Expert Online Support for Petaluma, California Small Business Computers from World-class Engineers
Small companies have traditionally been underserved by major network support organizations. Some small businesses permit themselves to become overly dependent on individual consultants or small support organizations who lack the bandwidth or comprehensive knowledge to react quickly or effectively to network emergencies. Still other small companies resort to giant service providers that employ technicians taught to provide standardized solutions to ordinary problems but who are missing the background and technical scope to handle the variety of configurations and lack of standardization that characterizes small company IT systems.

Progent's proven approach to delivering affordable and successful network support to small businesses has made Progent one of the premiere Microsoft-certified network consulting organizations in the United States. Progent has provided remote support to businesses in every state in the United States (See Progent's client testimonials).

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management support to supplement the skills of your in-house IT service team. This can cut costs and help meet schedules for big IT initiatives such as software design and development, business continuity planning and testing, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also provide the services of certified experts to help your company to design and execute your cloud computing strategy.

Main Technologies Serviced by Progent for Office Networks in Petaluma, California
Progent's group of certified support professionals offers support for virtually all aspects of information technology deployed by companies of any size. Practice areas supported by Progent in Petaluma include:

Service Delivery Options Available for Petaluma, California Companies
Progent offers a variety of options for providing small and midsize businesses with affordable IT services for technical support, consulting, hosting services, and IT management outsourcing. Progent's model for delivering computer support services is built on the Help Desk Call Center structure common to big IT organizations. Progent's Contact Center Service Mechanism ensures fast support, thorough activity records, dependable follow-up, and strict expense control across a range of IT service delivery options that include online repairs, onsite support, high-end consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center provides emergency and scheduled remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and globally. Progent's certified service professionals can help customers to analyze and fix network problems without the expense or time loss of on-premises support calls. The experience of Progent's network engineers allows them to handle the majority of IT problems quickly. For the most challenging issues, Progent's breadth of knowledge allows the support team to escalate trouble tickets to advanced specialists. Progent offers a streamlined, web-based registration procedure for first-time clients to accommodate urgent network problems and Progent bills per minute with zero sign-up fees or time minimums, so you are invoiced only for the support you receive. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security professionals. Find out more information concerning Progent's online computer support expertise.

  • Onsite Support
    Progent provides on-site computer assistance for signed-up clients in major metropolitan areas in the U.S. Progent's onsite service personnel can work in tandem with Progent's online support engineers to deliver small companies the ideal combination: hands-on support professionals when you need them as well as the remote help of Progent's seasoned staff of IT engineers, security specialists, and business application developers. The response time for in-person service visits is usually less than one business day. Progent requires no sign-up or retainer fee for becoming a Progent customer for onsite support. Learn more concerning how to sign up for Progent's onsite network support.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations a comprehensive service desk solution that handles all facets of remote Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. For details, refer to Online Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent provides small businesses affordable access to world-class consultants who can deliver assistance with vital technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network infrastructure, network security consulting, high availability network consulting, virtual server strategies, plus configuration, programming and support for business applications such as financials, ERP and MRP, management reporting, CRM, and office productivity software. Progent can provide assistance with one-shot projects including site moves and massive system upgrades, longer term projects like management reporting application development and support, relational database application programming and DBA services, and web design, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network health monitoring and network management, or urgent response like disaster recovery and malware removal.

