For business network systems located anywhere in the state ofPennsylvania, Progent's Microsoft qualified professionals can provide online assistance and troubleshooting to fix your computer network issues quickly and cost effectively. Progent has acquired enterprise-grade skills, sophisticated tools, and support databases to identify and resolve IT problems while avoiding the high cost and time delays associated with onsite technical service visits.

If yourPennsylvaniaorganization is situated beyond the larger metropolitan areas such asPhiladelphia, Pittsburgh, Allentown, or Erie, your nearby network systems support choices may be limited in technical capability, or not available during a crisis. This results in a network environment that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís group of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical tasks for a diverse range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to assist with efficient network solutions.

Cisco Small Business 100, 300 and 500 WiFi Access Points Consulting
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based devices engineered as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or onsite configuration and troubleshooting services to assist your organization to plan, implement, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or architecture. To learn more about Progent's support for current and older Cisco Small Business 100, 300 and 500 family of WiFi access points, see Cisco Small Business 100, 300 and 500 WiFi access points consulting.

Juniper Consulting
Progent's Juniper-certified network engineers can help your company to design and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated equipment to the latest releases. Progent's Junos OS consultants offer expertise with Juniper's premiere network operating system to help your business to streamline the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can help organizations manage environments that include a combination of Juniper's software platforms.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to design and implement a wireless network optimized for your environment, providing you a WLAN that delivers the reception, speed, load-handling capability, QoS, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service. Progentís on-premises survey includes physical walkthroughs, RF and security assessment of your existing WLAN, analysis of your site's layout, testing for radio frequency contention, signal propagation modeling, identification of the best locations for client-specified Wireless Access Points (WAPs) including Aironet access points, Meraki access points and Apple AirPort equipment, and a comprehensive document defining the new wireless network.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates next generation behavior analysis technology to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the complete malware attack progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Read about the complete ProSight portfolio of value-priced outsourced network management services for small and mid-size businesses.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists offer Cisco UC560 consulting support to help you to manage your legacy UC500 VoIP system or design and carry out a smooth upgrade to a current IP telephony and voicemail solution.

Dynamics GP Migration and System Integration Consulting
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, software development, training, and debugging since the product's original release. Progent can provide top-tier support for upgrading out of date Dynamics GP ERP systems. Progent can help you to plan, validate, and implement a cost-effective upgrade from a an outdated release to the current version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting services.

In-depth Expertise in Microsoft's Leading Server Platforms
Progent's team of computer network consulting experts can assist large enterprises to architect, install, and support major rollouts of key Microsoft technologies by providing services such as Active Directory design, Microsoft Exchange 2016 Server migration, Exchange Server 2013 integration, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 configuration, Skype for Business Server planning and deployment consulting and Microsoft Lync Server integration, plus SQL Server 2016 integration and development and Microsoft SQL Server 2014 database administration. Progent has worked with some of the world's largest companies to integrate solutions based on Microsoft products and can provide branch office technical assistance for enterprises with local offices in Silicon Valley and the or larger cities throughout the United States.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent can provide easy, quick, and economical access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are recognized network experts who are awarded this top-level classification only through thorough testing by Cisco. CCIEs are able to resolve the most complicated issues associated with network architecture, integration, repair, and support. Progentís CCIE experts cooperate closely with Cisco engineers in identifying problems with Cisco's IOS platform and devising fixes or obtaining patches to correct anomalies. Progent can provide quick contact with a CCIE by phone so you are able to receive immediate help for tough network problems that are affecting worker efficiency but are outside the scope of your usual IT support providers.

Microsoft Exchange 2016 Migration Support
Progent's Microsoft Exchange Server 2016 experts can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Citrix Certified XenServer Consulting
Progent's Citrix certified XenServer virtualization consultants can assist your company to evaluate the business benefits of XenServer and other Citrix products, and can assist you to plan, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer deployment and help you to enhance resource utilization, responsiveness, security and compliance, availability, and recoverability.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 and local installations of Exchange. This allows you to have some Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on time and within budget. To find out more about Progent's online consulting support for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.

Microsoft SQL Server Software Programming
Progent's SQL Server application developers can assist your organization to create and support database applications based on Microsoft's SQL Server database platform. Progent follows leading lifecycle management practices to build scalable, manageable SQL Server applications and is able to team with a customer's IT staff to deliver programs in a timely and affordable manner. Progent for can assist your company to create Microsoft SQL Server solutions by providing a wide selection of consulting support services such as specification of features and scope, data tier architecture, ETL development, T-SQL coding, software configuration, capacity planning, performance tuning, backup/recovery, partitioning, consolidation of stored procedures, replication solutions, security and compliance, and business continuity.

Consulting and Troubleshooting Expertise for SCOM 2016
System Center 2016 Operations Manager helps to ensure top performance and maximum availability for critical applications by providing centralized, cross-platform tracking of IT resources deployed across local systems and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to assist businesses of all sizes to plan, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can help your company to move to Operations Manager 2016 from earlier releases of Operations Manager or from other monitoring products, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to include resources based in public clouds by delivering Azure consulting and Amazon AWS hybrid cloud solutions.

Palo Alto Networks Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation security environment that extends across your on-premises and cloud-based resources and guards all users anywhere with any device. To find out more, see Progent's Palo Alto Networks firewall planning and integration services.

Cisco Wireless VoIP Phone Integration
Successful integration of Cisco's wireless VoIP phones typically demands that IT teams configure and optimize many components of your wireless environment such as wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide remote and onsite support to help your organization create and administer a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

Contact a Progent Network Support Expert
To find out how you can contact a Progent network consultant for online or on-premises expertise in #(state), phone 1-800-993-9400 or go to Remote Network Support.



An index of content::


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    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact productivity.

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    Progent's certified professionals can help you evaluate the possible advantages of Hyper-V-based server virtualization for your business, perform pilot installations to verify Hyper-V's operation with your line-of-business applications, assess your network and server infrastructure for optimal performance with virtual server technology, help you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to track and administer Hyper-V, offer world-class consulting help for enhancing the protection of your virtual servers, design and validate disaster recovery procedures that optimize network uptime, and provide ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk services.

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    Progent offers affordable remote support from IT engineers with expertise in a broad array of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers help for all major backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or troubleshoot backup/restore solutions for a range of architectures such as local, remote, cloud, or a mix.

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    Progentís certified consultants provide small and mid-size businesses enterprise-grade consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and deployment automation. Configuration Manager 2007 is the new title for the change management solution formerly called Systems Management Server. System Center Configuration Manager 2007 provides a range of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progentís certified engineers can show you how to use Systems Management Server or Configuration Manager economically for streamlined operating system and application deployment, security patch administration, application metering, and software license compliance. Progent's consultants can also assist your company to move efficiently from Microsoft Systems Management Server to Configuration Manager 2007.

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    Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing and service organizations to simplify supply chains and streamline key processes to get products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that can range from occasional advice to solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.

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    Progent can assist small and medium-size organization to plan, implement, test and maintain backup solutions required for at-home workers.

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    Progent is convinced that a carefully designed and implemented information system is a vital piece for enabling any firm's success, and we apply this philosophy in our corporate network environment. We have built a non-stop virtual office network that allows Progent's in-house engineers and authorized contractors to deliver fast and efficient support, cooperate closely on complex jobs, and gain from professional and private growth from being part of an exciting company ethos of personal drive and independence.

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