Consulting Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were once one of the most popular solutions for achieving mobile access to email, calendars, web-based programs, and other vital business information. Progent can provide Petaluma, California companies the services of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone solution.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and support of RIM BlackBerry smartphones, providing a centralized platform for controlling critical tasks like smartphone installation, updates, and retirement while also providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and allows remote synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry Enterprise Server features a variety of security options beginning with advanced data encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also permits excellent flexibility in selecting degrees of protection to match the special needs of your mobile network. Progent's BlackBerry certified consultants can assist your company to choose powerful security functions and enable them remotely. Samples of these wirelessly selectable security features include:

  • Lock down a smartphone
  • Wipe information from a lost BlackBerry device
  • Lock out Bluetooth
  • Activate built-in protection against malicious attacks

BlackBerry BES Server also provides versatility in selecting ways to keep mobile users from installing or executing unsafe or unauthorized code. Progent can help you to choose protective techniques such as:

  • List precisely what programs are permitted on the device
  • Block external applications from allocating non-volatile memory on the BlackBerry smartphone
  • Determine which functions external software can access on the BlackBerry device
  • Limit the types of connections external programs running on the device can initialize
  • Prevent all external software from being loaded or executed on the BlackBerry device

Expert BlackBerry Consulting Support Available Online from Progent
Progent's authorized BlackBerry support specialists are available online to deliver prompt assistance to businesses in the Petaluma region or anywhere in California. Progent's seasoned remote technical support experts have helped businesses solve computer problems and cut support expenses in every state in the United States and established a substantial base of satisfied clients. (See Progent's client testimonials.)

Progent can provide remote help for a wide array of issues associated with RIM BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, system design, installation strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software editions, processors and storage, network design, and application set up.

To optimize system security, Progent's BlackBerry expert can help your company to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Certified Specialist
To ask Progent about technical expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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  • Specialists Lync Server 2013 Front End Pool Pairing Lync Server 2013 Reverse Proxy Server Technology Professional

  • Remote Desktop Connection Client for Mac IT Consultant
    Windows Applications on Apple Mac IT Consultants

    For businesses with a mix of Apple Mac and Windows desktops, there are two basic alternatives for using Windows-only applications on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a remote Windows-based PC to run Microsoft Windows programs and share system resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac system so that you are able to run Windows applications directly. Progent's macOS and Mac OS X technology consultants can help your company to maintain these solutions for running Microsoft Windows software on your Macs and can also assist you to assess and configure other solutions for Windows PC emulation.

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  • Sun Solaris Technical Support Online Troubleshooting Solaris
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  • Support Outsourcing Microsoft Data Protection Manager 2016 Data Protection Manager 2016 and Shielded VM Integration
  • Support and Help Windows SBS Network Engineer MS Windows Small Business Server
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  • Technical Support Slackware Linux, Solaris, UNIX Sonoma CA Slackware Linux, Solaris, UNIX Information Technology Consulting Petaluma Sonoma County
  • Technology Consulting Services Exchange Server 2016 Upgrade Planning Microsoft Exchange 2016 Migration Technical Support Services

  • Specialists Linux Backup
    Professionals Symantec Backup Exec

    Progent offers affordable remote support from engineers skilled in a broad range of products and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent offers expertise for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help your company to design, upgrade, or maintain backup solutions for a range of architectures such as local, remote, cloud, or a mix.

  • BlackBerry Exchange Consulting Services Company
  • Technology Professional Microsoft Lync Server 2013 Lync Server 2013 and Cisco UC Professionals
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  • Top Microsoft Certified Amazon EC2 AMI Contract Programmer Amazon AWS hybrid cloud solutions Design Firms
  • Top Quality Operating System Training Training Network
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  • Virtual Service Desk Online Technical Support
    Cisco and Microsoft Professional Extended Call Desk

    Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are intended specifically for small businesses who need immediate access to a Help Desk Service Center with expert telephone support and full escalation options but who have to work within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.

  • Unified Mobility Connect Specialist Information Technology Consulting Contact Center
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  • Virtual Office Certified Virtual Office Job Home Based Senior Network Engineer Contractor Job
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  • Flex Series Wireless Controller Computer Consulting
    Flex Series Wireless Controller Support and Help

    Progent's certified Wi-Fi experts can help you to evaluate the advantages of adopting Catalyst Wi-Fi controllers to manage wireless deployments of any size. Progent can assist you to maintain and debug your existing wireless environment or help you plan and implement a smooth transition from earlier generation wireless controllers to modern models.

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  • Windows 10 Provisioning Remote Troubleshooting Technology Professional Microsoft Windows 10 Assessment and Deployment Kit
  • Windows 2008 R2 Setup and Support Windows Server 2008 R2 Online Consulting
  • Windows Server 2003 Technology Professional Windows 2003 Consultant Services
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  • Windows and Solaris Integration Support Computer Consultants Windows, UNIX, Solaris
  • Consultancy Services Group BlackBerry Exchange Petaluma California
  • Windows and Solaris Technical Support Services UNIX, Windows Professionals

  • VMware vSphere Integration Support and Setup
    Immediate VMware vCloud Director vCD Specialist

    Progent offers the support of a certified VMware VCDX expert to help your organization plan, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud systems. Progent can provide world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.

  • Work at Home Configuration Teleworker Solutions Engineer
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  • XenApp Virtual Application Delivery Consultants Presentation Server Network Consulting

  • Azure and SQL Server integration Professionals
    Azure and Android integration Consultant

    Progent can help small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure you sidestep the common errors small companies make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.

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  • Technology Consulting Windows Server 2008 R2
    Windows Server 2008 BranchCache Engineers

    Microsoft Windows Server 2008 is an important step forward in making IT systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide a better environment for web publishing. Progent can help your company benefit fully from the enhancements built into Windows Server 2008 by delivering consulting, tech support, training, staffing, monitoring, and security services.


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