  • Application Server Hosting
    Progent offers hosting for critical business applications such as Exchange Server and SQL Server in order to provide small businesses with higher degrees of reliability, security, and performance than is feasible with the type of in-house data center that is achievable for most small and midsize businesses. Since Progent uses the same facilities that host the gear of some of the world's biggest IT organizations, Progent can save you the cost of building and maintaining the infrastructure required for enterprise-class cooling, electrical backup, and redundant Internet connectivity. For hosted application servers, Progent can also see to it that upgrades and revisions stay current, security and performance is constantly tracked, and systems and data files are consistently archived and ready for full and prompt restoration. Find out additional information concerning Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting services for all of a small company's servers in an environment that not only delivers the highest degree of availability and scalability but that is also simple for clients to transfer to another support firm or to move in-house whenever your situation warrants it. Progent's Private Cloud hosting is structured around tested virtualization technologies that permit companies with mixed networks to benefit significantly on the expense of capital equipment, system maintenance, and IT management while getting world-class dependability and an unprecedented degree of vendor independence. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-based applications in a single centrally administered solution, can handle the mixed- OS and non- standardized networks common with smaller businesses, and keeps control of the software in the customer's possession so that migrating to a new virtualized host is quick, reliable, and affordable. This avoids ending up a prisoner of a single hosting provider while still offering all the economies related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent offers expert remote consulting to help organizations of any size integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid architectures that utilize local resources along with public cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure planning and deployment services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over 20 years of background delivering high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Management
Progent's value-priced ProSight suite of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the entire threat progression including blocking, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your organization's unique needs and that allows you prove compliance with legal and industry data security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup activities and enables fast recovery of vital data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, monitor, enhance and debug their networking appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need important software patches, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading data security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be resolved before they can impact productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, improved compliance with data security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's preparedness to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information concerning your current AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient security and backup environment that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the core system software and productivity applications important to most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also can provide help for an increasingly complex array of network technologies such as firewalls, routers and switches, VoIP solutions, and wireless networking. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-qualified security engineers, CISA-certified security audit specialists and GIAC-qualified information assurance professionals offer a company-wide perspective on network protection and can assist with advanced security programs like Security information and Event Management (SIEM) solutions to help enterprises meet business standards and statutory regulations for network information security and incident reporting.

The scope and size of Progent's engineering staff offer a powerful set of benefits to companies trying to increase the productivity of their information network within a reasonable budget. These advantages include:

  • Best Methodology
    Progentís team of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry background, at the forefront of network support, executing a broad range of IT projects for a large mix of businesses. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support personnel. This guarantees that you get not only world-class technical capability, but also a consultant with field-tested approaches for repairing actual IT problems rapidly. Learn more about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to charge for remote service and on-site help by the minute. Consequently, you pay just for received services. Progent does not demand a higher rate for off-hours or priority support, and Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no sign-up charge and requires no retainer for support services provided during normal working hours. Many service firms impose substantial minimum payments or bill in increments of a quarter hour or more. Progent's small billing granularity does away with king-size invoices for fast repairs. Another benefit of granular invoicing is that you are not tempted to permit incipient problems to fester until they become major problems. Read additional information about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Network Support
    Progent has developed a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or local service firms who provide minimal documentation or details of services performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service documentation given by each staff member to each client. The discipline of documenting and archiving service records allows more efficient service and avoids a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom. Read more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their scope, Progent can concentrate on offering high-value services where Progent faces little competition. Small businesses who utilize freelance consultants or who employ in-house support staffs gain when Progent transfers information about critical technology and tested methodologies to make their IT environments more robust, secure, and efficient. Find out more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Petaluma, California business needs to get in touch with Progent about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Network Help
For fast remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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24/7/365 Operations Manager Support and Integration
Technology Consulting Services Operations Manager

Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can afford a degree of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages created to help your company to identify and resolve a most network issues before they can impact productivity.

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24/7 Citrix Virtualization Technology Professional
XenMotion Specialists

Progent's Citrix-accredited consultants can help you to understand the strategic advantages of XenServer and other Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your existing XenServer environment and help you to enhance resource utilization, performance, protection, uptime, and recoverability.

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Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft Premier IT support experts. With Progent's affordably priced network service packages, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small company networks world-class availability, protection, and performance.

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Emergency Forefront TMG 2010 Professional Microsoft Forefront TMG 2010 Support Services
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Project Management Professional
Specialist Project Design Tuning

For advanced project management support, Progent can provide access to veteran information technology experts with years of experience in IT management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to assist enterprise clients follow leading practices to make sure strategic projects are completed on schedule and within budget.

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Top Rated MOM 2000 Case Study
Case Study Microsoft Operations Manager

Before Progentís Microsoft Operations Manager solution, network issues were approached reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to anticipate server issues before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before clients know that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, safety and productivity.

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Migration Consulting Sun Solaris
After Hours Solaris-Windows Upgrade Consultant

Progent can assist your business to plan and implement a smooth migration from a Solaris-powered information environment to a network powered by MS Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can help you guard your information and reduce business disruption by developing an efficient migration strategy that preserves your existing assets in Solaris software and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing environment, migration planning and testing, Microsoft Exchange migration support, information and application software migration, and server and mass storage migration and consolidation.

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Information Technology Consulting ProSight Patch Management Automation
Automated Server Monitoring On-site Technical Support

ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of critical devices that power your IT network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt productivity.

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Computer Consultants Exchange 2019 and Windows Server Core
Computer Consultant Exchange 2019 Security

Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.

