If your business information network is in the state of Pennsylvania you can depend on quick online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with emergency problems involving your computer network. Progent offers the services of one of the largest groups of UNIX and CCIE-certified support professionals accessible remotely of any independent service organization in the United States. The cost is competitive, billing is per minute, sign-up is fast, and service is unbeatable.
In case your Pennsylvania organization is situated far from major metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, contact with UNIX or CCIE-certified engineers could be problematic during a network crash. This can result in lost income for your company, upset clients, idle workers, and distracted executives. By calling Progent's remote support, you have access to a Premier consultant ready to provide assistance when you have to have it to get your computer network running.
Since Progent charges for telephone-based service by the minute, your business is invoiced exclusively for technical help received. Progent asks for no initialization surcharge. Many online support firms demand significant minimum time requirements or bill for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing model do away with unexpectedly large invoices for quick fixes.
If your Pennsylvania company requires remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or visit Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's experienced staff of remote support professionals offers a wide range of in-depth information technology knowledge. This enables Progent's online service experts to deal successfully with the most challenging technical problems faster than is possible with ordinary independent support firms or with the internal support resources usually found in smaller companies. Progent has refined the technology and experience to fix problems economically in many different computer configurations that incorporate mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Professional.
In order to help companies who maintain environments incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online support group makes available the assistance of consultants with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security consulting, Progent offers online support from professionals who have qualified for major security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical difficulties allows trouble ticket escalation, if appropriate, to specialists with relevant competence to resolve unusually intractable support calls. This accelerates resolutions of urgent problems, avoids system disruption, and minimizes maintenance invoices.
For businesses throughout Pennsylvania, Progent allows virtually instant remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical support to troubleshoot network issues that are threatening business productivity but are beyond the comfort zone of your ordinary network support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Premier engineers can analyze your system via the latest remote troubleshooting technologies that allow them to perform quick and economical evaluation and resolution of critical IT issues.
Services Progent's Online Support Specialists Can Offer Your Pennsylvania Company
Progent's service specialists are qualified to offer expert help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies such as:
Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote technical service team can assist Pennsylvania small businesses to maintain a large assortment of IT products and technologies including network architecture, email solutions, security expertise for computer systems and company operations, Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for server consolidation and streamlined management, and migration from older applications to modern environments powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's service professionals can provide remote troubleshooting for computers based on popular versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or mainstream Linux products such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network professionals who qualify for this prestigious credential by passing thorough examinations given by Cisco. In most cases CCIEs are hired by big enterprises or national Internet service providers, and as a result their skills are not conveniently available to small and medium-size businesses.
CCIE and CCNP Authorized experts from Progent can help your business to plan, setup, and support an integrated network infrastructure that can simplify business processes, reduce expenses, and accelerate the path to profitability. By providing Cisco integrated services routers expertise with Cisco Catalyst switches support and Aironet wireless products integration assistance, Progent can dramatically improve the strategic value of your connectivity environment in Pennsylvania. To see more concerning Progent's services for Cisco network appliances, refer to Cisco Technology Professional Support.
Microsoft Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online service professionals can deliver computer troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of consulting professionals who can help your company with a broad variety of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Exchange 2010 management,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint Server 2019 design and deployment,
Skype for Business integration consulting and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Premier Network Security Professionals
Progent offers you access to certified CISM, CISSP and ISSAP security professionals who can deliver a variety of system protection solutions to strengthen the immunity of your UNIX/Linux, Solaris, or macOS and OS X network against internal or external threats or help you to recover fast from a breach. Security services provided Progent include: comprehensive security evaluation using platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Netcat; efficient recuperation from virus and worm assaults; setting up firewalls; designing secure techniques for remote and mobile access; securing your messaging system from viruses, spam and directory harvest attacks; and implementing 24x7 automated monitoring. To read additional information about Progent's security expertise for small and medium-size companies, visit Progent's Engineering Services for System Security.
Business Applications Services: Webinar Training, Custom Programming, Integration
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by offering consulting services and education in graphics, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers professional engineering support and training in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for Microsoft business applications such as CRM, MS Office Project, Word, and Microsoft Office Excel. For more information concerning Progent's consulting, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Call Center Outsourcing Alternatives
Progent provides a selection of service offerings for Call Center assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network infrastructure experts. Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can give your customers easy access to a large technical support resource with years of background delivering telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk a positive recognition as a significant contributor to business performance, and Progent's goal is to resolve rather than merely record problems. To learn additional information on Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Call Center Services.
Progent's Online Service Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
Progent's sophisticated service reporting system keeps thorough histories of all service delivered to Progent's customers. Each authorized Progent team engineer has access to the history of services delivered to each client by any staff engineer. This archive of problems and resolutions is structured as a readily retrievable proprietary database that permits Progent's online technical experts to communicate their experiences company-wide to make sure that the quality of Progent's technical support grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to vendors' in-house technical staff that enable Progent's remote consulting experts to find the optimal resolutions quickly.
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent online consulting help in Pennsylvania, call 1-800-993-9400 or go to Urgent Online Computer Help.