Petaluma, CA Online Help from World-class Computer Troubleshooting Experts
Progent's network tech support services can provide your Petaluma, CA company affordable and reliable support from world-class information technology engineers. By providing IT support help when you need it, offering specialized knowledge for line-of-business technologies, offering value-added services such as 24x7 network monitoring, and charging only for support you receive, Progent gives your Petaluma, California business an economical alternative for optimizing the profitability of small-scale office networks. Whether you run an on-premises datacenter, connect to cloud resources, or manage a hybrid cloud-and-local network, Progent is the smart way for organizations and local governments to build and support a reliable and safe information network and to have fast availability of the skilled consulting ordinarily available only to corporations who are able to support a sizeable in-house information technology staff.

For mid-size and large companies, Progent offers co-sourcing support to reinforce the technical skills of your internal IT service group. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives such as application programming, disaster recovery planning and testing, security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition offer access to accredited consultants to assist your business to plan and implement your cloud strategy.

Core Products and Technologies Supported by Progent for Petaluma, California Business Networks
As a Microsoft-certified Partner IT service firm that maintains a large team of Cisco CCIE network experts and Apple Computer certified engineers, Progent provides emergency assistance and affordable remote consulting to Petaluma, CA small businesses for a wide array of computer technologies such as:

Support Delivery Options for Petaluma, California Businesses
Progent has a variety of alternatives for providing small businesses and local governments with cost-effective computer services for technical support, consulting, hosting services, and IT management. Progent's model for delivering network support is based on the Call Center operational structure familiar to big IT groups. Progent's Helpdesk Service Model ensures fast support, thorough activity documentation, reliable follow-through, and strict cost monitoring across a range of IT support delivery alternatives that include online repairs, onsite help, high-end consulting, plus server and application hosting.

  • Online Support
    Progent’s Technical Response Center offers urgent and routine online assistance for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and globally. Progent's seasoned service experts can assist clients to troubleshoot and repair network issues without the cost or delay of travel for onsite support calls. The background of Progent's network consultants makes it possible to handle most IT problems rapidly. For the toughest issues, Progent's breadth of expertise makes it possible to escalate support calls to advanced specialists. Progent provides a streamlined, web-accessible registration process for first-time customers to address emergency situations and Progent charges by the minute with no sign-up fees or minimums, so you are invoiced only for the help you get. Specialists available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISSP-certified security professionals. Learn more information about Progent's remote computer support services.

  • Onsite Support
    Progent offers onsite technical support for registered customers in larger cities in the U.S. Progent's on-site support technicians can work in conjunction with Progent's remote service experts to give small and midsize businesses the best of both worlds: on-premises service professionals when you require them plus the on-line help of Progent's seasoned staff of network consultants, security specialists, and business software programmers. The response time for in-person service calls is typically less than one business day. There is no start-up or retainer fee for becoming a Progent client for on-premises service. Learn more about how and why to sign up for Progent's in-person computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small businesses a comprehensive solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve complex problems. To learn more, visit Help Desk Services.

  • Consulting Services
    Progent offers small and midsize businesses affordable access to world-class consultants who can deliver help with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network infrastructure, network protection consulting, non-stop network design, server virtualization strategies, plus configuration, customization and training for small business programs such as accounting, ERP and MRP, business analytics, CRM, and office productivity software. Progent can provide assistance with short-term projects including office moves and massive system migrations, extended initiatives such as management reporting application programming and support, database software development and administration support, and web design, continuing services such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and system administration, or emergency response such as data restoration and malware removal.

  • Application Hosting
    Progent can host key business applications such as Microsoft Exchange Server and Microsoft SQL Server to provide small companies with greater degrees of availability, protection, and recoverability than is possible with the class of internal data center that is realistically affordable for the majority of small and midsize companies. Since Progent utilizes the same data centers that support the equipment of many of the planet's largest IT organizations, Progent can save you the investment in creating and managing the systems required for enterprise-class environmental control, electrical backup, and redundant Internet access. For managed application servers, Progent can also ensure that upgrades and service packs stay updated, protection and performance is continually tracked, and systems are regularly backed up and available for full and rapid recovery. Find out additional information about Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting services for all of a small or midsize company's servers in an environment that not only delivers the top degree of availability and scalability but that is also simple for clients to transfer to a different support provider or to move in-house whenever your situation warrants it. Progent's Private Cloud hosting service is built around mature virtual server techniques that allow businesses with multi-vendor networks to benefit dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving world-class reliability and an unprecedented level of vendor flexibility. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in one centrally administered solution, can support the multi- OS and loosely standardized networks typical of smaller companies, and keeps control of the software in the customer's possession so that moving to a new virtualized host is fast, reliable, and affordable. This eliminates becoming a prisoner of a specific hosting provider while still offering all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Services
    Progent can provide expert online support services to help organizations of any size connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that seamlessly combine on-premises resources as well as public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's value-priced ProSight suite of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning technology to guard endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your organization's specific needs and that helps you prove compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, optimize and debug their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming management processes, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the technology of top data security companies to deliver centralized control and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so that any potential issues can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your essential network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory environment. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with information security regulations, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's ability to block or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup system that meets your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the core system software and office productivity programs important to most small and medium-size businesses. As a Cisco-qualified partner, Progent also offers help for an ever more sophisticated array of infrastructure products including PIX and ASA firewalls, switches, routers, VoIP solutions, and wireless access. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-qualified security professionals, CISA-certified security audit specialists and GIAC-qualified information assurance professionals can provide a business-wide view of system security and can help with complex security projects like SIEM solutions to help enterprises meet business standards and statutory requirements for network information protection and reporting.

