Fast Online Help for Pasadena California Networks
Fast Remote Help for Pasadena NetworksFor businesses in Pasadena California, Progent offers online support for networks powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have delivered online troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-qualified engineers to help with challenging infrastructure problems, as well as the services of CISSP-certified security experts to handle high-level security architecture and troubleshooting jobs.

Progent's online support experts provide excellent leverage because they have the practical background and have access to the sophisticated technology required to resolve most network problems rapidly. Efficient support reduces direct expenses because solutions require minimal billable consulting minutes. Online support also avoids the cost of sending a consultant to your office. Your organization benefits even more in indirect costs by minimizing or avoiding network downtime and associated costs resulting from business disruption, upset customers and vendors, idle workers, and de-focused management. Progent's advanced remote technical support experience is especially helpful for organizations that are dependent on public clouds for critical infrastructure or software like Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises tech support may not be an alternative.

Progent's billing policy for remote support is structured to leverage your network support dollar. Progent charges per minute for telephone-based assistance, so you owe just for the services that you receive. In contrast to many remote support firms, Progent requires no initialization fee or minimum job duration. Progent's one-minute granularity and simple model for pricing prevent situations where speedy. minor repairs somehow end up as big tabs. Progent's penchant for handling technical issues efficiently means you saves cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has refined a collection of customized technologies and proven methodologies which allow the highest level of effectiveness for remote engineering help and troubleshooting for IT networks of any size. Progent provides secure Virtual Private Network support for gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the consultants of Progent's online support team to access your company's environment remotely without compromising corporate security.

Progent's proven customer support reporting application keeps extensive histories of the support that Progent's clients have received. Progent's staff service personnel have the benefit of the details of services delivered to every Progent client by any Progent engineer. This archive of issues and solutions is stored as a conveniently exploitable proprietary knowledge base that enables Progent's remote support experts to share their experiences with the whole team to ensure that the efficiency of Progent's technical support improves over time. Progent's extensive list of certifications and close relationships with important technology companies including Cisco and Microsoft open up additional massive technical support databases and permit priority response from manufacturers' internal engineering staff so Progent's online service experts are able to determine optimal solutions quickly.

Online technical services available from Progent to businesses in Pasadena California include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, fixed-price managed services intended to enable small and medium-size businesses to benefit from the same advanced IT solutions deployed by some of the industry's leading enterprises. The ProSight line of outsourced network management services addresses all key aspects of modern networking such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis technology to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the complete threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and allows rapid restoration of vital data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating tedious management processes, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that need critical updates, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the state of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent consultant so any looming problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the deployment of your core network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) environment. Both also include a year of advanced remote network monitoring and management. Benefits can include easier network management, improved compliance with information security regulations, more efficient utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's ability either to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup/recovery system that meets your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for special information technology projects. Progent's rates for ongoing development or consulting tasks are set based on the level of expertise of the engineers assigned. Progent's experience with these important fields of information technology enables clients to complete major projects within budget and on schedule. Progent's special remote consulting solutions include:

  • Help Desk Call Center Expertise
    Progent's Call Center service options for organizations with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Call Center services, co-managed Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that manages all aspects of remote desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent provides service desk support at a significant discount from Progent's regular desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve complex problems.

    Progent's Call Center consulting support can assist you in creating an effective new Help Desk Call Center or improving your established one, evaluating or modifying Help Desk Call Center software to address the special demands of your business, or adding temporary phone support staff to supplement your existing Help Desk Call Center group during high-demand events such as software migrations, major upgrades, or rolling out new business software.

    Progent's Call Center team of veteran information technology professionals gives your workers in Pasadena California rapid access to an effective technical support group with extensive experience delivering phone support and remote repair service for networks powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Help Desk Call Center perception as a significant contributor to business performance, and Progent's policy is to resolve and not simply track IT problems.

  • Business Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting staff offers phone-based and in-depth consulting support and training in key application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting expertise, customization, and training for familiar Microsoft business applications including CRM, MS Office Project, Office 365 Word, and Office 365 Excel. For more on Progent's expertise, customization, and training offerings, refer to Progent's Applications Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; seamless management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new deployment of System Center 2016, extend or optimize an existing one, migrate smoothly from a prior version of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers businesses in Pasadena California remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can configure Operations Manager to suit your business so your IT support is proactive rather than reactive. By uncovering potential problems before they grow into crashes, proactive monitoring can ward off stressful and costly service crises. Progent can also use server and infrastructure monitoring tools like Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft systems, or systems powered by a mix of OS platforms.
How Your Pasadena Business Can Contact Progent's Online Support Experts
To get in touch with Progent about emergency phone-based expertise with Microsoft Windows, macOS and OS X, or Linux networks, visit Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Pasadena California, Progent's online computer support specialists can provide expert and cost-effective IT support whenever your company needs it. More than 15 years of delivering online repair services has earned Microsoft Partner status for Progent's consultants and has enabled Progent to develop high-end troubleshooting capability and to refine online connectivity tools to fix computer problems quickly while eliminating the expense and lost time that comes with in-person support calls.

