Quick, Low-cost Remote Computer Help for Pembroke Pines, Florida Small Companies
For over two decades, Progent has focused on delivering world-class computer support to clients with small-company IT budgets. Progent has built a unique support system that includes a low-overhead, tightly connected virtual office infrastructure, sophisticated online troubleshooting tools, a large pool of engineers certified in a broad range of technical disciplines, a Help Desk Call Center operational structure that maximizes efficiency and guarantees follow-through, a global group of remote troubleshooting experts, on-site service availability for the majority of most zip codes in the United States, and a company ethos committed to fixing technical problems in the least time and at the lowest cost to customers.

For mid-size and large companies, Progent offers co-sourcing services to add to the technical skills of your internal IT support staff. This can save money and help meet schedules for big IT initiatives such as application development, business continuity planning and testing, security audits, office consolidations, or software migrations and upgrades.

Progent can also provide access to certified consultants to help your business to plan and implement your cloud strategy.

Main Practice Areas Supported by Progent for Businesses in Pembroke Pines, Florida
Progent offers the services of certified experts for all facets of network technology found in small companies. Products and technologies supported by Progent include:

Support Delivery Alternatives for Pembroke Pines, Florida Companies
Progent has a selection of options for providing small companies with affordable computer services for technical support, consulting, hosting, and network management outsourcing. Progent's paradigm for providing computer support services is based on the Help Desk structure familiar to big IT support organizations. Progent's Contact Center Service Mechanism promotes rapid support, comprehensive service records, consistent follow-through, and strict cost monitoring across a range of IT support delivery alternatives that include remote repairs, onsite help, high-end consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) provides urgent and scheduled online assistance for Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and globally. Progent's certified service professionals can assist customers to troubleshoot and fix hardware and software problems without the expense or delay of on-premises service calls. The background of Progent's IT engineers makes it possible to resolve the majority of IT issues rapidly. For the most complex issues, Progent's breadth of expertise makes it possible to escalate support calls to advanced subject matter experts. Progent offers a convenient, web-accessible signup process for new customers to address emergency situations and Progent charges per minute with no startup fees or minimums, so you pay only for the support you get. Experts available online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISA-certified security professionals. Learn additional information about Progent's remote computer troubleshooting expertise.

  • On-site Service
    Progent provides onsite computer support for registered customers in major metropolitan areas in the United States. Progent's onsite support technicians can work in tandem with Progent's remote service experts to deliver small companies the ideal combination: in-person support professionals when you need them as well as the on-line expertise of Progent's seasoned staff of IT consultants, security specialists, and business software programmers. The wait time for in-person service visits is typically under 24 hours. Progent requires no start-up or retainer charge for becoming a Progent client for onsite service. Learn more about how and why to sign up for Progent's in-person computer support services.

  • Help Desk
    Progent's Help Desk Call Center Outsourcing Services are designed for all businesses and local governments who require prompt and dependable support from an online Help Desk Call Center with effective phone support, online troubleshooting capability, and enough technical depth for full escalation. Because smaller companies usually have tight information technology funds and can spare little executive attention for handling network support, Progent's Helpdesk Outsourcing Services could be the most cost-effective option to ensure that small business information systems are always up and running. Learn more details concerning Progent's Contact Center outsourcing services.

  • Consulting Expertise
    Progent provides small and midsize businesses affordable access to world-class consultants who can deliver assistance with vital technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network infrastructure, company-wide network security engineering, fault tolerant network engineering, virtual server strategies, plus configuration, programming and support for small business applications such as accounting, ERP and MRP, management reporting, sales automation, and office productivity software. Progent can provide assistance with one-time projects including site relocations and massive software migrations, longer term initiatives like management reporting software development and support, database software programming and administration services, and web development, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and system administration, or emergency response such as disaster recovery and virus removal.

