This page contains current updates on cybersecurity threats, fixes, and leading practices. Contact Progent if you need help defending your system against the latest cybersecurity threats.
Progent's IT outsourcing packages offer economical network support for small organizations. Whether it includes planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing network support expenses to grow in a more linear and controlled manner than is feasible by building up a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available network foundation for your critical business software based on Windows including Office XP, Office 2003, and Office 2000.
Progent's Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP platform built, like all Microsoft accounting solutions, on the expandable and popular platform of Windows technology. Dynamics GP offers an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its modular approach you can purchase only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progent's Dynamics GP/Great Plains support experts can show you how to install, configure and manage the latest release of Microsoft Dynamics GP or migrate smoothly from an earlier release.
Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and based on software first produced by Connectix, provides the performance needed to accomplish hardware reduction, application migration, and server quarantine tasks through virtualization techniques in an enterprise-ready computing environment with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses who want to improve operational efficiency in application programming and testing, upgrading from legacy line-of-business applications, and server consolidation. Progent's certified Virtual Server experts can help your company to assess and deploy MS Virtual Server.
Progent's Microsoft-certified consultants can provide low-cost online and on-premises support to implement your upgrade to Exchange Server 2010, generate comprehensive documentation of your new messaging environment, educate your IT staff and users to get them ramped up quickly on Exchange Server 2010, and provide continuing administrative consulting and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a centralized mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of VMM, develop processes for building and deploying virtual machines and VM hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the potential business benefits of new capabilities like Storage Replica and Shielded VMs. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware ESXi expertise.
Progent's Microsoft-Certified SQL Server consultants offer a range of support services to help small companies to plan, configure, administer, and repair Microsoft SQL 2008 systems so that they receive the maximum strategic benefit from Microsoft's advanced information management technology. Also, Progent offers assistance with network architecture, enterprise-wide security, and application development to increase the strategic advantage of your information network.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange Server 2007 that are in keeping with your business goals.
Progent's Mac experts can support the creative aspect of Macintosh environments by providing consulting services and education in imaging, audio, and video. Progent's support professionals can provide help in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 including cloud solutions, mobile management, at-home workforce connectivity, security and compliance, streamlined provisioning, and Help Desk Call Center support.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the basic capabilities and worldwide standards of performance that information security professionals are required to learn. CISM provides executive management the assurance that those who have qualified for their CISM credential possess the background and capability to provide effective security management and consulting consulting.
Progent can assist small and medium-size companies to implement centralized endpoint management platforms for maintaining endpoints used by offsite workers.
For enterprise project management support, Progent offers access to senior information technology experts with years of experience in technology management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow leading practices to make sure strategic projects are successfully completed on schedule and on budget.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of a new generation of enterprise-class programs that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent's consultants offer Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also help your business with iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For business networks based solely on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and supporting a network environment that is reliable, safe, fast and aligned with your organization's business goals.
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and associated email components to reduce hardware costs and management hassle. You can use Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your organizations to evaluate the potential advantages of Exchange Online, design a network topology that aligns with your business needs and IT budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Exchange Online, train your management staff and end users, and provide ongoing consulting and troubleshooting.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a powerful but manageable IT network. The technical demands of the Microsoft .NET components included with Microsoft Small Business Server requires a computer support expert with real-world background planning and building cohesive, comprehensive business network environments. Progent's Microsoft SBS Server consultants have an average of more than a decade of experience integrating computer systems powered by Microsoft products. This experience assures you results in deploying, managing, and maintaining IT solutions that incorporate the Small Business Server suite of servers and productivity software.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, monitor, optimize and debug their networking hardware such as switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or isolating performance problems.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless uptime with fast failover, and strengthening security by identifying threats and filtering traffic content according to user class and location. Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller solutions.
Progent is looking for a variety of on-staff employees such as solutions-driven MCSEs; network experts who have Cisco CCDP or CCIE certification; and specialists in advanced system design with backgrounds in mobile access, wireless networking, high-availability systems, disaster recovery solutions, data protection, and server virtualization. Progent is also hiring workstation support technicians, off-site service specialists, and CISSP or CISM accredited security consultants. Progent is also hiring experienced managers able to perform efficiently in our high-growth, virtual office model. Progent works with independent consultants who have in-depth expertise and field experience in high-demand IT topics outside Progent's primary technical focus. Progent's Experts Team hires freelance consultants who offer advice and development support for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of popular platforms such as Linux, Macintosh, or Solaris, or offer expert skills in technologies such as telecommunications, web development, EDI, eCommerce, or dbm programming. Freelance contractors certified by us cooperate with our in-house engineers to provide end-to-end IT services for small and midsize company networks.
