Affordable Computer Help from Microsoft and Cisco premier Consultants for Businesses in Pasadena, TX
By delivering professional know-how whenever you need it, making available specialized expertise for critical business applications, providing high-value services like virtual data center hosting, billing solely for help delivered, and requiring no sign-up or retainer fees for standard services, Progent allows your company to increase the competitive value of your information system and cut support expenses. Progent understands that information system protection, dependability, and efficiency are as important to small companies as to large enterprises but that small organizations don't have the economy of scale to invest heavily in computer networks and in-house support groups. Progent's fundamental value proposition is that no IT consulting firm can match Progent's capability to deliver the network support your business requires when you require it and at prices you can afford.

For mid-size and large businesses, Progent offers co-sourcing and project management services to supplement the skills of your in-house IT support staff. Co-sourcing can save money and help meet schedules for major projects like software design and development, business continuity planning and testing, security evaluations, merging datacenters, or software migrations.

Progent can also offer the services of certified experts to help your company to plan and execute a sensible cloud strategy.

Primary Technologies Supported by Progent for Businesses in Pasadena, Texas
Progent provides the support of accredited experts for all facets of business network technology found in small and midsize companies. Products and technologies serviced by Progent include:

Support Delivery Alternatives for Pasadena, Texas Companies
Progent offers a variety of alternatives for providing small and midsize businesses and local governments with affordable IT services for troubleshooting, system architecture, hosting services, and network administration. Progent's paradigm for delivering network support is based on the Call Center operational structure familiar to larger IT organizations. Progent's Help Desk Call Center Service Mechanism promotes fast support, thorough activity documentation, dependable follow-up, and tight cost control for an array of IT service delivery options that include remote repairs, onsite help, top-level consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers emergency and scheduled online service for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and worldwide. Progent's certified service professionals can assist customers to troubleshoot and repair hardware and software problems without the expense or time loss of in-person support calls. The background of Progent's network engineers makes it possible to handle the majority of network problems rapidly. For complex issues, Progent's depth of expertise makes it possible to escalate support calls to world-class subject matter experts. Progent provides a convenient, web-based registration process for first-time customers to accommodate emergency situations and Progent charges by the minute with zero startup fees or time minimums, so you are invoiced only for the help you receive. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISA-certified security engineers. Learn additional information concerning Progent's remote network troubleshooting services.

  • On-site Service
    Progent provides onsite technical assistance for registered customers in larger cities in the U.S. Progent's on-site support technicians can operate in tandem with Progent's online support engineers to deliver small and midsize companies the best of both worlds: on-premises service technicians when you need them as well as the remote help of Progent's seasoned staff of network consultants, security specialists, and business application developers. The wait time for on-site support visits is usually under one business day. There is no start-up or retainer fee for becoming a Progent client for onsite service. Find out more about why to sign up for Progent's onsite network support services.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that manages all facets of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent offers help desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues. For details, refer to Help Desk Services.

  • IT Consulting Services
    Progent offers small and midsize businesses affordable availability of world-class consultants who can deliver help with vital products and technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network architecture, network protection engineering, high availability network design, server virtualization solutions, plus configuration, customization and training for small business applications such as accounting, ERP, reporting, sales automation, and productivity software. Progent can help with one-time projects including office moves and major system migrations, extended initiatives like business information application programming and customization, relational database software development and DBA services, and web design, continuing support including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure monitoring and system administration, or urgent response such as data restoration and virus removal.