  • Application Hosting
    Progent can host mission-critical business applications like Exchange and Microsoft SQL in order to provide small businesses with higher levels of availability, security, and recoverability than is feasible with the class of in-house data center that is realistically affordable for most small and midsize organizations. Since Progent uses the same data centers that support the equipment of many of the planet's largest information technology organizations, Progent can save you the investment in building and maintaining the infrastructure needed for world-class environmental control, electrical failover, and redundant Internet connectivity. For hosted applications, Progent can also see to it that upgrades and revisions stay updated, security and efficiency is constantly monitored, and systems and data files are consistently archived and ready for complete and rapid recovery. Find out more concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting services for the entirety of a small organization's production servers in an environment that not only provides the top level of fault-tolerance and extensibility but that is in addition simple for customers to transfer to another service provider or to bring in-house when your situation warrants it. Progent's Private Cloud hosting service is built around mature virtual server techniques that permit small businesses with multi-vendor environments to save significantly on the costs of hardware, infrastructure maintenance, and network management while achieving enterprise-class availability and an unparalleled level of vendor flexibility. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based software in one centrally administered service, can support the mixed- OS and non- standardized environments typical of smaller companies, and keeps control of the software in the client's hands so that moving to a different virtualized host is quick, safe, and affordable. This avoids ending up a prisoner of a single hosting service while still providing all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent offers advanced remote support services to help businesses of all sizes connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that combine local resources as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange, Azure design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's value-priced ProSight family of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to automate the complete threat lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent managed from a single console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital data, applications and VMs that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require important updates, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of leading information security vendors to deliver centralized control and world-class security for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by tracking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your Progent engineering consultant so that all looming issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save up to 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both versions also include a year of cutting-edge remote network monitoring and management. Advantages can include lower-cost network management, better compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. See more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's ability either to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup environment that meets your company's requirements. For more information, see The ProSight Ransomware Preparedness Report.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the baseline network software and office productivity applications used by most small and medium-size businesses. As a Cisco-qualified partner, Progent also offers help for an increasingly complex collection of infrastructure products such as firewalls, switches, routers, VoIP solutions, and wireless access. Furthermore, Progent's CISSP-Certified security consultants, CISM-authorized security engineers, CISA-authorized security audit specialists and GIAC-authorized information assurance professionals offer a company-wide perspective on network protection and can assist with advanced security projects like SIEM solutions to help companies meet industry standards and statutory regulations for network information security and incident reporting.

The scope and size of Progent's engineering staff bring a unique array of advantages to customers trying to maximize the business value of their IT system within a realistic budget. These benefits include:

  • Best Industry Practices
    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry background, in the trenches of IT service, executing a wide range of technical projects for a large mix of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting personnel. This guarantees that you get not only expert technical skills, but also a consultant with proven approaches for resolving real-world network problems rapidly. Read more concerning Progent's best practices for network consulting.

  • Value Pricing Structure
    Progent's pricing model is to charge for online support and in-person visits by the minute. As a result, you are charged exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or priority support, and Progent does not charge for travel time except for urgent support where on-site time is less than four hours. Also, Progent applies no sign-up charge and asks no retainer for support services delivered during normal working hours. Many support organizations impose substantial minimum payments or bill in increments of fifteen minutes or more. Progent's small pricing granularity avoids big bills for quick repairs. Another benefit of granular billing is that customers will be less inclined to allow simple problems to fester until they become big ones. Find out more concerning Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local service firms who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service reports given by each staff member to every customer. The practice of documenting and organizing service records allows more effective service and avoids a slew of typical problems such as when a service customer is virtually held hostage to a consultant who wonít release the keys to the kingdom. Read more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent faces little competition. Small businesses who utilize freelance service providers or who employ internal IT personnel gain when Progent transfers information about critical technology and tested methodologies to make their IT environments more robust, protected, and productive. Learn more about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Pembroke Pines, Florida business wants to get in touch with Progent about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Fast Remote Technical Help
For fast remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to assist you to fix serious problems uncovered by Microsoft SCOM 2012.

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Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified email/telephony solutions for businesses. Progent provides affordable Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and implement remote and mobile email access. Progentís Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.

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Progent's webinars provide small companies the cost savings, simplicity, and versatility of virtual learning plus the effective pedagogic techniques of seasoned instructors who employ the latest collaboration software to simulate live, participatory learning environments. Progent can provide online training for popular desktop software including elements of Microsoft Office suite such as Office Excel, Word, Access, and Visio: Microsoft Dynamics accounting and management reporting software such as Microsoft Dynamics GP (Great Plains); plus additional top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a redesigned architecture. These enhancements affect vital IT areas like manageability, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, design an efficient validation and deployment plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Exchange 2013.

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Progentís IT outsourcing services offer budget-friendly network support for small organizations. Whether it involves designing system infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing a web-based business solution, outsourcing your network engineering services can reduce costs and minimize uncertainties, permitting network service expenses to grow in a more linear and controlled manner than is feasible by building up a bulky, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available network foundation for your vital business software based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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Progent's Mac consultants can promote the creative aspect of Mac computing by providing help services and training in graphics, audio, and video. Progent's support professionals can provide help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

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In performing IT tasks for enterprise customers, Progent follows a phased approach based on defined milestones in order to meet budgetary, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design tuning, and expert implementation. All phases are documented to make available a comprehensive description of IT services performed and to help in ongoing network maintenance.

