Pennsylvania UNIX, Linux, Sun Solaris, Apple macOS and OS X Help
Online Service from a UNIX, Linux, Solaris, or Apple macOS and OS X Professional
If your business computer network is inPennsylvaniayou can have fast phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to fix complex issues affecting your IT network. Progent offers the services of among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available by phone of any nationwide support organization in the country. Rates are competitive, charges are per minute, sign-up is fast, and service is world class.
In case yourPennsylvaniacompany is outside of major urban areas includingPhiladelphia, Pittsburgh, Allentown, or Erie, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic when you have a crisis. This can cause a loss of revenue for your business, angry customers, unproductive workers, and distracted management. By utilizing Progent, you have access to a Premier consultant who can provide assistance when you require it to keep your network operating.
Since Progent bills for telephone-based help per minute, your business pays only for technical help delivered. Progent requires no startup charge. Many online support firms apply large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity and straightforward pricing policy avoid unexpectedly large tabs for quick fixes.
If your Pennsylvania company needs online support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, call
Why is Progent's Remote Support Services Special?
Progent's seasoned team of online consulting professionals has a wide array of in-depth information technology knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging technical problems more quickly than is possible with ordinary third-party support organizations or with the in-house IT resources commonly found in small or mid-size companies. Progent has refined the tools and skills to repair technical issues economically in many different computer environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE consultants have qualified for major certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also hold a number of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.
To help companies who maintain networks based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service team offers the help of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides online contact with professionals who have earned major security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing network difficulties streamlines trouble ticket escalation, if appropriate, to experts with relevant background to resolve particularly intractable jobs. This speeds up remediation of serious problems, avoids network disruption, and reduces technical support bills.
For businesses throughout Pennsylvania, Progent allows virtually instant remote communication with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for critical support to troubleshoot computer issues that are impacting business productivity but are not within the skill set of your on-hand network service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Premier network experts can analyze your network via the latest remote troubleshooting technologies that allow them to deliver quick and affordable evaluation and repair of serious computer problems.
Services Progent's Online Consulting Specialists Can Provide Your Pennsylvania Company
Progent's network engineers are qualified to deliver expert assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online network support staff can assist Pennsylvania small businesses with an extensive array of IT products and technologies such as system infrastructure, messaging solutions, security consulting for networks and company processes, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server options for server consolidation and streamlined administration, and migration from older systems to current solutions powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online technical help for systems powered by leading variants of UNIX such as: Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or common Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.
Cisco Network Infrastructure and Security Products
Progent leads the network support arena for offering immediate and economical communication with Cisco CCIEs. CCIEs are elite network engineers who earn this advanced certification only after thorough examinations given by Cisco. Usually CCIEs work for big corporations or national Internet service providers (ISPs), and consequently their skills are not easily available to small and mid-size businesses.
Progent is among the only network consulting organizations that ensures that CCIEs stay accessible to support small and medium sized businesses. Also, Progent can provide fast contact with a Cisco CCIE by telephone so that you can get timely help for complex network problems that are impacting your productivity but are not within the experience of your usual system maintenance providers. Progent's CCIE engineers can connect to your system via secure on-line troubleshooting tools in order to provide quick and economical analysis and repair of serious network trouble.
Cisco Authorized engineers from Progent can assist your company to design, setup, and manage a converged information system that can streamline business processes, lower costs, and accelerate time to productivity. By providing Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology configuration help, Progent can significantly enhance the business value of your integrated network in Pennsylvania. To learn more on Progent's expertise in Cisco network appliances, refer to Cisco Network Consulting Services.
Microsoft Certified Partner for Phone-based Technical Support for Windows
Progent's Microsoft-expert remote support professionals can provide computer system troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting professionals who can assist you with a wide variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2019 deployment,
MS Exchange Server 2016 migration, Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint 2016 migration consulting,
SharePoint 2019 planning and integration,
Microsoft Teams expertise,
Skype for Business Server planning and deployment consulting and Lync Server 2010 migration, Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier System Security Professionals
Progent offers you the services of expert CISA, CISM, and ISSAP security professionals who offer a variety of security solutions that can strengthen the immunity of your UNIX/Linux, Solaris, or macOS and OS X environment against attacks or help your business to revive fast from an attack. Security solutions available from Progent include: in depth security evaluation using utilities such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Hydra; efficient recuperation from malicious assaults; integrating firewalls; designing secure architectures for off-site and mobile connectivity; protecting your messaging system against viruses, spam and directory harvest attacks; and implementing round-the-clock network monitoring. To find out more about Progent's security expertise for small and midsize companies, go to Progent's Engineering Support for System Security.
