Pasadena, California Microsoft Certified Exchange Support Team
MS Exchange and O365 Implementation Architecture Help, Migration Assistance, and Expert Troubleshooting
Progent's Microsoft-certified consulting experts have more than two decades of background helping businesses of all sizes to design, install, and manage messaging systems based on Microsoft Exchange. For companies in Pasadena California, Progent provides a variety of budget-friendly Microsoft Exchange Server support and maintenance services to make sure that your organization's Exchange system delivers:
Information security and compliance
Rules-based virus and spam blocking and message content management
Fault tolerance
Convenient access for remote and on-the-road workers
Efficient management mechanisms
Multi-media mail boxes with voicemail, IM, Presence, and conferencing capability
Non-intrusive and high-speed backup and restoration
Full coordination of on-premises and cloud infrastructure
Progent's Exchange Server support and troubleshooting specialists can assist your company to plan and execute non-disruptive migrations from out-of-date email systems to an up-to-date Microsoft Exchange platform. Progent's 64-bit upgrade experts can help your company to assess the strategic advantages and risks of upgrading to a 64-bit edition of Microsoft Exchange Server and can help you to create and implement an economical upgrade strategy to a 64-bit version of Exchange Server. Progent's Power BI integration experts can help you use data from Exchange spreadsheets to create modern visualizations to include in collaborative Power BI business analytics reports and dashboards. Progent can also help your company to integrate your Microsoft Exchange-based email solution with the new generation of smartphones and tablets by providing BYOD integration services like Apple iPhone integration and management and Google Android smartphone integration and management.
Microsoft supports seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget. For details about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
In addition, Progent can provide automated network monitoring to make sure your company's Microsoft Exchange system stays operational, and Call Center Services for efficiently resolving email problems encountered by your workers.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
Progent locations in Los Angeles Metro Area
City
Address
Phone
Link
Beverly Hills
468 N Camden Dr, #200 Beverly Hills, CA 90210 United States
Microsoft Exchange Server 2019 Integration Services
Progent can help your organization in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; configuring HLB; setting up DAG groups with MCDB solid-state caching; integrating with Microsoft Teams or Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with O365; and configuring Outlook clients. For details, see Progent's Microsoft Exchange Server 2019 deployment services.
Exchange Server 2016 Support
Microsoft Exchange Server 2016's streamlined architecture allows easier implementation and expansion, more efficient use of equipment, and reduced administration cost. MS Exchange Server 2016 also offers tighter connectivity with Office 365 apps, support for Windows Server 2016, higher throughput, enhanced DLP, and better recovery, feature-rich support for Apple iOS and Android mobile devices, comprehensive web-based administration, and a more complete web client. Learn more details about Progent's Microsoft Exchange 2016 integration.
MS Exchange Server 2013 Integration
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features plus a revamped structure. These enhancements favorably impact key IT areas including manageability, availability, compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient test and deployment strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and management services for Exchange Server 2013. Find out more details concerning Progent's Exchange 2013 Server consulting services.
MS Exchange 2010 delivered game-changing solutions for high-availability, secure, unified messaging. Compared to Exchange 2007 or Microsoft Exchange 2003, Exchange 2010 is less expensive to deploy and maintain, simpler to manage and scale, richer in capabilities, higher performance, less prone to single-point failure, more extensive in its services for mobile workers, and better able to guard business data and defend against hacker assaults. Read more concerning Progent's Exchange Server 2010 consulting services.
Microsoft Exchange 2007 Server Consultants
Exchange 2007 is designed to meet the challenges of protection, ubiquitous connectivity, efficiency, and reliability. Microsoft Exchange Server 2007 offers designed-in fault tolerance that delivers enterprise-class availability to keep your Exchange solution up and running, combat spam and malicious email, and help your company to comply with regulatory requirements. Read more details concerning Progent's MS Exchange 2007 Server consulting services.
MS Exchange Server 2003 Consulting
Exchange Server 2003 offers a reliable, scalable, and easy-to-manage infrastructure with 24×7 messaging and group support plus reasonable licensing cost. Microsoft Exchange 2003 continues to be in wide use due to the fact that it enables a broad selection of team activities, including scheduling capabilities, discussion groups, and group folders, and also provides sharing of information across physical, organizational, and technology borders with functions such as Instant Messaging, real-time communication, and video conferencing. Though Microsoft has ended support for the product, Microsoft Exchange Server 2003 is nevertheless one of the most popular editions of the Exchange family. Progent can help you to support your current Microsoft Exchange Server 2003 solution or upgrade to a more advanced version of Exchange Server. Learn more details concerning Progent's MS Exchange 2003 Server help.
