If your business network is in the state ofPennsylvaniayou can depend on quick phone-based contact with a UNIX or CCIE-certified consultant to fix emergency issues that threaten your IT network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible remotely of any independent support organization in the U.S. The cost is affordable, charges are per minute, engagement is immediate, and service is unbeatable.
In case yourPennsylvaniacompany is situated outside of major metropolitan areas likePhiladelphia, Pittsburgh, Allentown, or Erie, the availability of UNIX or CCIE-certified engineers may be limited during a crisis. This can result in a drop in productivity for your business, upset customers, idle employees, and defocused executives. By calling Progent, you have access to a Premier professional who can provide expertise whenever you need it to get your computer network on line.
Since Progent charges for phone service on a per-minute basis, your business owes only for services received. Progent asks for no service activation surcharge. Some online consulting organizations demand large minimum fees or charge for each fifteen minutes or more. Progent's fine granularity and straightforward billing model save you from large invoices for speedy solutions.
If your Pennsylvania business requires technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote support engineers has a wide range of in-depth computer skills. This allows Progent's online technical support specialists to resolve the most complex technical problems faster than is possible with typical independent support firms or with the in-house support resources commonly available to smaller companies. Progent has developed the tools and skills to repair problems economically in a wide variety of network configurations that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded advanced certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also have a number of high-level Cisco credentials such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Associate.
To help companies who run environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online service group offers the services of engineers with important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides remote contact with professionals with important security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, when called for, to experts with sufficient background to deal with particularly tough problems. This speeds up remediation of serious network problems, avoids system downtime, and minimizes maintenance bills.
For companies throughout Pennsylvania, Progent allows immediate online communication with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for emergency expertise to fix network issues that are threatening productivity and are beyond the skill set of your ordinary network maintenance group. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier consultants can interface with your system with advanced remote support tools in order to perform fast and economical diagnosis and remediation of serious IT issues.
Troubleshooting Services Progent's Remote Support Experts Can Provide Your Pennsylvania Business
Progent service specialists can offer expert support for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows technologies including:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based network support team can assist Pennsylvania small businesses to maintain a broad set of information products and technologies including system infrastructure, email solutions, security expertise for computer systems and company processes, Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, VMware technologies for processor consolidation and centralized management, and transitioning from outdated applications to current solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service experts offer remote troubleshooting for computers based on leading variants of the UNIX platform including:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SGI/Irix or common Linux products such as
Cisco Network Architecture and Security Technology
Progent leads the computer support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking consultants who qualify for this rare certification by passing thorough examinations supervised by Cisco. In most cases CCIEs work for big corporations or nationwide ISPs, and so their services are not readily available to small and midsize businesses.
Progent is among the rare IT support firms that ensures that CCIEs are accessible to help small and medium sized companies. Also, Progent offers convenient communication with a CCIE via telephone so you can benefit from timely assistance for critical system issues that are impacting your business but are not within the scope of your usual system support group. Progent's CCIE support experts can tie into your system by utilizing state-of-the-art on-line troubleshooting tools in order to perform quick and economical analysis and remediation of critical network problems. To see additional information about Progent's support for Cisco network appliances, visit Cisco Network Consulting Services.
Microsoft Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-premier online service engineers offer network problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the assistance of support professionals who can help you with a wide variety of technology practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint 2019 planning and deployment,
Skype for Business Server configuration consulting and Lync maintenance, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Experts
Progent offers you the services of accredited CISM, CISSP and ISSAP security consultants who offer a variety of security services to enhance the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against attacks or help you to recover fast from a breach. Security solutions available from Progent include: comprehensive security analysis utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; quick recuperation from malicious attacks; integrating firewalls; designing secure architectures for off-site and mobile connectivity; securing your messaging system against viruses, spam and DHA attacks; and offering round-the-clock automated monitoring. For more about Progent's security services for small and midsize companies, visit Progent's Professional Expertise for Network Security.
Business Applications Support: Online Classes, Customization, Integration
Progent's Mac technology consultants can promote the creative facets of Macintosh computing by providing help services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team can supply professional consulting expertise and education in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for Microsoft applications including Microsoft CRM, Project, Microsoft Word, and MS Excel. To find out additional information on Progent's expertise, custom programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a selection of support programs for Help Desk services : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the timely availability of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless extension of your current Help Desk staff. Progent can operate as a main Help Desk for your business, serve as an escalation resource for tough network problems, or be ready in those situations when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or improving your current one, evaluating or customizing Call Center software products to address the particular requirements of your business, or providing supplemental personnel to operate online with your internal Call Center group to handle demanding scenarios like software migrations. For additional information about Progent's Help Desk service and outsourcing, visit Progent's Help Desk Call Center Services.
Progent's Remote Technical Support Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
Progent's highly evolved service reporting system includes extensive records of all support provided to Progent's customers. Each active Progent team consultant has access to the details of support rendered to each customer by any staff member. This archive of trouble tickets and fixes is organized as a conveniently retrievable proprietary database that permits Progent's online technical engineers to communicate their knowledge with the whole team to ensure that the efficiency of Progent's technical support improves over time. Progent's certifications with key vendors including Cisco and Microsoft make available additional vast technical support knowledge bases as well as to vendors' internal engineering personnel that enable Progent's online consulting specialists to arrive at the optimal resolutions quickly.
To learn how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency remote engineering assistance in Pennsylvania, call 1-800-993-9400 or go to Urgent Online Network Help.