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Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning tools to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the entire threat progression including filtering, detection, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against new threats.

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Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, in the trenches of network service, executing a wide range of IT projects for a large mix of clients. Each Progent support professional shares a refined set of individual best practices that are combined into shared leading practices training that Progent teaches its consulting staff. This ensures that you get not just world-class IT skills, but also a consultant with field-tested approaches for using technical knowledge to repair real-world IT problems quickly.

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Medium-size businesses can get all the benefits of Microsoft System Center Operations Manager and have quick access to Progentís Microsoft and Cisco Premier Certified IT support professionals. Thanks to Progent's affordably priced network support packages, medium-size businesses can select a basic co-sourcing service program based on Operations Manager 2007 with server monitoring, automated alerts, in-depth reporting, Help Desk support, and remote service. For businesses with mission-critical environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer mid-size company information systems world-class reliability, security and productivity.

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Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.

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Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.

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Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to upgrade from an earlier version of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your current SCVMM environment to make sure you get the highest possible business value.

Microsoft Office 2003 IT Consultants Microsoft Office Assessment
Microsoft SharePoint 2013 Integration Support Microsoft SharePoint Server 2007 Computer Consulting Marietta - Alpharetta
Security Audits for ISSAP Certified
Cybersecurity Architecture Consulting Services

Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous testing and significant work with information security architecture. ISSAP consultants possess in-depth knowledge of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security experts can assist your company with all aspects of architecture security.

Microsoft SharePoint Server 2013 Consultants Consultant Services for SharePoint 2013
ProSight DPS Backup and Recovery Services Specialists
Consultant Services for ProSight DPS Backup and Recovery Services

ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup activities and allows rapid restoration of vital data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data.

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Online Wireless Site Survey On-site Technical Support
WLAN Site Survey Network Consultant

Progentís Wireless Site Survey assists you to design and install a Wi-Fi WLAN optimized for your facilities, providing you a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service.

Microsoft Solutions Framework Project Methodology Computer Specialists Microsoft Solutions Framework Project Methodology Integration Specialist
Fedora Linux Setup and Support
Red Hat Linux Consulting

Progent's Linux support services offer small companies and software developers assistance with administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you a convenient single consulting firm to help you build and manage a protected and reliable mixed-platform network and communications solution that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN Security Cybersecurity Team Minneapolis, Saint Paul, Twin Cities, Minnesota Security Certification for CISSP
Professional for ProSight ESP Behavior-based Security
Consultant Services for Android Security

ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also help you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware.

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Nationwide Computer Specialist for Microsoft and Cisco in Pembroke Pines, Broward County SQL Server 2014 Small Business Computer Consultants
Network Consultant for SCDPM 2012 Cloud Backup SCDPM 2012 and Hyper-V Professional
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Network Support Consulting for BlackBerry Redirector in Augusta BlackBerry Smartphone Support Team in Augusta
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Networking Consultancy for Rocklin Systems Engineer
Networking Consultant for Cisco Architecture Server Installation for Cisco Security
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Microsoft Experts Windows 7 Help Desk Remote Support Services
Microsoft Windows 7 Migration Support and Setup

Progent's Microsoft certified engineers can assist you to pilot Windows 7 to confirm application compatibility and to check its performance and stability operating with your applications. Progent's consultants can also show you how to assess the likely strategic benefits of adopting Microsoft Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can help you to design and execute a non-disruptive migration to Microsoft Windows 7 from a previous release of Microsoft Windows.

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Dynamics GP Analysis Cubes for Excel Consulting Services
Dynamics GP Customization Consultancy

Microsoft Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that allow you to monitor all business processes, revenues and expenses, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support expertise can help you create reports that let you analyze your business more thoroughly, converting uncooked data into useful management information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to deliver custom line-of-business application development and eCommerce applications that work transparently with Dynamics GP.

Office SharePoint Server 2007 Professional Office SharePoint Server 2010 Professional
CIO Support and Integration
Cisco and Microsoft Certified Expert CIO Online Support

Progent can provide the temporary services of a veteran CIO to offer a broad perspective to help your company select and support IT technology to meet your present situation and that can serve as a solid foundation for your future growth. Progent's part-time CIO consulting services provide economic leverage to companies trying to optimize the benefits from their network expenditures but who are unable or hesitant to take on one more high-level position to their head count. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and networking technologies plus a wide selection and business software, Progent is in an ideal position to offer unbiased advice as well as expert technical support for building and maintaining IT systems that match the particular needs of your organization.