Business Applications Support: Training, Customization, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Mac environments by offering consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Office Word, and Microsoft Office Excel. To learn more information on Progent's consulting, programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Service and Outsourcing Alternatives
Progent provides several support programs for Help Desk Call Center assistance that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the immediate availability of a professional Call Center but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your existing Call Center staff. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation resource for tough network problems, or be ready in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in building an effective new Call Center or improving your current one, evaluating or programming Help Desk software products to address the particular needs of your company, or adding temporary staff to operate remotely in conjunction with your in-house Help Desk resources during high-demand scenarios such as software migrations. To learn more about Progent's Help Desk outsourcing, see Progent's Help Desk Call Center Services.
Progent's Online Support Tools
Progent has developed a set of optimized tools, refined over many years of use, focused on allowing the highest standard of service for providing online engineering support and repair for small and medium-size business information networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online access enables the engineers of Progent's Technical Response Center to interface to your system remotely without violating corporate security.
Progent's advanced customer support reporting application includes extensive records of all support delivered to Progent's customers. Every authorized Progent staff consultant has access to the details of support delivered to each customer by any team member. This history of issues and fixes is organized as a readily searchable proprietary database that enables Progent's remote technical professionals to communicate their knowledge with the whole team to ensure that the value of Progent's support services improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases and to vendors' internal engineering staff that allow Progent's online consulting experts to arrive at the optimal solutions quickly.
Talk to a UNIX/Linux or Cisco Network Support Specialist NowTo see how you can ask a UNIX/Linux consultant or a Certified CCIE for emergency remote engineering assistance in Pennsylvania, call
An index of content::
MS Access Outsourced Programming
Oracle 10g IT Consultants
Progent’s expert software programmers, relational database architects, and program managers can help large businesses to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database architects and software programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to integrate SharePoint with additional applications like SQL Server and Excel to build data-intensive intranets and web portals. Progent also can provide experience with web development tools and can help businesses to build, enhance, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
Professionals SQL Server SSAS
Support Outsourcing SQL Server 2016 R Services
SQL Server 2016 offers major enhancements in speed, capacity, security and compliance, uptime, mobile computing support, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Work at Home Cybersecurity Online Consulting
Remote Employees Cybersecurity Support and Help
Progent can help small and medium-size organizations to install endpoint security protection solutions and provide mitigation expertise required for work-from-home employees.
Online Microsoft Project Training Consultancy
Online Microsoft Publisher Training Security Consulting Services
Progent's virtual classroom webinars offer small companies the cost savings, convenience, and versatility of online seminars plus the effective pedagogic methods of seasoned instructors who employ sophisticated collaboration software to reproduce live, participatory learning environments. Progent can provide online training for popular desktop applications including components of Microsoft Office such as Excel, Word, Publisher, and Visio: MS Dynamics business accounting and management reporting software including MS Dynamics GP; as well as other popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Integration Apple iPhone and Windows integration
24/7 Apple Mac and Windows coexistence Professional
Progent's support experts in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into cohesive networks with full sharing and collaboration support. Allowing productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Windows products. Progent's experience in Microsoft and Apple service makes it possible to provide world class assistance to businesses that depend on these technologies to maintain their competitive edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Emergency SQL Server 2014 Disaster Recovery Remote Support Services
SQL Server 2014 AlwaysOn Computer Consultants
SQL Server 2014 includes major improvements in key areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services such as planning, configuration, management, troubleshooting, and software development services to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Support ASA Firewalls
Cisco PIX to ASA upgrade Support
Progent’s Cisco-Premier technology consultants offer experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure access services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management tools. Progent’s network consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Computer Support Help Desk IT Services
Cisco Certified Expert Online Support Services Help Desk Process
The Helpdesk service delivery structure adopted by Progent offers small and midsize organizations an affordable alternative to reliance on independent consultants by offering extensive expertise accessible to numerous engineering teams, optional round-the-clock access to urgent help, fast escalation to appropriate experts for handling even the most difficult problems, service consistency and reliability, prompt follow-up enforced by veteran IT service administrators, a selection of convenient ways for initiating service jobs, and a high level of process transparency enabled by ticket updates and accessible via a web portal.