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Microsoft Intune Integration Consultants
Design Desktop Management

Progent's network engineers can assist your company to automate desktop PC change and update deployment by providing expertise with management tools such as Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.

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Microsoft Project Server Scheduling Specialist
Microsoft Project Server Scheduling Engineers

Progent's Microsoft-certified consultants can provide in-depth support in deploying, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a wide range of cost-effective online support services based on industry best practices to assist organizations of any size to get all the advantages of this powerful platform. Support services available from Progent include solution planning, software configuration and migration, setting up safe collaboration among onsite and offsite users, network optimization, and specialized online training.

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24 Hour Entourage Learning
After Hours Office Outlook for Mac Education

Progent offers one-on-one education designed for individuals who wish to broaden their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for macOS and Mac OS X applications.

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Network Support Service Cisco Architecture
Small Office Network Consulting Services Cisco Architecture

Progent's Cisco CCIE-certified networking experts have extensive background assisting Internet Service Providers to architect, implement, administer, tune, and troubleshoot fault-tolerant, extensible network solutions appropriate for shared public networks.

ISA 2004 Firewall On-site Support Outsourcing Microsoft ISA Server

Excel Power Query Programmer
Specialists Excel 2013

Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote support services to assist your organization to design, program, test, deploy, manage, and troubleshoot business applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your existing Excel applications to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between different releases of Excel. Progent offers as-needed help to organizations looking for a fast fix to a stubborn problem related to Office Excel and Progent also offers comprehensive project management support for upgrading or developing line-of-business application software built on Excel. Progent's affordable online training classes for Office Excel can be customized to address the special requirements of individuals or groups.

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Immediate Linux, Windows Professional
Windows, Linux, UNIX, Solaris Support Outsourcing

If your office computer system mixes Linux technology platforms with Windows, Progent can show you how to incorporate your computers into a unified environment that allows all your operating systems to coexist for simple administration, seamless dataflow, high availability, superior performance, and tight protection. Progent's UNIX/Linux and Microsoft Windows coexistence support offerings feature network infrastructure integration and service, support for Windows services for UNIX, online server monitoring and management, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.

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Forefront Network Inspection System Remote Support
Online Help Forefront TMG

Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that acts as a single-server solution for a variety of security features including an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can help you to design and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

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24/7/365 Computer Consultant Great Plains Migration
Great Plains Technology Consulting

Progentís Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and business management solution based, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP line, provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its modular design you are able to license only the functions you currently need, with the ability to add clients and increase capabilities in the future. Progentís Dynamics GP Software consulting engineers can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 as well as earlier editions of Dynamics GP.

Immediate Services Solaris Remote Sun Solaris Remote Engineer

Microsoft Expert Information Technology Consulting SQL Server 2008
Computer Engineer Microsoft SQL 2008 Server

Progent's Microsoft-Certified SQL engineers offer a range of services to assist small companies to plan, install, manage, and repair Microsoft SQL Server 2008 systems in order to realize the maximum competitive advantage from Microsoft's advanced information management platform. Also, Progent offers assistance with network infrastructure, company-wide security, and custom software programming to increase the strategic benefit of your SQL Server investment.

Knowledge Transfer Network Consultant Support and Setup Information Transfer
Live Online Office Word Trainer Online Office 365 Excel Training Small Business IT Outsourcing Services

Windows Server Essentials Hyper-V Replica Consultant Services
Specialist Windows Server Essentials

Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that enables small businesses to transition from the older stand-alone on-premises datacenter to the new hybrid networking model that combines local and virtualized cloud-based resources. Progent's consultants offer cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible business advantages of moving to Essentials and adopting a hybrid on-premises/cloud model for your network environment. Progent can provide comprehensive project management support so you can plan and carry out an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent can also provide continuing consulting help, troubleshooting, and training.

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Consultants ProSight Hosting for Virtual Servers
Top Quality ProSight VM Hosting Specialists

Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are based on mature virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save dramatically on the expense of capital equipment, system maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.

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Wireless Internet Support and Help
Technical Support Mobile Connectivity

Progent's Wireless Consulting Services offer a convenient, economical way for businesses of any size to deploy, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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Michigan Network Specialist Emergency Michigan Technical Support

Open Now Juniper J Series Router Consulting Services
Juniper J Series Router Consultants

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Oracle Developer
SQL Server Reporting Services Information Technology Consulting

Progentís team of expert programmers, database designers, and project managers can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by offering relational database architects and software programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to integrate SharePoint with additional data sources such as SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also offers expertise with multiple web development tools and can help businesses to create, enhance, repair, or migrate web-based applications to take advantage of the latest advances in web technology.

