

Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.

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Microsoft System Center Operations Manager Online Technical Support
Microsoft System Center Operations Manager Support and Integration

Medium-size businesses can derive all the advantages of System Center Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier Certified IT consulting experts. Thanks to Progent's affordably priced network support programs, medium-size businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, automated alerts, comprehensive reporting, Help Desk Call Center, and remote service. For companies with mission-critical environments who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide medium-size company networks enterprise-class availability, protection and productivity.

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