Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining mobile connectivity to messaging, scheduling, web programs, and other critical business data. Progent offers Petaluma, California businesses the services of BlackBerry-premier professionals who can help companies to maintain existing BlackBerry environments or transition smoothly to a current smartphone platform.
As the complexity of small company IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry technology has become increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's proven online support capabilities, provides small companies an economical solution for integrating RIM BlackBerry technology productively into their IT network.
Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and support BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Consulting Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, Domino, or Groupwise users to send and receive messages that stay encrypted in wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a wide variety of critical administrative jobs that span from smartphone setup and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry Enterprise Server to perform routine tasks like:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage client settings with BES Server's vast library of IT policies
Progent's BlackBerry-certified engineers can also help your company to use BlackBerry BES Server to perform important procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Set up and support BlackBerry's fault-tolerant architecture based on virtual servers
- Deploy BlackBerry smartphones wirelessly
- Set specialized management roles
- Automatically track and analyze the integrity of your BlackBerry solution
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can in addition assist your business to resolve a wide array of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation application installation, and Desktop Redirector.
As a leader in delivering nationwide online help for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs low and, by resolving issues quickly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help you to select and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange Server.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Consultant
If you wish to ask Progent about consulting expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.