For small company networks located anywhere in the state of Pennsylvania, Progent's Microsoft and Cisco qualified engineers can deliver phone assistance and remote troubleshooting to repair your computer network issues fast and affordably. Progent has developed enterprise-grade expertise, advanced software tools, and support databases to diagnose and fix computer network problems while avoiding the cost and delays associated with onsite service calls.
If your Pennsylvania business is situated beyond the larger metro areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local network support options may be limited in technical capability, or unavailable during a crisis. This can result in a computer network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a varied range of customers. This means you get not just the technical skills needed for the job, but a professional with proven methods for applying those skills to provide efficient network solutions.
Amazon Web Services (AWS) Integration Consulting
Progent's Amazon AWS cloud integration experts offer cost-effective online consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can help you create all-cloud or hybrid ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting or Progent can deliver comprehensive project management outsourcing services to help you move smoothly to the Amazon AWS cloud.
MySQL Application Programming and Database Administration Support
Progent's MySQL application developers and DBAs can provide affordable remote database administration or application development services and can assist businesses of all sizes to configure and manage MySQL in a reliable IT environment that provides advanced performance, scalability, and protection. Progent also has experience assisting businesses port applications from Oracle to MySQL.
Broad Experience with Microsoft's Popular Server Environments
Progent's staff of computer network consulting experts can assist large organizations to architect, deploy, and manage major rollouts of key Microsoft technologies by providing services like Microsoft Active Directory design, MS Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 configuration, Skype for Business planning and deployment consulting and Microsoft Lync Server 2013 management, plus Microsoft SQL Server 2016 upgrades and Microsoft SQL Server 2014 application development. Progent has helped some of the world's biggest organizations to integrate solutions based on Microsoft servers and offers branch office technical assistance for enterprises with branch offices in or larger cities throughout the U.S.
ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn about Progent's ProSight family of managed IT services for small and mid-size organizations.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can provide a range of IT outsourcing and co-sourcing services to assist companies of any size to support, administer, and repair IT systems that include desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.
IT Support for Small Governments and School Districts
Progent has a long background delivering a full-spectrum of remote network consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in delivering advanced remote network consulting and has delivered network support to organizations in every state. Progent's online network support for local governments eliminates travel expenses and resolves problems more quickly than onsite support.
Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum business value. Progent also offers Virtual Machine Manager 2016 migration consulting to assist your organization to plan and carry out an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from stronger assurance features, high availability VMM storage fabric, and other improvements.
Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Certified Partner, every Progent network consultant has access to the technology and educational resources needed to provide the best IT support available. Progent's network outsourcing, Call Center, Office 365 deployment expertise, and software programming services allow small business customers to benefit from the wide range of knowledge found in the IT departments of big enterprises without the significant expense and distraction of maintaining a large in-house network team.
Desktop Support Services
Progent can deliver a wide array of affordable support services to assist you business to deploy, configure, repair, and manage desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop support services include Windows 10 migration assistance, Windows 8.1 expertise, Windows 7 support, MS Office and Office 365 integration and training, and 64-bit processing expertise.
Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set incorporated into the most recent versions of MS Windows Server is radically redesigned to streamline the installation, configuration, and maintenance of server clusters and to offer greater levels of system availability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, easier configuration and deployment, improved cluster administration, redesigned cluster infrastructure for maximum availability, better protection and quorum structure, minimization of failure points, greater storage and memory capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's certified failover cluster experts can help you assess the advantages of failover clusters, design and implement a deployment, educate your IT personnel to manage your failover clusters, deliver ongoing consulting and technical help services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer online or onsite support to assist organizations of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for all the technologies that go into building an end-to-end Cisco Jabber solution such as Cisco network devicesand management software, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration ecosystem.
Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless expansion of Unified Communications Manager, is a unified voice messaging system that facilitates collaboration by providing a variety of alternatives for retrieving voice messages within an environment that is easy to deploy and maintain. Unity Connection allows you to access and manage voice messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and greeting functions for small to mid-size businesses (SMBs) and enterprise satellite locations with as many as 500 workers. Progent's Cisco-premier CCIE network consultants offer Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your CUE deployment gives you maximum competitive value.
SharePoint Server Support
Progent's Microsoft-certified Microsoft SharePoint Server 2013 specialists, SharePoint Server 2010 developers and Microsoft SharePoint 2007 consultants can show you how to rationalize the business case for implementing the latest release of SharePoint Portal Server, advise you on the most sensible version of Microsoft SharePoint for your circumstances, provide setup and integration expertise, assist you to set up MS SQL Server as a back-end database, improve your network infrastructure, integrate your standard and customized application programs to work with SharePoint, develop a comprehensive security plan that includes portal technology, and provide troubleshooting and Call Center support.
Expert Wireless Engineering and Support Services
Progent's wireless integration consultants have wide-ranging expertise in the integration and maintenance of wireless information technology and can assist you to design, configure, manage and repair wireless ecosystems that are compliant, robust, expandable, easy to manage and use, ready to handle your vital applications, and transparently integrated into hybrid cloud networks. Remote and on-premises Consulting services available from Progent cover a variety of wireless technologies such as smartphone and tablet integration and management, Wi-Fi infrastructure design and installation, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.
Contact a Progent Computer Consultant
To learn how to contact a Progent network consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Online Computer Support.