  • Application Server Hosting
    Progent offers hosting for mission-critical business applications like Exchange Server and SQL Server to provide small businesses with greater degrees of dependability, security, and performance than is possible using the type of on-site data center that is realistically affordable for most small businesses. Since Progent uses the same data centers that support the equipment of some of the world's biggest information technology organizations, Progent can save you the investment in creating and managing the infrastructure required for world-class cooling, power backup, and redundant Internet connectivity. For hosted application servers, Progent can also ensure that patches and service packs remain current, protection and performance is constantly tracked, and systems are regularly backed up and ready for complete and prompt restoration. Find out additional information about Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting services for the entirety of a small or midsize company's servers in a setting that not only provides the top degree of fault-tolerance and extensibility but that is in addition simple for clients to migrate to another support provider or to bring internally whenever your circumstance warrants it. Progent's Private Cloud hosting service is built around mature virtualization techniques that allow companies with multi-vendor networks to benefit significantly on the expense of hardware, system support, and network administration while getting enterprise-class dependability and an unprecedented degree of vendor independence. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in one centrally administered service, can support the mixed- platform and non- standardized networks common with smaller companies, and retains ownership of the software in the customer's possession so that migrating to a new virtual system is quick, reliable, and affordable. This eliminates becoming a captive to a specific hosting provider while still providing all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent can provide advanced online consulting to help businesses of any size connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that seamlessly combine local resources as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing high-level consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
Progent's low-cost ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent's consultants can also help you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, optimize and debug their networking appliances like switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating devices that need critical software patches, or resolving performance problems. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top data security vendors to provide web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management staff and your Progent consultant so that all potential problems can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) system. Both also include a year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, improved compliance with data security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's ability either to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient AV and backup environment that meets your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the baseline network software and productivity applications used by most small and mid-size businesses. As a Cisco-qualified partner, Progent also offers help for an increasingly sophisticated collection of network technologies such as PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless access. Furthermore, Progent's CISSP-Premier security experts, CISM-certified security professionals, CISA-authorized security audit specialists and GIAC-authorized information assurance experts can provide a business-wide view of network protection and can help with complex security programs such as Security information and Event Management (SIEM) solutions to help companies comply with business guidelines and statutory requirements for IT information protection and incident reporting.

The breadth and depth of Progent's engineering staff offer a unique array of benefits to clients wishing to maximize the productivity of their information network within an affordable budget. These benefits include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco Premier experts average more than a decade of hands-on professional background, in the trenches of IT support, executing a broad range of IT projects for an extensive array of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This means that you get not only world-class technical help, but also a consultant with field-tested methods for fixing real-world IT problems quickly. Learn additional information concerning Progent's best practices for network consulting.

  • Value Pricing
    Progent's pricing policy is to bill for phone support and in-person help per minute. Consequently, you are charged only for delivered support. Progent does not impose a more expensive rate for after-hours or urgent service, and Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no startup fee and asks no monthly commitment for services provided during normal working hours. Many support organizations demand substantial minimum payments or charge in increments of a quarter hour or longer. Progent's small billing granularity does away with big bills for fast repairs. An additional advantage of granular pricing is that customers are less tempted to allow simple issues to fester until they grow into big problems. Learn more details about Progent's value pricing for IT outsourcing.

  • Full Reporting of Network Services
    Progent has developed a comprehensive service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or local support firms who provide scant documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service documentation sent by each consultant to each client. The practice of documenting and archiving support activity results in more efficient support and avoids a variety of common problems such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom. Find out more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can focus on delivering high-value skills where Progent has little competition. Small companies who utilize independent service providers or who maintain in-house IT staffs benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more robust, secure, and productive. Read additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Pasadena, Texas company wants to contact Progent to ask about network outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Fast Online Technical Help
For immediate online help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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Even if your company has a small network support staff and a limited IT budget, your information system can still have the same high reliability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network professionals, the most recent system management software for proactive monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your vital business applications and hardware up and running.

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Progentís Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software rapidly and automatically to appropriate workers, reduce software expense and stay compliant by understanding patterns of usage, improve Windows protection by increasing your awareness of vulnerability and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the management capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and hardware inventory.

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Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide remote and onsite support to help your organization create and maintain a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

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Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the background to complete your project quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.

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Citrix offers a powerful line of products that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the strategic benefits of Citrix virtualization products and help you plan, validate, deploy, troubleshoot, and support Citrix solutions.

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Progentís Wireless Consulting Services offer a fast, economical option for businesses of any size to deploy, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are built on proven virtualization platforms that allow small companies with multi- platform environments to save dramatically on the costs of capital investments, system maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.

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Oklahoma Technical Support Group
Indiana IT Consulting Services

Progentís Technical Response Center (TRC) offers national extended hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone support and online direct network access to isolate and repair technical problems rapidly and affordably. The scope of IT expertise available from Progent's team of country-wide support professionals allows Progent to escalate even the toughest network issues to qualified specialists as needed. For critical issues, the Technical Response Center tries to respond to your request for support in less than one hour.