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On-site Support for Windows 7 Migration Support Outsourcing
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Online Support St Paul Airport MSP St Paul Airport MSP Migration Consulting
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Remote Help Desk Integration Specialist in Cape Coral, Lee County Microsoft Computer Computer Systems Consulting
Case Study for Microsoft Operations Manager
MOM 2000 Case Study

Before Progentís Microsoft Operations Manager solution, system problems were handled reactively, after workers were impacted by them. With the benefit of proactive, automated warnings and trend analyses sent by MOM, Progent can now address system issues before they grow to be serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before clients know that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, security and productivity.

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MS SQL Server 2008 Integration Services
Technical Support Services for MS SQL 2008

SQL Server 2008 delivers powerful, standardized tools to computer professionals and information workers, reducing the difficulty of creating, deploying, managing, and using company data and analytical applications on platforms ranging from mobile devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and broad knowledge in planning and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

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SCCM 2012 Patch Management Online Troubleshooting SCCM 2012 Intune Integration On-site Technical Support
Colocation Remote Troubleshooting
On-site Support for Network Architect

For large businesses, Progent can leverage in-house network support staffs by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can act as a transparent nearby supplement of corporate network management. Progentís enterprise support services include corporate-wide security, remote branch office support, system design, Sarbox compliance, project planning, and world-class support for multiple location office environments based on Enterprise Windows 2003. Progent can provide field engineers and specialists to assist with a campus move or branch move, or a network designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.

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Exchange 2016 Project Planning Consultants
Exchange 2016 Disaster Recovery IT Consultant

Progent can help you in all phases of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Microsoft and Cisco Authorized Expert Engineers for Microsoft Windows 8.1
Windows 8.1 Backup and Restore Specialist

Progent's engineers can deliver a range of network consulting services to help companies of any size to install, administer, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can assist to create test labs to assess Windows 8.1 and develop and implement Windows 8.1 migration plans based on proven methodologies.

SQL Server 2012 Technical Support Firm Support Group for Microsoft SQL Server 2016
Sun Solaris Upgrade Consulting
Solaris to Windows Upgrade Consulting

Progent can help you to plan and implement an efficient migration from a Solaris-powered IT system to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can help you guard your data and minimize productivity discontinuity by designing an efficient transition plan that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of existing environment, transition strategy and validation, Microsoft Exchange migration services, information and application software migration, and server and mass storage transition and consolidation.

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Microsoft PowerPoint for Mac Learn
Mac Application Learning

Progent can provide one-on-one education designed for people who want to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for macOS and Mac OS X application software.

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SQL Server 2016 R Services Consultant IT Services for SQL Server 2016 Migration
San Antonio Texas Cisco Specialists Cisco Small Business IT Support Firm in San Antonio, TX
ProSight Remote Network Infrastructure Monitoring Technical Support Services
Automatic Network Topology Mapping Support Services

ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that require important software patches, or identifying the cause of performance issues.

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Configuration for SQL Server Reporting Services
MS SQL Server Consult

Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to network users, reducing the difficulty of designing, integrating, managing, and using company data and analytical programs on platforms ranging from mobile devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in planning and building data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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Setup Service for Cisco Portland, Oregon IT Service Providers for Cisco
SharePoint 2010 Remote Technical Support Norfolk, Hampton Roads SharePoint 2013 Consulting
Remote Support Services for ASA 5500 Firewalls
ASA 5505 Firewall Consulting Services

Progent's Cisco certified networking experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

SharePoint Server 2010 On-site Support SharePoint Business Connectivity Services Remote Support Services
Mac Office Outlook Train
Trainer for Office PowerPoint for Mac

Progent offers onsite training customized for people who want to expand their understanding of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online training for Mac applications.

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Slackware Linux, Sun Solaris, UNIX Online Support Technical Consultant for CentOS Linux, Sun Solaris, UNIX Riverside California
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Small Business IT Support Network Documentation in Bexar County Texas
Small Business Outsourcing for Cisco Honolulu, Oahu, Hawaii Network Security Consulting for Cisco in Honolulu Hawaii
Problem Escalation Through Teamwork Networking Consultancy Services
Microsoft Consulting Best Practices Networking Support

Progentís team of Microsoft and Cisco Premier consultants average more than a decade of real-world industry background, in the trenches of network service, performing a wide variety of IT tasks for a large array of businesses. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support personnel. This ensures that you get not only world-class technical help, but also a support engineer with field-tested methods for using technical knowledge to solve real-world IT problems quickly.

