For small business networks located in the state ofPennsylvania, Progent's Microsoft qualified technical team members can deliver phone help and remote troubleshooting to solve your network systems troubles fast and cost effectively. Progent has developed world-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix network problems while avoiding the high cost and time delays normally associated with in-person service calls.

If yourPennsylvaniacompany is situated outside of the larger metropolitan areas such asPhiladelphia, Pittsburgh, Allentown, or Erie, your nearby computer support choices may be limited in technical expertise, or not available during an emergency. This results in a network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís team of network professionals average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.

NetDocuments Support Services
NetDocuments is a cloud-based document management system designed for the legal profession. Progent can provide access to NetDocuments consultants who can provide expert advice to assist you to plan, deploy, administer, optimize, or troubleshoot a document management system solution powered by NetDocuments. For information about Progent's consulting expertise for NetDocs, see NetDocuments DMS support services.

Oracle Administration Services and Software Programming
Progent offers online access to an Oracle expert for Oracle DBA services or an Oracle software developer. Progent can help your business to create efficient mechanisms for critical Oracle DBA activities such as performance tuning, backup/recovery processes, and information security, or train your IT staff how to follow industry best practices for simplifying major administration tasks. Progent can also offer the support of a PL/SQL developer to assist your company to build, test, enhance, or port Oracle programs that can range from business reports to database-powered web commerce sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune existing SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide convenient, immediate, and affordable access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are recognized networking gurus who earn this prestigious classification only after thorough testing by Cisco. CCIEs are able to resolve even the most complex issues associated with network planning, implementation, repair, and support. Progentís CCIE professionals work intimately with Cisco engineers in analyzing issues with Cisco's IOS software and devising workarounds or obtaining software updates to resolve anomalies. Progent offers fast contact with a CCIE by phone so that you are able to receive immediate help for tough network troubles that are affecting worker efficiency but are beyond the expertise of your usual IT support resources.

SharePoint 2019 Server Solutions Support
SharePoint 2019 incorporates much of the modern look and feel drawn from SharePoint Online, providing a transitional platform that bridges the classic experience of SharePoint 2016 and the new SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite consulting, software development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based resources into a cohesive information management solution. To find out more, visit SharePoint 2019 configuration and development consulting.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer support for all of the network security services covered under GIAC certification such as evaluating network security mechanisms, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about Progent's ProSight family of managed services for small businesses.

Security Vulnerability Evaluation for Small and Mid-size Business Networks
Progent offers two low-cost service bundles designed to enable small companies to get an independent security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive examination of your IT infrastructure from outside your company firewall to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from a secure machine within your firewall to assess vulnerabilities to inside threats. Both security inventory packages are set up and run from a secured remote site.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or on-premises help from a Cisco Certified Internetwork Expert (CCIE) engineer to help you to design, install, manage and repair unified communications environments built on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have in-depth backgrounds assisting organizations of all sizes to build collaboration ecosystems by delivering expert services such as Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, VoIP phones and soft phones configuration, and Cisco wireless VoIP phone deployment. Progent can assist you with Cisco's entire portfolio of UC applications such as Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center, and Unified Mobility.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer online or onsite expertise to help businesses of any size to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for all the products, technologies and services that make up creating an end-to-end Cisco Jabber solution including Cisco network appliancesand management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration solution.

Windows Server 2019 Migration Support
Progent's Microsoft Gold-certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient upgrade to Windows Server 2019 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with on-prem Windows Server 2019. To learn more, see Microsoft Windows Server 2019 upgrade consulting.

Upgrade Consulting for Skype for Business
Progent's certified Skype for Business integrators offer online and onsite consulting services for organizations of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server, Exchange, SharePoint and Office; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you to design and verify a security strategy for your Skype for Business solution that meets government and industry standards. Progent can also help you create a hybrid cloud solution that combines on-premises Microsoft Skype for Business with the cloud services Skype for Business Online or Microsoft Teams.

