If your company network is in Pennsylvania you can now get quick online help from a UNIX or CCIE-certified professional to help with urgent issues that threaten your network. Progent maintains among the largest teams of UNIX and CCIE-certified support professionals available online of any independent support firm in the country. Rates are reasonable, charges are per minute, engagement is fast, and support is world class.
If your Pennsylvania network is far from major urban areas like Philadelphia, Pittsburgh, Allentown, or Erie, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic when you have a network crash. This can result in a loss of productivity for your company, upset customers, idle workers, and defocused management. By calling Progent's remote support, you have access to a Certified engineer ready to provide help when you require it to keep your computer network operating.
Since Progent charges for remote service by the minute, your company is invoiced exclusively for technical help provided. Progent imposes no service activation charge. Some online consulting firms demand substantial minimum time requirements or bill for each fifteen minutes or longer. Progent's fine granularity and straightforward billing policy eliminate unexpectedly large tabs for speedy repairs.
If your Pennsylvania business needs online assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's experienced staff of remote consulting professionals offers a wide range of world-class information technology skills. This enables Progent's remote service experts to resolve the most challenging network trouble more quickly than is feasible with typical third-party service firms or with the in-house IT staff usually found in smaller companies. Progent has refined the technology and experience to fix technical issues efficiently in a wide variety of computer environments that feature combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE consultants have been awarded major certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also have a variety of key Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, and Design Professional.
In order to help businesses who maintain networks powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the assistance of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides online support from engineers who have been awarded a variety of security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's team-oriented approach to repairing network problems streamlines trouble ticket escalation, when called for, to experts with sufficient background to deal with particularly intractable problems. This speeds up resolutions of emergency network problems, avoids network downtime, and minimizes technical support invoices.
For businesses in the state of Pennsylvania, Progent allows virtually instant remote access to a UNIX/Linux, Solaris, macOS or OS X engineer for emergency assistance to repair technical problems that are damaging business productivity but are not within the scope of your ordinary network support organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier engineers can interface with your network using advanced remote troubleshooting technologies that allow them to deliver rapid and economical analysis and remediation of critical computer issues.
Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Pennsylvania Business
Progent's network engineers can provide advanced support for an extensive set of UNIX, Apple, Cisco, and Windows technologies such as:
Online Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online computer service team can help Pennsylvania companies with a large array of computer products and technologies such as network architecture, email solutions, security expertise for computer systems and company operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for server consolidation and centralized administration, and transitioning from dated applications to current environments powered by newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service experts can provide remote technical help for systems powered by leading versions of the UNIX operating system such as:
macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages including
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who are awarded this rare credential only after strenuous examinations administered by Cisco. Most CCIEs are hired by large corporations or nationwide Internet service providers, and as a result their expertise is not conveniently available to small and medium-size businesses.
CCIE and CCNP Certified engineers from Progent can help your company to design, setup, and maintain an integrated business network that can simplify business processes, cut expenses, and speed the path to positive ROI. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco wireless products integration help, Progent can greatly enhance the business value of your information network in Pennsylvania. To see additional information about Progent's services for Cisco network appliances, visit Cisco Network Consulting Support.
Microsoft Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-certified remote service professionals can provide computer system repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of consulting engineers who can assist your company with a wide variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2013 design,
Skype for Business planning and deployment support and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier Security Experts
Progent offers you contact with expert CISM and ISSAP security professionals who offer a variety of system protection solutions that can bolster the immunity of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or help you to recover rapidly from a breach. Security services provided Progent include: in depth security analysis using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Nikto; efficient recovery from malicious assaults; configuring firewalls; establishing secure architectures for remote and mobile access; protecting your email system from spam and DHA attacks; and offering 24x7 proactive monitoring. To learn more concerning Progent's security support for small and medium-size companies, go to Progent's Consulting Services for Network Security.
Applications Services: Training, Custom Programming, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by offering help services and education in graphics, audio, and video. Progent's consultants offer help in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group can supply in-depth consulting support and training in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft applications including CRM, MS Office Project, MS Office Word, and Excel. To read additional information about Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.
Help Desk Call Center Service and Outsourcing Options
Progent provides a selection of service offerings for Call Center assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the timely availability of an effective Help Desk Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can operate as a main Help Desk Call Center for your business, represent an escalation resource for the most challenging technical issues, or be available in overflow instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or enhancing your current one, selecting or customizing Help Desk application software to address the special needs of your business, or providing supplemental personnel to work online in conjunction with your in-house Call Center group to handle high-demand events such as system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-certified network infrastructure experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are available to give your customers convenient communication with a reliable technical support resource with extensive experience in phone help and online repair service for small and midsize business networks. Progent's concentration is on earning the Help Desk Call Center a positive reputation as a solid contributor to business success, and Progent's goal is to resolve and not just record problems. To find out more information on Progent's Help Desk Call Center support and outsourcing services, go to Progent's Call Center Services.
Progent's Online Support Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
Progent's powerful service database system includes thorough documentation for all service delivered to Progent's customers. Every active Progent team consultant has the benefit of the history of support rendered to each client by any staff member. This archive of trouble tickets and fixes is organized as a conveniently searchable internal database that permits Progent's online support professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support grows over time. Progent's certifications with key vendors including Cisco and Microsoft make available other extensive support knowledge bases as well as to manufacturers' internal technical personnel that allow Progent's online consulting specialists to arrive at the best solutions quickly.
To find out how to ask a UNIX/Linux consultant or a Cisco CCIE for emergency remote consulting expertise in Pennsylvania, phone 1-800-993-9400 or visit Expert Online Computer Support.