For small business networks located in the state ofPennsylvania, Progent's Microsoft authorized technicians can provide online assistance and troubleshooting to repair your computer network issues quickly and cost effectively. Progent has acquired top-notch skills, sophisticated tools, and support databases to diagnose and fix network problems without the high cost and time delays normally associated with in-person technical service visits.

If yourPennsylvaniabusiness is situated outside of the larger metropolitan areas such asPhiladelphia, Pittsburgh, Allentown, or Erie, your local network support options may be limited in skills, or not available during urgent situations. This can result in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of expert network professionals average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a broad range of customers. This means you get not just the technical know how needed for the task, but a professional with proven methods for applying those skills to assist with cost effective network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce your content security policies for monitoring the content of outbound email messages and attachments and preventing the transmission of confidential or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help organizations avoid reputation loss and stay in compliance with industry security standards and government mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn about Progent's complete ProSight family of low-cost outsourced network management services for small and mid-size organizations.

Microsoft SQL Server 2012 Consulting Services
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers and experienced database application programmers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and certified security consultants to assist you to maintain your SQL Server 2012 solution and define an efficient and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Unified CM and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, originally known as CallManager, functions as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified CUCM experts can help with any aspect of CUCM configuration and troubleshooting in areas such as integrating VoIP phones and desktop video IP phones, reviewing dial plans, integrating SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover systems for high availability, and integration with Exchange Server.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV includes several innovations such as specialized Role Centers, enhanced management information and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting professionals can provide custom programming, integration and troubleshooting services to enable you to benefit from Microsoft Dynamics NAV. Progentís consultants can assist you to integrate MS Dynamics NAV ERP software to other services and programs. In addition, Progent can assist your organization to create and utilize databases so you can enhance your knowledge of your business, acquire more customers, refine your sales campaigns, and build successful partnerships.

Common Examples of Remote Consulting Services Available from Progent for Cisco Routers
Some of the common remote Cisco router support services available from Progent are configuring domain name, DHCP, routing tables, clock, security logon banner and user accounts; configuring iBGP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; validating router failover; fixing VPN tunnel issues; creating a network diagram and documenting router setup; plus security and business recovery planning.

Planning and Migration Help for SharePoint 2013
Progent has been providing SharePoint support since the first product was published over a decade ago, and Progent has the scope of IT know-how to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; determine whether an on-premises, online or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in specific jobs related to your SharePoint 2013 deployment.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of any size to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to move from an older edition of SCVMM or from another management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you realize the highest possible return on investment. Progent also offers SCVMM 2016 migration consulting to help your organization to plan and implement an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger assurance features, high availability VMM storage options, and other enhancements.

Simple Engagement and Billing Model
Progent's easy per-minute billing model has no complicated contracts, retainers or hidden charges. Many other companies have minimum charges or other extra fees that drive up support costs. For remote support from Progent during normal working hours, you only get billed for the time spent resolving your issue. If it only requires ten minutes to solve your problem, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when a Progent consultant is actually on-site solving your problems. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you may have to pay for our engineerís travel time, but not a higher emergency rate. Because Progent maintains a large pool of engineers located within the entire service territory, an available consultant is usually close by to assist. Progent can in addition dispatch on-premises support to most zip codes in the U.S. within one business day of receiving a service request. Progent's remote technical support group has delivered assistance to small companies in every state (Refer to Progent's nationwide testimonials.)

Active Directory Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have deep knowledge troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, damaged AD objects, clean-up of legacy software configuration objects in on-line AD environment, and fixing of failed installations of AD and AD-integrated software. Progent is also skilled in working with advanced AD tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address key areas including Active Directory naming standards, hierarchical model, IT administration structure, use and design of group policy objects, plus security and monitoring specifications. Progent can also analyze the impacts of server and service implementations on capability and speed. Progent can assist companies to plan and roll out configurations of AD Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

Microsoft Office Access Application Development
Progent's Office Access consultants offer affordable online consulting services for all releases of Office Access including Access desktop and Access Web App and can provide advanced help for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also offers custom online training for Access application programming and database management.