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Microsoft Windows 2008 R2 Consulting Services
Windows Server 2008 R2 Technical Support Services

Windows Server 2008 is an important advance in making IT systems more secure and fault tolerant, easier to virtualize and manage, higher performing, and able to provide an improved platform for web publishing. Progent can assist your company get the most from the enhancements incorporated into Windows Server 2008 by delivering consulting, troubleshooting, training, staffing, monitoring, and security engineering services.

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Firewall Setup for Palo Alto Networks PA-220 Series Firewalls
Palo Alto Networks PA-220 Series Firewalls Evaluation

Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security ecosystem that spans your data center and cloud assets and guards any user anywhere with any device.

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Microsoft Expert Office 365 and Apple iOS Specialist
Online Troubleshooting for Hybrid Office 365 and Exchange

Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated email components to lower hardware costs and management overhead. You can deploy Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to assist your organizations to assess the benefits of Exchange Online, design a network topology that aligns with your business needs and IT budget, implement an efficient migration from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management staff and users, and provide ongoing consulting and technical support.

Core Routers Consultant Cisco Certified Experts IOS XR Software Configuration
Cybersecurity Organization for Security Newark New Jersey Newark Security Consultant for Security
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SCCM Upgrade Technology Consulting
SCCM Device Management Online Consulting

Configuration Manager automates application and device provisioning and updating, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a single point of control for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help businesses of any size with any facet of planning, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.

Debian Linux, Solaris, UNIX Support Services Downtown Miami Integration Support for Debian Linux, Solaris, UNIX Coconut Grove
Durham County North Carolina Microsoft MCDBA Engineer Work From Home Job Virtual Office Job for ISSAP Consultant in Raleigh Durham Cary
64-bit Upgrade Online Troubleshooting
64-bit Server On-site Technical Support

Progent's Microsoft-certified engineers can help you design, document, implement, administer, and troubleshoot a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the important 32-bit programs that you want to keep as well as the new 64-bit versions of software you plan to run.

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Exchange 2013 Backup and Restore Specialist Exchange 2013 VoIP Technical Consultant
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Jabber and Webex Professional
Jabber and SIP Computer Engineer

Progent's Cisco Jabber consultants offer online or on-premises support to help organizations of any size to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for the technologies that go into building a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration ecosystem.

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SCCM Cloud Integration Integration Support
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Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network resources, protects against company data leakage, provides network health monitoring, enables secure self service, and delivers a common point of control for administering multi-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help businesses of any size with any facet of designing, installing, using and repairing a SCCM deployment for local, cloud, or hybrid networks.

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ISA Server 2006 Remote Troubleshooting ISA 2006 Network Consultant
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IT Outsourcing Company for Milpitas California Microsoft Certified Partner Technical Support Company
Microsoft Dynamics CRM Setup and Support
Customer Relationship Management Support and Setup

Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive client interactions. Built-in Sales and Customer Service components allow employees to share information to help improve sales success and offer steady, effective customer service. Progent can set up the optimal network infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer service databases.

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Consultants for Exchange 2016 Disk Availability Group
Exchange 2016 DAG Engineers

Progent can help you in all facets of your upgrade to Exchange 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.

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Consultant Services for Monitoring and Reporting
Comprehensive Event Management Professionals

Remote continuous monitoring, proactive alarms, and actionable reports are crucial to maintaining the proper operation of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages designed to assist you to identify and resolve a most IT network issues before they can disrupt your business.

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Integration Consultant for Networking Pasadena, TX Firewall Protecting in Detroit
Tennessee Tech
Migration Help for Arkansas

Progentís Technical Response Center (TRC) offers affordable national after-hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer extended hours phone support and online direct network connection to isolate and repair network problems rapidly and economically.

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Irvine Small Business IT Consulting Security Consulting Services for Irvine
Outsourcing for Power View
SQL Server Analysis Services Online Consulting

Progent can provide the expertise of Microsoft-certified engineers and experienced database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security professionals to assist your business to assess the potential advantages of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

Jersey City Outsourced IT Management Services Jersey City, NJ Network Assessment
Microsoft SMS Server Integration
SMS Server Upgrade Network Consulting

Progentís Microsoft certified consultants offer small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important software quickly and reliably to specified users, lower software expense and stay compliant by determining patterns of usage, enhance Windows protection by improving your knowledge of vulnerability and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently utilizing the administrative functions incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including program and hardware inventory.