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Check Point Security Gateways Cybersecurity Consultancies
Check Point Firewalls Network Security Evaluation

Progent's Check Point firewall experts can help you plan, integrate, and administer firewall environments built around Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.

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Specialists NetApp Clustered Data ONTAP
NetApp SAN Fabric Technology Professional

NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles apart from each other. Progent's team of seasoned IT experts can help you to design, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with procedures such as assigning disk pools, determining aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to verify adherence with information assurance standards and regulatory mandates.

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SQL 2008 Reporting Services Contract Programming
SQL Server 2008 Migration

SQL Server 2005 offers indispensable, standardized tools to computer professionals and information workers, reducing the complexity of designing, integrating, managing, and using company information and analytical applications on platforms ranging from handheld devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in designing and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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Services Windows Server 2012 R2 upgrade
Professionals Windows Server 2012R2 Hyper-V

Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT management team, develop an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.

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Palo Alto Networks WildFire Network Security Auditing
Top Rated Cybersecurity Tech Services Palo Alto Networks PA-Series Firewalls

Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity environment that extends across your on-premises and cloud resources and guards any user at any location with any endpoint device.

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Microsoft Live Communications Server Consultants

MS Communications Server provides IM and presence in a scalable, world-class package featuring advanced protection, transparent compatibility with other Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and elevated business efficiencies, increased individual productivity, and better IP protection with this easy-to-manage, highly available IM platform. Successful implementations of Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the advantages of Office Communications Server throughout your whole corporation.

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24/7 Small Office Computer Consulting Services Online Visio Training
Online Microsoft Office 365 Training Consulting

Progent's virtual classroom webinars provide small companies the affordability, simplicity, and versatility of online seminars and the effective pedagogic methods of expert teachers who employ sophisticated technology to simulate real-time, participatory learning environments. Progent offers remote training for key desktop applications including elements of Microsoft Office such as Office Excel, Word, Publisher, and Visio: MS Dynamics business accounting and management information software such as Microsoft Dynamics GP; plus additional leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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Immediate VMware Cross vCenter NSX Engineers
Services VMware ESX Server

Progent can provide the support of a certified VMware VCDX expert to help your organization plan, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent offers world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver high uptime, data security, and application mobility.

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Network Performance Troubleshooting Engineer
Remote Consulting Automatic Network Diagrams

Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, monitor, reconfigure and debug their networking hardware like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that need important software patches, or isolating performance bottlenecks.

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Microsoft Mac and Linux Desktop Technical Consultant
Microsoft and Apple Mac Desktop Help

Progent can provide a wide array of low-cost remote and onsite support services to assist your business to configure, manage, and troubleshoot workstations and handhelds powered by Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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Live Online PowerPoint Class
Urgent Live Online PowerPoint Trainer

Progent's webinars offer small businesses the affordability, convenience, and flexibility of web-based learning and the effective pedagogic techniques of seasoned instructors who use advanced collaboration software to simulate real-time, participatory classrooms. Progent offers remote education for key desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and management software including Microsoft Dynamics GP; plus other leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.

Remote Desktop Connection for Apple Mac Specialist 24-Hour Windows Emulation for macOS Consultant Services
Remote SCDPM 2012 Security Engineer 24x7x365 Microsoft Certified Partner SCDPM 2012 Troubleshooting Online Support Services

Cisco CCIE Online IT Consulting Group
Migration Support Cisco Switch

Progent's Cisco CCIE network consultants can assist your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software support.

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Backup Consultant Services
VMware VDP Backup, Consultant

Progent offers affordable remote support from IT engineers skilled in a broad array of products and technologies that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers expertise for all major data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can assist your company to implement, enhance, or maintain backup systems for a range of topologies including local, remote, cloud, or a mix.

SCCM and Windows 10 Consulting Microsoft Configuration Manager Support and Setup

Apple macOS and Windows IT Consulting
Windows and macOS coexistence Technical Consultant

Progent's service experts in Mac and Windows technology can help you integrate Apple Macintosh and Windows systems into cohesive environments with full sharing and collaboration support. Allowing productive co-existence among a mix of servers and workstations powered by Mac OS and Windows requires broad knowledge of and background with Mac and Windows technology. Progent's experience in Windows and Macintosh service makes it possible to provide world class assistance to companies that rely on these platforms to maintain their competitive edge. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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Microsoft Certified Professionals High Availability Interoffice Connectivity
Fault Tolerant EIGRP Network Network Engineer

Progentís high availability interoffice connectivity and fault tolerant network connection engineers can help small organizations create zero-downtime Interoffice connectivity by means of redundant system architectures featuring automatic failover. Progentís Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide economical non-stop interoffice connectivity.

