Pasadena, TX Remote Support from Certified Computer Troubleshooting Professionals
Progent's computer help services can provide your Pasadena, TX business cost-effective and consistent support from world-class computer engineers. By providing network support service when you need it, providing advanced expertise for vital applications, delivering unique support such as automated network monitoring, and invoicing only for services you use, Progent gives your Pasadena, Texas company an affordable alternative for optimizing the business value of small business networks. Whether you run an on-premises system, rely on cloud infrastructure, or have a hybrid cloud-and-local network, Progent is the smart choice for businesses and local governments to create and support a robust and safe IT network and to have fast availability of the skilled help usually available only to businesses who can maintain a sizeable in-house information technology staff.

For larger companies, Progent can provide co-sourcing services to reinforce the skills of your in-house network support staff. Co-sourcing can cut costs and help meet schedules for big IT initiatives like application programming, disaster recover/business continuity planning and testing, security audits, merging datacenters, or technology migrations.

Progent can also provide access to accredited experts to assist your business to design and execute your cloud strategy.

Popular Practice Areas Serviced by Progent's Consultants for Companies in Pasadena, Texas
Progent's national team of certified consultants offers assistance for virtually all aspects of information technology used by companies of any size. Areas served by Progent in and around Pasadena include:

Support Delivery Alternatives for Pasadena, Texas Companies
Progent offers a selection of options for providing small companies with affordable IT services for troubleshooting, system architecture, hosting services, and IT management outsourcing. Progent's model for providing network support services is based on the Help Desk structure familiar to larger IT support groups. Progent's Help Desk Service Mechanism promotes fast support, thorough activity documentation, consistent follow-up, and tight expense monitoring for a range of network service delivery options that include online troubleshooting, on-premises support, top-level consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled online support for Windows, Linux, Apple, and Cisco-based environments in the United States and globally. Progent's seasoned service experts can assist clients to troubleshoot and fix network issues without the expense or time loss of on-premises support visits. The background of Progent's network consultants allows them to resolve most IT problems rapidly. For the most complex problems, Progent's depth of knowledge allows the support team to escalate support calls to world-class subject matter experts. Progent provides a streamlined, web-accessible registration process for first-time customers to address emergency network problems and Progent bills by the minute with zero startup charges or time minimums, so you pay only for the support you receive. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and GIAC-certified security professionals. Learn additional information concerning Progent's online computer support services.

  • Onsite Support
    Progent offers onsite technical assistance for registered customers in major metropolitan areas in the United States. Progent's onsite service technicians can work in conjunction with Progent's remote service experts to give small companies the optimal solution: in-person service professionals when you require them plus the remote expertise of Progent's worldwide staff of network engineers, security professionals, and business software programmers. The wait time for on-site service visits is usually under one business day. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises service. Learn more concerning how to sign up for Progent's in-person network support.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller businesses a comprehensive solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. To learn more, see Online Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent offers small and midsize businesses budget-friendly availability of enterprise-class consultants who can deliver help with vital products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, network security engineering, fault tolerant it system design, server virtualization strategies, plus configuration, programming and training for small business software including financials, ERP and MRP, management reporting, sales automation, and productivity packages. Progent can help with one-time projects including site moves and major software migrations, extended initiatives such as business reporting application development and support, relational database application development and administration services, and web design, on-going services such as System Center 2012 Operations Manager support and SCOM 2016 consulting services for network health monitoring and network administration, or urgent services such as data restoration and malware removal.

  • Application Server Hosting
    Progent offers hosting for critical business applications such as Exchange and MS SQL to provide small and midsize businesses with higher degrees of availability, protection, and recoverability than is possible with the type of in-house data center that is practical for the majority of small and midsize organizations. Since Progent utilizes the same facilities that host the gear of many of the planet's largest information technology organizations, Progent can eliminate the expense of creating and maintaining the infrastructure required for world-class environmental control, electrical backup, and redundant Internet connectivity. For managed application servers, Progent can also ensure that upgrades and revisions remain updated, protection and performance is continually tracked, and systems are regularly backed up and available for full and rapid recovery. Find out additional information concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for all of a small company's servers in an environment that not only delivers the top level of fault-tolerance and expandability but that is also easy for customers to migrate to another service provider or to bring in-house whenever your circumstance calls for it. Progent's Private Cloud hosting service is founded on tested virtual server technologies that allow small businesses with mixed environments to save dramatically on the costs of hardware, system maintenance, and network administration while getting world-class dependability and an unparalleled level of vendor options. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in a single centrally administered solution, can handle the multi- OS and non- standardized networks common with small companies, and keeps ownership of the licenses in the customer's hands so that moving to a different virtualized system is quick, reliable, and affordable. This eliminates becoming a prisoner of a single hosting provider while still offering all the savings related to SaaS hosting services.

