For small business computer networks located in the state ofPennsylvania, Progent's Microsoft authorized technical team members can deliver phone help and troubleshooting to solve your computer network problems fast and affordably. Progent has developed top-notch skills, advanced software tools, and support databases to identify and repair IT problems without the expense and delays normally associated with onsite service calls.
If yourPennsylvaniabusiness is located beyond the larger metro areas such asPhiladelphia, Pittsburgh, Allentown, or Erie, your nearby network support options may be limited in technical capability, or not available during a crisis. This results in a network environment that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of network support, performing a wide range of technical tasks for a diverse range of customers. This means you get not only the technical expertise needed for the task, but an expert with proven methods for applying that expertise to provide affordable network solutions.
Network Infrastructure Consulting Expertise for Teleworkers
Progent can help small and medium-size businesses to design, deploy and debug the infrastructure needed to support at-home workers. Areas of infrastructure for which Progent's experts can provide assistance include safe and convenient VPN connections, Virtual Desktop Infrastructure (VDI) platforms, router configuration, Wi-Fi network design and implementation, and robust Internet connectivity. To find out about Progent's infrastructure support services for telecommuters, refer to network infrastructure guidance for telecommuters.
CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA in 2010 to validate a consultant's ability to plan, implement, and support IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help you to create and execute a risk management strategy that follows industry best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP experts offer Cisco UC540 consulting services to assist you to manage your legacy UC500 VoIP gateway or design and carry out an efficient migration to a modern IP telephony and voicemail solution.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. UniFi appliances running throughout multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi consultants who can help your organization to determine the value of UniFi technology for your business and assist you to design, install, manage, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of outbound email messages and attachments and blocking users from sending confidential or unauthorized information or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and keep compliant with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about Progent's complete ProSight portfolio of affordable network management outsourcing services for small and medium-size businesses.
Amazon AWS Cloud Integration Consulting
Progent's Amazon AWS cloud integration consultants offer affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid networking models that efficiently integrate Amazon AWS cloud services. Progent offers occasional expertise or Progent can deliver comprehensive project management outsourcing services to help you migrate smoothly to the Amazon AWS cloud platform.
Temporary CIO Support Services
Progent can provide organizations with an IT management expert who can act as a part-time CIO. This veteran technology executive can offer strategic direction to help you to integrate sensible technology to enhance business processes so they align more closely with your corporate goals. Your company can develop and install a well conceived IT plan without absorbing the cost of a full-time Chief Information Officer. Key services Progent's temporary Chief Information Officer can perform include strategic planning, rationalizing technology budgets, creating models for ROI, optimizing business processes, negotiating with vendors, establishing security policies, monitoring service level agreements, streamlining data center administration, software revision tracking, IT asset documentation management, and disaster recovery planning.
Microsoft Active Directory Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, corrupted AD objects, removal of beta software configuration objects in on-line Active Directory environment, and fixing of failed installations of Active Directory and AD-dependent applications. Progent is also proficient in working with ďexpert onlyĒ Active Directory tools such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address key issues such as AD naming standards, hierarchical model, IT management structure, use and design of group policy objects, plus security and auditing specifications. Progent can also anticipate the implications of server and service configurations on functionality and performance. Progent can assist businesses to design and install deployments of AD Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.
Help Desk Support Services for At-Home Workers
Progent can provide small and mid-size organizations supplemental or comprehensive Help Desk Call Center support for teleworkers. For information about Progent's overflow or comprehensive Help Desk Call Center support for at-home workers, see Help Desk Call Center support for teleworkers.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to certify the skill of information technology security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with any of the network security disciplines addressed within the GIAC certification such as evaluating network vulnerability, event handling, intrusion detection, web application security and SIEM solutions for compliance with regulatory mandates for reporting incidents.
SQL Server 2019 Integration Consulting
Progent's Microsoft-certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can provide rapid online or on-premises contact with consulting experts in system planning and integration, application development, database administration, and network security. To find out more, visit SQL Server 2019 migration consulting expertise.
Microsoft Dynamics GP (Great Plains) Customization and Training
Dynamics GP 2015 R2 introduces a new architecture that improves cloud readiness, supports popular handheld devices, permits one-time login with Microsoft Azure Active Directory, and tightens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the broad knowledge and hands-on experience to resolve the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will maximize the return on your investment in this mission-critical platform.
Talk to a Progent Computer Consultant
To learn how to access a Progent computer consultant for remote or onsite help in #(state), call 1-800-993-9400 or go to Remote Network Help.