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SCDPM 2016 Upgrade Specialists
Data Protection Manager 2016 Cloud Backup Computer Consultant

System Center 2016 Data Protection Manager offers near-continuous backup and simplified restore functions for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, manage, and repair an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can deliver as-needed guidance to resolve challenging issues or deliver end-to-end project management or co-management support to help you finish your Data Protection Manager 2016 deployment on time and on budget.

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Security Team Firewall CISSP Firewall Network Install Alpharetta-Fulton County, GA

Xen Hypervisor IT Consultants
Xen Hypervisor Technical Support

Progent's Citrix-authorized consultants can help your company to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can help you to design, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your current Citrix technology deployment and show you how to enhance resource utilization, responsiveness, security and compliance, uptime, and recoverability.

Server Help SQL Server 2019 in Addison-Carrollton SQL Server 2012 Support Organization Addison-Farmers Branch
Server Management Specialist Server Consolidation Consultants

24-7 Building to Building Wireless Case Studies
Proxim Wireless Case Studies

Progent delivered a wireless networking solution that enabled a school to improve efficiency and avoid the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites as far as 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved bandwidth and reliability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered immunity to local interference.

Service Windows 2019 Server in Waltham-Burlington, Massachusetts 24/7 Windows Server 2012 R2 Onsite and Remote Support in Waltham-Framingham

Check Point SandBlast Security Consultant
Check Point 23000 Firewalls Network Security Auditor

Progent's Check Point firewall experts can show you how to design, integrate, and administer firewall solutions built around Check Point NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.

SharePoint 2013 Consultants Microsoft SharePoint 2013 Consulting Services
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Network Consultant Juniper NetScreen 5200 Firewall
Protection Juniper NetScreen 5400 Firewall

Progent's Juniper-certified NetScreen consultants can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-vendor systems.

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Desktop Help Desk Services Specialists
Remote Support Services Support Desk Outsourcing Services

Progent's Microsoft authorized Consultants offer three ways to help mid-size and large companies develop an efficient and productive internal Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations sift through the numerous top level Help Desk software packages on the market and determine which packages may be too costly, miss key capabilities, or align badly with your organization's corporate culture. Progent also provides temporary staffing for organizations who want to reinforce their in-house Help Desk team for special projects or to substitute for vacationing or incapacitated workers.

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Progent is hiring a range of on-staff workers such as motivated Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCDP or CCIE credentials; and specialists in advanced system design with backgrounds in mobile connectivity, wireless integration, high-availability environments, disaster recovery planning, data preservation, and server virtualization. Progent is also looking for workstation support technicians, off-site troubleshooting specialists, and CISSP or CISA certified security consultants. Progent is also seeking veteran managers and administrators able to perform efficiently in our high-growth, virtual office environment. Progent contracts freelance consultants with specialized knowledge and field background in crucial information technology topics outside our main technical concentration. Progent's Experts Team employs contractors who can provide consulting and development services for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or offer expert help in technologies such as telecom, web design, Electronic Data Interchange, web commerce, or database management. Independent consultants certified by us cooperate with Progent's staff consultants to provide comprehensive solutions for small and midsize business networks.

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Cisco Cisco Unified Communications Manager (Unified CM), originally known as CallManager, operates as the core of Cisco's collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express offer an advanced IP-PBX by integrating tightly with apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and onsite support to assist organizations of any size to create and maintain Unified CM deployments by providing Unified Communications Manager configuration and technical support services that deliver optimum productivity. Progent can assist with any aspect of Unified CM support and troubleshooting in areas such as integrating VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE support, designing UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

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Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT support packages, small and midsize businesses can choose a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class availability, security, and productivity.

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If you want to revamp your corporate web site, create internal websites for purposes such as human resources or employee education, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and experienced web developers. Progent's experts can also help you build and maintain a safe, fault-tolerant server and communications network, including off-site and wireless access, to support your web tools.

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Dynamics GP 2015 R2 introduces a new design that improves cloud integration, supports the most popular smart phones and tablets, allows one-time sign-on with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the return on your investment in this powerful product.

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Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

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