Active Directory (AD) Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have broad experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, damaged Active Directory objects, cleanup of test application configuration objects in on-line Active Directory systems, and restoration of failed setups of AD and AD-integrated software. Progent is also proficient in using advanced Active Directory utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address important issues such as Active Directory naming standards, hierarchical structure, IT management structure, use and structure of group policy objects, plus security and monitoring definitions. Progent can also evaluate the implications of server and service implementations on functionality and speed. Progent can help businesses to plan and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

Temporary IT Staffing Services
Progent's temporary IT staffing services enable you to meet sudden increases in demand for IT support personnel without dealing with the costs and hassle associated with vetting and recruiting experienced technical help and without increasing your permanent workforce. For details about Progent's short-term staff augmentation services, visit Progent's temporary staff augmentation services.

Talk to a Progent Network Support Expert
To learn how to contact a Progent computer support expert for online or onsite expertise, phone 1-800-993-9400 or visit Remote Computer Support.



An index of content::

  • 24 Hour Questions about Microsoft Consultants Contractor Job Q and A about Cisco CCDA Part Time Jobs

  • Expert Microsoft Certified SharePoint Portal Server Computer Consultant
    Microsoft Office SharePoint Server 2003 Help and Support

    Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, teams and data. SharePoint Server provides a common location for your employees or customers to connect to, manage, distribute and interact with useful data, files, and software and to interact with other people. SharePoint allows quicker and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the data theyíve created in a manner that makes data easy to locate, download and re-use. Progent's SharePoint experts can assist you to manage your existing SharePoint ecosystem or upgrade to the latest version of SharePoint.

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  • Online Troubleshooting ISA 2000 Server
    Microsoft ISA Server Information Technology Consulting

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing ISA Server-based security solutions for information systems with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco devices for centralized management.

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    Progent's Cisco CCIE Wi-Fi network consultants can provide remote or onsite configuration and debugging support to assist your organization to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace layout, building structure, and anticipated workloads.

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  • Microsoft Windows System Support
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    Progent's pricing policy is to charge for online support and on-premises help by the minute. As a result, you are charged exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in regions where Progent offers on-site service, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. Also, Progent applies no startup charge and asks no monthly commitment for services provided during normal business hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast fixes so you will not be forced to permit less critical problems to stay unaddressed.

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    Progent can assist organizations of any size to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your company to migrate from an earlier version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.

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  • Support and Integration 3900 Router
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    Cisco has designed an extensive array of routers including appliances designed to provide the protection, bandwidth, and availability required by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.

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  • CISSP Certified Expert 64-bit Computing Services Cisco and Microsoft Certified 64-bit Migration Technology Professional
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  • Computer Consulting Resale Programs Troubleshooting Reseller Program for Network Support Help and Support

  • Biggest OS X Specialist
    Macintosh OS X Online Troubleshooting

    Progent's consultants can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can help businesses to migrate to macOS from OS X or other earlier versions of OS X and Progent can provide help with Apple Mac applications. Progent can also help your business with iPhone support and Apple iPad management, or moving to iCloud services. For computer networks built exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and supporting a network infrastructure that is available, secure, fast and able to achieve your organization's objectives.

  • Computer Network Support Company Data Center Philly Co-Location Facility Technical Support Group Philly
  • Computer Setup Exchange Pennsylvania Exchange Setup Consultancy Services
  • Consultancy Firm RIM BlackBerry Harrisburg-Mechanicsburg Harrisburg-Reading, PA BlackBerry Desktop Manager Computer Consulting Company
  • Consultancy ProSight VM Hosting ProSight Hosting for Virtual Servers Engineer
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  • Largest Small Business Server 2008 Support and Integration
    Emergency Small Business Server 2003 Remote Technical Support

    Microsoft Small Business Server is an affordable suite of server products that provides the foundation for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server requires a network consultant with hands-on experience designing and integrating seamless, comprehensive business technology solutions. Progent's Small Business Server professionals have an average of more than a decade of experience integrating computer networks powered by Microsoft products. This experience ensures you results in installing, administering, and repairing IT environments that incorporate the SBS Server suite of servers and productivity software.

