Small office IT networks located throughoutPennsylvaniacan rely on immediate remote contact with a Cisco qualified CCIE infrastructure professional to resolve the toughest issues affecting their computer network. Progent retains the largest group of CCIE consulting experts accessible online of any independent support organization in the country. Rates are affordable, billing is per minute, engagement is fast, and service is unbeatable.

If yourPennsylvaniaoffice is situated away from major metropolitan neighborhoods such asPhiladelphia, Pittsburgh, Allentown, or Erie, help from Cisco certified CCIE engineers may be unavailable when there's a network crash. This could mean a loss of revenue for your company. By calling Progent's online services, you have access to a Cisco certified CCIE engineer who can provide the help to get your computer network operating.

Why is Access to a CCIE-certified Consultant So Significant?
A CCIE is a world-class infrastructure specialist who achieves this prestigious recognition by completing strenuous examinations given by Cisco. CCIE-certified consultants can handle even the most complicated issues associated with network deployment, troubleshooting, and configuration. Progentís CCIEs work directly with Cisco's in-house engineers in analyzing problems with IOS utilities and coming up with workarounds or downloading program updates to correct problems. The vast majority of CCIEs are employed by large enterprises or national Internet providers, and so their skills are not readily available to small businesses.

For organizations anywhere in Pennsylvania, Progent can provide convenient, quick, and economical remote help from Cisco certified CCIE engineers. CCIEs are recognized network subject matter experts who are awarded this top-level certification only through intense testing by Cisco. CCIEs can handle even the most complicated problems associated with network design, configuration, capacity, repair, and support. Progentís CCIE consultants cooperate intimately with Cisco in-house staff in identifying issues with Cisco's IOS software and developing workarounds or obtaining software updates to correct anomalies. Progent can provide fast remote support from a CCIE so you can get timely assistance for complex network problems that are impacting worker efficiency but are beyond the scope of your usual network support providers. Progent's CCIE support experts can access your environment using advanced remote connectivity technology to deliver quick and affordable analysis and remediation of critical network difficulties.

How Progent's Cisco Qualified CCIEs Can Provide Expertise with Cisco-based Networks in Pennsylvania
Progent's CCIE experts provide world-class support for a wide array of Cisco networking technologies including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Firewalls
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. After Cisco's purchase of Sourcefire, the entire line of ASA 5500-X devices can be provisioned to support Firepower Services, built on Sourcefire's Snort technology, which is the world's most popular intrusion protection system. Firepower services bring powerful new capabilities including advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can help your business to design, deploy, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services. Learn more information about Cisco ASA 5500-X Next Generation Firewalls with Firepower integration and troubleshooting services.

Cisco Router Technology
Progent's Cisco Certified consultants can assist your business to plan, setup, and manage a converged network infrastructure that can simplify processes, reduce expenses, and accelerate ROI. By teaming Cisco routers with Cisco Catalyst switches support and Aironet indoor and outdoor APs integration support or Cisco Meraki access points configuration support, Progent can dramatically enhance the strategic value of your integrated network in Pennsylvania. Progent offers comprehensive remote support. To see more concerning Progent's expertise in Cisco router products, see Cisco Routers Professional Support.

Aironet and Meraki 802.11ac Wi-Fi Access Points and Wireless Network Controllers
Progent can provide the services of a Cisco-certified Wi-Fi networking consultant to help your business to design, deploy, manage and troubleshoot a converged wired and wireless ecosystem incorporating a wide range of wireless products that offer the identical protection, extensibility, and ease of management you expect from your wired environment. Progent's Aironet Access Point consultants, Meraki Access Point specialists, and Cisco WiFi controller consultants can help you to maintain legacy wireless products from Cisco or upgrade efficiently to current 802.11ac Wi-Fi technology. Progent can also assist you to perform efficient Cisco wireless IP phone configuration with Cisco APs for mobile on-premises collaboration. Progent's CISM and CISSP security specialists can advise you about how to design security into your wireless network and your company's operations. Progent's disaster recovery consultants and business continuity consultants can help you to set up the high availability technology incorporated into Cisco's wired/wireless products so your converged infrastructure provides continuing business value. Progent offers economical remote and onsite wireless site surveys to help you to plan and deploy a Wi-Fi LAN with custom-designed AP clusters optimized for your specific office layout, building characteristics, and intended application.

Cisco Voice over IP Phone and IP Video Phone Solutions
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, solving QoS, configuring SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco SRST solutions for high availability.

Cisco Unified Communications Manager and Cisco CallManager Collaboration
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, functions as the core of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX solution by integrating closely with unified messaging applications such as Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified CUCM experts can help with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE networking support, creating UCS server clustering solutions for high availability, and integration with Exchange Server.