  • Hybrid Cloud Migration Services
    Progent can provide advanced online support to help organizations of any size connect their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that combine local resources as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and deployment services, Amazon Web Services cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud integration consulting. Progent has over 20 years of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight family of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical files, applications and VMs that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always current, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends alerts when problems are detected. By automating complex management processes, WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating devices that need critical updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the technology of leading data security companies to deliver centralized control and world-class security for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management personnel and your Progent consultant so that any looming problems can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with data security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient AV and backup/recovery environment that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the core system software and productivity programs used by most small and mid-size businesses. As a Cisco-authorized partner, Progent also can provide expertise for an ever more complex collection of infrastructure technologies such as PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless access. Furthermore, Progent's CISSP-Premier security consultants, CISM-authorized security professionals, CISA-qualified security audit specialists and GIAC-qualified information assurance experts can provide a business-wide view of system protection and can assist with advanced security projects like SIEM solutions to help companies meet business guidelines and statutory mandates for IT data protection and incident reporting.

The breadth and depth of Progent's consulting team bring a powerful set of advantages to companies trying to increase the productivity of their information network within a reasonable budget. These advantages include:

  • Best Methodology
    Progentís team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional experience, at the forefront of IT service, performing a wide variety of technical tasks for an extensive array of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting team. This ensures that you get not just expert technical skills, but also a consultant with field-tested approaches for repairing real-world network problems efficiently. Learn additional information about Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to bill for remote service and on-site visits by the minute. As a result, you are invoiced just for received services. Progent does not demand a higher rate for after-hours or urgent support, and Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and requires no retainer for support services provided during regular working hours. Many service firms demand substantial minimum payments or charge in increments of a quarter hour or more. Progent's one-minute billing granularity avoids big invoices for fast solutions. Another benefit of granular invoicing is that your company will not be tempted to permit incipient problems to stay unaddressed until they grow into big ones. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Documentation of IT Support
    Progent has developed a comprehensive service reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or small service firms who offer scant documentation or specifics of services done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports given by each staff member to each customer. The discipline of detailing and organizing support activity results in more effective support and avoids a slew of common problems such as when a service client is effectively held captive to a consultant who wonít release vital service information. Learn more details concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent faces little competition. Small businesses who utilize independent consultants or who employ internal support staffs gain when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, secure, and productive. Read more concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Pasadena, Texas company needs to get in touch with Progent about IT outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Fast Online Network Support
For immediate remote support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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    Progent can assist you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

  • 24-7 Exchange 2013 Performance Tuning On-site Technical Support Exchange 2013 Compliance Technical Support

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    Progent's Mac consultants can support the creative aspect of Macintosh computing by offering help services and training in graphics, sound, and motion video. Progent's support professionals offer help in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.

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    Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and based on software first produced by Connectix, provides the performance needed to accomplish server consolidation, software migration, and server isolation tasks via virtualization technology in an enterprise-class computing environment with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies who want to enhance ROI in software development and piloting, migration from outdated mission-critical applications, and hardware consolidation. Progent's professional Virtual Server experts can assist your company to assess and deploy Microsoft Virtual Server.

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    Remote Consulting Android Tablet integration

    Progent's seasoned team of IT consultants and application specialists have extensive experience delivering remote and onsite assistance for businesses of any size who want to incorporate Android phones into their information systems so that mobile clients can communicate and collaborate from anywhere. Progent has the range of skills to resolve network issues that involve numerous vendors and that entail a mix of legacy and up-to-date information technology. Progent offers cost-effective remote consulting to help you with any facet of designing, implementing, managing and troubleshooting your BYOD environment. Progent can deliver occasional support to help you to handle especially challenging technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic network initiatives on time and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones to maximize their business value.

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    Progent can help your business to design and execute an efficient transition from a Solaris-powered IT environment to a network based on Windows and suited for running Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your data and minimize productivity discontinuity by developing an efficient transition strategy that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration support services available from Progent include analysis of existing infrastructure, transition planning and validation, Microsoft Exchange migration services, information and application migration, and processor and mass storage migration and economization.

  • 24/7/365 Windows Server Essentials Remote Web Access Engineers Windows Server Essentials Live Migration Specialists
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  • Top Ranked At Home Workforce Infrastructure Integration Support
    At Home Workforce Infrastructure Support

    Progent can assist small and mid-size companies to design, implement and debug the infrastructure needed to support remote workers.

