If your company IT network is in the state ofPennsylvaniayou now have quick online help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to resolve complex problems that threaten your computer network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any independent support organization in the country. Rates are competitive, charges are by the minute, engagement is immediate, and support is unbeatable.
If yourPennsylvaniaoffice is situated far from more populated urban neighborhoods likePhiladelphia, Pittsburgh, Allentown, or Erie, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when you have an emergency. This can cause lost income for your business, upset customers, idle employees, and distracted executives. By calling Progent's online services, you have access to a Certified professional ready to provide help whenever you have to have it to get your information system running.
Because Progent bills for phone service per minute, your business is invoiced only for technical help received. Progent asks for no initialization charge. Some remote service organizations demand significant minimum time requirements or bill for each fifteen minutes or more. Progent's fine granularity and simple billing mechanism eliminate big invoices for fast repairs.
If your Pennsylvania business requires remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Services Special?
Progent's experienced team of online support professionals possesses a wide range of in-depth computer knowledge. This allows Progent's remote technical support specialists to deal successfully with the most challenging technical problems faster than is feasible with typical independent service firms or with the internal IT staff usually found in smaller businesses. Progent has developed the tools and experience to repair technical issues efficiently in a wide variety of computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have earned major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.
To help companies that run networks powered by a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote service group makes available the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides online support from engineers who hold important security credentials including CISM consultants, CISSP experts, and ISSAP consultants. The range of Progent's expertise coupled with Progent's cooperative approach to repairing technical problems allows trouble ticket escalation, when called for, to experts with sufficient competence to deal with particularly intractable support calls. This speeds up resolutions of urgent network problems, avoids system downtime, and reduces maintenance invoices.
For businesses anywhere in Pennsylvania, Progent enables immediate remote access to a UNIX, Linux, Sun Solaris, macOS or OS X consultant for emergency support to troubleshoot network problems that are impacting productivity and are not within the experience of your local IT maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified consultants can analyze your network via advanced remote support tools in order to deliver fast and efficient diagnosis and remediation of serious IT issues.
Services Progent's Phone-based Consulting Specialists Can Offer Your Pennsylvania Business
Progent's service specialists can provide advanced assistance for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft solutions including:
Remote Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online computer service team can assist Pennsylvania small businesses to maintain a comprehensive assortment of computer products and technologies that include network infrastructure, messaging support, security expertise for computer systems and company operations, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server options for processor consolidation and streamlined management, and migration from dated systems to current solutions based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support experts can provide online troubleshooting for systems based on major derivatives of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or mainstream Linux platforms including
Cisco Network Architecture and Security Products
Progent leads the network support industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who qualify for this advanced certification only after intense examinations supervised by Cisco. Usually CCIEs are employed by big corporations or national ISPs, and as a result their skills are not readily available to small and medium-size businesses.
CCIE Certified experts from Progent can assist you to design, implement, and service an integrated information system that can streamline business processes, lower costs, and accelerate time to productivity. By providing Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco wireless technology configuration help, Progent can dramatically improve the business value of your integrated network in Pennsylvania. To learn more information about Progent's services for Cisco infrastructure, refer to Cisco Technology Consulting Support.
Microsoft Partner for Remote Expertise for Windows
Progent's Microsoft-expert remote service professionals can provide computer system problem solving and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can help you with a wide variety of technology practice areas including
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 integration,
MS Exchange Server 2016 planning and deployment, Exchange Server 2013 integration,
SharePoint Server 2019 design and integration,
SharePoint 2016 migration and hybrid deployment expertise,
Microsoft Teams integration,
Microsoft Skype for Business Server configuration consulting and Lync maintenance, Microsoft Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Engineers
Progent provides you the services of qualified CISM and ISSAP security consultants who offer a variety of system protection solutions to bolster the protection of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or help you to revive fast from a breach. Security services available from Progent include: comprehensive security audits utilizing technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; efficient recovery from malicious assaults; configuring firewalls; designing secure architectures for remote and mobile access; protecting your messaging system against spam and DHA attacks; and setting up continual network monitoring. To read additional information on Progent's security services for small and medium-size companies, see Progent's Engineering Support for System Security.
Applications Services: Training, Customization, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by providing help services and training in imaging, sound, and video. Progent's consultants offer help in a variety of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting support and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for popular Microsoft applications such as CRM, Project, Microsoft Word, and Office Excel. For additional information concerning Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Support and Outsourcing Options
Progent offers a selection of programs for Call Center services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who require the immediate availability of an effective Call Center but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a transparent extension of your existing Help Desk staff. Progent can act as a primary Help Desk for your organization, represent an escalation alternative for tough technical issues, or be available in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk or enhancing your existing one, evaluating or customizing Help Desk Call Center application software to meet the particular requirements of your business, or providing temporary personnel to work remotely in conjunction with your internal Help Desk resources to handle high-demand events such as system upgrades.
Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk staff of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your customers instant contact with a reliable support team with extensive background in telephone-based support and remote access troubleshooting for small and midsize business networks. Progent's concentration is on giving the Help Desk Call Center a positive reputation as a key contributor to business success, and Progent's mission is to fix and not simply record problems. To read more information on Progent's Help Desk Call Center outsourcing, go to Progent's Help Desk Services.
Progent's Remote Support Technologies
Talk to a UNIX/Linux or Cisco Network Assistance Expert Immediately
Progent's powerful customer support reporting software keeps thorough records for all support delivered to Progent's customers. Each authorized Progent staff engineer has access to the history of support delivered to each client by any team engineer. This history of issues and solutions is structured as an easily retrievable internal knowledge base that enables Progent's online support experts to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other vast support databases as well as to vendors' internal technical personnel that allow Progent's remote service specialists to come up with the optimal resolutions quickly.
To see how you can contact a UNIX/Linux engineer or a Certified CCIE for urgent phone-based professional assistance in Pennsylvania, phone 1-800-993-9400 or visit Expert Remote Computer Help.