Paterson, NJ Online Support from World-class Computer Network Service Consultants
Progent's computer support services can deliver your Paterson, NJ business low cost and consistent access to Microsoft and Cisco certified network experts. By delivering IT consulting service when you require it, providing advanced expertise for line-of-business technologies, delivering value-added support such as automated server monitoring, and invoicing only for support you receive, Progent gives your Paterson, New Jersey company an economical alternative for maximizing the business value of small office information systems. If you have an onsite datacenter, rely on cloud resources, or have a hybrid cloud-and-local solution, Progent is the smart way for businesses to build and manage a reliable and safe information system and to benefit from quick availability of the skilled support usually restricted to businesses who can maintain a sizeable internal IT staff.

For mid-size and large businesses, Progent offers co-sourcing and project management support to add to the subject matter expertise of your in-house IT service group. This can cut costs and minimize technical risks for big projects such as application design and development, disaster recover/business continuity planning, security audits, office consolidations, or technology migrations.

Progent can in addition offer access to accredited experts to assist your business to plan and execute a sensible cloud strategy.

Primary Technical Areas Supported by Progent for Businesses in Paterson, New Jersey
Progent provides the support of certified experts for all aspects of business network technology found in small companies and local governments. Technologies serviced by Progent include:

Service Delivery Options Available for Paterson, New Jersey Companies
Progent has a selection of alternatives for providing small businesses with cost-effective IT services for technical support, consulting, hosting, and IT administration. Progent's paradigm for delivering network support services is built on the Call Center operational structure familiar to larger IT support organizations. Progent's Helpdesk Support Model promotes rapid support, thorough service documentation, reliable follow-up, and tight cost control across an array of IT support delivery alternatives that include online troubleshooting, in-person help, top-level consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center provides emergency and scheduled online assistance for Microsoft Windows, Linux, Apple, and Cisco-based systems in the United States and globally. Progent's certified service experts can help clients to troubleshoot and fix network problems without the expense or delay of in-person service calls. The background of Progent's IT consultants allows them to handle the majority of network problems rapidly. For the most complex problems, Progent's depth of knowledge allows the support team to escalate support calls to world-class specialists. Progent offers a streamlined, web-accessible signup process for new customers to accommodate emergency situations and Progent bills per minute with no startup charges or time minimums, so you are invoiced only for the support you receive. Experts available remotely include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and CISSP-certified security professionals. Learn more details concerning Progent's remote computer troubleshooting services.

  • On-site Service
    Progent provides onsite technical assistance for signed-up clients in larger cities in the United States. Progent's on-site support personnel can operate in conjunction with Progent's online support experts to give small companies the optimal solution: on-premises service technicians when you require them as well as the remote help of Progent's seasoned team of IT engineers, security specialists, and business application developers. The response time for in-person service visits is usually less than one business day. There is no start-up or retainer charge for becoming a Progent client for onsite support. Learn more about how to register for Progent's in-person computer support.

  • Phone Support
    Progent's Helpdesk Services are intended for small and midsize businesses who require prompt and reliable access to an online Helpdesk with efficient phone support, online troubleshooting tools, and enough technical strength for full escalation. Because small and midsize businesses usually have tight IT budgets and can provide scant management bandwidth for dealing with network support tasks, Progent's Help Desk Services can be the most efficient option to ensure that business computer networks stay productive. Read more details concerning Progent's Helpdesk outsourcing services.

  • IT Consulting Expertise
    Progent offers small and midsize companies affordable access to world-class IT professionals who can deliver assistance with critical products and technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network infrastructure, company-wide network protection engineering, fault tolerant network consulting, virtualization solutions, plus configuration, programming and training for business software including financials, ERP and MRP, management reporting, sales automation, and productivity packages. Progent can provide assistance with one-shot projects such as site moves and massive software upgrades, longer term projects such as business reporting application programming and support, relational database application programming and DBA support, and web development, continuing services such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for network monitoring and network administration, or emergency services like disaster recovery and malware removal.

