If your business information network is in the state of Pennsylvania you can depend on quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to help with the toughest problems affecting your computer network. Progent offers the services of among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available by phone of any independent support organization in the U.S. The cost is competitive, billing is per minute, sign-up is fast, and support is world class.
In case your Pennsylvania business is situated some distance from larger metropolitan neighborhoods including Philadelphia, Pittsburgh, Allentown, or Erie, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be problematic when there's a network crash. This can cause a drop in income for your company, angry customers, unproductive workers, and distracted executives. By utilizing Progent's remote support, you have access to a Certified consultant who can offer help whenever you require it to get your information system on line.
Because Progent charges for remote help on a per-minute basis, your company owes exclusively for support delivered. Progent imposes no service activation charge. Many online consulting companies demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity and simple billing mechanism avoid large invoices for speedy repairs.
If your Pennsylvania business requires remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's experienced staff of remote consulting engineers has a wide range of in-depth computer skills. This allows Progent's online service experts to resolve the most challenging network trouble faster than is possible with ordinary third-party support organizations or with the internal support staff usually found in smaller businesses. Progent has developed the technology and experience to fix technical issues efficiently in a wide variety of network environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have earned advanced credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a number of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.
To assist companies who maintain environments based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote service group can provide the expertise of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent provides phone-based support from engineers who hold recognized security credentials including CISM consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network difficulties streamlines service escalation, when called for, to specialists with relevant competence to deal with unusually tough problems. This accelerates resolutions of serious network problems, prevents network disruption, and minimizes technical support invoices.
For organizations in the state of Pennsylvania, Progent offers virtually instant online communication with a UNIX, Linux, Sun Solaris, macOS or OS X consultant for urgent help to fix computer problems that are affecting productivity and are beyond the skill set of your in-house IT maintenance group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier engineers can connect to your system by means of the latest remote support utilities in order to perform quick and affordable diagnosis and remediation of critical computer issues.
Troubleshooting Services Progent's Online Support Experts Can Provide Your Pennsylvania Business
Progent online professionals are qualified to offer expert support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows solutions including:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online technical support team can assist Pennsylvania companies to maintain an extensive set of IT products and technologies including network architecture, email support, security expertise for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server options for server economization and centralized management, and migration from outdated applications to modern environments based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide remote technical help for computers based on major versions of UNIX such as:
macOS and OS X,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux platforms including
Cisco Network Infrastructure and Security Technology
Progent leads the computer support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who earn this prestigious credential by completing strenuous testing given by Cisco. In most cases CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and consequently their help is not readily accessible to smaller companies.
CCIE and CCNP Premier consultants from Progent can assist you to plan, setup, and maintain a converged network infrastructure that can streamline business processes, cut expenses, and accelerate time to productivity. By offering Cisco routers expertise with Catalyst switches support and Cisco wireless products integration help, Progent can significantly improve the strategic value of your information network in Pennsylvania. For more information about Progent's services for Cisco infrastructure, see Cisco Network Engineering Support.
Microsoft Certified Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified remote support professionals can deliver network repair and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting engineers who can help you with a broad variety of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 migration, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint Server 2019 design and deployment,
Skype for Business Server configuration support and Lync Server maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Professionals
Progent provides you the services of accredited CISM and ISSAP security consultants who offer a range of security solutions to strengthen the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or help your business to recuperate rapidly from an attack. Security solutions provided Progent include: comprehensive security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Netcat; efficient recovery from virus and worm assaults; configuring firewalls; designing safe architectures for remote and mobile access; securing your email system against spam and directory harvest attacks; and offering continual proactive monitoring. To learn more information on Progent's security support for small and medium-size businesses, visit Progent's Engineering Support for Network Security.
Applications Support: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh computing by providing help services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply in-depth consulting support and training in specific application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft applications including Microsoft CRM, Project, MS Office Word, and Excel. To read more information about Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Help Desk Outsourcing Options
Progent provides three programs for Help Desk Call Center assistance including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-authorized network specialists. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to offer your customers instant communication with a reliable technical support team with years of experience in phone help and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Call Center a positive image as a key driver of company performance, and Progent's charter is to resolve and not merely report problems. For more on Progent's Call Center outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Online Service Tools
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
Progent's advanced service database system keeps comprehensive documentation for all support delivered to Progent's customers. Each authorized Progent team consultant has the benefit of the details of support provided to each client by any staff member. This archive of trouble tickets and fixes is organized as an easily retrievable internal knowledge base that permits Progent's remote support professionals to share their experiences with the whole team to make sure that the effectiveness of Progent's support services grows over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional vast technical support databases as well as to manufacturers' in-house engineering staff that allow Progent's remote service experts to arrive at the best resolutions promptly.
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent remote engineering support in Pennsylvania, call 1-800-993-9400 or go to Urgent Online Network Support.