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Lync Server 2010 Engineers Microsoft Lync Server Specialists
MCSE Expert Certified Online Support Services for Great Plains Migration Integration for Dynamics GP Great Plains Accounting
MCSE MCSA MCDBA MCIPT MCA Support Telecommute Jobs in Westchester County New York Microsoft Engineer Career Yonkers
Microsoft Windows 2000 Network Consultant
Remote Troubleshooting for Windows 2000

Progent's Microsoft-certified Windows Server 2000 experts offer network help and IT consulting services for the entire line of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting offerings include network design, installation, documentation, on-site and off-site support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.

Mandrake Linux, Sun Solaris, UNIX Technology Consulting Services in Phoenix Gentoo Linux, Sun Solaris, UNIX Consultant in Maricopa County Arizona
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Comprehensive Event Management Online Technical Support

Even if your company has a small network services staff and a modest IT budget, your information network can still have the same high availability and responsiveness that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your vital network applications and servers up and running.

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Microsoft Exchange Support Exchange 2019 and Outlook Support Outsourcing
Microsoft Exchange 2016 Migration Planning Online Support
Online Help for Microsoft Exchange 2016 Upgrade

Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Microsoft Network Help Pasadena CRISC Risk Evaluation Support Outsourcing
Microsoft SQL Server 2017 Computer Installation Microsoft SQL Server 2016 Technology Consultant
Microsoft SharePoint Server 2013 Technology Consulting Services Microsoft SharePoint Integration
Microsoft Windows Server 2016 Recovery Services IT Specialists for Windows 2008 Server
Online Support Services for ProSight DPS Backup and Recovery Services
Support and Setup for ProSight Managed Cloud Backup Services

ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical files, apps and virtual machines that have become lost or corrupted due to hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information.

Microsoft Windows Server 2016 System Repair Windows Server 2016 Computer Network Support
Altaro VM Backup Deduplication Consultant
Altaro VM Backup Troubleshooting Consulting Services

Altaro VM Backup software provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for specific files and emails, support for Windows Server Cluster Shared Volumes and vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

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macOS Online Troubleshooting Specialists
Consultancy for macOS Phone-based

Progent provides nationwide remote phone support and consulting services for companies who run Apple macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft technology. Progent's experts can provide Mac clients a variety of IT services including desktop assistance, upgrading to the most recent version of macOS from other earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online technical support provides maximum leverage for your information technology budget by extending client efficiency and limiting the hours charged for computer repair services. Advanced remote access utilities and skilled service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and expense by going to your location. In most of situations your network issues can be remediated over the phone or through a mix of telephone support and online network analysis. Progent can make available Cisco CCIE network experts and CISSP certified security specialists to assist you with the most difficult network issues.

Migrations Information Technology Support
Telecommute Job for Compensation for Cisco Consultants
Compensation for Microsoft Consultants Career

Progent's compensation structure is based on contribution, so just like being an independent contractor, your income is directly driven by your generated revenue. Certain of our support staff stress quality of life and elect to consult at an easy pace, using our flexible calendar to follow individual pursuits like mountain biking, motorcycle racing, snow boarding, fishing, travel, or sharing private time with family and acquaintances. Others use the chance to earn major dollars via hard effort and long hours. Progent completely encourages either side of the spectrum and everything in the middle.

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ProSight Email Guard Spam Filtering Services
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Professionals for MRTG for Linux
Linux Network Monitoring, Nagios and MRTG Engineers

Nagios and MRTG are powerful, license-free monitoring tools that run on Linux and can be deployed to analyze UNIX networks, Microsoft Windows networks, or mixed-OS systems in which Linux and Microsoft Windows coexist. The Nagios monitor allows network support engineers to track network services including SMTP, HTTP, FTP, and NNTP. MRTG permits you to track the bandwidth through SNMP network devices including processors, routers, and switches. Progent's network monitoring consultants can help you utilize both these programs to streamline and repair your computer network.

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CISSP Certified Cybersecurity Consultants
Technology Professional for CISSP Certified Security Auditor

Progent's CISSP-premier network security experts can help organizations of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity systems that protect a small office against modern threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources distributed across multiple physical datacenters and various clouds.