  • Application Server Hosting
    Progent can host mission-critical applications like Exchange Server and SQL Server in order to provide small and midsize businesses with higher levels of reliability, security, and recoverability than is feasible using the class of on-site data center that is achievable for most small companies. Because Progent utilizes the same facilities that support the gear of some of the planet's largest information technology companies, Progent can eliminate the cost of building and maintaining the infrastructure needed for enterprise-class environmental control, electrical failover, and redundant Internet connectivity. For managed application servers, Progent can also make sure that patches and revisions stay current, protection and performance is continually tracked, and systems and data files are consistently backed up and ready for complete and rapid recovery. Find out additional information concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers comprehensive hosting services for the entirety of a small or midsize company's servers in a setting that not only provides the top degree of fault-tolerance and scalability but that is in addition easy for clients to transfer to a different service provider or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting is based on proven virtualization techniques that allow small businesses with multi-vendor environments to save significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class dependability and an unprecedented degree of vendor alternatives. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally managed package, can support the mixed- OS and loosely standardized environments typical of small businesses, and retains control of the software in the client's hands so that migrating to a new virtualized system is fast, safe, and affordable. This avoids becoming a captive to a single hosting service while still offering all the economies associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert remote consulting to help companies of any size integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that utilize physical resources along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud integration services such as Office 365 integration with on-premises Exchange, Azure design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the entire threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical data, apps and VMs that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, optimize and debug their networking appliances like switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require important updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top data security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so any looming problems can be addressed before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner Active Directory environment. Both also include a year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, improved compliance with information security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and restore, and less downtime. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance consultant. The interview is intended to help assess your organization's preparedness either to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that meets your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Alternative for Paterson, New Jersey Small Businesses
Progent's size, scope of information technology expertise, and experience with enterprise network consulting allow small businesses to avoid the problems related to excessive dependence on thinly staffed service organizations or independent engineers.

Teaming with Progent allows your small business to:

  • Prevent Over Dependence on Freelance Consultants
    For IT support, small companies sometimes depend excessively on freelance consultants. Although freelance support providers carry lower expenses than more substantial IT service organizations and can typically charge nominally smaller rates, freelancers are occasionally spread too thin to react rapidly to critical situations. If an independent engineer is occupied with another customer, sick, on vacation, or in training, the absence of backup personnel may require your company to wait for assistance during an emergency. The more your company expands, network unavailability or difficulties with critical programs get more costly. The dollars you thought you were saving on a freelancer can evaporate quickly because of lower productivity. In addition, when freelance consultants encounter new problems, the unavailability of a big engineering team to depend on for advice requires them to learn with the meter running while your company winds up with the bill for their ongoing training.

  • Have Access to Certified Professionals in Sophisticated Network Issues
    Many smaller service organizations or independent consultants who concentrate on small business IT support are capable of providing routine solutions but lack the background to deal efficiently with complex IT configurations that have mixed operating systems, multiple sites, Voice over IP systems, remote clients, interconnected financial and operational applications, eCommerce, and custom business software. Progent's experience with worldwide companies and Progent's extensive team of specialists can benefit your business because big-company environments are inherently complicated, support issues require in-depth knowledge in many technical areas, and reaching a high degree of robustness, reliability, and security calls for enterprise-proven leading practices.

  • Build a Firm Basis for Seamless Growth
    Small businesses often start with an IT system implemented on a shoestring budget. Without a strong architecture, a sequence of band-aid repairs often get tossed onto of a marginal foundation. As a company grows, stability and expandability issues can obstruct the productivity of the business. Such networks require thorough evaluation, smart strategic planning, and in-depth expertise to upgrade to a network infrastructure that can provide the reliable foundation to meet critical business requirements and ease downstream growth.

  • Partner with Solution Finders, Not Product Resellers
    Smaller businesses need direction and insight to navigate through an ever more complicated array of IT alternatives available for enabling business growth and enhancing productivity. They do not need a network engineer or support firm that attempts to sell them products. Progent avoids conflicts of interest by not selling hardware and software. Progent offers consulting and services only. This allows Progent to match consulting support with the genuine interests of clients. Mixing network support and product reselling can result in a conflict where the recommended solution is based on a predetermined vendor instead of being based on the true needs of a small business.

Get in Touch with Progent
In case your Paterson, New Jersey company wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Fast Remote Technical Support
For immediate remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::


VPN Technical Consultant
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Cisco's security and offsite connection products for small companies provide a complete line of manageable security products to help safeguard your local and remote information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align most closely with your company objectives.

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Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management solution following best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

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Progentís IT outsourcing packages provide affordable computer consulting for small organizations. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building a web-based business application, outsourcing your IT technical services can reduce expenses and minimize risks, permitting IT service expenses to grow in a more linear and controlled manner than is feasible by building up a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available system foundation for your critical applications based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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Progent can show you how to plan and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your security, enhance your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.

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Progent can help your company to plan and execute an efficient transition from a Sun Solaris-powered IT environment to a network based on Microsoft Windows and suited for running Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can help you preserve your data and minimize business discontinuity by designing an effective migration plan that protects your existing assets in Solaris application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of current infrastructure, migration strategy and testing, Microsoft Exchange migration services, data and application transition, and server and storage migration and consolidation.