The Helpdesk service delivery structure used by Progent gives small and midsize companies an effective option to reliance on independent consultants by offering broad technical knowledge accessible to numerous engineering teams, optional 24x7 availability of emergency help, fast escalation to top-level experts for handling the most intractable issues, support consistency and reliability, quick follow through overseen by veteran support administrators, a choice of easy-to-use mechanisms for requesting service jobs, and excellent progress transparency made possible by ticket tracking and available via a web-based portal.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Access Point experts offer affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including reduced capital costs, reductions in operational expense, better executive focus, enterprise-class security, enhanced availability, and business continuity.
Altaro VM Backup offers small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables low-cost backup to Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your exposure to data loss, advanced encryption, granular restore capability for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Progent can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security and compliance, and boost productivity by ensuring that operating systems and applications are always up to date, tracking product licenses, and monitoring usage profiles so you can make smart purchasing choices. Once your organization is ready to update your SCCM 2007 device management solution, Progent can assist you to plan and carry out an efficient migration to SCCM 2012.
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent has a group of network experts located in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior DRBC preparedness experts. Progent can also assist you to plan and carry out a migration to the Flexential data center by providing services such as planning system architecture, specifying hardware components, system setup and testing, troubleshooting, setting up remote network management, and training your IT staff.
Progent offers affordable remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers expert help for Access application development, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored online training for Access application development and DBA services.
Progent's Microsoft-certified database developers offer small and midsize businesses online DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services available from Progent include software installation and configuration, database design and coding, administration services, synchronization strategies, storage management, tuning, data migration, security and compliance, backup and recovery options, problem solving, and training.
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to monitor all operations, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can help you design reports that allow you to understand your business more completely, converting raw data into valuable business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom line-of-business software development and web commerce applications that work transparently with Microsoft Dynamics GP.
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of all sizes to deploy, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's temporary staff augmentation services allow organizations to meet sudden increases in demand for network professionals without dealing with the expense and hassle associated with identifying and hiring experienced technical help and without adding to your full-time head count.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable customer interactions. Integrated Sales and Customer Service modules enable in-house staff to share information to help promote selling success and offer consistent, effective customer service. Progent can configure the most sensible network infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can show you how to integrate Microsoft CRM with your marketing or customer support data.
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed on multiple venues with any number of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the expertise of seasoned Wi-Fi consultants who can help your organization to determine the value of Ubiquiti's UniFi technology for your environment and assist you to plan, deploy, administer, and maintain your UniFi solution.
Progent's Microsoft-certified consultants can help you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT needs. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM by providing expertise with associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, team, develop a corporate-wide security plan, automate network administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent offers access to the affordable support of online Internet connectivity consultants to help your organization to evaluate or enhance your ISP services so your Internet connectivity solution meets your business requirements. Services available from Progent include evaluation of your current bandwidth use, carrier and service plan comparison and ordering, network provisioning, and overseeing a smooth move to a new carrier and/or service arrangement. Network provisioning can include enhancing current routers and switches and deploying additional ones, implementing firewalls, and upgrading dependable BGP architectures.
Progent's work environment will make you a more capable consultant by enhancing your technical skills and increasing the satisfaction of your clients. Progent delivers this promise by recruiting the best consulting experts for you to work with, offering a state-of-the-art network and communications infrastructure, using proprietary software tools to enable the maximum level of support, and by streamlining our business structures for attracting and retaining clients.
Progent's Microsoft and Cisco-certified network engineers can assist your organization to determine the benefits of Exchange 2010 for your business and can help you to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer fast payback by increasing your workers' efficiency, cutting the expense of hardware and service, streamlining management, and consolidating your vital communications technologies.
For large organizations, Progent can leverage internal network support staffs by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can perform as a seamless nearby supplement of corporate IT management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project planning, and world-class service for multiple location office environments based on Enterprise Windows. Progent can offer field consultants and specialists to help with a campus move or branch move, or a system designer to assist with setting up or utilizing an Internet Data Center or co-location site.
Progent can provide the guidance of a CRISC-certified risk management expert to help you to plan and implement an enterprise risk management strategy following best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
If you have a small business network with 10 to 50 desktop users, Progent's IT outsourcing services free your business from dependence on an individual freelance consultant while giving you cost-effective and dependable access to high-quality technical support. By delivering network support help when you need it, offering advanced knowledge for key applications, offering unique support such as automated server monitoring, and charging only for services you use, Progent gives you an economical way for maximizing the profitability of your small business network. Progent is the smart way for small organizations to create and maintain a robust and secure IT system and to benefit from fast access to the experienced help ordinarily available only to enterprises who are able to afford a sizeable internal IT group.
Colocation data centers allow businesses to share world-class data centers for hosting network hardware that runs critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation program such as choosing and migrating to a colo site, designing system architecture, specifying hardware, on-premises and on-line troubleshooting, setting up online network management, and education your IT personnel.