  • IT Outsourcing Company Remote Help Desk Pasadena Texas
  • 24x7 SQL Server 2014 Virtual Machines Online Support SQL Server 2014 AlwaysOn Availability Groups Configuration
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  • WiMax Specialist
    Internet Connection Consultant

    Progent can provide the affordable services of online Internet connectivity experts to help your company to evaluate or enhance your ISP services so your Internet access solution meets your business needs. Services available from Progent include evaluation of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and managing a smooth switchover to a new ISP and/or service plan. Network provisioning can include enhancing current routers and switches and deploying new ones, implementing firewalls, and upgrading dependable BGP architectures.

  • Pasadena, Harris County Microsoft Network Outsourced IT Support
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    Progent's certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, create pilot systems and migration strategies, integrate Windows Server 2008 with your IT infrastructure and workload, educate your support staff how to run enhanced management utilities, and provide continuing consulting and technical support via affordable alternatives including Contact Center support and remote technical assistance.

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  • 8500 Wireless Controller Engineer
    wireless IP phone integration Remote Support Services

    Progent's Cisco-certified wireless integration consultants can assist organizations to configure, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

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  • Design Firms Amazon EC2 migration
    Amazon AWS cloud services integration Integration Firm

    Progent can provide affordable online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.

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  • After Hours SharePoint Server 2010 Setup and Support
    After Hours SharePoint Business Connectivity Services On-site Technical Support

    Progent's Microsoft engineers can provide affordable remote support and development services to assist your business to design, implement, administer, and troubleshoot SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document management applications, wikis, data warehouses, business information systems, enterprise search engines, workflows, and other tools to support and improve teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular desktop programs like Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from previous versions of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.

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    Consultants Project Server 2010

    Progent's Microsoft-certified consultants offer advanced expertise in implementing, using and troubleshooting all versions of Project Server and can deliver a wide range of cost-effective remote support services based on industry best practices to assist businesses of all sizes to get all the advantages of this powerful platform. Support services available from Progent include solution design, installation and migration, strategies for secure collaboration among local and offsite users, network optimization, and customized webinar training classes.

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  • Dynamics GP Modifier with VBA Design and Installation
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    Dynamics GP/Great Plains accounting includes analysis and reporting features that allow you to track all business processes, revenues and expenses, and market patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to create reports that let you understand your business more completely, converting raw data into valuable management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer custom business software development and web commerce solutions that work transparently with Dynamics GP.

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    Progent's certified wireless experts can assist organizations of any size to plan, implement, administer and troubleshoot Cisco Aironet wireless AP environments to achieve the performance, range, density, expandability, security and ease of management needed for seamless access between wireless and wired networks. Progent can provide efficient remote and onsite consulting services for both legacy and current 802.11ac Aironet APs and Progent can help you design and manage deployments of indoor and outdoor Aironet Wi-Fi APs.

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    Stealth penetration checking is a key part of any overall IT system security strategy. Progentís security experts can run thorough penetration tests without the awareness of your organization's in-house network support resources. Unannounced penetration testing shows whether existing security monitoring systems such as intrusion detection warnings and event history monitoring are properly set up and actively observed.

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    For advanced project management support, Progent offers access to senior IT professionals with decades of background in IT management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise clients adhere to best practices to make sure major projects are successfully completed on time and within budget.

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    Progent's Microsoft-certified professionals can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your business, perform test installations to verify Hyper-V's compatibility with your production applications, assess your network and server infrastructure for smooth performance with virtualization solutions, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to monitor and manage Hyper-V, provide expert consulting support for improving the protection of your virtual machines, establish and test business continuity processes that optimize system availability, and provide continuing consulting and maintenance including affordable online repair and comprehensive Help Desk services.

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    Progent provides nationwide remote phone support and consulting services for businesses that run Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and OS X with Microsoft Windows products. Progent's engineers offer macOS and Mac OS X clients a range of IT services including desktop assistance, migration to the latest edition of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote IT help offers optimum return for your IT dollar by extending user productivity and shortening the time charged for network repair services. Sophisticated online support technology and skilled technicians and consultants allow Progent to solve most network problems without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be dealt with over the phone or via a mix of phone support and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist you with the most challenging network problems.

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  • MS Dynamics GP-Software Pasadena Vendor - Reporting Consultant Pasadena Baytown Missouri City Pasadena Microsoft Dynamics GP-Great Plains Reporting Consultant Pasadena, TX
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  • Juniper Junos Cybersecurity Contractors
    Juniper Junos Cybersecurity Tech Services

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    24x7 Dynamics GP Excel Cubes Consulting

    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to create custom mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you create reports that let you analyze your business more effectively, turning uncooked information into valuable insights into your business.

