Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing and service companies to simplify complex supply chains and streamline key processes to get products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that can range from occasional advice to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
The Help Desk Call Center support delivery model adopted by Progent's Technical Response Center gives small organizations an efficient alternative to reliance on freelance service individuals by offering broad expertise accessible to numerous support teams, optional 24x7 availability of urgent assistance, escalation capability to top-level engineers for solving even the most intractable issues, support consistency and dependability, quick follow through overseen by seasoned service administrators, a selection of convenient mechanisms for requesting support jobs, and excellent process visibility made possible by trouble ticket tracking and available via a web portal.
Progent's business climate will allow you to become a more capable professional by improving your information technology knowledge and boosting the loyalty of your customers. Progent makes good on this commitment by attracting the best consulting experts for you to work with, offering an advanced system infrastructure, using specialized software utilities to enable the highest quality of service, and by optimizing our operational structures for finding and keeping customers.
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to design, integrate, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.
Key characteristics of Dynamics GP/Great Plains software include a modular structure that lets you buy only the functionality you need, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that allow you to track all activities, income and spending and sales patterns, integration with Microsoft Office to enable access to business information, the capability to process information from almost any database or workstation application into Microsoft GP/Great Plains, and an open architecture that makes it easy to develop specialized applications. Progent can help you set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP support professionals to help you convert the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud solutions that provide maximum availability, data security, and application mobility.
Progent provides a selection of IT service packages for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem handling abilities of System Center Operations Manager, a next-generation network and IT support software platform that tracks the reliability, performance, and safety of your information system and identifies incipient troubles before they can bring down your network. With Progent's affordably priced IT support programs, small businesses can select a basic co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to design, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable online or on-premises support to help companies to move efficiently to a modern communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.
Progent's Microsoft Certified engineers can provide expert consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's consultants can help you plan multi-location Exchange Server 2007 rollouts or updates and can provide onsite technicians to help enterprises with deployments of Exchange Server in the or any region served by Progent's consultants.
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data.
SQL Server 2014 incorporates significant enhancements in critical areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises consulting services that include system design, configuration, administration, troubleshooting, and application development expertise to help organizations of any size to realize fast return from their SQL Server 2014 deployment.
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent is a leader in economically delivering enterprise-class IT support to small companies. Progent's achievement in handling the network support needs of the historically underserviced small company market is the cumulative result of key technical and operational breakthroughs that have eliminated a great deal of the conventional expenses out of administering IT service, injected unmatched professional expertise into the support mechanism, and significantly streamlined the solution process.
Progent’s IT outsourcing packages offer budget-friendly network consulting for small organizations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing an on-line business application, outsourcing your network technical services can contain costs and minimize uncertainties, allowing network support expenses to grow in a more moderate and controlled fashion than is feasible by building up a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network architecture for your critical business software powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
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Progent can provide onsite education customized for individuals who want to expand their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online classes for macOS and Mac OS X applications.
Progent’s computer outsourcing support offerings for small businesses feature planning Server 2003, .NET, and BackOffice systems, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site repair, resolving chronic IT issues, and creating a company-wide security strategy. Progent can help you enhance system reliability and throughput with non-stop configuration, redundant network architecture, and proactive server monitoring. Progent also offers special project help for major upgrades and can assist with needs definition, product identification, bill of materials development, sourcing qualification, purchasing logistics, and complete documentation. Progent’s computer outsourcing help also includes training for office productivity software such as Microsoft Office XP.
Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing efficient migration procedures, evaluating and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent clients who lack adequate in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical network initiatives on schedule.
Progent’s Microsoft-certified experts offer small and medium sized businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a common spot for your employees or clients to connect to, organize, distribute and interact with relevant data, documents, and software and to interact with other people. It enables quicker and more intelligent decisions, more effective access across groups and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge accessible within and without a business network. Windows SharePoint Services connect workers, clients, teams and projects with the data they’ve developed in a way that makes data easy to find, download and apply.
Progent can assist small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the typical errors small organizations make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent can help you in all facets of your migration to Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist you to design and carry out a cost-effective migration of your databases and applications to any deployment architecture including local, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from on-demand architecture assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 project is carried out on schedule and on budget.
ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with government and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for workers who are on the move within campus, hospitality, retail or other environments where management requires user endpoints that offer more control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune numerous key pieces of your wireless infrastructure including APs, routers, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified consultants offer online and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Progent's UNIX platform support services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single source to show you how to create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of dependability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting options are based upon mature virtualization architectures that allow small businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent can help you plan, configure, manage, and repair a viable Wireless LAN infrastructure, select appropriate components, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a thorough 802.11x system security plan that is well aligned with the security plan for your entire corporate network.
Progent’s private cloud hosting service allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progent’s private cloud to avoid large investments in the purchase, maintenance, and operation of network equipment and facilities while benefiting world-class levels of system reliability and security.
Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to upgrade from an older version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment to make sure you realize maximum business value.
