Additional Topics of Interest

24x7 HelpDesk Integration Services
Microsoft Help Desk Support Outsourcing

The Help Desk Call Center support delivery structure used by Progent offers small and midsize businesses an dependable alternative to reliance on independent service individuals by offering broad expertise accessible to multiple engineering teams, optional 24x7 access to emergency assistance, fast escalation to world-class engineers for solving even the most difficult problems, service consistency and reliability, prompt follow through overseen by seasoned support managers, a selection of convenient mechanisms for initiating support jobs, and excellent progress transparency enabled by ticket updates and accessible via a web portal.

Microsoft LCS Server Instant Messaging Support and Setup
Microsoft LCS Server Instant Messaging IT Consultants

MS Office Communications Server delivers Instant Messaging and Real Presence as part of a scalable, world-class solution featuring advanced protection, transparent compatibility with additional Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated business efficiencies, increased individual output, and stronger IP protection. MS Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer online and onsite configuration support and mediation services for your Office Communications Server deployment and can assist you to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add significant strategic value to your information network

SCDPM 2016 Troubleshooting
System Center 2016 and Windows Server 2016 Support Services

Progent has more than two decades of experience deploying, and supporting the key components included with System Center and can help you to plan, deploy, manage, and fix your Microsoft System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can assist your organization to migrate to the latest version of System Center from an older release or from another datacenter management platform to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus infrastructure and critical application performance monitoring.

Offsite Employees Infrastructure Engineer
Emergency Network Consultant Telecommuter Infrastructure

Progent can assist small and mid-size businesses to design, set up and troubleshoot the infrastructure for telecommuters.

WLAN controller Online Technical Support
Consultants wireless controller

Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of wireless access points, optimizing wireless performance by reducing the effect of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and hardening security by detecting threats and analyzing network traffic according to user type and locale. Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller solutions.

Top Rated Consulting Services Meraki MR66 Access Point
Technology Consulting Services Meraki Wave 2 AP

Progent's Cisco Meraki Wi-Fi access point consultants provide remote and on-premises support to help organizations of any size to plan, deploy, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers identical access, performance, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.

Consultant Services Microsoft Dynamics GP Update
Microsoft Dynamics GP System Upgrade Planning Specialist

Progent has supported Dynamics GP and Great Plains ERP software for over two decades and Progent has provided integration, software development, training, and troubleshooting services since the product's original release. Progent offers advanced support for upgrading out of date Dynamics GP deployments. Progent can assist you to design, pilot, and implement a cost-effective upgrade from a an outdated version to the latest edition of Dynamics GP.

Professionals NetApp MetroCluster Troubleshooting
24x7x365 NetApp MetroCluster and FlexPod Specialists

NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery between sites located up to 185 miles away from one another. Progent's roster of veteran network experts can help you to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing help with tasks like assigning disk pools, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR system to prove adherence with information assurance standards and government mandates.

NinjaOne Automated Server Monitoring Integration Services
ProSight NinjaOne Remote Desktop Management Network Engineer

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the health of critical devices.

SQL Server 2014 Encryption Key Management IT Consultants
SQL Server 2014 Backup Support Services

SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly with all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services that include system design, deployment, management, remediation, and software development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.