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  • Microsoft Lync Server 2013 IM Remote Support Services 24/7 Microsoft Lync Server 2013 Consultant Services

  • ProSight SSL management Specialists
    ProSight certificate expiration management Consultants

    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it.

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  • Les Kent has a 35-year track record of effective technology integration, business management, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a system architect, application developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and major enterprises.

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    Antispam Help and Support

    E-Mail Guard is Progent's affordable anti-spam and anti-virus solution that offers small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other forms of email-borne attacks on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated library of web-managed antispam and anti-virus services that ward off email assaults before they are able to breech the company firewall. Perimeter Manager also allows administrators track and control their email systems, regardless of server platform, hardware type, or data center location.

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    SCOM Management Packs Support Services

    Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to remediate critical problems detected by SCOM 2012.

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    Progent offers the temporary assistance of a seasoned Chief Information Officer to offer strategic direction to assist your company pick and support IT solutions to match your present needs and that can serve as a firm basis for your growth. Progent's part-time CIO consulting services offer economic advantages to organizations who want to optimize the benefits from their network investment but who are without the budget or hesitant to add one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large team of engineers certified to support all major operating systems and networking technologies plus a wide range and application software, Progent is in an ideal situation to offer unbiased recommendations as well as expert technical help for developing IT solutions that match the particular requirements of your organization.

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    With Catalyst switches for small and mid-size businesses, Cisco allows companies to realize all the benefits of adding intelligence into their IT infrastructures. Cisco's switch product line allows you to enable features that make your network infrastructure highly available to accommodate real-time needs, scalable to support future growth, secure enough to guard restricted information, and capable of differentiating and managing traffic flows to optimize network performance. Progent's Cisco certified consultants can show you how to select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISSP certified security specialists can show you how to create a comprehensive security policy and set up Catalyst switches so they help support your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.

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    Progent's Cisco certified network infrastructure consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Linux with Windows Consultant

    If your business computer system mixes Linux technology with Windows, Progent can assist you to integrate your servers into a unified network that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, superior throughput, and strong security. Progent's UNIX/Linux and MS Windows coexistence support services feature IT architecture integration and service, consulting for Windows services for UNIX, remote network monitoring and management, online network support and troubleshooting, in-person technical support, and Contact Center support.

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    Even if your company has a minimal network services group and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT consultants, the most recent network management products for proactive monitoring and threshold alarms, and economical support programs such as a help desk service to keep your vital business applications and servers operating.

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    Engineers Lync Server 2013 and SharePoint

    Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) calling. Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to help your company to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to plan and execute an efficient Skype for Business migration.

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    Progentís private cloud hosting service allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can use Progentís private cloud to eliminate major capital costs for the acquisition, upkeep, and operation of network hardware and data center facilities while benefiting world-class levels of system reliability and security.

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    Progent's CISSP-premier network security consultants can help businesses of any size with any facet of IT security. Progent can help create cost-effective security solutions that protect a small office from advanced threats or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, online, and mobile users accessing network resources distributed over multiple physical sites and various clouds.

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    Progent is convinced that a well designed and implemented network is a vital piece for accelerating any firm's success, and Progent follows this philosophy in our own system environment. We have built a zero-downtime virtual office network that enables Progent's in-house consultants and certified contractors to offer fast and effective support, collaborate closely on sophisticated jobs, and experience career and personal growth by acting as part of a dynamic business culture of personal drive and independence.

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    Progent can help your business in all facets of your upgrade to Exchange 2016 such as designing HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any aspect of IT security. Progent can implement cost-effective security systems that protect a small business against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile users sharing IT resources distributed across a mix of physical datacenters and public and private clouds.

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  • Top SQL Server 2016 OLTP Setup and Support 24-Hour Outsourcing SQL Server 2016 Performance Tuning

  • Herakles/QTS Test Lab Consult
    VLAN Test Lab Consulting

    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers without adequate in-house resources to assemble effective pilot environments, the lab cuts capital outlay and technical risk while keeping vital IT initiatives on schedule.

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    Progent can assist small and mid-size organizations to configure IP voice platforms to give their telecommuters the advantage of virtual extensions of the corporate phone system.

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  • Windows Server 2016 Cluster Operating System Rolling Upgrade Network Consultant Computer Consultant Windows Server 2016
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  • Information Technology Consulting Database DBA
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    Progent's certified relational database developers offer businesses of any size online support for popular database products including MS SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include software installation and configuration, database design and coding, administration support, replication strategies, storage management, performance optimization, data migration, security and compliance, backup/restore systems, problem solving, and webinar training.


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