Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other critical business information. Progent can provide Petaluma, California companies the expertise of BlackBerry-premier professionals who can help companies to manage their BlackBerry deployments or migrate smoothly to a modern smartphone solution.

As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses frequently turn to external support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the need for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small businesses an affordable alternative for incorporating BlackBerry products seamlessly into their business information network.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications like schedules, address books, tasks, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, users carrying BlackBerry handsets have push-based connectivity with Exchange messages as well as to IM-aware software via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier engineers can help you design, configure, and maintain BlackBerry BES Server so you can optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help your company to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can in addition assist you to troubleshoot a broad array of problems concerning synchronization, device detection, email consistency, web access, mobile connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online consulting services for small company IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support costs low and, by handling problems quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including resolving enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to select and implement sensible security options.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
In order to ask Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.