  • Emergency Microsoft ISA 2004 Server Support and Setup Microsoft ISA Server Remote Support
  • Emergency Virtual Server Engineers Mission Critical IT Applications Professionals
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  • Excel 2000 Engineers
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    Progent's certified Office Excel and Office 365 Excel consultants offer a broad variety of remote support services to assist you to design, program, pilot test, deploy, manage, and troubleshoot applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to migrate your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between various releases of Excel. Progent can provide on-demand support to organizations who need a fast fix to a stubborn issue related to Office Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical applications built on Office Excel. Progent's cost-effective online training for Office Excel can be custom tailored to meet the special requirements of individuals or groups.

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  • Fedora Linux, Solaris, UNIX Consultant Services Allentown Pennsylvania Mandrake Linux, Sun Solaris, UNIX Consultant Services Lehigh County Pennsylvania
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  • After Hours Hybrid Office 365 and Exchange Online Troubleshooting
    Office 365 mail flow Remote Support

    Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other Exchange infrastructure to reduce hardware costs and administrative overhead. You can configure Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to assist your organizations to evaluate the potential advantages of Exchange Online, design a network topology that makes sense for your business needs and IT budget, carry out a non-disruptive move from your existing Exchange organization to one that includes Office 365 Exchange Online, train your IT staff and end users, and deliver as-needed consulting and technical support.

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  • Help and Support SharePoint 2013 Allentown, United States Microsoft SharePoint 2010 Computer Consultant Lehigh County Pennsylvania
  • High Availability Data Center Remote Consulting Network Consulting Fault Tolerant Internet Data Center
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  • Pennsylvania - Philadelphia, PA, Pittsburgh, PA, Allentown, PA, Erie, PA Consolidation
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  • CISA Certified Auditor IT Services
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    The Certified Information Systems Auditor credential is a recognized qualification that indicates mastery in information system security auditing. Accredited by ANSI, the CISA accreditation requires that candidates undergo a comprehensive test given by the ISACA international professional group. Progent offers the services of a CISA-Premier network security audit professional trained to help businesses in the areas of information systems audit process, information technology governance, systems and infrastructure lifecycle, information technology support, protection of information assets, and business continuity planning.

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  • Microsoft Consultancy Office Communications Server 2007 Online Consulting Microsoft Video Conferencing
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  • Adaptive Security Device Manager Network Consultants
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    The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your current PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progentís team of expert software programmers, database architects, and program managers can help large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by offering relational database designers and software programmers experienced in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with other data sources such as SQL Server and Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development tools and can help businesses to create, expand, repair, or port web-based applications to utilize the most current web technology.

  • Microsoft Proxy Server Support and Setup ISA Server Support

  • Mac Phone-based Consult
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    Progent provides national online help and troubleshooting services for companies who run Apple Mac OS X environments or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts offer macOS and Mac OS X users a variety of IT services including desktop assistance, migration to the most recent edition of OS X from earlier versions of macOS and Mac OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Remote technical support offers maximum return for your information technology budget by preserving user efficiency and limiting the hours billed for network analysis and repair. Sophisticated remote support tools and experienced service specialists and engineers combine to enable Progent to solve most network issues without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be dealt with by telephone or via a mix of phone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP certified security professionals to help you with the toughest system issues.

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  • Remote Support Services SQL Server 2016 Disaster Recovery
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    Microsoft SQL Server 2016 introduces significant improvements in speed, scale, security and compliance, uptime, mobile computing integration, and built-in business intelligence. New features include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and onsite expertise to help organizations of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to provide rapid, zero RPO disaster recovery (DR) between sites that are up to 300km away from one another. Progent's team of veteran IT consultants can assist your business to design, configure, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering help with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your MetroCluster disaster recovery system to verify compliance with information assurance standards and regulatory mandates.

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