Progent's temporary staff augmentation services allow you to respond to sudden increases in demand for IT professionals without dealing with the expense and delays associated with vetting and hiring reliable technical workers and without increasing your permanent head count.
Even if your company has a minimal computer services group and a modest IT budget, your information system can still feature the same high reliability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT professionals, the most recent system management software for proactive monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Progent's wireless site survey services help you to plan, install and troubleshoot a Wi-Fi LAN optimized for your environment, offering your business a WLAN that delivers the coverage, speed, capacity, QoS, data protection, and roaming ability your company requires. Wi-Fi site survey services from Progent include online predictive analysis for planning a Wi-Fi network and onsite site survey services for confirming, tuning, and troubleshooting an operational wireless LAN.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and distribution companies to simplify supply chains and improve the efficiency of key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from occasional advice to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, training, and DBA services.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations as well as a redesigned architecture. These enhancements affect vital areas including ease of administration, availability, security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management for Exchange Server 2013.
Progent's certified Internet Security and Acceleration Server consultants have long backgrounds developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's certified security consultants can help you protect your Mac network through professional support offerings including running security audits, recovery from virus and denial of service attacks, configuring firewalls, integrating safe remote and mobile access, deploying monitoring software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy adapted for the specific objectives of your corporate information system.
Progent's Solaris platform support services provide small businesses and software developers assistance with managing and supporting Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified consultants can deliver affordable online and on-premises support to implement your upgrade to Exchange Server 2010, produce comprehensive documentation of your new messaging environment, educate your network support team and users to get them up to speed rapidly on Microsoft Exchange 2010, and offer continuing management consulting and engineering help. Progent can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive intranet system.
Progent applies no startup charge and asks no monthly commitment for support services delivered during normal working hours. Progent's one-minute granularity eliminates large invoices for quick fixes so you won't be forced to permit simple problems to fester.
Progent's certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent can help you to understand the many subscription options offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud resources.
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete security plan and build protection into your corporate processes.
Progent's certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your company, create test systems and rollout plans, integrate Windows Server 2008 with your network environment and applications, educate your IT staff how to run new administration utilities, and provide continuing consulting and technical support via affordable alternatives including Contact Center support and online technical support.
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Progent's Network Help Desk Outsourcing Support Services for PC desktop support are intended especially for small businesses who need fast availability of a Help Desk Call Center with expert phone support and full escalation options but who have to work within a modest network support budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to build a unique ability for supporting branch offices that need network help with the flexibility associated with with small organizations but which includes professional client interaction, complete documentation, and adherence to enterprise IT protocols. If your corporation has a sales office situated anywhere in or any area served by Progent's consultants, Progent can offer a broad range of onsite and on-line network support services and system design expertise.
Progent can provide fast online support from Cisco-certified CCIE networking consultants. Progent's CCIE consultants can connect to your network using advanced remote diagnostic tools to deliver quick and economical troubleshooting and repair of urgent network infrastructure problems.
Cisco offers a full array of routers including appliances designed to deliver the security, performance, and reliability required by organizations ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS platform, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security strategy, automate IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery strategy in case of an IT network disaster. Progent can show you how to define a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, high-availability system architecture that takes into account reliability issues involving a broad array of network technologies and processes.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a consistent runbook for restoring services rapidly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and maintain a DR solution based on VMware Site Recovery Manager.
Progent's Linux consulting experts offer small businesses and software developers support for managing and maintaining Linux computers that run with Microsoft-based technology. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent offers cost-effective online consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
Our compensation model is built on revenue sharing, so just like working as an independent consultant, your earnings are directly driven by your generated revenue. Certain Progent support staff stress lifestyle issues and elect to work at an easy pace, utilizing our flexible calendar to follow individual pursuits like hiking, motorcycle racing, snow boarding, surfing, vacations, or spending private time with relatives and acquaintances. Other consultants take advantage of the opportunity to make big bucks through hard effort and extended hours. Progent completely supports both sides of the spectrum and everything in the middle.
Progent's Microsoft-certified SQL Server application developers and database administrators can provide online expertise to help organizations of any size to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any facet of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service modules allow employees to share information to help improve sales success and deliver consistent, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your marketing or customer support data.
Progent’s IT outsourcing packages offer budget-friendly network consulting for small businesses. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or developing an on-line business application, outsourcing your IT engineering services can contain expenses and minimize uncertainties, allowing network service expenses to increase in a more linear and manageable fashion than is possible by building up a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system foundation for your vital applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized control and world-class protection for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact vital areas such as manageability, availability, security and compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange 2013.
Progent can assist your company to plan and execute an efficient transition from a UNIX-based IT system to a network based on MS Windows and suited for running Microsoft's popular office productivity software, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can help you guard your data and minimize business discontinuity by designing an efficient transition strategy that preserves your current investments in UNIX application and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of existing infrastructure, migration planning and testing, MS Exchange migration services, data and application software migration, and processor and media transition and consolidation.