Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once one of the most popular products for maintaining anytime-anywhere access to email, scheduling, web applications, and other vital business information. Progent can provide Petaluma, California businesses the services of BlackBerry-premier consultants who can assist businesses to maintain their BlackBerry environments or transition efficiently to a current smartphone solution.

As the sophistication of small company networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for businesses of all sizes, successful deployment and maintenance of BlackBerry solutions has grown more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry environments affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and control BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Consulting Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and maintenance of BlackBerry wireless handsets, offering a single solution for controlling key jobs like smartphone installation, upgrades, and deactivation while also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Exchange Server, Groupwise, or Lotus Domino email servers and BlackBerry users and supports wireless synchronization.

RIM BlackBerry Enterprise Server Configuration Help

BES Server offers a wealth of security options starting with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent flexibility in selecting degrees of protection to match the specific requirements of your mobile network. Progent's BlackBerry certified consultants can help your company to select powerful security features and activate them remotely. Samples of these over-the-air selectable security features are:

  • Lock down a BlackBerry smartphone
  • Wipe data from a lost BlackBerry smartphone
  • Disable Bluetooth
  • Activate internal protection against malware

BES Server also offers versatility in determining how to keep BlackBerry users from loading or running unsecure or unauthorized applications. Progent can help you to select blocking processes like:

  • Specify precisely which applications are allowed on the device
  • Block external applications from using non-volatile memory on the BlackBerry device
  • Select which resources third-party software can access on the smartphone
  • Restrict the kinds of connections external programs running on the BlackBerry device can initialize
  • Block all external programs from being loaded or executed on the BlackBerry device

Expert BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's certified BlackBerry engineers are accessible online to provide prompt assistance to companies in the Petaluma region or anywhere in the state of California. Progent's experienced remote technical support experts have helped businesses resolve computer problems and reduce support costs in every state in the U.S. and established a large base of loyal customers. (See Progent's client testimonials.)

Progent can provide online help for a broad selection of technologies associated with RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist you to define and install sensible security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, install the MDS and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements analysis, system architecture, installation planning and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and hardware products match your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, processors and storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry consultant can assist your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
To contact Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.