Pembroke Pines, FL Online Support from World-class Network Service Experts
Progent's computer network help services can provide your Pembroke Pines, FL business affordable and consistent support from world-class network experts. By providing IT consulting service when you need it, offering advanced expertise for line-of-business technologies, delivering value-added support such as 24x7 server monitoring, and charging only for support you use, Progent gives your Pembroke Pines, Florida business an economical solution for optimizing the profitability of small-scale office networks. If you maintain an on-premises system, connect to cloud-based resources, or have a hybrid cloud/on-premises network, Progent is the smart way for organizations to create and manage a robust and secure IT system and to have quick availability of the experienced consulting usually available only to businesses who are able to set up a sizeable internal information technology staff.

For mid-size and large companies, Progent can provide co-sourcing and project management services to add to the subject matter expertise of your internal IT support staff. This can reduce expenses and help meet schedules for big IT initiatives such as software programming, business continuity planning and testing, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also provide access to certified experts to assist your business to design and execute your cloud computing strategy.

Main Technologies Supported by Progent for Business Networks in Pembroke Pines, Florida
Progent's team of world-class support professionals provides support for all aspects of network technology deployed by businesses of any size. Areas served by Progent in Pembroke Pines include:

Service Delivery Options for Pembroke Pines, Florida Companies
Progent has a selection of alternatives for providing small and midsize companies with cost-effective IT services for troubleshooting, system architecture, and IT administration. Progent's model for providing computer support services is based on the Help Desk Call Center structure familiar to big IT organizations. Progent's Helpdesk Service Mechanism promotes rapid response, thorough activity records, consistent follow-through, and strict cost monitoring for an array of network support delivery modes that include online repairs, onsite help, and top-tier consulting.

  • Online Service
    Progentís Technical Response Center offers emergency and scheduled remote support for Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and globally. Progent's certified support professionals can help customers to troubleshoot and repair network issues without the cost or delay of on-premises service visits. The experience of Progent's IT engineers allows them to handle most network problems quickly. For complex issues, Progent's depth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-accessible signup process for first-time customers to accommodate urgent network problems and Progent charges per minute with zero startup charges or minimums, so you pay only for the assistance you receive. Experts available online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Find out additional details concerning Progent's online network troubleshooting services.

  • Onsite Support
    Progent provides onsite computer assistance for signed-up clients in larger cities in the United States. Progent's on-site service personnel can operate in tandem with Progent's online support experts to deliver small and midsize businesses the ideal combination: on-premises service technicians when you require them as well as the remote expertise of Progent's seasoned staff of network engineers, security specialists, and business software developers. The response time for in-person support visits is usually under 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for onsite service. Learn more details about how and why to register for Progent's onsite computer support services.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses an end-to-end solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's normal desktop service rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve challenging problems. For details, see Online Help Desk Services.

  • Consulting Services
    Progent offers small businesses affordable access to world-class IT professionals who can deliver assistance with vital technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network infrastructure, company-wide network protection engineering, non-stop it system design, virtualization strategies, plus integration, customization and support for small business software such as accounting, ERP and MRP, reporting, CRM, and office productivity suites. Progent can provide assistance with short-term projects including office moves and massive system migrations, longer term initiatives such as management information software programming and customization, relational database application programming and DBA support, and web development, on-going services such as System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and network administration, or urgent services such as data restoration and virus cleanup.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides full hosting services for all of a small or midsize organization's production servers in an environment that not only delivers the highest degree of dependability and extensibility but that is also convenient for customers to transfer to a different support provider or to bring internally when your business situation warrants it. Progent's Private Cloud hosting is based on proven virtual server techniques that permit companies with multi-vendor networks to benefit dramatically on the expense of hardware, infrastructure maintenance, and network management while getting enterprise-class dependability and an unprecedented level of vendor flexibility. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered package, can support the mixed- OS and loosely standardized environments common with smaller companies, and keeps ownership of the licenses in the customer's hands so that migrating to a different virtual host is fast, safe, and inexpensive. This eliminates ending up a prisoner of a single hosting service while still offering all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent can provide advanced online support services to help companies of any size integrate their networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine physical IT assets as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and integration services, Amazon AWS cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of background providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's low-cost ProSight line of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the entire threat lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital files, applications and VMs that have become lost or corrupted due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require critical updates, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading information security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT staff and your Progent engineering consultant so that all looming problems can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) system. Both versions also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with government and industry security standards, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to assess your company's ability to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup environment that aligns with your company's requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Why Progent Is the Right Alternative for Pembroke Pines, Florida Businesses
Progent's size, breadth of technical skill, and experience with corporate network consulting enable small and midsize businesses to avoid the problems associated with excessive reliance on small service organizations or independent engineers.