Microsoft Dynamics GP Programming and Support
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud integration, works with the most popular handheld devices, allows single sign-on with Azure Active Directory, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants have the broad knowledge and experience to resolve the many technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this powerful product.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology incorporated into the latest versions of MS Windows Server is dramatically re-engineered to streamline the installation, setup, and maintenance of server clusters and to provide improved levels of system availability, security, efficiency, and flexibility. New or enhanced features include cluster verification, easier configuration and installation, unified cluster management, new cluster architecture for maximum uptime, better protection and quorum models, fewer failure points, greater storage and RAM capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can assist you assess the business benefits of failover clusters, design and implement a deployment, train your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and create and test a workplace recovery plan. Progent's Windows Server 2016 disaster recovery experts can assist you you to plan and deploy an affordable disaster recovery solution for hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

Planning Help for Windows 10
Progent's Windows Windows 10 planning and migration consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and on-premises assessment and migration support for Windows 10 available from Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing consulting support.

Talk to a Progent Computer Support Expert
To see how to access a Progent computer consultant for online or on-premises assistance in #(state), call 1-800-993-9400 or go to Remote Computer Support.

An index of content::

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    Progent's pricing policy is to charge for remote support and in-person help per minute. As a result, you are invoiced only for received services. Progent does not impose a higher rate for off-hours or priority service, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and requires no retainer for support services delivered during regular business hours. Many service firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast repairs so you will not be forced to allow less critical problems to stay unaddressed.

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    Progent's virtual classroom webinars offer small businesses the affordability, simplicity, and versatility of online seminars and the proven pedagogic methods of seasoned teachers who use advanced collaboration software to reproduce real-time, interactive learning environments. Progent can provide online education for key desktop software including elements of Microsoft Office suite such as Excel, Word, Publisher, and Outlook: MS Dynamics accounting and management reporting products such as MS Dynamics GP; plus other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Progent's UNIX family support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Slackware.

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    Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent is now able to address server troubles before they becomes critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with incipient problems before clients know that the problems are there. Progent has background with MOM 2005 and MOM 2000 to deliver small business networks enterprise-class service continuity, security and performance.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

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    Progent's Microsoft certified experts offer three service programs to help mid-size and large organizations create a cost-effective and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help businesses sift through the numerous top level Help Desk software packages on the market and decide what products may be excessively expensive, lack key features, or align poorly with your organization's corporate culture. Progent also offers short-term staffing for organizations who need to reinforce their in-house Help Desk staff for occasional tasks or to substitute for absent or indisposed workers.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack adequate in-house resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT initiatives on schedule.

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    Progent's team of application experts offer advanced support, software programming, deployment assistance, and online training for popular business applications covering key areas including ERP and MRP, financials, business analytics, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background providing high-level consulting support remotely, Progent can help clients throughout the U.S. to eliminate the time and expense associated with travel and on-premises visits without sacrificing the effectiveness of consulting support.

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    Progent's ProSight portfolio of managed IT services are intended to provide businesses who maintain small in-house network support teams with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed services include predictable IT management costs, smart automation of common management processes, ongoing adoption of the latest information technology, graceful migration from older systems to modern solutions, close fit between information technology with strategic goals, guidance from veteran IT experts, and allowing management to focus on business instead of ever-changing computer technology.

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  • Dynamics GP SSRS Professionals
    Immediate Dynamics GP Modifier with VBA Application Consultant

    Dynamics GP accounting includes analytics and reporting features that let you track all operations, revenues and expenses, and market patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you create reports that allow you to analyze your business more thoroughly, turning raw data into useful business information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer custom business application development and web commerce applications that integrate seamlessly with Dynamics GP.

  • Suse Linux, Solaris, UNIX Remote Troubleshooting Philadelphia Ubuntu Linux, Sun Solaris, UNIX Computer Consulting Philadelphia Pennsylvania
  • System Engineers Mid-size Company Internet Networking Consultants Midsize Business
  • Technical Firms Microsoft Consulting Best Practices Emergency Access to External Support Databases IT Outsourcing
  • Technology Consulting Services Postini Antivirus Small Business Subscription

  • Home Based Microsoft Consulting Freelancing Jobs
    Job Openings Remote Support Network Engineering

    Progent's business climate will make you a more capable professional by improving your information technology knowledge and boosting the loyalty of your customers. Progent makes good on this commitment by recruiting the best consulting talent for you to work with, providing a state-of-the-art system infrastructure, using proprietary application utilities to deliver the maximum level of support, and by streamlining our operational structures for attracting and maintaining clients.

