Progent's Citrix consultants can assist you to plan, install, manage, and support a virtualized application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can help you to administer and support a remote datacenter that offers high uptime, advanced protection, and rapid recovery.
NetDocuments (NetDocs) is a leading cloud-based document management system built for the legal profession. Progent offers remote guidance from NetDocuments consultants to assist legal departments and law firms to design, configure, manage, optimize, or debug a document management system (DMS) solution powered by NetDocuments.
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.
VMware's NSX virtual network technology allows you to create entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can produce audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to design, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Progent's Power BI experts can help your business to design, deploy, manage, update or debug your Power BI solution. Progent's database experts can assist you to organize your target data for Power BI visualizations. Progent can assist you build and manage an onsite, cloud, or hybrid environment to run Power BI.
Progent is a leader in affordably delivering world-class IT help to small businesses. Progent's achievement in handling the IT support requirements of the chronically underserved small company market is the cumulative outcome of major technical and operational breakthroughs that have removed a great deal of the conventional costs out of administering IT service, injected unmatched technical skill into the support system, and dramatically accelerated the solution cycle.
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by providing constantly improved spam and virus filtering, policy management, content filtering, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outbound email testing to help you fix your email system and specify and regulate corporate security policy.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating efficiently by tracking the state of critical devices.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Cisco-Premier technology experts provide professional PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of security, performance and reliability for business networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progent's network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can help your company to design and execute a smooth transition from a Solaris-based IT system to a network based on Windows and suited for running Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your information and minimize business disruption by designing an efficient transition strategy that protects your current assets in Solaris application and technology. UNIX-to-Windows migration consulting services available from Progent include analysis of current environment, migration strategy and testing, Microsoft Exchange migration expertise, data and application transition, and server and media transition and economization.
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, reconfigure and debug their connectivity hardware such as switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating time-consuming management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that need important updates, or resolving performance problems.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
If you are a network consultant with system support experience, teaming with Progent and working for our clients will enhance your abilities via interaction with Progent's team of motivated, world-class consulting experts. Progent's focus on providing IT expertise and technical support to small and midsize companies will offer you the chance to work in depth with decision makers and contribute tangibly to the success of dynamic companies. Also, Our virtual office network provides state-of-the-art tools for off-site service and wireless connectivity to allow you to deliver speedy fixes when you troubleshoot business-critical issues.
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, tune your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management team, create a corporate-wide security strategy, automate IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent's Microsoft-certified engineers can provide advanced support in deploying, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Project Online and can provide a wide variety of affordable remote consulting services following proven best practices to help organizations of all sizes to get all the advantages of this powerful project management solution. Services available from Progent include system planning, installation and upgrades, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training.
Progent's Windows 11 consulting experts offer an array of services for Windows 11 such as Microsoft 365 solutions, mobile management, telecommuter access, security and compliance, centralized deployment, and Call Center support.
System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings management, inventories network assets, protects against company data leakage, provides network health reporting, allows safe end-user self service, and offers a single control mechanism for administering mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist your organization with any facet of designing, implementing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a threat actor, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's Cisco-Certified network engineers can help you to run Cisco's network management utilities alongside a variety of specialized third-party products to create a comprehensive network management strategy to keep your network operating reliably, fully utilize expensive resources, guard your data, recover rapidly from device breakdown or malicious attacks, and allow you to expand or reassign network resources sensibly and economically as your company evolves.
Progent's Cisco Wi-Fi IP phone configuration consultants can provide remote and onsite support to help you build and manage a Cisco wireless IP phone deployment by providing integration services that can range from debugging the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates over a quarter century of background helping manufacturing, distribution and service organizations to manage complex supply chains and streamline key business processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises services that spans from as-needed guidance to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Progent can help you in any and all facets of your migration to Exchange 2016 including designing high availability infrastructure for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up HLB for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent is committed to information transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their scope, Progent can concentrate on offering hard-to-find services where Progent has little competition. Small companies who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more robust, secure, and efficient.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and fixing SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to impact your business.
SQL Server 2014 incorporates significant improvements in critical areas such as speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services including system design, deployment, administration, troubleshooting, and software development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite technical support to assist you to fix serious issues uncovered by SCOM 2012.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting services are built on proven virtualization platforms that allow small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
Progent's certified consultants can help your company to test Windows 7 to verify application and driver compatibility and to determine its performance and stability running with your applications. Progent's consultants can also show you how to assess the potential business advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can assist your IT organization to design and carry out a smooth deployment of Microsoft Windows 7 from a previous version of Microsoft Windows.
Progent offers affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also offers consulting for Streams replication tools and Oracle Database Resource Manage.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end security solution and build security into your corporate practices.
Progent's pricing model is to charge for online support and on-premises help per minute. Consequently, you are billed exclusively for received support. Progent does not impose a higher rate for off-hours or urgent support, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent applies no service activation charge and asks no retainer for services delivered during normal business hours. Many service firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast repairs so you won't be forced to allow less critical problems to stay unaddressed.
ProSight Reporting is a growing family of in-depth reporting tools created to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SQL Server 2005 delivers powerful, standardized tools to computer experts and network users, lessening the difficulty of designing, integrating, managing, and accessing company information and analytical programs in environments ranging from mobile devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
For corporations with branches in California or any region served by Progent's engineers, Progent's Microsoft-Premier network support experts and authorized Cisco network consultants offer a variety of network support services such as project management, SOX compliance, office relocations, enterprise security, network architecture, on-site or remote branch office support, and troubleshooting for colocation hosting environments. A Progent network architect can show you how to plan a multi-office network that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Premier engineers can help major enterprises plan, deploy and maintain massive rollouts of updated versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to configure Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security solution and design security into your corporate processes.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises expertise, software development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a seamless intranet solution.
For large organizations, Progent can leverage in-house network support staffs by providing extensive background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can perform as a transparent local extension of enterprise IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbox conformance, project planning, and world-class support for multiple location network environments powered by Enterprise Windows 2000. Progent can offer field engineers and technicians to help with a site move or branch move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Citrix offers a powerful family of platforms that deliver enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the strategic advantages of Citrix technology and can help you design, test, deploy, optimize, and support Citrix solutions.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so any looming problems can be addressed before they can disrupt productivity.
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or update .NET applications rapidly and at low cost.
Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network voice communication. Lync 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications experts offer online and on-premises support services to help your company to manage and troubleshoot your current Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent can provide affordable remote support to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve challenging problems.
Progent offers several essential kinds of Call Center services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts gives your customers easy access to a dependable technical group with years of experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on earning the support Help Desk a respected reputation as a key contributor to company productivity. Progent's goal is to fix rather than merely report problems.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent workflow for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, deploy, test and manage a DR solution based on VMware SRM.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Progent has two decades of background helping small and medium-size businesses to design, implement, optimize, administer, and troubleshoot computer networks that incorporate a remote workforce.
Progent's Cisco-certified CCIE network consultants can assist your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, after workers were impacted by them. With the help of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to fix network problems before they grow to be serious enough to disrupt network availability. Thanks to MOM, Progent can deal with incipient problems before customers suspect that the problems are there. Progent supports MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class availability, security and productivity.