Network Assessment for Microsoft Windows in Pasadena Slackware Linux, Solaris, UNIX Support
Consultant for ISSAP Certified Cybersecurity Architecture
Technical Support for ISSAP Certified

Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough examination and significant work with information security architecture. ISSAP security experts have comprehensive understanding of access management systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture.

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Network Consulting Subcontractor Jobs Freelancing Job Albuquerque New Mexico
Catalyst Switch IPv6 On-site Technical Support
Catalyst 6500 Switch Technical Support Services

With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain the full benefits of adding intelligent services into their networks. Cisco's Catalyst switch product line makes it possible to enable features to make your IT network highly robust to handle time-critical requirements, scalable to support growth, safe enough to protect restricted data, and designed for prioritizing and managing all traffic to optimize system operations. Progent's Cisco certified consultants can help you pick out and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's CISA certified security consultants can help you develop a strategic security policy and configure Cisco switches so they powerfully support your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.

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Network Engineer for 64-bit Upgrade Independent Consulting Services
Remote Support for Meraki 802.11ac Access Point
IT Services for Meraki

Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and support services to assist you to design, install, manage, tune, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also help your organization to plan and deploy hybrid environments that combine local and cloud-based resources and that deliver easy access, advanced protection, unified management, and dependable operation for all your mobile and desktop endpoints.

Network Integration Technology Consulting for Meraki MR42 Access Point
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ProSight Managed Services Professionals

Progent's ProSight family of managed services are designed to provide businesses who have small in-house IT administration and support staffs with low-cost access to enterprise-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed IT services include predictable IT management costs, smart automation of common administrative processes, ongoing adoption of the latest technology, graceful migration from legacy technology to modern solutions, close fit between information technology with strategic objectives, access to seasoned IT consultants, and allowing management to concentrate on business issues instead of ever-changing computer technology.

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SCCM 2012 Troubleshooting Computer Consultant
SCCM 2012 Troubleshooting Network Consultants

Progent can help your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older change management solution or assist you to modify your current SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

Networking Migration Gentoo Linux, Solaris, UNIX Computer Consultant
Newark Support Group California Fremont Technical Support Company
Unified Attendant Console Technical Support Services
Unified CM and Exchange Consulting

Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, operates as the core of Cisco's communications and collaboration solution. Cisco Unified CM and Unified CM Express offer a borderless IP-PBX by integrating closely with applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer effective and affordable remote and onsite expertise to assist organizations of all sizes to build and administer CUCM deployments by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent's consultants can assist with any aspect of Unified CM configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE VoIP networking support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server.

Northern California Network Assessment Computer Service in California
Office 365 Management Support Office 365 Outlook Integration Online Support
Office Communications Server 2007 Professionals MCSE Expert Certified IM Infrastructure Integration Services
Office Communications Server Release 2 On-site Support Instant Messaging Specialist
Omaha Council Bluffs BlackBerry Exchange Network Engineer BlackBerry BPS Computer Specialists in Omaha, Douglas County
On-Call Services for RIM BlackBerry BlackBerry Desktop Manager Network Security Consultants
On-site Support for IP phones 8800-EX Wireless IP Phone Consultant Services
Microsoft Firewall Remote Troubleshooting
Network Consulting for ISA 2004 Standard Edition Server

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing ISA Server-based security installations for information systems with many offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Onsite Technical Support Server Help
Cisco DistributedDirector Specialists
Online Consulting for Fault-tolerant Load Balancing

Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. High availability load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.

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Operations Security Cybersecurity Firms Backup Exec Cybersecurity Company
Integration Companies for Oracle RDBMS
Oracle database administration Cybersecurity Contractors

Progent can provide affordable online access to a certified Oracle database administration expert or an Oracle software developer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also help plan, build, enhance, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication tools and Oracle Recovery Manager.

Outsourcing Top Ranked Gentoo Linux, Solaris, UNIX Support and Setup
Migration Consultants for Solaris to Windows
Sun Solaris Migration Consulting

Progent can help your business to plan and execute a smooth migration from a Solaris-powered information environment to a network powered by MS Windows and capable of running Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can help you guard your data and minimize business disruption by developing an effective transition strategy that preserves your current investments in Solaris application and technology. UNIX-to-Windows migration support services available from Progent include analysis of existing environment, transition planning and testing, Exchange migration support, data and application software porting, and server and media transition and economization.