  • Technology Professional vSphere Data Protection, Apple Mac Backup Technology Professional
  • Telecommuters Pittsburgh Consulting - Network Security Systems Consulting Pittsburgh Telecommuters Pittsburgh Assistance - Cybersecurity Systems Guidance Pittsburgh, Allegheny County

  • Colo Integration Services
    Data Center Colo Remote Technical Support

    Progentís data center support services are intended for companies with hardware located at Internet Data Centers or data center co-location hosting facilities and in need of on-demand in-person assistance at the collocation facility as well as off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a complete range of IDC and IDC and colocation consulting services including network topology evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of fault tolerant systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server and storage cluster configurations.

  • Small Business Server Support Philadelphia, Pittsburgh, Allentown, PA
  • Top Quality Data Center Colo Networking Consultant Data Center Colo Designers Pittsburgh, PA

  • Services QTS/Herakles Data Center
    QTS Sacramento Internet Data Center Professional

    The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS data center as a colocation site or if your business is planning on migrating your main or disaster recovery system to the Herakles data center, Progent offers a range of budget-friendly services such as colocation migration, system deployment and updates, network optimization, comprehensive project management, virtualization expertise, offsite monitoring, streamlined network administration, application programming, disaster recovery/business continuity solutions, security evaluation, and the use of the Progent Test Lab.

  • Unified Communications Manager Express Technical Consultant CME Online Support
  • Urgent Network Support Computer Service Lehigh County Pennsylvania Networking Remote Troubleshooting Lehigh County Pennsylvania
  • Wave 2 Wi-Fi controller Consulting Services Computer Consultants 2500 Wireless Controller
  • Windows 7 Evaluation Online Help MCSE Expert Certified Windows 7 Evaluation Online Support
  • Windows 7 Migration IT Consulting Top Rated Microsoft Windows 7 Upgrade Online Support
  • Windows Cluster Consulting Services 24x7 Zero Downtime Clustered Servers On-site Support
  • Windows Networking Group Pennsylvania Windows Computer Network Providers Philadelphia Pennsylvania
  • Windows Server 2008 Security Computer Consultants Expert Microsoft Certified Windows Server 2008 Active Directory Technical Consultant
  • Windows Server 2012 On-site Technical Support Harrisburg-Lancaster, PA Windows 2008 Server Small Business IT Outsourcing Firms

  • Security Scan Specialist
    Security Inventory Specialist

    Progent has put together two low-cost service bundles designed to enable small companies to receive an impartial security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from an authorized computer within your firewall to determine vulnerabilities to internal attacks. Both security inventory services are configured and run from a secured remote site.

  • Windows Server 2012 R2 Migration Help Philadelphia Harrisburg Windows Small Business Network Consulting Philadelphia International Airport PHL
  • Windows Server 2012R2 Active Directory Specialists Windows 2012 R2 Onsite Technical Support

  • Android integration Technical Support
    Android and Barracuda integration Online Technical Support

    Progent's seasoned group of IT consultants and application specialists have years of background providing online and on-premises assistance for organizations of any size who need to incorporate Android phones into their information systems so that users can communicate and collaborate from virtually anywhere. Progent offers the breadth of skills to solve network problems that involve multiple manufacturers and that entail a mix of legacy and up-to-date technology. Progent provides cost-effective online consulting to assist you with any stage of designing, implementing, managing and troubleshooting your BYOD environment. Progent can provide as-needed technical support to help you to resolve particularly challenging technical problems, or Progent can provide comprehensive project management support to help you complete strategic IT initiatives on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.

  • Philadelphia Pennsylvania Network Assessments
  • Windows Server 2019 Consultant Allentown Pennsylvania Windows Server 2016 System Consulting Lehigh County Pennsylvania
  • Windows Small Business Server IT Consulting Microsoft Small Business Server Network Consultants
  • Work at Home Employees Consulting near me in Philadelphia - Voice/Video Conferencing Solutions Consulting and Support Services Philadelphia Pennsylvania Urgent Remote Workforce Consulting Services nearby Philadelphia - Voice/Video Conferencing Solutions Expertise Philadelphia International Airport PHL

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