Even if your Pasadena company works with a local freelance consultant or employs a full time IT staff that know how to handle common network issues, Progentís Microsoft certified consultants can still provide an easy and transparent virtual expansion of your on-site resources for situations when your regular service personnel either don't have the bandwidth or the expertise to deal with unexpected network crises or particularly complex integration problems.

Details of Progent's Online Network Services for Pasadena California
Progent's online help, Internet-based repair, network security consulting, and network management services give businesses in Pasadena California the greatest leverage for your IT investment. Whether you require occasional phone help and remote troubleshooting or full-time Help Desk call center support and network management, Progent's experts can provide your company enterprise-level IT support while allowing you to avoid the expense and hassle of running a large in-house IT staff. Highlights of Progent's National Remote Support program include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Partner support company and Progent's staff size, breadth of technical knowledge, refined remote support tools, and familiarity with enterprise networking enable companies to escape the pitfalls associated with excessive dependence on smaller service organizations, individual freelance service providers, or limited in-house resources.

Progent stands out by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier consultants average longer than a decade of real-world industry background, in the trenches of network support, performing a wide variety of IT projects for an extensive array of businesses. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its consulting personnel. This ensures that you get not only expert IT capability, but also a consultant with proven methods for using computer knowledge to fix actual IT problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for online service and in-person help by the minute. Consequently, you are invoiced just for delivered support. Progent does not impose a more expensive rate for off-hours or priority service, and inside California or in regions where Progent offers on-site support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no startup charge and requires no retainer for support services delivered during regular business hours. Many support organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's fine granularity avoids large bills for fast solutions so you will not be tempted to permit less critical problems to fester.

  • Complete Records of Delivered Services
    Progent has created a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike some independent consultants or small service firms who offer minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation sent by each consultant to every customer. The discipline of detailing and organizing service activity allows more effective support and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of vital service information.

  • 24x7 Network Monitoring with MS Operations Manager
    Progent is one of the only consulting companies to offer round-the-clock remote monitoring services powered by MS Operations Manager. MS System Center Operations Manager allows your network support to be proactive rather than reactive. By anticipating potential issues before they cause downtime, network monitoring can keep your IT network from stressful and expensive availability disruptions.
How Does Our Company Start Receiving Remote Computer Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.



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    Progentís IT outsourcing services offer economical network support for medium-size businesses. Whether it includes designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or building an on-line eCommerce solution, outsourcing your network engineering services can smooth out costs and minimize uncertainties, permitting IT support budgets to grow in a more moderate and controlled fashion than is feasible by amassing a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust system architecture for your critical Windows-powered business software including Windows 2008, Exchange Server, and SQL Server.

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    Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to move from an older version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your current SCVMM environment so you realize the highest possible return on investment.

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    Technical Consultant SCCM Upgrade

    System Center Configuration Manager automates software deployment and updating, streamlines security and compliance settings control, keeps track of network resources, guards against company data leakage, performs network health monitoring, enables secure self service, and offers a common point of control for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist you with any aspect of planning, installing, using and repairing a SCCM solution for on-premises, cloud, or hybrid environments.

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  • Windows, UNIX, Solaris Network Consultant
    Solaris with Windows Consulting Services

    Progent's UNIX family support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient single source to show you how to build and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    ASA Firewall Computer Consultants

    The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progentís colocation center IT services are intended for businesses with equipment located at Internet Data Centers or data center colocation hosting sites and requiring on-demand in-person service at the collocation site plus off-site support from Microsoft and Cisco Certified professionals. Progent provides a full array of Internet Data Centers and data center and collocation support services such as network topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, design and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall integration and support, designing load balancing solutions, and planning fault tolerant server and storage clustering configurations.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security designs for IT networks with many sites, remote workers, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.

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  • Mobile Application Management Network Engineer Award Winning Integration Microsoft Intune Migration
  • Network Consultants Forefront TMG Internet Security and Acceleration Server 2006 Specialists
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  • ASR 1000 Router Setup and Support
    Online Support Core Routers

    Cisco has designed a full product line of routers that includes appliances designed to provide the security, bandwidth, and reliability required by customers from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS platform, including Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

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    Firewall Setup Firewall and VPN

    Progent offers small and mid-size organizations expert support for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to create a detailed security plan and select appropriate products from a variety of suppliers to support your security objectives while staying within your budget restraints.

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  • Extended Helpdesk Network Consultant
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    Progent's Network Help Desk Call Center Outsourcing Services for PC desktop support are intended especially for small businesses who need fast access to a Help Desk Call Center with professional phone support and full escalation options but who must work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Integration.

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    WLAN Site Survey Configuration

    Progent's Wi-Fi site survey and predictive modeling help you to plan, deploy and debug a Wi-Fi LAN optimized for your environment, providing your business a wireless solution that delivers the reception, speed, capacity, Quality of Service, data protection, and hand-off capability your business needs. Wireless survey services from Progent include online predictive analysis for designing a wireless network and onsite survey services for validating, tuning, and debugging an operational wireless network.