24-Hour Exchange 2003 Server Online Troubleshooting
Exchange 2016 Support Services
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging systems for clients in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment features compliance, fault tolerance, easy access for off-site and mobile users, time-saving management tools, and seamless integration with telephony. Progent provides consulting and integration services for Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007, Exchange 2003, and MS Exchange 20000 Server. Progent can also assist small or medium companies to upgrade to MS Exchange 2016 or Exchange 2013.
Top Quality Development Companies Amazon Web Services hybrid cloud integration
Amazon AWS migration Integration Firm
Progent offers cost-effective remote consulting to assist companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Accounting System Programming
Developer Excel
Progent's application experts can provide in-depth consulting, custom programming, deployment help, and online training for leading business applications that address vital areas including ERP and MRP, general accounting, business reporting, web application design, and the MS Office family of business productivity software. As a Microsoft Partner with years of background providing advanced consulting support remotely, Progent can assist clients throughout the U.S. to eliminate the time and expense related to travel and on-site activity without compromising the high quality of consulting services.
Largest Remote Support Microsoft LCS Server IM
Microsoft LCS Server Instant Messaging IT Consultants
MS Communications Server delivers IM and presence in an extensible, world-class package featuring advanced security, seamless integration with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and elevated business efficiencies, increased worker productivity, and stronger IP security. Microsoft Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and on-premises configuration support and troubleshooting services for your Office Communications Server 2007 deployment and can assist you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth migration that will add business value to your IT system
24/7/365 Microsoft Certified Partner Barracuda Backup with Amazon AWS Network Consulting
IT Services Barracuda Backup Restore
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to assist your business to plan, integrate, manage and repair a backup and disaster recovery system based on Barracuda technology.
Professional Online Crystal Reports Training
Online Crystal Reports Training Consulting Services
Progent offers live online training for an array of client apps and environments including Microsoft Office Excel, Word, Access and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the advantages of conventional in-person instruction, such as immediate interaction between clients and trainers, but eliminates the costs of transportation and the challenge of trying to synchronize the schedules of many students. Offered to single students or classes of all sizes, Progent's live online instruction permits the teacher to conduct the seminar from a remote facility while the students can be spread throughout an office or across the the U.S. Virtual education supports proven learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be short and targeted to specific topics or longer in time and wider in scope.
Computer Consultant Windows Server 2016
Windows Server 2008 Support and Help
The complexity and connectivity demands of Microsoft Windows Servers requires an IT consulting firm with practical experience and in-depth knowledge in planning and building seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent’s consulting services can help you with planning, installing, administering, and supporting Windows Server solutions that maximize the business value of your IT system. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Microsoft Windows 2003 Network Consulting
24-7 Windows Server 2003 Engineers
Progent's Microsoft-certified Windows Server 2003 consultants can provide network support and expert consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, configuration, administration, and support offerings include network planning, deployment, project management, in-person and off-site network support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
SCCM MDM Network Consultant
SCCM and Exchange Network Engineer
Configuration Manager automates application and device deployment and updating, simplifies compliance settings control, inventories network assets, protects against corporate data leakage, performs health monitoring, allows secure self service, and offers a single point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Immediate Amazon S3 disaster recovery Developer Firms
Amazon cloud AMI Expert Development
Progent can provide affordable remote support to help companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN access and can help you create all-cloud or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent offers as-needed consulting to assist you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Data Center Computer Engineer
Remote Collocation Consultant Services
Progent’s data center IT services are designed for companies with equipment located at IDCs or data center colocation hosting facilities and requiring on-demand in-person assistance at the co-location site as well as remote help from Microsoft and Cisco Premier Certified experts. Progent provides a complete range of IDC and IDC and co-location consulting services such as system architecture evaluation, Windows and Linux server integration and maintenance, tech support for server and telecommunications infrastructure, design and installation of zero-downtime systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage clustering systems.
SharePoint Server 2007 Troubleshooting
Microsoft Office SharePoint Server 2010 IT Consultant
Progent's Microsoft-authorized experts can help you evaluate the business justification for implementing SharePoint 2007, consult with you on the most sensible version of Microsoft SharePoint Server for your application, offer configuration and deployment expertise, help you to set up Microsoft SQL Server as a back-end database, improve your network integrity, integrate your standard and customized application software to operate with SharePoint Portal Server 2007, design a company-wide security plan that includes portal technology, and provide maintenance and Help Desk services.
