Fortinet FortiGate next-generation firewalls are industry leaders in delivering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet firewalls to safeguard all your digital resources at the network perimeter, within the data center core, at branches, and at the cloud edge.
Progent can assist you to create, deploy and troubleshoot a backup solution based on MSP360 software. MSP360 enables file or image-based backup/recovery for VMs and physical computers, works with all popular public clouds, and permits businesses to create a backup solution with a minimum RTO and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from human mistakes, computer errors, malicious insiders, and external assaults like ransomware. To read more, go to ProSight DPS 360 Backup solutions.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite expertise, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a seamless intranet solution.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important innovations as well as a redesigned architecture. These enhancements favorably impact key facets of IT such as manageability, availability, security, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential business benefits of upgrading to Exchange 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange 2013.
Progent's staff of Microsoft and Cisco Premier experts average more than a decade of real-world industry experience, at the forefront of IT service, performing a broad variety of IT tasks for a large mix of businesses. Every Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent instills in its consulting team. This guarantees that you get not just expert technical help, but also a support engineer with proven methods for using computer knowledge to resolve real-world IT problems rapidly.
For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and certified Cisco network specialists can provide a range of IT support services such as project planning, Sarbanes Oxley compliance, office moves, corporate security, network design, local or remote branch office support, and technical support for data center hosting facilities. A Progent network architect can show you how to design a multi-office network that makes efficient use of co-location facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help major corporations design, integrate and maintain massive rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and CCNP experts can assist you to configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
Progent's Technical Response Center provides national extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer after-hours phone support and online secure network access to troubleshoot and resolve technical problems quickly and economically. The scope of technical experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to appropriate experts as required. For critical issues, the TRC endeavors to respond to your request for support in less than one hour.
Cisco's wireless VoIP phones are hardened wireless handsets designed for workers who are on the move within campus, warehouse, retail or other environments where management wants user endpoints that offer more control, data security and ruggedness than is possible with the BYOD mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many key pieces of your Wi-Fi environment such as access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified experts offer remote and onsite support to help your organization build and maintain a Cisco wireless IP phone solution by delivering services that can range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Microsoft supports transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is carried out on schedule and on budget.
If your company network mixes Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your servers into a unified environment that allows all your OS platforms to coexist for easy administration, transparent information exchange, high availability, enhanced performance, and tight security. Progent's Sun Solaris and Windows integration support services include network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk services.
Progent's Linux consulting services provide small and mid-size businesses and developers assistance with administering and supporting Linux systems that coexist with Microsoft-based networks. Progent can give your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of experience offers you a convenient single consulting firm to show you how to create and manage a protected and robust cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Medium-size businesses can enjoy all the benefits of Microsoft System Center Operations Manager and have fast availability of Progent's Microsoft and Cisco Certified IT consulting professionals. Thanks to Progent's economically priced IT service programs, medium-size businesses can choose a simple co-sourcing package built around Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide medium-size business networks world-class reliability, protection and performance.
Progent's colocation center support services are intended for businesses with equipment located at IDCs or data center co-location hosting facilities and requiring timely on-premises assistance at the colo facility plus remote help from Microsoft and Cisco Premier experts. Progent offers a full array of Internet Data Centers and IDC and co-location consulting services including system architecture analysis, Windows and Linux server installation and support, tech support for server and communications infrastructure, design and installation of high availability configurations, defining and implementing layered security structures, firewall configuration and support, configuring load balancing environments, and creating high-availability server and storage cluster configurations.
Progent's management team includes seasoned professionals with decades of experience providing network consulting services, technical support, and long-term information system planning to businesses ranging from startups to global enterprises. Great support requires great people, and Progent has put together a management staff able to provide customers with the top service value available anywhere.
Progent's Microsoft and Cisco certified computer consultants can provide advanced help with a wide range of products and technologies and can deliver that expertise online nationwide or in person in select cities throughout the country and anywhere in . Progent offers online support for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest connectivity problems, plus the support of CISM-accredited security consultants to assist with high-level security planning and problem solving. Progent has provided remote network support to companies in all 50 states in the United States.
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid development of a new generation of high-end programs that can provide your company a critical competitive edge. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progent's CISM-certified security consultants can show you how to safeguard your Apple Mac environment through expert services including running security audits, recovery from virus and denial of service attacks, configuring firewalls, integrating safe remote and mobile access, deploying monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the particular objectives of your business information system.
Progent's Power BI experts can assist you to design, deploy, maintain, enhance or debug your Power BI environment. Progent can also assist you to prep your target data for Power BI visualizations. Progent can assist you implement and administer an onsite, cloud based, or hybrid environment for Power BI.
Microsoft Dynamics GP accounting offers analysis and reporting features that let you track all business processes, revenues and expenses, and sales trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting expertise can help you design reports that allow you to understand your business more thoroughly, converting raw data into valuable management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver custom business application development and web commerce solutions that integrate transparently with Microsoft Dynamics GP.
In addition to providing the expertise of Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training customized to meet your specific requirements. Progent's consultants also can show you how to integrate and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting applications.