Microsoft Exchange Server 2000 Help
In contrast to MS Exchange 5.5, which has its built-in directory, Exchange Server 2000 utilizes MS Active Directory, providing a simplified administration and protection model. Exchange Server 2000 retains a large user base even though Microsoft has terminated support for this venerable platform. Progent's seasoned messaging engineers offer extensive background working with Exchange 2K and can assist your business to manage your existing Exchange 2K solution or show you the business advantages of later versions of Exchange and help your company to upgrade efficiently to a more advanced incarnation of the industry's most popular email platform. Read more information about Progent's Exchange Server 2000 support services.
Microsoft Exchange 2016 Migration Consulting Services
Progent can help your business with all stages of your Microsoft Exchange 2016 Server migration including coexistence, testing, mailbox migration, client remediation and management/end user training. Progent's Exchange consultants can assist you to assess the business benefits of deploying MS Exchange 2016 Server, plan and implement an efficient migration, and deliver on-going troubleshooting. Progent can help your business to create a Microsoft Exchange 2016 ecosystem hosted on on-premises and/or cloud-based datacenters. Learn more about how Progent's Microsoft Exchange 2016 Server migration planning and support expertise can help your organization to move affordably from your legacy Exchange environment to MS Exchange 2016.
Exchange Server 2013 Upgrade Expertise
Exchange 2013 Server delivers significant enhancements its predecessor Exchange Server 2010 and offers powerful new capabilities plus a streamlined architecture. Progent can assist your business to upgrade to Exchange 2013 while retaining as much as possible of your existing infrastructure. Progent can also assist you to configure MS Exchange Server 2013 with Lync 2013, SharePoint 2013, and Office or Office 365 for advanced collaboration and enterprise search capabilities. Learn how Progent's MS Exchange 2013 Server migration consulting experts can ensure that you upgrade efficiently to MS Exchange Server 2013 for local, cloud, or hybrid deployments.
Microsoft Exchange 2010 Migration Support Services
Progent can provide expert support for each phase of your Exchange Server 2010 migration including outsourced or co-sourced project management, site analysis, project planning, cost estimates of all new software licenses and equipment needed, recommended sourcing, system testing at client location or at Progent's testing facility, managing transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment the solution, deactivating the old servers, and training for client's support group and users. Find out more about ways that Progent's MS Exchange 2010 Migration Expertise can assist your organization to transition affordably and efficiently from your older Exchange Server environment to Microsoft Exchange Server 2010
Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data leakage protection and email encryption platform that incorporates the technology of top information security vendors to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Loss Protection.
Upgrade Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams consultants and Microsoft Skype for Business experts offer remote and onsite consulting services for companies of all sizes to assess the benefits of migrating to Microsoft Teams or Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud or hybrid topology; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint and Office or Office 365; set up HA solutions; interface Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms such as Cisco Video Interop Server. Progent's certified information security consultants can assist you design and verify a security environment for your Microsoft Teams or Skype for Business deployment that meets regulatory standards.
Get in Touch with Progent for Exchange Server Consulting
If your California IT organization is trying to find a Microsoft Exchange support professional, contact Progent at 800-993-9400 or refer to Contact Progent.
Progent can assist your business to configure Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller products. Progent can provide support for both physical and software-only Wi-Fi controllers and can help you to decide which version makes sense for your wireless environment. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller consulting.
Progent’s Wireless Site Survey assists you to plan and install a wireless network customized for your environment, offering you a wireless solution that has the reception, performance, capacity, QoS, data protection, and hand-off capability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.
Progent can assist you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management platform or assist you to enhance your current SCCM 2012 environment to support your changing business requirements. Also, Progent can assist you to create a software foundation that fully supports SCCM by providing advanced consulting support for associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your growing business requirements. Progent’s Cisco-Certified network experts support Cisco’s complete family of hardware and software aimed at eliminating information theft, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.
Medium-size companies can enjoy all the advantages of Microsoft Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's economically priced network support packages, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager with network monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For companies with mission-critical environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to offer medium-size business networks world-class reliability, protection and performance.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or local service organizations who offer minimal documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation transmitted by each staff member to every client. The discipline of detailing and archiving support records results in more efficient support and avoids a variety of common problems such as when a service customer is effectively held captive to a consultant who won’t let go of vital service information.
