Progent offers access to the affordable support of remote Internet connectivity experts to assist your organization to evaluate or update your ISP services so your Internet connectivity solution matches your business needs. Services available from Progent include assessment of your current bandwidth use, carrier and plan analysis and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly restore the entire virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to plan, configure, test and manage a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help your business to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
By using virtual servers, companies are able to run many virtual machines on one physical server. Virtualization technology allows companies to enjoy all the advantages of server isolation, while avoiding the expense that goes with purchasing additional server hardware. Virtualization is the enabling technology behind private clouds, which provide important benefits such as reducing the costs of hardware, facilities, and management while enhancing data security, system availability, and disaster recovery. Other key server management options include network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can help you in all aspects of server consolidation and administration to enable your company to contain expenses and conserve time.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables rapid recovery of critical files, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your business-critical data.
Microsoft Mac Office allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that combine Mac with Windows systems with extensive resource sharing, or networks which carefully limit sharing between Apple Mac and Windows systems.
Progent has over 20 years of background integrating, maintaining and troubleshooting the key platforms included with System Center and can assist your organization to design, install, support, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help your organization to migrate to the current version of Microsoft System Center from a previous release or from another IT management platform to provide the advantages of best-in-class deployment, automation, security, plus infrastructure and critical application availability and performance monitoring.
Progent's wireless professionals can help small companies design, select, pilot, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of security that equals or exceeds wireline connections. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to identify and deploy the wireless connectivity technology that match your business requirements.
Progent's certified security experts can perform NodeZero-based PEN tests to verify your security defense tools and policies are properly set up and effective.
Progent has two decades of background helping small and mid-size companies to plan, implement, tune, manage, and troubleshoot computer networks that incorporate remote workers.
Stealth penetration checking is an important component of any comprehensive IT system security plan. Progent's security professionals can perform extensive penetration tests without the knowledge of your organization's in-house IT resources. Stealth penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event history monitoring are correctly set up and consistently monitored. Progent can implement ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks common to the latest versions of ransomware.
Progent's Microsoft-expert consultants can assist you to enhance your desktops from 32 bits to 64 bits. Progent can help your company to understand the risks and advantages of upgrading to 64-bit desktop processing, plan an efficient upgrade process that minimizes operational disruptions, and deliver inexpensive, expert remote support to assist your company to install 64-bit desktop software and application programs on your existing hardware.
Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This permits you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical issues and also offer extensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on schedule and on budget.
Progent offers onsite education designed for individuals who want to broaden their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online classes for Mac applications.
Progent's Microsoft-certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and migration plans, install Windows Server 2008 with your network environment and applications, educate your IT staff how to use new management tools, and provide continuing consulting and support via affordable alternatives including Help Desk Call Center service and remote technical assistance.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Microsoft SQL Server 2008 offers indispensable, standardized tools to IT professionals and information workers, reducing the complexity of designing, integrating, managing, and accessing company data and database applications in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Progent's ProSight Virtual Hosting combines proven virtual server architecture, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing solution that enhances network dependability and protection, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and critical application servers hosted in a secure and fault tolerant facility on a fast, non-stop virtual server set up and maintained by Progent's computer support experts.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and fixing SCOM environments and offer organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company more complete solutions for your information system.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to manage complicated supply chains and streamline key business processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that can range from as-needed advice to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's computer outsourcing services for small businesses include planning Windows XP, .NET, and BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and in-person repair, fixing chronic integration problems, and producing a company-wide security strategy. Progent can show you how to maximize network reliability and throughput with non-stop configuration, redundant network architecture, and proactive network monitoring. Progent also offers special project help for major migrations and can help with needs definition, product inventory, BOM production, sourcing qualification, procurement coordination, and professional documentation. Progent's IT outsourcing service also features education for office productivity programs such as Office XP.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's experienced ransomware recovery experts can assist you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
If your office network combines Linux technology technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive environment that permits all your operating systems to coexist for simple management, transparent dataflow, high reliability, superior throughput, and tight security. Progent's Linux and MS Windows coexistence support offerings feature network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk services.
Progent can provide enterprise customers the help of a certified NetApp consultant for remote or onsite expertise for NetApp's entire line of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.
Progent's UNIX family consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
Nagios and MRTG are useful, free monitoring utilities that run with Linux and can be deployed to analyze UNIX/Linux networks, Microsoft Windows systems, or multi-platform environments where Linux and MS Windows coexist. Nagios allows network support engineers to track network services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you track the traffic through SNMP network devices such as servers, routers, and switches. Progent's network integration consultants can assist you to utilize both these programs to tune and repair your network.
Progent offers online and onsite consulting to assist you with any aspect of BI reporting from troubleshooting or modernizing applications to planning and deploying a comprehensive business intelligence solution. Progent's BI consultants can help you to maintain your current BI system, help you to migrate reports and databases from an outdated reporting product to a modern solution, and provide as-needed remote training tailored to your specific requirements. Progent's management reporting and analytics professionals offer expertise in all popular BI reporting platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent's UNIX platform support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
SQL Server 2016 offers significant improvements in speed, scale, security, availability, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason integration, Row-level Security, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help businesses of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools by SentinelOne to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.