Progent's Microsoft-certified Windows 2000 Server consultants can provide network help and IT consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and support services include network design, installation, documentation, on-site and remote support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's economically priced network support packages, small organizations can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small company networks world-class reliability, security, and productivity.
Progent’s Microsoft-certified consultants offer small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a common spot for your employees or customers to access, organize, distribute and manipulate useful data, files, and software and to communicate with one another. It allows quicker and more intelligent decisions, more efficient access across groups and more economical business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible inside and outside a business network. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they’ve created in a way that makes data convenient to locate, download and re-use.
Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and debug Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that need important software patches, or resolving performance issues.
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Progent's Cisco-premier CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Progent's certified consultants can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your company, perform pilot installations to validate Hyper-V's compatibility with your line-of-business software, assess your network architecture for optimal operation with virtual server technology, assist you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and administer Hyper-V, offer expert consulting help for enhancing the protection of your virtual servers, design and test business continuity procedures that optimize network uptime, and deliver continuing consulting and technical support including affordable online troubleshooting and turn-key Help Desk outsourcing.
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
Progent's Microsoft-certified engineers can assist you to automate desktop PC software update deployment by providing support for management platforms such as Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Progent's Microsoft-certified consultants can provide low-cost online and on-premises support to carry out your migration to Exchange Server 2010, produce thorough documentation of your new email system, educate your IT staff and users to get them ramped up quickly on Microsoft Exchange 2010, and offer continuing administrative services and engineering help. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent provides the help of Microsoft and Cisco-Premier network support professionals to offer clients economical ways to help organizations maximize the benefits of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's expert consultants can assist you to enhance your information system's e-mail infrastructure, protection, reliability, throughput, and system administration.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and offer companies of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Cisco's security and remote connection products for small companies represent a complete line of easy-to-administer security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit best with your business objectives.
Progent's Citrix consultants can help you to assess the strategic value of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Hyper-V network, and demonstrate to you how to use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and simplifying management processes.
System Center Configuration Manager automates application and device deployment across multiple sites, centralizes security and compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist your organization with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Progent can provide the cost-effective support of online Internet connectivity consultants to assist your company to evaluate or enhance your Internet services so your Internet access solution matches your business needs. Services available from Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan analysis and ordering, network provisioning, and managing a smooth move to a different ISP and/or service plan. Provisioning can include enhancing current routers and deploying additional ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small service organizations who offer scant documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each staff member to every client. The discipline of detailing and archiving support activity results in more effective support and avoids a variety of common misfortunes such as when a service client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Microsoft System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for critical workloads by providing centralized, cross-platform monitoring of IT infrastructure installed across on-premises datacenters and private and public clouds. Progent's consulting group offers world-class remote and onsite expertise to assist organizations of all sizes to plan, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent can help you to migrate to SCOM 2016 from earlier releases or from different monitoring products, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and onsite evaluation and upgrade services for Windows 10 provided by Progent include ROI estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, teleworker access, security and compliance, streamlined provisioning and management, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and users, and ongoing technical help.
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for professionals who are mobile within office, hospitality, health-care or other environments where IT management wants user endpoints that provide more control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Successful integration of Cisco's wireless IP phones typically requires that you set up and fine tune numerous components of your Wi-Fi infrastructure such as APs, routers, Cisco wireless LAN controllers, and management software. Progent's certified consultants can provide online and on-premises assistance to help you create and maintain a Cisco wireless IP phone solution by delivering services that range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Progent's Cisco CCIE network infrastructure experts can help your business to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management team, develop an enterprise-wide security strategy, automate network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent can assist your organization in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook.
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, search the GAL, import addresses, synchronize appointments, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also offers customized onsite Entourage education.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your information security needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Progent's Microsoft and Cisco certified network consultants can provide expert help with a broad array of technologies and can deliver that assistance by phone anywhere in the U.S. or in person in select cities across the country and anywhere in California. Progent offers remote help for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft Windows and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE network engineers for complex network issues, as well as the the support of CISA and CISM-accredited security consultants to assist with complex security planning and problem solving. Progent has provided remote troubleshooting to businesses in every state in the United States.
Progent’s Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's roster of veteran technical support engineers and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation platform for managing service requests, ticketing, ownership, progress tracking, and reporting.
Progent can assist you to design and implement an efficient migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD Domain Services and AD Connect to unify identity and access services across on-premises and cloud assets.
Progent can help your business in all phases of your upgrade to Exchange 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent delivers the help of Microsoft and Cisco-Certified IT support experts to offer customers economical ways to help companies maximize the benefits of Microsoft and Cisco products. For networks that range from small offices to large enterprises, Progent's expert consultants can assist you to improve your information system's e-mail infrastructure, security, availability, throughput, and system management.
Progent's Cisco certified wireless networking experts offer affordable remote and on-premises support for legacy and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist your business to plan and maintain wireless solutions that include indoor and outside/ruggedized Aironet access points.
Progent's certified Forefront TMG and ISA Server 2006 experts can assist you to design, install, and manage a configuration of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, speed and manageability that your company requires.