Working with Progent allows your company to:

  • Prevent Excessive Reliance on Individual Support Consultants
    For network support, small businesses sometimes rely excessively on freelance engineers. Though individual service engineers have lower overhead than larger IT service organizations and can afford to bill apparently smaller rates, freelancers are frequently unable to react rapidly to urgent problems. If an independent consultant is busy with different client, ill, on vacation, or in training, the absence of replacement personnel may require your business to go without help during a crisis. As your small business expands, system downtime or problems with critical applications get more costly. The money you thought you were saving on an independent consultant can evaporate quickly due to lower output. Also, when independent consultants confront unfamiliar problems, the unavailability of a large engineering team to count on for advice requires them to learn with the meter running while your business ends up with the bill for their continuing education.

  • Have Access to Expertise in Complex IT Solutions
    The majority of smaller support organizations or independent consultants specializing in small company network support may excel at delivering connect-the-dots fixes but lack the seasoning to deal cost-effectively with complex network configurations with a variety of operating systems, numerous locations, Voice over IP implementations, remote clients, integrated accounting and operational software, eCommerce, and custom line-of-business applications. Progent's experience with worldwide enterprises and Progent's extensive team of specialists can benefit your company because enterprise environments are by nature complex, support problems demand thorough knowledge in many technical areas, and reaching an acceptable degree of stability, reliability, and security requires industry-tested best practices.

  • Build a Solid Foundation for Seamless Growth
    Small companies often begin with an IT system cobbled together on a tight budget. Without a carefully designed basis, a series of ad hoc repairs commonly get thrown on top of a marginal foundation. As a business grows, stability and scalability problems can hinder the productivity of the organization. These environments require proper evaluation, smart strategic analysis, and in-depth experience to migrate to an IT infrastructure that will act as the solid foundation to handle current business needs and ease downstream growth.

  • Team with Solution Consultants, Not Resellers
    Small businesses require direction and education to work through an increasingly complex maze of technology options offered for accelerating business growth and enhancing efficiency. Businesses do not need a network engineer or support firm that tries to sell them a product. Progent eliminates conflicted motives by not reselling hardware and software. Progent offers services and expertise only. This allows Progent to align technical services with the genuine interests of clients. Combining IT support and product selling can lead to a conflict where the recommended solution is built around a preselected vendor rather than being driven by the true needs of a client.

Get in Touch with Progent
If your Pembroke Pines, Florida company needs to get in touch with Progent about network outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Fast Online Technical Support
For immediate online help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent's Microsoft-certified consultants offer online and onsite expertise for companies of any size to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you design and verify a security strategy for your Skype for Business solution that meets government and industry requirements.

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    Top Rated ProSight Server and Endpoint Management On-site Support

    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they can disrupt productivity.

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    Small Business Server Integrators

    Progent provides the services of Microsoft and Cisco-Certified IT support experts to show clients affordable alternatives to help companies optimize the benefits of Microsoft and Cisco products. For networks that span from small offices to nationwide enterprises, Progent's network engineers can help you enhance your information system's e-mail infrastructure, security, reliability, throughput, and IT management.

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    Computer Consultant Voice Over IP Phones

    Progent's CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Aironet 1800 Access Point Consultants

    Progent's Cisco certified Wi-Fi consultants offer affordable remote and on-premises help for end-of-life and modern 802.11ac Aironet wireless access points and Progent can assist your business to design and maintain Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet APs.

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    Microsoft Exchange 2007 Technology Professional

    Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent has the experience to complete your move quickly and affordably. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.