Los Angeles County California Administration Exchange Server 2013
Progent can assist you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid networks that seamlessly combine local and cloud resources.
Progent provided a wireless networking environment that allowed a school to improve efficiency and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered protection against outside interference.
Progent offers enterprise customers the services of a certified NetApp consultant to deliver online or on-premises support for NetApp's entire portfolio of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN environments quickly and affordably following leading practices.
Progent can assist small and medium-size businesses to deploy VoIP technology to provide their at-home workforce the advantage of transparent extensions of the corporate phone system.
In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, migration support, and 1-on-1 or group online training customized to meet your particular needs. Progent's experts also can show you how to build and support a protected, reliable network foundation to support your ERP, MRP and accounting applications.
Microsoft SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to network users, lessening the difficulty of designing, integrating, administering, and using enterprise information and analytical applications on platforms ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
When conducting consulting projects for corporate customers, Progent follows a phased approach based on defined milestones in order to meet budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design adjustments, and expert deployment. All facets are recorded to make available a detailed description of IT services performed and to help in downstream system support.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by checking the health of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they can disrupt your business.
Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and other email components to reduce capital expense and management hassle. You can use Office 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, design a network topology that aligns with your business needs and IT budget, carry out an efficient move from your current Exchange system to one that includes Exchange Online, train your IT staff and users, and deliver ongoing consulting and technical support.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Cisco has developed an extensive product line of routers that includes appliances built to provide the security, bandwidth, and availability required by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
System Center Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, provides network health reporting, enables safe end-user self service, and delivers a single control mechanism for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Progent's pricing policy is to charge for phone service and on-premises visits by the minute. Consequently, you are billed only for delivered support. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in regions where Progent offers on-site service, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. Also, Progent imposes no initialization charge and asks no monthly commitment for services delivered during regular working hours. Many service organizations impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates big invoices for fast repairs so you won't be tempted to allow simple problems to stay unaddressed.
Progent can assist small and medium-size businesses to configure unified endpoint management and monitoring solutions for administering endpoints operated by work-from-home employees.
Progent can help you in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X firewalls and offer centralized management of modern security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller technology. Progent can provide expertise for physical and software-only wireless controllers and can help you to decide which version is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller support.
Progent's Cisco Meraki Wi-Fi AP consultants offer online and onsite support to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless networks for environments that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including switches, ASR routers and firewalls to create a cohesive ecosystem that provides identical access, performance, security, ease of management and uptime for wired and wireless clients regardless of their mobility or computing device.
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your particular company requirements. Progent’s Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting services for safe, corporate-wide resource sharing plus interfacing with CRM packages.
E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of company email by offering continually updated spam and virus blocking, policy administration, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outgoing email testing to help you repair your e-mail environment and specify and regulate corporate email policy.
Progent's CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for the legal profession. Progent offers online access to NetDocuments experts to help your law firm to design, deploy, administer, tune, or troubleshoot a document management system solution powered by NetDocuments.
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds assisting small and mid-size organizations to reduce network downtime by providing cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore solutions, and transparent system maintenance. Progent’s business continuity consultants can assist you to develop and test a sensible business continuity strategy that aligns with your business goals and budget. Progent’s disaster recovery specialists can assist you to architect, deploy, and support resilient technologies including non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.
For corporations with branch offices in California or any area served by Progent's consultants, Progent's Microsoft-Premier network support professionals and authorized Cisco network specialists can provide a variety of IT support services such as project planning, Sarbanes Oxley compliance, office relocations, corporate security, system architecture, local or phone-based branch office support, and technical support for colocation hosting environments. A Progent IT consultant can show you how to design a multi-site network that makes efficient use of colocation facilities and Internet data centers. Progent’s Microsoft Certified consultants can help major corporations design, integrate and support major rollouts of the latest releases of Microsoft products including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can assist you to deploy Cisco products for connection solutions that combine basic, high-performance, integrated, and remote networking.
Progent's pricing model is to charge for phone support and in-person help per minute. Consequently, you are billed exclusively for received support. Progent does not demand a higher rate for after-hours or urgent support, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no startup fee and requires no monthly commitment for support services provided during normal business hours. Many support firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast solutions so you won't be tempted to allow simple problems to fester.