Small Business Server Support for Microsoft Desktop Apps Instruction Live Online Office Publisher Education
Solution Provider for Microsoft Computer Pembroke Pines Florida Computer Support
SQL Server 2014 Cardinality Estimation On-site Technical Support
SQL Server 2014 Reporting Services IT Services

SQL Server 2014 incorporates major enhancements in key areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services that include planning, configuration, administration, remediation, and application development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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Support and Help Akron, Summit County SharePoint Server 2010 Consulting
Support and Integration for Modern Network Security Engineer for ProSight ESP Behavior-based Antivirus
Support and Setup for SharePoint Server 2013 in Plano - Richardson Microsoft SharePoint Engineer
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Tech for Progent Progent Server Help
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Technology Consultancy Firm for Cisco Norfolk Chesapeake Norfolk, Hampton Roads Cisco Small Business Network Consulting
Consultant Services for CRISC Certified Risk and Information Systems Control Manager
CRISC Certified Risk and Information Systems Control Consult

Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.

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Top Quality Networking Support in Nashville Goodlettsville Windows Network Support Service
SQL Server 2014 Delayed Durability IT Consulting
SQL Server 2014 Backup Computer Consulting

SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises services including system design, deployment, management, remediation, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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Urgent Network IT Service Microsoft and Cisco Specialists
Urgent Network Small Business IT Consulting Firm Novato, Larkspur Small Business Network Small Business Computer Consulting Companies San Anselmo, Belvedere CA
VMware VDR Backup Specialists Symantec Backup Exec Specialists
Operations Manager Setup and Support
Microsoft System Center Operations Manager Support and Integration

Mid-sized businesses can get all the benefits of Microsoft System Center Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Premier Certified IT support professionals. Thanks to Progent's affordably priced IT service packages, mid-size businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, proactive warnings, in-depth system analysis, Help Desk support, and online service. For businesses with mission-critical applications who need non-stop networking, Progent can provide a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer mid-size business information systems enterprise-class reliability, security and productivity.

VPN Configuration Online Help
Dynamics GP Crystal Reports Computer Consultant
Dynamics GP Management Reporter Specialists

Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you monitor all operations, sales and spending, and market patterns with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support expertise can enable you to create reports that allow you to understand your business more completely, turning uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to deliver specialized business application development and web commerce solutions that integrate transparently with Microsoft Dynamics GP.

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Windows 2019 Server Remote Technical Support Multnomah County Oregon Windows Server 2012 R2 Small Office Computer Consultants Portland - Tualatin
Windows Security Networking Consultancy in Pembroke Pines, FL Virtual Help Desk Network Engineer
Meraki Dashboard Network Consultant
Meraki Outdoor APs Integration

Progent's Cisco Meraki Wi-Fi AP consultants provide remote and on-premises support to help organizations of any size to plan, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that provides the same access, performance, security, manageability and uptime for wired and Wi-Fi clients regardless of their location or device.

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Office 2016 Software Consulting Services
Excel Slicers IT Consulting Group

Progent's Office and Office 365 consultants can help companies to incorporate Microsoft Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless productivity solution that offers fast return on investment and promotes better business results. Progent can assist your company to integrate Office or Office 365 apps with one another and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility problems between different versions of Office and offers customized online training to individuals or groups.

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Windows, UNIX, Solaris On-site Technical Support
Windows, UNIX, Solaris Remote Support Services

Progent's UNIX platform support services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with a convenient single source to help you build and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Windows Server 2019 On-site and Remote Support Microsoft Windows Server 2019 Network Support Technician
Worldwide Network Specialists for Rochester, New York Microsoft and Cisco Rochester Outsourcing Company
Virtual Server Hyper-V Information Technology Consulting
Microsoft Specialist for Hyper-V Virtual Server

Progent's Microsoft-certified consultants can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your business, conduct pilot implementations to validate Hyper-V's operation with your production applications, evaluate your network and server architecture for smooth operation with virtual server solutions, assist you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT staff to track and manage Hyper-V, offer world-class consulting help for enhancing the security of your virtual machines, design and validate business continuity procedures that optimize system availability, and deliver ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk services.