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Outsourcing Services for Small Business Network in Pasadena Support Outsourcing Long Beach, Los Angeles County
Lync Server 2010 Professional
Lync Server 2010 Consulting

Lync 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional PSTN calling. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support services to assist your company to maintain and repair your current Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also help you to design and carry out a smooth Skype for Business upgrade.

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Parsippany, NJ Technical Support Group Parsippany Network Installation
UNIX, Windows Consult
Windows and Solaris Professionals

Progent's UNIX family consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient single consulting firm to help you build and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Pasadena, Harris County Microsoft and Cisco Small Business Computer Consulting Group Contract Job for Microsoft MCP Remote Consulting
SQL Server 2017 Development Outsourcing
SQL Server 2017 R Services Specialist

Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist you to design and carry out an efficient migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from as-needed design assessment or debugging to comprehensive project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.

Plano - Addison Windows Server 2012 R2 Integration Group Windows 2008 Server Network Assessment in Plano - Richardson
Pleasant Hill CA Microsoft Network Solution Provider Concord CA Support Consultant for Urgent Network
Consultancy for NetApp MetroCluster Switchover
NetApp MetroCluster Design Engineer

NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with replication to provide rapid, zero data loss disaster recovery between sites that are up to 300km apart. Progent's team of veteran IT consultants can help you to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, determining aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to show compliance with information assurance standards and government mandates.

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ISSAP Certified Cybersecurity Architecture Engineers
CISSP-ISSAP Cybersecurity Architecture Professionals

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous examination and extensive work with information security design. ISSAP consultants have in-depth knowledge of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your company with all aspects of secure network architecture.

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Quark Training Apple Logic Training Professional
Technical Consultant for Exchange 2003
Exchange 2003 Server Upgrade IT Consulting

Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business goals.

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Remote Monitoring and Reporting Technical Support Services Microsoft Online Consulting
Remote Technical Support for Microsoft Operations Manager
Microsoft Operations Manager 2005 Support Services

Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progentís Microsoft Certified network consulting experts. With Progent's affordably priced network service programs, small and midsize organizations can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class availability, security, and performance.

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Expert Microsoft Certified SharePoint 2016 Data Loss Prevention On-site Technical Support
SharePoint 2016 MinRole Online Technical Support

Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

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Exchange Server 2013 Remote Support Services
Exchange 2013 Upgrade Professionals

Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact vital IT areas such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, create a cost-effective validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online support and management for Exchange 2013.

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Navision Technical Support Services

In addition to offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training customized to address your specific requirements. Progent's experts also can help you build and maintain a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.

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DoubleTake Carbonite Replication Manager Troubleshooting
Professional for Double-Take Software Backup

DoubleTake/Carbonite Software publishes a family of tools designed to provide small companies a range of cost-effective alternatives for backing up and restoring vital workloads such as Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have in-depth experience integrating DoubleTake/Carbonite technology into small company information networks to achieve an advanced level of availability and business continuity capability at an affordable cost.

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CCIE Expert Certified ASA 5500-X Firewall with Firepower Online Consulting
Integration Support for Cisco Firepower Configuration

Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.

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SIP Infrastructure Integration Services
CCIE Expert Certified UC520 IT Consulting

Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

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Windows Server 2016 Cloud Witness Specialist
Windows Server 2016 PowerShell Troubleshooting

Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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Example Application for MOM 2000
Microsoft Operations Manager Example Application

Before Progentís Microsoft Operations Manager solution, system problems were handled reactively, after workers were impacted by them. With the help of proactive, automated alerts and trend analyses sent by MOM, Progent is now able to anticipate server troubles before they becomes serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before clients are aware that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class availability, security and performance.

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Wireless Security Technology Professional
Wireless Security Consultant

Progent provides expertise for security evaluation software including LANguard from GFI for performing a variety of automatic system auditing scans to uncover possible security gaps. Progent has broad knowledge of security auditing tools and can show you how to make sense of audit reports and respond appropriately. Progent can show you how to build protection into your company operations, configure auditing tools, plan and implement a secure network architecture, and recommend procedures to optimize the safety of your IT system. Progent's security engineers are ready to assist you to set up a firewall, implement secure remote connectivity to email and business applications, and install VPN. Progent's qualified security experts can also validate the security of web applications and can run comprehensive information security assessments of enterprise-wide security to determine your organization's compliance with key industry security standards such as HIPAA, NIST, and ISO.