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are designed especially for small businesses who require immediate availability of a Help Desk Service Center with expert phone support and full escalation options but who must operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Cisco's Meraki MS line of switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to help your company to design and implement an efficient network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to maintain compliance, develop and validate a disaster recovery strategy, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Progent's Cisco CCIE network infrastructure consultants can assist you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can take advantage of Progent's private cloud hosting service to eliminate large investments in the purchase, maintenance, and operation of computer equipment and facilities while benefiting the highest levels of system availability and physical security.
Progent's Microsoft-certified Windows Server 2003 consultants offer computer support and IT consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, integration, administration, and maintenance services include network design, deployment, project management, on-site and remote network support and troubleshooting, Help Desk services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent can provide economical online support for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced help for Access application programming, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar training for Access application programming and database administration.
Progent provides customized online training for an array of desktop applications and environments such as Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the benefits of traditional in-person instruction, such as instant communication between students and trainers, but eliminates the costs of transportation and the challenge of attempting to accommodate the availability of many workers. Offered to individuals or groups of all sizes, Progent's virtual training allows the teacher to run the class from a remote facility while the clients can be spread across an office or all over the country. Live online learning deploys proven teaching mechanisms like virtual white boards, real-time questions, and collaborative applications. Classes can be short and personalized to specialized topics or longer in time and broader in coverage.
Progent's team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry background, in the trenches of IT service, executing a wide range of IT projects for a large array of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This means that you get not just expert IT help, but also a support engineer with field-tested methods for applying computer knowledge to repair real-world network problems rapidly.
Progent's Network Contact Center Outsourcing Support Services for desktop support are intended especially for small organizations who need fast access to a Help Desk Service Center with professional telephone support and full escalation capability but who have to operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Support, System Assessment, Expert Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.
Windows Server 2008 represents an important advance in making information systems more protected and available, easier to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing consulting, troubleshooting, education, temporary staffing, monitoring, and security engineering expertise.
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to upgrade from an earlier edition of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and repair your current SCVMM ecosystem so you realize the highest possible return on investment.
Server growth puts pressure on IT budgets and administrative resources. Server reduction through a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more efficient utilization of servers, simplified operations, enhanced system availability, and easier management. Common usage scenarios for virtual servers are resource consolidation, low-cost hosts for line-of-business legacy applications based on obsolete operating systems, and inexpensive quarantine of software development or pilot testing systems from on-line systems.
Progent provides national remote technical support and consulting services for companies who operate Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft technology. Remote IT help provides optimum leverage for your information technology budget by preserving client efficiency and limiting the hours billed for computer analysis and repair. Advanced remote support tools and skilled technicians and consultants allow Progent to handle the majority of IT issues without squandering time and money by going to your location. In most of cases your IT problems can be remediated by telephone or through a combination of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security specialists to assist you with the most challenging system issues.
Progent's expert software programmers, relational database architects, and project managers can assist large businesses to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can assist customers fill in expertise gaps by providing relational database architects and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with other data sources like Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also can provide experience with multiple web development technologies and can assist businesses to build, expand, troubleshoot, or migrate web applications to take advantage of the most current web technology.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and carry out a cost-effective migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or onsite support services ranging from on-demand design review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids network downtime, reduces ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and allows rapid restoration of critical data, applications and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for legal workflows. Progent can provide remote access to NetDocuments consultants to assist legal departments and law firms to plan, deploy, administer, optimize, or troubleshoot a document management system (DMS) environment based on NetDocs.
Besides offering access to Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX, Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training tailored to meet your particular needs. Progent's consultants also can help you build and support a secure, reliable network foundation to run your ERP, MRP and accounting solutions.
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, develop test systems and migration strategies, integrate Windows Server 2008 with your IT infrastructure and workload, educate your IT personnel how to run enhanced management tools, and deliver ongoing consulting and technical support via budget-friendly options including Help Desk Call Center support and online technical assistance.
Progent's certified security and compliance engineers can oversee security assessments of company-wide security to determine your company's cybersecurity profile compliance with key international security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and focused security evaluations for critical areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's qualified security experts can also carry out comprehensive security tests to validate your organization's compliance with important industry security standards such as HIPAA, NIST, and ISO 17799.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent information assurance expert. The interview is designed to evaluate your company's ability either to block ransomware or recover quickly after a ransomware incident. Progent will consult with you directly to gather information about your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient AV and backup/recovery system that minimizes your vulnerability to ransomware and meets your company's needs.
Fortinet FortiGate next-generation firewalls are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to integrate your Fortinet security appliances to safeguard your IT assets at the enterprise edge, within the data center, at branch locations, and in the cloud.
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, tune your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security strategy, streamline network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Cisco's security and offsite connectivity technology for small to medium sized companies represent a complete array of manageable protection hardware and software to let you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and Virtual Private Network access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business objectives.
Progent's team of expert programmers, database architects, and program managers can help large businesses to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing relational database architects and software programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with additional applications like Microsoft SQL and Office Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can help clients to create, expand, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.