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Progent can supply small businesses with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate technology to enhance business operations so they align more closely with your business goals. Your company can develop and implement a well conceived IT plan without incurring the expense of a full-time Chief Information Officer.

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Progent offers comprehensive help for each step of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management, site prep, project planning, specification of new software and equipment needed, suggested vendor sourcing, pilot testing at customer location or at Progent's testing facility, managing temporary coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old system, and webinar training for customer's IT group and end users.

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For custom program creation, Progent can supply programming experts to produce line-of-business software in areas such as eCommerce, web development, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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ASA Firewall with Firepower Remote Support Services
Firepower Services Remote Support

The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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Solaris Online Engineers
Solaris Online Services

Progent offers nationwide online help and troubleshooting services for businesses that run Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft products. Online IT help provides optimum return for your information technology budget by extending user productivity and shortening the hours billed for computer repair services. Sophisticated online access utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In most of situations your network problems can be dealt with over the phone or via a combination of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM premier security professionals to assist you with the most difficult system problems.

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CIO Computer Consultants
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Progent offers the temporary services of a veteran Chief Information Officer who can provide a broad perspective to assist your company select and maintain network technology to match your current needs and that can serve as a firm foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic leverage to companies trying to optimize the impact of their IT expenditures but who are unable or unwilling to take on one more high-level manager to their head count. Since Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all leading OS platforms and networking technologies plus a broad selection and application software, Progent is in a unique situation to provide objective recommendations as well as advanced technical support for building and maintaining information systems that match the particular requirements of your organization.

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Citrix for Hyper-V Specialists
Citrix Workflow Studio Engineer

Progent's Citrix experts can assist you to evaluate the potential strategic value of the various versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration tools with your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials to enhance the responsiveness, uptime, flexibility, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and simplifying administrative tasks.

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Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small organization's production servers in a solution that gives the highest degree of availability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting services are based on proven virtualization techniques that enable small and midsize companies with multi- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.

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Windows 2012 IT Services
Windows Server 2012 Live Migration Online Support Services

Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT management, team, create an enterprise-wide security strategy, streamline network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.

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MOM 2005 Remote Consulting

Small to middle size companies can now enjoy all the advantages of Operations Manager and also have quick access to Progentís Microsoft Certified network support professionals. With Progent's economically priced network support programs, small organizations can select a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business networks enterprise-class availability, security, and performance.

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Progent's Network Help Desk Outsourcing Services are intended specifically for small businesses who need immediate availability of a Help Desk Service Center with professional phone support and effective escalation capability but who must work within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

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Cisco offers an extensive array of routers that includes routers designed to deliver the security, bandwidth, and availability demanded by organizations from small offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your network and to make it easy to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.

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Progent's UNIX platform support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.

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For small organizations considering Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.

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Cisco CCIE Online Onsite Computer Services

Progent's Cisco CCIE network infrastructure consultants can help you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.

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Microsoft SQL 2008 Small Business Outsourcing Support Firm
SharePoint programming Consulting Services
Developer for Microsoft Dynamics

If you need help creating, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progentís team of programmers, relational database architects, and software project managers can help ensure you get the project completed on schedule and within your budget. Progent's seasoned software programmers can provide cost-effective and efficient remote help for projects as small as writing Vidual Basic macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.

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Technical Support Services for Great Plains
Dynamics GP/Great Plains Specialist

Microsoft Dynamics GP/Great Plains can help you grow and control your company better by delivering deep access to strategic information and a rapid return on investment. Dynamics GP/Great Plains confers major productivity benefits including its ability to extend the reach of your organization, handle your financials, computerize financial operations, unify procedures throughout your company, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and maximize cash flow. Progent can help you set up and maintain a reliable, safe server and communications foundation to support Great Plains, and can provide experienced Dynamics GP support professionals to make sure you derive the full advantages of your Microsoft Dynamics GP business management system.

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Microsoft Windows 2008 Support and Setup Top Rated Windows 2003 Online Support
Windows 2008 Active Directory Support and Help
Services for Microsoft Active Directory

Windows Enterprise Directory demands significant hands-on experience to integrate optimally across an enterprise. Progentís Microsoft Premier consultants are experienced in designing, integrating, and supporting complex Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, dealing with residual beta software configuration objects in production AD systems, and repair of failed installations of AD and AD-associated applications.

