If your business information network is in the state of Pennsylvania you can depend on fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to assist with the toughest issues involving your network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available online of any nationwide support firm in the country. Rates are competitive, billing is by the minute, engagement is quick, and support is world class.
In case your Pennsylvania business is situated some distance from major urban neighborhoods such as Philadelphia, Pittsburgh, Allentown, or Erie, contact with UNIX or CCIE-certified experts could be limited during a network crash. This can result in lost productivity for your business, upset clients, idle employees, and distracted executives. By calling Progent, you can get in touch with a Premier professional who can provide help when you have to have it to keep your computer network running.
Since Progent bills for phone support on a per-minute basis, your business pays just for services received. Progent asks for no service activation surcharge. Many remote support organizations have substantial minimum time requirements or charge for every quarter hour or more. Progent's by-the-minute granularity and simple pricing policy do away with big bills for speedy fixes.
If your Pennsylvania business requires remote support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Services Special?
Progent's seasoned staff of remote consulting professionals possesses a broad array of in-depth information technology skills. This enables Progent's online service specialists to deal successfully with the most challenging technical problems faster than is feasible with ordinary independent support organizations or with the internal IT staff commonly found in smaller businesses. Progent has developed the technology and experience to fix problems efficiently in a wide variety of network configurations that feature combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE consultants have earned major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), CCVP, and Design Associate.
To assist companies that run networks incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support group offers the help of engineers have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote contact with engineers with important security certifications such as Certified Information Security Manager (CISM) Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network difficulties streamlines trouble ticket escalation, if needed, to specialists with sufficient competence to resolve unusually intractable problems. This accelerates resolutions of serious problems, avoids system downtime, and reduces technical support invoices.
For businesses anywhere in Pennsylvania, Progent enables fast remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency expertise to troubleshoot technical issues that are hurting your business but are outside the skill set of your ordinary IT maintenance organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Premier network experts can analyze your system via state-of-the-art remote support utilities in order to provide fast and economical evaluation and repair of critical computer issues.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Pennsylvania Company
Progent network engineers can offer advanced help for an extensive set of UNIX, Apple Mac, Cisco, and Windows technologies including:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online technical support staff can help Pennsylvania companies to maintain an extensive array of computer products and technologies such as network infrastructure, messaging support, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware products for server consolidation and streamlined management, and moving from older systems to current solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service experts can provide remote troubleshooting for systems powered by popular variants of the UNIX platform including:
Apple macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who earn this advanced certification by passing intense testing given by Cisco. Usually CCIEs are employed by big enterprises or national Internet service providers (ISPs), and consequently their expertise is not easily available to smaller companies.
Progent is one of the rare network service firms that makes sure that CCIEs are available to help small and mid-size organizations. Also, Progent offers convenient communication with a CCIE via telephone so you can receive immediate help for complex network issues that are impacting your business but are outside the competence of your ordinary IT maintenance providers. Progent's CCIE engineers can tie into your system by means of state-of-the-art on-line support tools to provide rapid and cost-effective analysis and remediation of critical system anomalies. For more information on Progent's expertise in Cisco network appliances, see Cisco Network Engineering Expertise.
Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-premier online service engineers offer computer system troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of support engineers who can help your company with a broad range of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2019 integration,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 consulting,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid integration support,
SharePoint Server 2019 design and integration,
Skype for Business Server planning and deployment support and Lync maintenance, Forefront TMG management and ISA Server migration, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows Essentials cloud integration.
Premier System Security Professionals
Progent offers you contact with certified CISM, CISSP and ISSAP security consultants who offer a range of security services that can improve the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist you to recuperate fast from an assault. Security services available from Progent include: comprehensive security analysis utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Netcat; efficient recuperation from virus and worm assaults; configuring firewalls; designing secure architectures for off-site and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. To learn more concerning Progent's security support for small and midsize companies, see Progent's Professional Expertise for System Security.
Business Applications Services: Webinar Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing consulting services and training in graphics, audio, and video. Progent's consultants can provide help in a variety of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group can supply in-depth engineering expertise and training in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Word, and Office Excel. To find out additional information concerning Progent's consulting, programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Call Center Outsourcing Options
Progent provides a variety of programs for Call Center services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed primarily for companies who require the immediate accessibility of a professional Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk staff. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation resource for the most challenging network issues, or be ready in those instances when your other resources are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, selecting or programming Call Center application software to address the particular needs of your company, or adding supplemental personnel to operate online with your internal Help Desk Call Center resources during demanding events such as software migrations. For more concerning Progent's Help Desk Call Center outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Remote Support Technologies
Progent has developed a collection of customized technologies, evolved over years of use, focused on enabling the highest quality of efficiency for delivering online technical support and troubleshooting for small and midsize business information systems. Progent offers secure VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote access allows the engineers of Progent's remote service group to link to your system remotely without compromising system security.
Progent's advanced customer support reporting system includes comprehensive documentation for all support provided to Progent's customers. Each authorized Progent team consultant has the benefit of the specifics of services rendered to each customer by any team member. This database of trouble tickets and solutions is structured as an easily retrievable proprietary database that allows Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support services grows over time. Progent's partnerships with major vendors including Cisco and Microsoft make available other extensive technical support knowledge bases as well as to vendors' internal support staff that enable Progent's remote consulting specialists to arrive at the optimal resolutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
To see how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent remote professional assistance in Pennsylvania, phone 1-800-993-9400 or go to Urgent Remote Network Support.