Cisco, Nexus and Meraki Switching Solutions
Progent's Cisco CCIE-certified network engineers can provide advanced remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that run the gamut from small or midsize businesses and campus networks to enterprise data centers and service providers. Progent can assist you to deploy Cisco's rapidly improving switch technology to achieve the performance, expandability, uptime, virtualization, data protection and ease of management demanded by your organization. To learn about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. For details about Progent's consulting and support for Cisco's Nexus line of switches, see Cisco Nexus switch consulting and support. To find out about Progent's support services for Meraki switches, go to Meraki switches consulting and troubleshooting services.

Cisco Security and VPN Technology
Progent can give you access to a certified CCIE or Cisco Certified Network Professional (CCNP) to help you to choose, deploy, and maintain Cisco security solutions. Progent's CISM and CISSP security specialists can advise you about how to design security into your company's processes in Pennsylvania and Progent's GIAC-certified information assurance experts can help you to design and operate SIEM solutions that allow you to comply with regulatory requirements for prompt incident reporting. Progent can assist you to create a documented security strategy to establish clear policies, install scanning and tracking utilities, create and implement a secure network architecture that includes products from diverse vendors, provide outgoing spam filtering with policy-based content filtering for incoming and outgoing email, and advise you about steps to optimize the protection of your network. Progent's security expertise is available to help you configure an firewall, design safe remote and mobile access to messaging and corporate information, and implement or troubleshoot Virtual Private Networks. To find out more concerning Progent's services for Cisco security products, refer to Cisco VPN Engineering Support.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Consulting
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE configuration consultants can help you to design, integrate, manage, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks. Progent can provide cost-effective online or on-premises support to assist companies to migrate smoothly to an advanced communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for access to a SIP PSTN trunk.

Cisco-based Network Management Solutions
Progent's Cisco-Certified network consultants can help you to utilize Cisco's network management tools alongside a variety of effective open source and proprietary programs to develop a complete network management solution to keep your infrastructure functioning smoothly, conserve valuable resources, guard your data, recover quickly from hardware breakdowns or deliberates attacks, and enable you to expand or reassign system resources intelligently and economically as your Pennsylvania organization evolves.

Progent can also show you how to utilize network management utilities to monitor and classify network data to implement traffic shaping, which permits you to configure routers to enforce different bandwidth restrictions on designated classes of activity based on the priorities you assign. By buffering and sorting excess packets that exceed your committed volume, and by assigning preference to business-critical applications, traffic shaping can keep ISP excess usage penalties from spinning out of control and/or eliminate gaps in worker productivity resulting from indiscriminate policing of your network bandwidth limits during peak demand. To learn more details about Progent's network management consulting services for Cisco environments, visit Network Management Strategies for Cisco-based Networks.

NetApp and Cisco FlexPod Private Cloud Platform Consulting Services
FlexPod is a best-practice cloud architecture created and tested jointly by NetApp and Cisco to consolidate servers, network fabric and storage resources for hosting shared applications and management tools. To learn more about Progent's consulting services for NetApp and Cisco private clouds solutions, refer to NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services.

How You Can Contact a Cisco CCIE Network Engineer Immediately
To find out how you can get in touch with a CCIE for online support in Pennsylvania, call 1-800-993-9400 or go to Urgent Online Network Support.



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    Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and provides a easily administered web gateway that acts as a one-server solution for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security reporting features, permits custom reports generated by SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can assist you to plan and execute pilot and production deployments; interface Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.

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    Progent provides nationwide remote help and troubleshooting services for businesses that run environments based on variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Online network consulting provides maximum leverage for your IT dollar by protecting user productivity and shortening the time charged for network repair services. Sophisticated remote access tools and skilled technicians and consultants combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In most of cases your IT issues can be dealt with over the phone or via a combination of telephone help and online access. Progent can make available Cisco certified CCIE network experts and CISM premier security professionals to assist you with the most challenging network issues.

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    Progent's ProSight family of managed services are geared to offer businesses who maintain small in-house network administration and support staffs with low-cost access to enterprise-class management tools and technical experts. Advantages of Progent's ProSight line of managed services include flat-rate IT maintenance expenses, smart automation of common management processes, continual absorption of new information technology, smooth migration from older technology to current solutions, close fit between computer technology with business goals, guidance from veteran network experts, and freeing up management to concentrate on business issues instead of ever-changing network technology.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to evolve with your growing business needs. Progentís Cisco-Premier network experts are familiar with Ciscoís comprehensive family of hardware and software aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user authentication, authorization, and accounting from a graphical Web interface.

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    Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) voice communication. Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to assist you to maintain and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration.

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    If your business computer system mixes Linux technology platforms with MS Windows, Progent can help you to integrate your IT resources into a unified environment that permits all your OS platforms to coexist for simple administration, transparent dataflow, high availability, enhanced performance, and strong protection. Progent's Linux and Microsoft Windows integration assistance offerings include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical support and repair, in-person technical support, and Help Desk outsourcing.

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