  • On-site Support System Center 2016 Troubleshooting Support and Help System Center 2016 Disaster Recovery
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  • Online Technical Support Windows Server 2019 Hybrid Integration
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    Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.

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  • 24-7 Home Based Microsoft Certified Telecommuting Jobs
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    Progent believes that a well architected and executed network is a vital factor for enabling any firm's success, and we apply this philosophy in our corporate network infrastructure. Progent has built a non-stop virtual office infrastructure that enables Progent's in-house engineers and authorized contractors to offer fast and effective support, cooperate closely on complex projects, and gain from career and private growth by acting as a member of a dynamic company culture of personal drive and freedom.

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    Forefront TMG 2010 Remote Consulting

    Forefront TMG 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server and provides a centrally managed web gateway that acts as a one-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits custom reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft engineers can help you to plan and execute test and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also help your organization to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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  • Microsoft SBS 2003 Outsourcing
    Microsoft SBS Premium Add-on Computer Engineer

    Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the foundation for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network expert with real-world expertise and broad experience in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and servicing IT environments based on the Microsoft SBS suite of servers and programs.

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    Progent offers small organizations two specially designed security evaluation scanning packages that provide, for a preset price, remotely managed inventory scans of your network security profile which are analyzed by certified information security specialists who interpret the data collected by the scan, present objective summaries of your current security vulnerability, and make suggestions for enhancements. Progent offers two non-overlapping security evaluation packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while offering enterprise-quality assessments of your network's vulnerability to attack.

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    Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of benefits such as reduced capital costs, savings on operational costs, better executive focus, enterprise-class security, enhanced availability, and business continuity.

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    Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or onsite configuration and troubleshooting support to assist you to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless access points to accommodate your specific office design, construction, and expected network traffic.

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  • Microsoft Expert Clustered Windows Integration Services
    Network Consulting Microsoft Windows Server 2003 Cluster

    Progent provides Microsoft Windows Cluster Server consulting to help your company utilize fault-tolerant server clusters that can deliver 24x7 operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By assisting you t build fault-tolerant server clustering solutions powered by Windows Clustered Server 2003, Progentís Certified Windows engineers ensure that your zero-downtime server clusters are set up to optimize the business advantage of your IT network.

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  • VPN Integration
    Cisco Virtual Private Network On-site Support

    Cisco's security and offsite connection products for small companies represent a comprehensive line of manageable security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that align most closely with your business goals.

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  • After Hours Exchange 2013 Data Loss Prevention Integration Support
    Exchange 2013 DAG Consult

    Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and delivers important new features as well as a revamped architecture. These enhancements affect key areas such as ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange 2013, design an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange Server 2013.

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  • Sun Solaris Upgrade Consulting Upgrade Consulting Solaris to Windows

  • Dynamics GP Excel Reports Development Company
    Dynamics GP Crystal Reports Remote Consulting

    Microsoft Dynamics GP accounting includes analysis and reporting capabilities that allow you to monitor all operations, revenues and expenses, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can help you design reports that allow you to understand your business more completely, converting uncooked data into valuable management information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver specialized business software development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.

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  • Outsourcing Sun Solaris
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    If your business network combines Sun Solaris platforms with MS Windows, Progent can help you to integrate your IT resources into a unified network that allows all your OS platforms to coexist for easy management, seamless information exchange, high reliability, enhanced throughput, and tight security. Progent's Solaris and MS Windows integration support services feature IT infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and administration, online network help and repair, in-person technical support, and Contact Center outsourcing.

  • Support SharePoint 2016 and SQL Server SharePoint 2016 Management Support and Help
  • Support and Setup Exchange 2013 OWA 24x7 Online Support Services Exchange 2013 Data Loss Prevention

  • Integration MSCRM
    Remote Support Microsoft CRM

    Microsoft Dynamics Customer Relationship Management helps small businesses build profitable customer interactions. Built-in Sales and Customer Service components enable employees to share data to help improve selling success and deliver steady, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service databases.

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  • ISSAP Certified Security Architecture Professional
    Consultants CISSP-ISSAP Certified

    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough testing and extensive experience with network security architecture. ISSAP security experts have comprehensive knowledge of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all phases of architecture security.

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  • Urgent Onsite Support Consulting Cisco and Microsoft Certified Experts Remote Support Online Consulting
  • VoIP On-site Support 24/7 Instant Messaging Services
  • Windows 10 Pilot Testing Technical Support Microsoft Windows 10 SCCM Services
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  • 24-7 2500 Wireless Controller Consultants
    Meraki Online Support Services

    Progent's Cisco-certified wireless technology experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent's Data Center professionals can show you how to select fault-tolerant data centers that match the particular requirements of your business. Fault tolerant off-site data centers are especially attractive to small companies due to of their affordability and convenience compared to taking a do-it-yourself strategy. Attempting to create an on-site data center that offers even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent can show you how to get all the advantages of non-stop data centers and 24x7 colo sites by providing a complete range of consulting and support services.

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