For office network systems located within the state ofPennsylvania, Progent's Microsoft authorized technical team members can provide phone support and remote troubleshooting to resolve your network systems problems quickly and cost effectively. Progent has developed enterprise-level expertise, software utilities, and support databases to troubleshoot and resolve network problems while avoiding the expense and delays normally associated with onsite service visits.

If yourPennsylvaniabusiness is situated outside of the larger urban areas such asPhiladelphia, Pittsburgh, Allentown, or Erie, your nearby computer network support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical projects for a diverse range of customers. This means you obtain not just the technical know how needed for the task, but an expert with proven methods for applying that expertise to assist with efficient network solutions.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices installed on multiple sites with thousands of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi consultants who can help you to assess the benefits of UniFi technology for your environment and assist you to design, install, administer, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad range of online services to help you to design, develop, pilot test, deploy, manage, and debug business applications powered by any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the latest releases of Excel, support Excel on Apple iOS and Android smart phones and tablets, and fix compatibility problems between different releases of Office Excel. Progent offers on-demand help to clients looking for a quick solution to a stubborn issue related to Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business applications based on Excel. Progent's cost-effective webinar training for Excel can be custom tailored to address the special requirements of individual users or groups.

ProSight Network Audits for Checking Network Health
Prosight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner and safer Active Directory environment. Both versions also offer the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with information security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and higher availability. For more information about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for Planning and Support Services for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's
SCVMM 2016 consultants can assist organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate efficiently from older releases of VMM, develop processes for creating and installing virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your datacenter resources with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware ESXi support.

ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it easy and affordable for small and mid-sized organizations to map, track, reconfigure and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating complex network management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating appliances that need important updates, or isolating performance problems. Read more about the entire ProSight suite of value-priced network management outsourcing services for small and medium-size organizations.

Progent's Cloud Integration Support for Windows Server Essentials
Microsoft Windows Server Essentials is a value-priced, versatile platform that enables small businesses to make the move from the traditional physical in-house datacenter to the modern hybrid computing model that combines both local and cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to assess the potential business advantages of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud-based model for your computing environment. Progent offers comprehensive project management so you can design and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 integration solutions with on-premises Exchange and Microsoft Azure planning and integration consulting services.) Progent also offers as-needed consulting help, technical support, and customized training.

Ransomware Removal and Recovery Consulting
Recent versions of ransomware not only scramble vital online data but also infiltrate most available system backup mechanisms. Progent's proven ransomware recovery experts can assist your business to restore a network victimized by a ransomware crypto-worm like Ryuk, WannaCry, Hermes, Spora, MegaCortex, or MongoLock. For more information, visit ransomware removal and system recovery services.

Affordable Support Solutions
Many small businesses rely on flawed metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient experience can take many times longer to perform the same task than an experienced Information Technology expert. As an example, billing 30% less per hour, but taking three times longer for the same task is hardly a deal. Still worse, a badly architected or implemented network environment that is unreliable and difficult to administer or upgrade can cost an organization many times more than its initial price because of lost productivity. Progent's customer testimonials from satisfied companies across the U.S. confirm the efficiency of Progent's service model and the expertise of Progent's team of IT professionals.

64-bit Computing Upgrade Support Services
Progentís 64-bit migration support experts can help your organization to update your application servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit computing, design a cost-effective migration strategy that minimizes operational interruptions, and deliver timely online support to assist you to install 64-bit operating systems and application programs on your current hardware. Progent's Microsoft-certified engineers can assist you to integrate the 64-bit editions of Microsoft products such as Windows Server, SQL Server, Microsoft Windows 10, and Microsoft Office Excel.

Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and on-premises installations of Exchange. This permits you to have some Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, implementing and debugging your hybrid Office 365 solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget. To find out more about Progent's consulting services for hybrid Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to certify the skill of computer security professionals. GIAC certifications are acknowledged by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer expertise with all of the security services covered under GIAC accreditation such as auditing infrastructure security mechanisms, incident handling, intrusion detection, web services security and SIEM solutions for compliance with government mandates for reporting security events.

Talk to a Progent Computer Consultant
To find out how to contact a Progent network support expert for remote or on-premises expertise, phone 1-800-993-9400 or go to Remote Network Help.



An index of content::


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