For business network systems located in the state of Pennsylvania, Progent's Microsoft and Cisco authorized technical experts can provide online help and troubleshooting to resolve your computer network problems fast and affordably. Progent has acquired world-class skills, software utilities, and support databases to diagnose and resolve IT problems without the high cost and time delays normally associated with on-site service dispatches.
If your Pennsylvania company is situated beyond the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local computer support options may be limited in expertise, or not available during an emergency. This can result in a network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of expert network engineers average more than 10 years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a broad range of clients. This means you obtain not only the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to assist with excellent network solutions.
Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software deployment and updating, simplifies compliance settings control, keeps track of network resources, guards against company data leakage, performs health reporting, allows secure end-user self service, and offers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer affordable remote consulting to help you to plan, deploy, and fix any facet of your iOS and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or support a highly available, secure and efficient network infrastructure that is best suited to your computing model. Progent also offers remote or on-premises training to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the strategic value of your IT network.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to half of time spent searching for vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
Examples of Online Consulting Services Offered by Progent for Cisco Routers
Some of the popular online Cisco router support services offered by Progent are setting up domain name, IP addressing, routing tables, NTP, security logon banner and user accounts; setting up iBGP and HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing configuration, and line settings; upgrading router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel issues; producing a network diagram and documenting configuration; plus policy and redundancy planning.
Dynamics GP Upgrade and Integration Consulting Services
Progent's consultants have supported Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided system integration, customization, education, and troubleshooting since the platform's original release. Progent can provide top-tier support for updating legacy Dynamics GP ERP systems. Progent can help your business to design, pilot, and implement a cost-effective migration from a an outdated version of GP to the latest edition of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting services.
Citrix Certified XenServer Consulting Services
Progent's Citrix XenServer virtualization engineers can assist you to understand the strategic benefits of XenServer as well as other Citrix products, and can assist you to design, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your current Citrix technology deployment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or on-premises help from a Cisco Certified Internetwork Expert (CCIE) engineer to help you to plan, install, administer and repair unified communications environments that incorporate Cisco Unified Communication technology in an in-house, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive backgrounds assisting organizations of any size to build collaboration ecosystems by providing services that include Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager planning and deployment, Voice over IP and video phones configuration, and Cisco wireless IP phone deployment. Progent's consultants can assist you with Cisco's extensive portfolio of UC applications like Cisco Jabber, WebEx, Unity Express, Unified Contact Center Express, and Unified Mobility.
Linux Support Services and Windows/Linux Integration
If your business network combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your operating systems to coexist for simpler management, transparent data exchange, fault tolerance, high performance, and integrated security. If you are writing or testing Linux based-software on a network that incorporates Microsoft-powered servers, workstations, and applications, Progent can provide full-service IT outsourcing that allows you to concentrate on your area of high-value expertise.
After-hours Remote Technical Support
Progent's economical extended hours remote support program provides companies 24x7 availability of online support from Progent's Technical Response Center (TRC). Services available outside normal business hours include resolving issues with Windows server products, MS Windows desktop support, assistance with MS Office applications, network and system backup/restore, and fundamental routing and switching help for Cisco technology.
VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager supports automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also permits non-intrusive testing for site recovery, upgrades and patches and can generate reports to verify full service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to plan, configure, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Cost-effective Computer Support Solutions
Many small companies rely on flawed metrics when searching for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take several times longer to perform the identical task than a seasoned Information Technology professional. As an example, billing 30% less per hour, but taking three times as long for the same job is not a deal. Even worse, a badly architected or configured IT environment that is unreliable and difficult to manage or expand can cost a business many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied businesses across the United States confirm the effectiveness of Progent's support model and the technical capability of Progent's staff of engineers.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Get in Touch with a Progent Network Support Expert
To learn how you can access a Progent network support expert for online or onsite support in , call 1-800-993-9400 or visit Online Computer Support.