For small business networks located in the state ofPennsylvania, Progent's Microsoft qualified technical team members can deliver phone help and remote troubleshooting to solve your network systems troubles fast and cost effectively. Progent has developed world-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix network problems while avoiding the high cost and time delays normally associated with in-person service calls.
If yourPennsylvaniacompany is situated outside of the larger metropolitan areas such asPhiladelphia, Pittsburgh, Allentown, or Erie, your nearby computer support choices may be limited in technical expertise, or not available during an emergency. This results in a network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís team of network professionals average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.
NetDocuments Support Services
NetDocuments is a cloud-based document management system designed for the legal profession. Progent can provide access to NetDocuments consultants who can provide expert advice to assist you to plan, deploy, administer, optimize, or troubleshoot a document management system solution powered by NetDocuments. For information about Progent's consulting expertise for NetDocs, see NetDocuments DMS support services.
Oracle Administration Services and Software Programming
Progent offers online access to an Oracle expert for Oracle DBA services or an Oracle software developer. Progent can help your business to create efficient mechanisms for critical Oracle DBA activities such as performance tuning, backup/recovery processes, and information security, or train your IT staff how to follow industry best practices for simplifying major administration tasks. Progent can also offer the support of a PL/SQL developer to assist your company to build, test, enhance, or port Oracle programs that can range from business reports to database-powered web commerce sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune existing SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.
World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide convenient, immediate, and affordable access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are recognized networking gurus who earn this prestigious classification only after thorough testing by Cisco. CCIEs are able to resolve even the most complex issues associated with network planning, implementation, repair, and support. Progentís CCIE professionals work intimately with Cisco engineers in analyzing issues with Cisco's IOS software and devising workarounds or obtaining software updates to resolve anomalies. Progent offers fast contact with a CCIE by phone so that you are able to receive immediate help for tough network troubles that are affecting worker efficiency but are beyond the expertise of your usual IT support resources.
SharePoint 2019 Server Solutions Support
SharePoint 2019 incorporates much of the modern look and feel drawn from SharePoint Online, providing a transitional platform that bridges the classic experience of SharePoint 2016 and the new SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite consulting, software development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based resources into a cohesive information management solution. To find out more, visit SharePoint 2019 configuration and development consulting.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer support for all of the network security services covered under GIAC certification such as evaluating network security mechanisms, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about Progent's ProSight family of managed services for small businesses.
Security Vulnerability Evaluation for Small and Mid-size Business Networks
Progent offers two low-cost service bundles designed to enable small companies to get an independent security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive examination of your IT infrastructure from outside your company firewall to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from a secure machine within your firewall to assess vulnerabilities to inside threats. Both security inventory packages are set up and run from a secured remote site.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or on-premises help from a Cisco Certified Internetwork Expert (CCIE) engineer to help you to design, install, manage and repair unified communications environments built on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have in-depth backgrounds assisting organizations of all sizes to build collaboration ecosystems by delivering expert services such as Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, VoIP phones and soft phones configuration, and Cisco wireless VoIP phone deployment. Progent can assist you with Cisco's entire portfolio of UC applications such as Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center, and Unified Mobility.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer online or onsite expertise to help businesses of any size to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for all the products, technologies and services that make up creating an end-to-end Cisco Jabber solution including Cisco network appliancesand management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration solution.
Windows Server 2019 Migration Support
Progent's Microsoft Gold-certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient upgrade to Windows Server 2019 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with on-prem Windows Server 2019. To learn more, see Microsoft Windows Server 2019 upgrade consulting.
Upgrade Consulting for Skype for Business
Progent's certified Skype for Business integrators offer online and onsite consulting services for organizations of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server, Exchange, SharePoint and Office; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you to design and verify a security strategy for your Skype for Business solution that meets government and industry standards. Progent can also help you create a hybrid cloud solution that combines on-premises Microsoft Skype for Business with the cloud services Skype for Business Online or Microsoft Teams.
Active Directory (AD) Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have broad experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, damaged Active Directory objects, cleanup of test application configuration objects in on-line Active Directory systems, and restoration of failed setups of AD and AD-integrated software. Progent is also proficient in using advanced Active Directory utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address important issues such as Active Directory naming standards, hierarchical structure, IT management structure, use and structure of group policy objects, plus security and monitoring definitions. Progent can also evaluate the implications of server and service implementations on functionality and speed. Progent can help businesses to plan and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.
Temporary IT Staffing Services
Progent's temporary IT staffing services enable you to meet sudden increases in demand for IT support personnel without dealing with the costs and hassle associated with vetting and recruiting experienced technical help and without increasing your permanent workforce. For details about Progent's short-term staff augmentation services, visit Progent's temporary staff augmentation services.
Talk to a Progent Network Support Expert
To learn how to contact a Progent computer support expert for online or onsite expertise, phone 1-800-993-9400 or visit Remote Computer Support.