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SCCM Patch Management IT Consultant
SCCM Hybrid Integration Professional

System Center Configuration Manager automates application and device provisioning and updating, simplifies compliance settings management, inventories network resources, protects against company data leakage, provides network health monitoring, enables safe end-user self service, and delivers a single control mechanism for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.

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Windows Server 2016 Hybrid Integration Support and Setup
Setup and Support for Windows Server 2016 PowerShell

Progent's certified information technology experts offer Windows Server 2016 migration consulting to assist businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Ubiquiti AP Consultant
Technology Professional for Ubiquiti Security Gateway

Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running across multiple venues with any number of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the skills of veteran wireless consultants who can help your organization to assess the benefits of Ubiquitiís UniFi technology for your business and assist you to design, deploy, administer, and maintain your UniFi ecosystem.

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Call Center Management Services Support and Integration
Service Desk Management Support Outsourcing

Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

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Internet Data Center Consultant
Branch Office IT Consulting

For enterprises with branches in California or any region served by Progent's engineers, Progent's Microsoft-Premier network support experts and certified Cisco system specialists can provide a range of IT support services including project management, Sarbanes Oxley compliance, office moves, corporate security, system design, on-site or phone-based emergency support, and technical support for data center hosting environments. A Progent IT consultant can show you how to design a multi-site network that makes smart use of co-location facilities and Internet hosting sites. Progentís Microsoft Premier consultants can help major enterprises plan, deploy and support massive rollouts of updated versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can assist you to configure Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and wireless networking.

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SPA500 Series IP Phone Remote Consulting
Cisco VoIP Phones and Contact Center IT Services

Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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System Consulting California Microsoft and Cisco Authorized Expert Dublin Networking Help
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ProSight Virtual Hosting Engineer
Private Clouds for Small Businesses Professional

Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the maximum degree of availability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization architectures that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and IT administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.

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Les Kent has a 35-year history of effective technology integration, executive management, marketing, and operations. He has shown a talent for creating sophisticated IT solutions in his roles as as a system designer, application developer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and global enterprises.

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Live Online Office Word Train
Online Office 365 Excel Training Software Support

Progent's webinar training classes offer small companies the cost savings, ease, and flexibility of web-based learning and the proven pedagogic methods of experienced instructors who use advanced technology to simulate live, interactive learning environments. Progent can provide webinar training for key desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Visio: MS Dynamics accounting and management reporting solutions such as Microsoft Dynamics GP (Great Plains); plus other popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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Online Troubleshooting for wireless IP phones and Cisco Unified Communications Manager
wireless IP phones and CUCM Help and Support

Progent's Wi-Fi IP phone configuration experts offer online and on-premises support to help your organization create and administer a Cisco Wi-Fi IP phone solution by providing integration services that range from troubleshooting the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.

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Intune Policy Settings Computer Consultants
Specialist for Mobile Application Management

Progent's Microsoft-certified Intune consultants can assist your company to assess the strategic value of utilizing Microsoft Intune for administering your mobile devices including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent can help your company to configure policies, set up pilot systems to confirm the benefits of Intune for your network, deploy Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and maintain your Microsoft Intune deployment.

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Virtual Server Engineer
Server Consolidation Remote Support Services

With virtual servers, companies are able to operate multiple virtual servers on a single physical server. Virtualization technology allows businesses to gain all the advantages of server segmentation, but without the expense that goes with buying additional server hardware. Virtual servers are the critical technology behind private clouds, which offer major benefits such as reducing the costs of capital equipment, datacenter facilities, and management while improving information security, network availability, and disaster recovery. Other useful server management options include network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can assist you with all aspects of server virtualization and administration to enable your business to cut expenses and save time.

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Wisconsin Installer

Progentís Technical Response Center (TRC) offers low-cost nationwide after-hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours phone help and online secure computer access to isolate and repair network problems quickly and affordably.

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Data Center Specialists

Progent's Data Center engineers can show you how to identify fault-tolerant data centers that match the specific needs of your business. Fault tolerant Internet Data Centers are particularly attractive to small organizations because of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to design an on-site data center with even a basic degree of fault tolerance is too expensive for typical small businesses. Progent is ready to help you reap all the benefits of non-stop data centers and 24x7 colo sites by offering a full array of engineering and maintenance services.

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