If your company information network is in the state ofPennsylvaniayou now have fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to assist with critical issues involving your computer network. Progent retains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible online of any nationwide service firm in the United States. The cost is competitive, billing is by the minute, engagement is immediate, and service is unbeatable.

If yourPennsylvanianetwork is located some distance from major metropolitan areas such asPhiladelphia, Pittsburgh, Allentown, or Erie, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited when you have a network crash. This can cause lost revenue for your company, angry customers, unproductive workers, and defocused executives. By calling Progent's remote support, you have access to a Premier engineer who can deliver assistance when you require it to get your network running.

Since Progent bills for phone service per minute, your company owes just for services delivered. Progent imposes no startup charge. Many remote support companies demand large minimum fees or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and simple billing policy eliminate big tabs for fast fixes.

If your Pennsylvania company needs technical support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or visit Contact Progent.

Why is Progent's Online Support Services Unique?
Progent's experienced staff of online support professionals possesses a wide range of in-depth information technology knowledge. This enables Progent's online service specialists to deal successfully with the most complex technical problems faster than is possible with typical independent service organizations or with the in-house IT resources commonly found in small or mid-size businesses. Progent has developed the tools and experience to fix technical issues economically in a wide variety of network configurations that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE support experts have qualified for professional credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also have a number of high-level Cisco certifications such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.

In order to help companies that maintain environments based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote service group can provide the services of consultants with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides online contact with professionals who have been awarded a variety of security certifications such as CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network problems streamlines trouble ticket escalation, if appropriate, to specialists with sufficient background to resolve unusually intractable jobs. This accelerates resolutions of serious network problems, avoids network downtime, and minimizes maintenance invoices.

For organizations in the state of Pennsylvania, Progent enables fast remote access to a UNIX, Linux, Solaris, Apple macOS or OS X consultant for urgent help to repair technical issues that are threatening productivity and are beyond the comfort zone of your in-house IT support organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified network experts can analyze your system using advanced remote support tools that allow them to deliver rapid and affordable evaluation and remediation of serious IT issues.

Services Progent's Remote Support Experts Can Provide Your Pennsylvania Business
Progent's online professionals are qualified to offer expert assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X online network service team can assist Pennsylvania small businesses with a comprehensive array of IT products and technologies including system infrastructure, email solutions, security expertise for computer systems and company operations, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware options for server economization and centralized management, and transitioning from legacy applications to current environments based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.

Progent's service professionals can provide online troubleshooting for systems based on major derivatives of the UNIX OS including: Apple macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or familiar Linux platforms including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the network support industry for offering immediate and affordable communication with Cisco CCIEs. CCIEs are elite networking professionals who qualify for this advanced credential only after intense examinations administered by Cisco. Most CCIEs work for big corporations or national Internet service providers, and consequently their skills are not easily available to the general public.

Progent is one of the only computer support firms that ensures that CCIEs are accessible to support small and medium sized businesses. Also, Progent offers convenient access to a Cisco CCIE via telephone so that you can benefit from immediate support for complex network issues that are hurting your business but are beyond the comfort zone of your local network support personnel. Progent's CCIE support experts can access your system by means of state-of-the-art on-line support tools to execute rapid and cost-effective analysis and remediation of critical network anomalies.

CCIE Authorized consultants from Progent can help you to design, setup, and maintain an integrated network infrastructure that can streamline business processes, reduce expenses, and speed time to productivity. By offering Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco wireless products configuration help, Progent can greatly enhance the business value of your information system in Pennsylvania. For more information on Progent's support for Cisco infrastructure, refer to Cisco Technology Engineering Expertise.

Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-expert online support professionals can provide computer system problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can assist you with a broad variety of platform expertise including Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, MS Exchange 2019 Server deployment, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 consulting, SharePoint 2019 planning and configuration, SharePoint 2016 migration and hybrid deployment consulting, Microsoft Teams consulting, Microsoft Skype for Business configuration consulting and Lync Server migration, Microsoft Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server support, and Windows Essentials migration and cloud integration.

Certified Security Professionals
Progent offers you the services of qualified CISM and ISSAP security professionals who offer a range of security solutions to improve the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against assaults or help your business to recover fast from an attack. Security services available from Progent include: comprehensive security evaluation using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; efficient recuperation from virus and worm attacks; configuring firewalls; designing secure techniques for off-site and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and offering 24x7 automated monitoring. To learn additional information concerning Progent's security support for small and midsize businesses, go to Progent's Engineering Expertise for Network Security.

Business Applications Support: Online Classes, Customization, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Macintosh computing by providing help services and education in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers professional engineering support and education in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft business applications including CRM, Microsoft Project, Microsoft Word, and MS Office Excel. To read additional information on Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Help Desk Call Center Outsourcing Alternatives
Progent provides several programs for Call Center assistance : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized networking specialists. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are ready to offer your customers fast contact with a reliable technical support team with years of experience in telephone-based help and online repair service for small and midsize business information systems. Progent's focus is on earning the Call Center a respected recognition as a significant contributor to company productivity, and Progent's target is to fix and not simply record problems. To learn additional information about Progent's Help Desk Call Center outsourcing, refer to Progent's Call Center Services.

Progent's Online Service Tools
Progent's highly evolved customer support reporting system keeps thorough histories of all support provided to Progent's clients. Every active Progent team consultant has access to the details of services rendered to each client by any staff member. This database of problems and fixes is structured as a readily searchable proprietary database that allows Progent's remote support professionals to communicate their experiences company-wide to ensure that the effectiveness of Progent's support services grows over time. Progent's certifications with key vendors including Cisco and Microsoft make available other vast technical support databases as well as to vendors' in-house support personnel that allow Progent's remote consulting experts to come up with the best solutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for emergency phone-based professional support in Pennsylvania, call 1-800-993-9400 or go to Expert Online Network Help.


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    Progent offers IT support for medium size businesses who have 100 to 250 system clients. The mid-size company or work group has typically been an underserved segment of the market for network support expertise. The cost structures and service delivery practices of major third-party support firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an IT network whose complexity and sophistication are often comparable to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive network monitoring, dramatically reduces the IT maintenance costs of an SMB while offering the small organization with big-company service from certified, world-class consultants knowledgeable in a wide range of small business network solutions. If your medium size organization or small business is looking for the quality of IT help needed by a medium size organization without budgeting enterprise prices, call Progent.

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