For business computer networks located within the state ofPennsylvania, Progent's Microsoft certified consultants can provide remote phone help and troubleshooting to fix your network systems problems fast and cost effectively. Progent has developed enterprise-level skills, software tools, and support databases to diagnose and repair IT problems without the cost and delays associated with onsite technical service visits.
If yourPennsylvaniasmall business is situated outside of the larger metropolitan areas such asPhiladelphia, Pittsburgh, Allentown, or Erie, your local network systems support choices may be limited in technical expertise, or not available during an emergency. This results in a office network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís group of network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not only the technical competency needed for the job, but a consultant with field proven methods for applying that expertise to deliver affordable network solutions.
Online Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center offers world-class remote support for Microsoft and Cisco-based networks Nationwide. Progent's certified engineers have the experience to assist you to analyze and solve difficult network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of engineers makes it possible to escalate even the most difficult problems to the right specialists as necessary. Whether you need one-time phone support and remote repair or ongoing availability of a Helpdesk Technical Response Center, Progent's engineers can provide your small business with enterprise-level support without the high cost and management overhead of running a big internal IT group.
NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's complete family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably based on leading practices.
Microsoft Teams Solution Design Experts
Teams replaces Skype for Business Online as Microsoft's flagship cloud platform for real-time conversation and cooperation. Progent's Microsoft Teams consultants can assist your business to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
At-home Employees Solutions
Progent has two decades of experience assisting small and medium-size companies to design, deploy, tune, manage, and debug information networks that support teleworkers. For information about Progent's support services for a remote workforce, visit telecommuters support.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings control, keeps track of network assets, guards against company data leakage, performs health monitoring, enables secure self service, and offers a single control mechanism for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help you with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
Cisco Firepower Firewalls Integration Expertise
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall consultants can assist you to design and execute a smooth upgrade to Cisco Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that include local offices, data centers, and cloud resources. For more information about Cisco's Firepower family of Next Generation Firewalls, refer to Cisco Firepower Series firewalls integration experts.
Live Online Education for Desktop Applications
Progent offers online instruction for a range of productivity applications. Progent's Webinar training covers topics such as Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro development, Publisher collaboration, Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 management. Online education provides the advantages of traditional classroom seminars, including instant communication between clients and teachers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of many trainees.
Fortinet FortiGate Firewall Integration Consultants
Fortinet next-generation firewalls are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet FortiGate firewalls to protect your IT resources at the enterprise perimeter, within the data center, at branch locations, and in the cloud. To find out more, refer to Fortinet FortiGate firewall consultants.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants can provide expert remote support services to help businesses of any size to integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid topologies that seamlessly combine physical IT assets as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging.
Mac Consulting Services
Progent's consultants offer Apple macOS and OS X clients a range of IT services including online Mac desktop help, expertise with Mac applications, Office 365 Outlook for Mac and Exchange consulting, Mac protection and connectivity consulting, integration between Apple macOS and OS X and Microsoft Windows environments, and one-on-one training. For business systems built exclusively on Mac or for environments incorporating a mix of Mac, Linux, and MS Windows-powered servers and desktops, Progent has the experience and depth to deal with the complexity of designing, installing, and supporting an IT infrastructure that is dependable, protected, efficient, and supportive of your company's goals.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security consultants can assist organizations of any size with any facet of IT security. Progent can implement efficient cybersecurity solutions that guard a small office from advanced malware attacks or Progent can design, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources distributed over a mix of physical datacenters and public and private clouds.
VoIP Platforms Expertise for At-Home Workers
Progent can assist small and medium-size businesses to configure VoIP technology to give their remote workforce the benefit of transparent access to the company phone network. For details about how Progent's consultants can help your at-home workforce to configure and troubleshoot VoIP platforms, go to IP voice expertise for at-home workers.
Advanced Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a variety of Network Support Bundles built around the proactive problem solving abilities of Microsoft System Center Operations Manager, a next-generation network management software solution that tracks the availability, performance and security of your information system and identifies problems before they can disrupt your system. To give you more insight concerning the performance and robustness of your network infrastructure, Progent can help you install and manage popular network monitoring tools powered by the Linux operating system.
Progent's Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide range of economical online support services to help your organization to maintain your legacy Microsoft Office Word solution or help you to move to a current version of Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility issues between different releases of Word, integrating Word with different Office apps like Excel and Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security and compliance consulting, and smart phone and tablet integration, and remote Office Word training customized for individuals or groups.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Help Desk Sharing Services
Progentís Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progentís shared Help Desk service is a collaborative service desk solution built around the top professional services automation platform for managing service requests, ticketing, ownership, status tracking, and reporting. For more information, see Progentís Help Desk sharing services.
Get in Touch with a Progent Computer Consultant
To see how you can contact a Progent network support expert for remote or on-premises expertise in #(state), phone 1-800-993-9400 or go to Remote Computer Help.