Small Offices Small Business IT Consulting Group
Small Business Remote Troubleshooting
Progent delivers the help of Microsoft and Cisco-Premier IT support experts to offer clients affordable ways to help businesses maximize the value of Microsoft and Cisco products. For networks that range from remote offices to large corporations, Progent's expert consultants can show you how to improve your network's e-mail architecture, security, reliability, throughput, and system management.
Offsite Employees Data Protection Network Engineer
Professional Work at Home Data Protection
Progent can assist small and medium-size businesses to plan, configure, verify and manage backup/restore systems required for telecommuters.
Remote Technical Support CIO
CIO Computer Consultant
Progent offers the temporary services of a veteran Chief Information Officer to provide a broad perspective to assist you select and support IT technology appropriate for your current needs and that can serve as a solid basis for your growth. Progent's part-time Chief Information Officer services offer financial advantages to organizations who want to maximize the impact of their network expenditures but who are without the budget or unwilling to take on another executive-level position to their full-time staff. Since Progent is vendor-neutral, with a large staff of consultants certified to maintain all leading operating systems and networking technologies plus a broad range and application software, Progent is in a unique position to offer objective advice as well as advanced technical help for building and maintaining information solutions that match the particular requirements of your organization.
Professional System Center Operations Manager
Microsoft Operations Manager Online Support
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix serious problems uncovered by SCOM 2012.
Wi-Fi VoIP phone integration Integration
wireless IP phones and CUCM Technology Consulting Services
Progent's Wi-Fi IP phone configuration consultants offer remote and on-premises support to help your organization build and manage a Cisco Wi-Fi IP phone deployment by providing services that range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Microsoft ISA Server Technology Consulting
Technical Support Services Internet Security and Acceleration Server
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your business needs.
Help Desk Sharing Support Outsourcing
Technology Consulting Shared Service Desk
Progent's Microsoft certified experts offer three service programs to help mid-size and large companies develop an efficient and successful internal Computer Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations sift through the numerous high-quality Help Desk application programs available and determine which packages may be too costly, lack key capabilities, or align badly with your organization's business goals. Progent also provides short-term staffing for businesses who need to augment their internal Help Desk staff for occasional projects or to substitute for absent or incapacitated workers.
5500 Wireless Controller Technical Support Services
Wave 2 wireless controller Outsourcing
Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller products. Progent can provide support for hardware-based and software-based wireless controllers and can assist you to decide which version makes sense for your wireless solution. For Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller support.
Windows 2000 On-site Technical Support
Online Consulting Microsoft Windows 2000
Progent's certified Windows 2000 Server experts can provide computer support and information technology consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and support services include network planning, installation, project management, on-site and remote technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
Arizona Network Management
Louisiana Security Consulting Company
Progent’s Technical Response Center (TRC) offers national extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours phone help and online direct computer access to isolate and repair technical problems quickly and affordably. The scope of IT expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest problems to qualified specialists as needed. For urgent issues, the TRC tries to respond to your request for service in less than one hour.
SonicWall Capture ATP Security Organizations
24-7 SonicWall Cybersecurity Companies
Progent's SonicWall firewall consultants can show you how to integrate, manage, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your corporate processes.
Consulting SCCM 2016 Software Inventory
SCCM 2016 Mobile Application Management Consulting Services
System Center Configuration Manager 2016 automates software deployment at scale, streamlines security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, enables secure end-user self service, and offers a single control mechanism for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Engineer Dynamics GP ODBC
24-7 Microsoft Certified Dynamics GP Continuum Specialist
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom line-of-business programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to design reports that allow you to track your business more thoroughly, turning uncooked data into valuable understanding of your company and customers.
Mac Implementation
Consultant OS X Online
Progent provides national online help and consulting services for businesses who run Apple Mac environments or whose information systems include a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's consultants offer Mac clients a range of services including desktop support, upgrading to the current edition of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Remote network consulting provides maximum return for your IT dollar by extending client productivity and shortening the time billed for computer analysis and repair. Advanced online access utilities and skilled technicians and engineers allow Progent to solve the majority of network problems without squandering time and expense by traveling to your site. In most of situations your IT problems can be dealt with by telephone or via a combination of phone support and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security professionals to help with the most difficult network problems.
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