Microsoft Windows 7 Migration Integration Professional for Windows 7 Training
Microsoft and Apple Network Design and Configuration Security Technology Consulting in Boise Eagle
Development Group for Project 2013
Microsoft Project Team Planner Programmer

Progent's Microsoft-certified consultants offer in-depth expertise in implementing, using and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can provide a wide range of cost-effective online support services following industry best practices to help businesses of all sizes to receive all the benefits of this powerful platform. Consulting support offered by Progent include solution design, installation and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network optimization, and customized online training.

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Web Application Security Evaluation Specialists
Specialists for Security Vulnerability Evaluation

Progent offers special network security service bundles intended to deliver larger corporations an impartial and comprehensive network security evaluation from a group of certified security engineers. All Progent's security assessment packages incorporate a suite of services like automated scans from within and from outside your company firewall, expert interpretation of captured data by certified security consultants, production of a paper documenting the findings, plus an interactive high-level executive summary and a detailed interactive review for internal IT administrators.

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Programming Firms for SQL Server Capacity Planning
Microsoft SQL Server Design and Installation

Progent's certified SQL Server programmers and DBAs offer remote expertise to assist organizations of all sizes to create, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide support for any facet of the application life cycle in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

Montana - Billings, MT, Missoula, MT, Great Falls, MT, Bozeman, MT Support Team Montana Small Business IT Support
Monterey County Software Security Consultant in Northern California Top Ranked Monterey Networking Group
Juniper SSG5 Router Network Security Test
Juniper SSG Series Gateway Cybersecurity Company

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Nation Wide Networking Specialist Network Service
Windows Server 2012R2 Live Migration Network Engineer
Windows Server 2012R2 Storage Spaces Remote Support

Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, develop an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

National Technical Support Outsource for Emergency Phone Support Network Services
Nationwide Help Desk Small Business Computer Consulting Company Paterson Juniper SSG550M Router Cybersecurity Team
Nationwide Small Business Computer Consulting for SQL Server 2012 Rochester, Monroe County Microsoft SQL 2008 Installation
Telepresence Professionals
Polycom Telepresence Professional

Progent offers the services of a certified engineer with expertise integrating technology from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, expand, or maintain a video conferencing environment that protects your current investment and optimizes the strategic value of your information network. Progent can also provide the services of network infrastructure engineers able to assist companies of all sizes to create and troubleshoot a communications network that provides the speed, dependability, security, and expandability you need to accommodate your video conferencing/telepresence environment.

Network Administration for Cisco Planning Cisco Management Security Consultant
Network Assessment for Nation Wide Small Business IT Support for Remote Support
Network Consultant for macOS and Exchange Apple Mac, Entourage, Exchange Support Services
SQL Server Replication Consultant
Microsoft T-SQL Programmer

Progent's Microsoft-certified SQL Server developers and DBAs can provide remote expertise to help organizations of all sizes to create, administer, and maintain applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide support for any element of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.

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Consultant for Windows Server 2008 R2
Windows Server 2008 Active Directory Onsite Technical Support

Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and versatility that improve productivity of on-site, branch office, and mobile users. Progent's network experts can deliver cost-effective remote consulting, technical support, and training services to help your company to design, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your network.

OS X RAID Online Support Services iPad Connectivity IT Consultant
Computer Consultants for Managed IT Services Consulting
Technical Consultant for Network Management outsourcing consultants

Progent's ProSight family of managed services are intended to offer organizations who have minimal in-house IT support teams with low-cost access to world-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include flat-rate network maintenance expenses, smart automation of common management processes, ongoing absorption of new technology, smooth migration from older technology to modern solutions, close alignment of information technology with strategic goals, guidance from veteran network consultants, and freeing up management to concentrate on business instead of ever-changing information technology.

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ransomware cleanup and recovery Engineer
Locky ransomware recovery Services

Progent's proven ransomware recovery experts can assist your business to rebuild a network damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky.

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SQL Server 2014 Backup Encryption Online Technical Support
SQL Server 2014 Performance Tuning Support

Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services such as system design, configuration, management, remediation, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

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Sun Solaris Network Engineer
Sun Solaris On-site Support

If your company network mixes Solaris technology with Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your OS platforms to coexist for simple management, transparent dataflow, high dependability, enhanced performance, and strong protection. Progent's Solaris and MS Windows integration assistance offerings include IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical support and troubleshooting, in-person technical support, and Help Desk support.

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Setup and Support for Exchange 2013 Disaster Recovery
Exchange 2013 Disk Availability Group Engineer

Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These enhancements affect key IT areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.

