Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most popular solutions for achieving mobile access to email, calendars, web-based programs, and other vital business information. Progent can provide Petaluma, California companies the services of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and support of RIM BlackBerry smartphones, providing a centralized platform for controlling critical tasks like smartphone installation, updates, and retirement while also providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and allows remote synchronization.
BlackBerry Enterprise Server features a variety of security options beginning with advanced data encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also permits excellent flexibility in selecting degrees of protection to match the special needs of your mobile network. Progent's BlackBerry certified consultants can assist your company to choose powerful security functions and enable them remotely. Samples of these wirelessly selectable security features include:
- Lock down a smartphone
- Wipe information from a lost BlackBerry device
- Lock out Bluetooth
- Activate built-in protection against malicious attacks
BlackBerry BES Server also provides versatility in selecting ways to keep mobile users from installing or executing unsafe or unauthorized code. Progent can help you to choose protective techniques such as:
- List precisely what programs are permitted on the device
- Block external applications from allocating non-volatile memory on the BlackBerry smartphone
- Determine which functions external software can access on the BlackBerry device
- Limit the types of connections external programs running on the device can initialize
- Prevent all external software from being loaded or executed on the BlackBerry device
Expert BlackBerry Consulting Support Available Online from Progent
Progent's authorized BlackBerry support specialists are available online to deliver prompt assistance to businesses in the Petaluma region or anywhere in California. Progent's seasoned remote technical support experts have helped businesses solve computer problems and cut support expenses in every state in the United States and established a substantial base of satisfied clients. (See Progent's client testimonials.)
Progent can provide remote help for a wide array of issues associated with RIM BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, system design, installation strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software editions, processors and storage, network design, and application set up.
To optimize system security, Progent's BlackBerry expert can help your company to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.
Call or Email Progent for Support from a BlackBerry-Certified Specialist
To ask Progent about technical expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.