For small company networks located within the state of Pennsylvania, Progent's Microsoft certified consultants can provide phone support and troubleshooting to repair your computer system troubles fast and affordably. Progent has acquired enterprise-class expertise, software tools, and support knowledge bases to diagnose and fix network problems while avoiding the high cost and delays normally associated with on-site service calls.
If your Pennsylvania company is located outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local network support options may be limited in skills, or unavailable during an emergency. This can result in a network environment that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of network engineers average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not only the technical know how needed for the job, but a professional with proven methods for applying those skills to provide cost effective network solutions.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing and service organizations to simplify complex supply chains and improve the efficiency of critical processes to bring products to market fast and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that can range from as-needed guidance to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, debugging, ETL, Office 365 integration, training, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers advanced remote consulting for disaster recovery/business continuity planning, testing, and training to help your company to prepare for potential catastrophes, minimize downtime for your vital network functions, eliminate data loss, and meet regulatory mandates and business requirements. Progent's business continuity experts can team with your executive and IT administration staff to perform risk and business impact analysis, identify dependencies, identify the resources required to run your business, prioritize crucial IT services and specify allowable recovery times, select hot backup centers, set up secure offsite access capability for crucial employees, implement emergency notification mechanisms and assign duties for personnel, document a complete recovery plan, and train key people to carry your agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster tools proven in Microsoft's massive Azure public cloud.
Broad Expertise in Microsoft's Leading Server Platforms
Progent's staff of IT system consulting experts can assist large businesses to plan, install, and support major rollouts of key Microsoft technologies by providing services like Microsoft Active Directory design, Microsoft Exchange 2016 migration, Exchange Server 2013 integration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 configuration, Microsoft Skype for Business planning and deployment consulting and Lync Server management, plus SQL Server 2016 integration and Microsoft SQL Server 2014 application development. Progent has worked with some of the world's biggest businesses to integrate technology based on Microsoft servers and can provide branch office support for enterprises with local offices in the or major cities throughout the U.S.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers easy, immediate, and economical access to Cisco CCIE Certified consultants. CCIEs are elite networking experts who earn this top-level certification only as a result of strenuous examination by Cisco. CCIEs are able to resolve even the most complicated problems associated with network planning, configuration, repair, and service. Progentís CCIE experts cooperate closely with Cisco engineers in analyzing issues with Cisco's IOS platform and developing workarounds or obtaining software updates to correct problems. Progent offers fast contact with a CCIE by phone so that you can get instant help for complex network troubles that are impacting business efficiency but are outside the scope of your local network support providers.
ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery provides small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to restore your business-critical data. Find out more about the complete ProSight family of affordable network monitoring and management services for small and medium-size businesses.
Juniper and NetScreen Consulting and Support
Progent's Juniper Networks-authorized network engineers can help you to plan and implement Juniper Firewall and VPN technology, enhance and support your network infrastructure, and migrate smoothly from outdated equipment to current versions. Progent's Junos OS consultants can provide expertise with Juniper's premiere network control software to help your business to streamline the administration and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system products and can help you maintain networks that include a mix of Juniper's OS platforms.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable remote assistance to assist your business to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you through specific technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your IT system.
Power BI Solutions
Progent's Power BI experts can help you to design, deploy, manage, enhance or debug your Power BI environment. Progent's database experts can assist you to prep your source data for Power BI reports and dashboards. Progent can help you build and administer a local, cloud, or hybrid architecture for Power BI. To learn more, visit Progent's Power BI integration services.
Android Smartphone Integration and Management
Progent's Android smartphone and tablet integration consultants have extensive background delivering remote and onsite support for organizations of any size who need to integrate Android phones and tablets into their IT systems so that users can be productive from anywhere. Progent has the range of know-how to resolve technical problems that span multiple manufacturers and that entail a combination of legacy and up-to-date information technology. Progent provides affordable remote technical support to help you with any facet of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to assist you to resolve particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to help you complete major network projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual classes to show you how to manage and use Android phones efficiently.
Help Desk Sharing Services
Progentís Help Desk Co-management services allow your IT organization to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progentís shared Help Desk service is a collaborative service desk solution based on the top professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting. For details, visit Progentís Help Desk Co-management services.
Data Backup and Recovery Consultants
Progent's backup consultants offer support for a wide array of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent can help you with leading backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized organizations as an affordable outsourced solution for reliable backup/disaster recovery.
Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set built into the latest versions of Windows Server has been dramatically redesigned to simplify the installation, configuration, and administration of server clusters and to offer improved levels of system dependability, security, performance, and flexibility. New or improved capabilities include automated cluster Validation, revamped configuration and installation, unified cluster administration, redesigned cluster infrastructure for increased uptime, hardened security and quorum structure, elimination of failure points, greater storage and memory capacity, enhancements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can assist you assess the advantages of failover clusters, plan and implement a deployment, educate your network support staff to manage your cluster environment, provide ongoing consulting and technical help services, and create and validate a business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.
Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates key features initially designed for and proven on Azure, one of the world's largest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a non-disruptive upgrade plan, educate your IT administration and technical support personnel, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Contact a Progent Network Consultant
To learn how to get in touch with a Progent computer support expert for online or on-premises support in , call 1-800-993-9400 or visit Online Network Support.