If your business computer network is inPennsylvaniayou can have fast phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to fix complex issues affecting your IT network. Progent offers the services of among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available by phone of any nationwide support organization in the country. Rates are competitive, charges are per minute, sign-up is fast, and service is world class.
In case yourPennsylvaniacompany is outside of major urban areas includingPhiladelphia, Pittsburgh, Allentown, or Erie, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic when you have a crisis. This can cause a loss of revenue for your business, angry customers, unproductive workers, and distracted management. By utilizing Progent, you have access to a Premier consultant who can provide assistance when you require it to keep your network operating.
Since Progent bills for telephone-based help per minute, your business pays only for technical help delivered. Progent requires no startup charge. Many online support firms apply large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity and straightforward pricing policy avoid unexpectedly large tabs for quick fixes.
If your Pennsylvania company needs online support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's seasoned team of online consulting professionals has a wide array of in-depth information technology knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging technical problems more quickly than is possible with ordinary third-party support organizations or with the in-house IT resources commonly found in small or mid-size companies. Progent has refined the tools and skills to repair technical issues economically in many different computer environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE consultants have qualified for major certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also hold a number of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.
To help companies who maintain networks based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service team offers the help of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides online contact with professionals who have earned major security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing network difficulties streamlines trouble ticket escalation, if appropriate, to experts with relevant background to resolve particularly intractable jobs. This speeds up remediation of serious problems, avoids network disruption, and reduces technical support bills.
For businesses throughout Pennsylvania, Progent allows virtually instant remote communication with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for critical support to troubleshoot computer issues that are impacting business productivity but are not within the skill set of your on-hand network service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Premier network experts can analyze your network via the latest remote troubleshooting technologies that allow them to deliver quick and affordable evaluation and repair of serious computer problems.
Services Progent's Online Consulting Specialists Can Provide Your Pennsylvania Company
Progent's network engineers are qualified to deliver expert assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online network support staff can assist Pennsylvania small businesses with an extensive array of IT products and technologies such as system infrastructure, messaging solutions, security consulting for networks and company processes, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server options for server consolidation and streamlined administration, and migration from older systems to current solutions powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online technical help for systems powered by leading variants of UNIX such as:
Apple macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or common Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the network support arena for offering immediate and economical communication with Cisco CCIEs. CCIEs are elite network engineers who earn this advanced certification only after thorough examinations given by Cisco. Usually CCIEs work for big corporations or national Internet service providers (ISPs), and consequently their skills are not easily available to small and mid-size businesses.
Progent is among the only network consulting organizations that ensures that CCIEs stay accessible to support small and medium sized businesses. Also, Progent can provide fast contact with a Cisco CCIE by telephone so that you can get timely help for complex network problems that are impacting your productivity but are not within the experience of your usual system maintenance providers. Progent's CCIE engineers can connect to your system via secure on-line troubleshooting tools in order to provide quick and economical analysis and repair of serious network trouble.
Cisco Authorized engineers from Progent can assist your company to design, setup, and manage a converged information system that can streamline business processes, lower costs, and accelerate time to productivity. By providing Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology configuration help, Progent can significantly enhance the business value of your integrated network in Pennsylvania. To learn more on Progent's expertise in Cisco network appliances, refer to Cisco Network Consulting Services.
Microsoft Certified Partner for Phone-based Technical Support for Windows
Progent's Microsoft-expert remote support professionals can provide computer system troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting professionals who can assist you with a wide variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2019 deployment,
MS Exchange Server 2016 migration, Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint 2016 migration consulting,
SharePoint 2019 planning and integration,
Microsoft Teams expertise,
Skype for Business Server planning and deployment consulting and Lync Server 2010 migration, Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier System Security Professionals
Progent offers you the services of expert CISA, CISM, and ISSAP security professionals who offer a variety of security solutions that can strengthen the immunity of your UNIX/Linux, Solaris, or macOS and OS X environment against attacks or help your business to revive fast from an attack. Security solutions available from Progent include: in depth security evaluation using utilities such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Hydra; efficient recuperation from malicious assaults; integrating firewalls; designing secure architectures for off-site and mobile connectivity; protecting your messaging system against viruses, spam and directory harvest attacks; and implementing round-the-clock network monitoring. To find out more about Progent's security expertise for small and midsize companies, go to Progent's Engineering Support for System Security.
Business Applications Support: Training, Customization, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Mac environments by offering consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Office Word, and Microsoft Office Excel. To learn more information on Progent's consulting, programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Service and Outsourcing Alternatives
Progent provides several support programs for Help Desk Call Center assistance that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the immediate availability of a professional Call Center but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your existing Call Center staff. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation resource for tough network problems, or be ready in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in building an effective new Call Center or improving your current one, evaluating or programming Help Desk software products to address the particular needs of your company, or adding temporary staff to operate remotely in conjunction with your in-house Help Desk resources during high-demand scenarios such as software migrations. To learn more about Progent's Help Desk outsourcing, see Progent's Help Desk Call Center Services.
Progent's Online Support Tools
Progent has developed a set of optimized tools, refined over many years of use, focused on allowing the highest standard of service for providing online engineering support and repair for small and medium-size business information networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online access enables the engineers of Progent's Technical Response Center to interface to your system remotely without violating corporate security.
Progent's advanced customer support reporting application includes extensive records of all support delivered to Progent's customers. Every authorized Progent staff consultant has access to the details of support delivered to each customer by any team member. This history of issues and fixes is organized as a readily searchable proprietary database that enables Progent's remote technical professionals to communicate their knowledge with the whole team to ensure that the value of Progent's support services improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases and to vendors' internal engineering staff that allow Progent's online consulting experts to arrive at the optimal solutions quickly.
Talk to a UNIX/Linux or Cisco Network Support Specialist Now
To see how you can ask a UNIX/Linux consultant or a Certified CCIE for emergency remote engineering assistance in Pennsylvania, call 1-800-993-9400 or go to Expert Remote Computer Support.