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    Progent's Microsoft engineers can provide in-depth support in implementing, managing and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can deliver a wide variety of affordable online consulting services based on industry best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Consulting support offered by Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.

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    Nexus Switch LISP Integration Services

    Nexus switches are engineered to provide the speed, scale, uptime, cloud readiness, density, data protection and manageability needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises support services to assist your business to plan an efficient switch topology, set up test environments to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, perform security and compliance tests, configure proactive monitoring and alert systems, consolidate network resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced zero-downtime capabilities available for Cisco's Nexus family of switches. Progent's consultants can also help your business to upgrade efficiently from outdated Nexus models or Catalyst switches to current Nexus platforms.

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  • Mission Critical IT Applications Online Support IT Services Server Virtualization
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    Online Technical Support Microsoft SBS 2003

    Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a powerful but manageable information. The technical demands of the Microsoft .NET components included with Small Business Server 2011 requires a network consultant with hands-on experience planning and building seamless, comprehensive business technology environments. Progent's Microsoft Small Business Server professionals have an average of over 10 years of experience supporting computer networks built on Microsoft technology. This experience assures you success in deploying, administering, and repairing network solutions that include the SBS Server package of servers and applications.

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  • Network Engineer VPN Support Outsourcing Cisco VPN
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  • Non-stop Interoffice Connectivity Support Services 24-Hour Fully Redundant Network Consultancy
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    Microsoft Certified Partner Windows 7 Help Desk Technology Consulting Services

    Progent's certified consultants can help you to test Windows 7 to confirm application and driver compatibility and to determine its performance and reliability operating in your environment. Progent can also help you to evaluate the likely strategic advantages of adopting Microsoft Windows 7. If Windows 7 makes sense for your business, Progent can help your IT organization to plan and carry out a non-disruptive upgrade to Microsoft Windows 7 from a an older release of Microsoft Windows.

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  • On-site Technical Support BlackBerry Enterprise Server Express Specialists BlackBerry Enterprise Server Express
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  • Online Photoshop Training On-Call Services Live Online Office Publisher Training
  • Open Now High Availability Networks Technical Support Services Fully Redundant Internet Network Consulting
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    Cisco ASA 5500 Firewall Support and Help

    Progent's Cisco certified networking consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    24x7 4000 Router Network Engineer

    Cisco has designed a full product line of routers that includes appliances built to deliver the security, bandwidth, and reliability demanded by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.

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    Cisco Network Management Technical Consultants

    Progent's Cisco-Certified network engineers can assist you to run Cisco's network management tools along with a variety of powerful third-party products to build a comprehensive network management strategy in order to keep your network running smoothly, fully utilize expensive resources, protect your data, recover rapidly from device breakdown or deliberate attacks, and enable you to expand or repurpose network resources intelligently and economically as your business grows.

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    Online Help Aironet

    Progent's Cisco-certified Wi-Fi technology experts can help you to deploy, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

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    Office Wireless Remote Support

    Progentís wireless professionals can help small organizations plan, select, evaluate, deploy and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of security that matches or excels wireline interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you select and install the wireless link technology that fit best with your company requirements.

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    Technical Consultant ISA Server

    Progent's certified ISA Server consultants have extensive experience creating corporate security solutions for IT networks with many locations, remote workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your IT security needs without restricting your network.

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    Internet Service Provider Selection Consultants

    Progent offers access to the cost-effective services of remote Internet connectivity consultants to help your organization to assess or update your ISP services so your Internet access solution aligns with your business requirements. Support services provided by Progent include evaluation of your existing bandwidth use, carrier and plan comparison and selection, network provisioning, and managing a smooth move to a different ISP and/or service plan. Provisioning can include enhancing current routers and deploying additional ones, setting up firewalls, and designing fault-tolerant BGP configurations.

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    Integrated Services Routers Remote Technical Support

    Cisco offers a full product line of routers that includes appliances designed to provide the security, performance, and availability demanded by organizations from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.