RIM BlackBerry Online Consulting BlackBerry Desktop Manager Computer Network Consultant
UNIX with Windows Remote Support Services
Windows, UNIX, Solaris Remote Consulting

Progent's UNIX family consulting services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single consulting firm to help you build and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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System Center Operations Manager Support and Integration
MOM 2007 Integration Services

Medium-size businesses can derive all the advantages of System Center Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier Certified network consulting experts. With Progent's affordably priced IT service programs, mid-size organizations can select a basic co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and remote troubleshooting. For companies with line-of-business applications who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide medium-size company networks enterprise-class availability, security and productivity.

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SCDPM 2012 and Azure Backup Setup and Support
Professionals for SCDPM 2012 Planning

Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of any size to plan, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of SCDPM or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for resolving especially challenging issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a DR solution built around Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness.

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Linux Network Monitoring On-site Support
MRTG for Linux Engineer

Nagios and MRTG are powerful, license-free monitoring tools that operate under the Linux OS and can be deployed to analyze UNIX/Linux environments, Microsoft Windows networks, or multi-OS situations where the Linux OS and Windows coexist. Nagios allows system support engineers to track system services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you graph the traffic in and out of SNMP network appliances including processors, routers, and switches. Progent's system monitoring engineers can assist you to use both these utilities to streamline and troubleshoot your system.

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Consultants for iPhone and Active Directory integration
Technology Consulting for iPhone and Exchange integration

Progent offers cost-effective remote consulting to assist your business to plan, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term jobs to help you get past specific technical roadblocks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and efficient infrastructure that aligns with your computing model. Progent can also provide online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the strategic value of your information network.

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Consultant for Excel and SharePoint
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Progent's certified Excel and Office 365 Excel application consultants offer a broad variety of remote services to help your organization to design, program, pilot test, install, manage, and troubleshoot applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to move your current Excel applications to the latest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between various releases of Office Excel. Progent can provide on-demand support to clients who need a fast solution to a specific problem related to Office Excel and Progent can also provide full project management services for upgrading or creating mission-critical applications based on Office Excel. Progent's affordable online training classes for Excel can be customized to meet the special requirements of individual users or groups.

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Engineer for System Center MOM
Microsoft Certified Partner Operations Manager Technical Support Services

Small to mid-sized companies can now get all the benefits of Operations Manager and also have fast access to Progentís Microsoft certified IT consulting experts. With Progent's affordably priced IT service programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small company information systems world-class availability, protection and productivity.

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Progent's certified information technology experts offer Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

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SharePoint 2010 Troubleshooting
Specialists for SharePoint Foundation

Progent's Microsoft-certified consultants can provide cost-effective remote technical support and development services to assist your business to plan, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can feature web pages that can function as portals, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other tools to promote and enhance teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular desktop programs like Office Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.

Small Business Specialist for Urgent Network Paterson New Jersey Remote Technical Support
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Meraki Wireless Access Point Support
Meraki MR34 Access Point Online Help

Progent's Cisco Meraki Wi-Fi AP experts provide remote and on-premises support to help businesses of all sizes to design, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their mobility or device.

Specialists for Windows Server 2008 R2 Windows Server 2008 Security Online Support Services
Stealth Penetration Testing information Systems Audit Security Penetration Testing Security Team
Operations Manager Case Study
MOM 2005 Case Studies

Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, once users were impacted by them. With the help of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent can now address system troubles before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before clients know that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class availability, security and performance.

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Locky ransomware recovery Consultants
MongoLock ransomware recovery Consulting

Progent's experienced ransomware recovery experts can help your business to reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky.

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Technology Support for Windows 7 Migration Microsoft Experts Windows 7 Migration Professional
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VPN Support Outsourcing Online Troubleshooting for VPN
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Citrix XenApp Application Delivery Specialists
Citrix MetaFrame Outsourcing

Progent's Citrix experts can help your business to plan, deploy, administer, and troubleshoot a virtual application delivery system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support experts can assist your organization to manage and support a remote datacenter that features high uptime, advanced protection, and rapid disaster recovery.

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Windows Essential Business Server Technology Consulting Technology Professional for Microsoft Windows SBS 2008
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Technology Consulting Services for Microsoft Operations Manager
Operations Manager Remote Support Services

Small to middle size businesses can now get all the advantages of System Center Operations Manager and also have quick access to Progentís Microsoft Certified IT support experts. With Progent's economically priced network service programs, small businesses can choose a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company networks world-class availability, protection, and productivity.

Windows Server 2012 R2 Troubleshoot Windows Server 2019 Migration Consulting
Skype for Business and Cisco Unified Communications Specialist
Computer Consultants for Microsoft Skype for Business Instant Messaging

Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of any size to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you create and verify a security strategy for your Skype for Business solution that is compliant with regulatory requirements.

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