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    On-site and Remote Support Microsoft SQL Server

    Progent's Microsoft-certified SQL Server application developers and DBAs can provide online consulting to help organizations of any size to create, manage, and troubleshoot applications based on the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any phase of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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    Nagios Computer Consultant

    Network monitoring commonly consists of tracking a system's resource utilization in order to identify throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's network integration consultants can help you use both these tools to optimize and repair your network. Progent's Linux consulting professionals provide small businesses and programmers help with administering and supporting UNIX and Linux systems that coexist with Microsoft-based technology.

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    At Home Employees Collaboration Online Consulting

    Progent can help small and mid-size companies to configure collaboration solutions to make it easy for their remote workforce to benefit from productive interaction with fellow workers and other stakeholders.

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    24-7 Exchange Server 2003 Specialist

    Progent's Microsoft-certified consultants offer computer support and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, management, and support expertise for Exchange 2003 Server include planning, installation, documentation, local and off-site troubleshooting, Help Desk outsourcing, expert security consulting, and comprehensive network management outsourcing.

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    Microsoft Certified SQL Server Cluster Engineer

    Progent provides Windows 2003 Cluster Server expertise to help your organization utilize fault-tolerant clustered servers that can provide 24x7 operation. Windows cluster servers for zero-downtime systems include Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. By assisting you t build non-stop server clustering environments based on Microsoft Windows Clustered Server 2003, Progentís Premier Windows engineers make sure that your zero-downtime server clusters are configured to maximize the competitive advantage of your computer system.

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    Outsourcing ISA 2004 Enterprise Edition Server

    Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information security needs without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.

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    Consultant Services Windows Server Essentials Launchpad

    Windows Server Essentials is a value-priced, entry-level operating system that allows small businesses to make the move from the older physical on-premises datacenter to the new hybrid networking paradigm that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can assist you to evaluate the possible business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network environment. Progent can provide comprehensive project management so you can design and execute an efficient move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent also offers continuing consulting help, technical support, and customized training.

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    Colo Setup and Support

    Progentís data center IT services are intended for businesses with equipment located at IDCs or data center colocation hosting sites and requiring timely on-site assistance at the collocation facility plus off-site help from Microsoft and Cisco Premier professionals. Progent provides a complete range of data center and data center and collocation consulting services including system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, development and installation of fault tolerant configurations, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server clustering configurations.

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    Top Ranked Microsoft Office IT Outsourcing Companies

    Progentís IT outsourcing packages offer affordable network support for small companies. Whether it includes planning system infrastructure, creating an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing network service expenses to increase in a more moderate and controlled manner than is possible by building up a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network foundation for your critical business software powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Linux RedHat Remote Consulting

    Progent provides nationwide urgent technical support and troubleshooting services for businesses who operate networks powered by versions of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support offers maximum leverage for your IT dollar by protecting client efficiency and limiting the hours billed for network repair services. Advanced remote access technology and experienced service specialists and engineers combine to enable Progent to solve most network issues without wasting time and expense by traveling to your site. In most of cases your IT problems can be dealt with by telephone or through a combination of phone support and online connectivity. Progent can make available Cisco CCIE network experts and CISSP and ISSAP certified security specialists to assist you with the most challenging system issues.

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    SonicWall NSA Firewall Security Contractor

    Progent's SonicWall firewall consultants can show you how to integrate, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection solution and design protection into your corporate operations.

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    Progent offers consulting for security evaluation packages such as Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to uncover possible security gaps. Progent has broad knowledge of network auditing tools and can show you how to make sense of testing reports and react appropriately. Progent can help you design protection into your company operations, configure scanning software, define and deploy a protected system environment, and recommend procedures to maximize the security of your IT system. Progent's security professionals are ready to help you set up a firewall, implement secure remote connectivity to email and business applications, and integrate virtual private network. Progent's accredited security experts can also test the protection of web applications and can provide comprehensive information security evaluations of enterprise-wide security to determine your organization's compliance with important international security standards such as HIPAA, NIST, and ISO.

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  • Google Cloud hybrid cloud solutions Engineer
    Top CISSP Certified Expert Google Cloud SQL Professional

    Progent offers affordable remote and onsite consulting to help companies of any size to move all or part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.

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  • Microsoft and Cisco Design Pembroke Pines, Broward County

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