The scope and depth of Progent's engineering staff offer a unique array of benefits to customers trying to maximize the productivity of their information system within a reasonable budget. These advantages include:

  • Best Industry Practices
    Progent’s team of Microsoft and Cisco Certified experts average more than ten years of real-world industry experience, at the front lines of IT service, executing a wide range of IT tasks for a large array of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support personnel. This means that you get not just expert technical help, but also a support engineer with proven approaches for fixing real-world IT problems rapidly. Read more details about Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to bill for phone service and on-premises visits per minute. Consequently, you are charged only for received services. Progent does not demand a higher rate for after-hours or urgent support, and Progent does not bill for travel time except for urgent support where on-site time is less than four hours. In addition, Progent applies no startup charge and requires no monthly commitment for services provided during regular business hours. Many service organizations impose large minimum fees or bill in increments of fifteen minutes or more. Progent's small pricing granularity does away with big invoices for fast solutions. An additional benefit of by-the-minute invoicing is that customers won't be inclined to allow less critical problems to stay unaddressed until they grow into big ones. Find out additional information concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Support
    Progent has developed a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or local service organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the service documentation sent by every staff member to each customer. The discipline of detailing and organizing service records results in more effective service and avoids a variety of common misfortunes such as when a support customer is virtually held captive to a consultant who won’t let go of the keys to the kingdom. Read more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to handle problems that are within their scope, Progent is able to focus on offering high-value services where Progent has little competition. Small companies who work with freelance consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more reliable, secure, and efficient. Learn additional information about Progent's knowledge transfer services.

Get in Touch with Progent
If your Petaluma, California company wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Support
For fast remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

64-bit Processing Consulting Services Outsourcing for 64-bit Server
SQL Server Capacity Planning Development Firm
SQL Server Setup and Support

Progent's certified SQL Server programmers and DBAs can provide remote expertise to assist organizations of any size to build, manage, and troubleshoot applications powered by Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any facet of application development in environments that range from small office databases to VLDB applications and data warehousing.

Administration for Cisco IT Consulting for Cisco
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Amazon MWS integration Programming Contract Development for Amazon Marketplace Web Service
Android and Skype for Business integration IT Services Integration Support
Anti-Virus Help and Support Support and Integration
Atlanta Information Technology Management Atlanta, GA Setup
Exchange 2013 eDiscovery Network Engineer
Exchange 2013 Collaboration Support and Setup

Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements affect vital facets of IT like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers affordable online consulting and management services for Microsoft Exchange Server 2013.

Best SQL Server Server Consultants Server Consulting
BlackBerry BPS Specialist BlackBerry Redirector Technology Professional
BlackBerry Software Computer Network Specialist BlackBerry Professional Software Computer Systems Consulting
Information Transfer Technical Support
Information Transfer Technology Consulting

Progent practices information transfer from Progent's consultants to clients. By educating customers to handle problems that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent faces few competitors. Small businesses who work with familiar freelance service providers or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, protected, and productive.

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BlackBerry Wireless Engineer Consulting Services for BlackBerry Email
Blackberry Professional BlackBerry Desktop Manager Consulting
CCDP Expert Certified Technology Consulting for SRST Technical Support Services for Cisco VoIP Phones and Cisco Unity
Microsoft SMS Server Technology Consulting Services
Microsoft SMS Server Consultant Services

Progent’s certified consultants offer small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's solutions for change and configuration management. System Center Configuration Manager is Microsoft's new name for the change management platform formerly known as Systems Management Server. Configuration Manager offers a variety of new features to Systems Management Server including comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent’s Microsoft certified engineers can help you use SMS 2003 or Configuration Manager 2007 economically for streamlined OS and application software deployment, security patch administration, application metering, and software license compliance. Progent's consultants can also help your company to migrate smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager.

CISSP Security Group Firewall Security Firm
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Check Point UTM-1 Firewall Network Security Audit Urgent Check Point ZoneAlarm Compliance Audit
Signature-based Virus Protection Technology Consulting Services
VMware Security Online Support Services

ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you prove compliance with government and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent can also assist you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware.

Cisco CCIE Routing & Switching Consulting Contractor Job in Richmond, VA Cisco CCIE VoIP Support Contractor Job Richmond Virginia
Windows Server 2016 Support and Help
Windows 2003 Server On-site Support

The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on experience and broad familiarity with planning and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent’s consulting services can help you with planning, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your computer system. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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Microsoft Support Outsourcing
Microsoft Office 2003 Phone Support

Progent’s IT outsourcing services offer budget-friendly network support for small businesses. Whether it involves designing network architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can contain costs and eliminate uncertainties, permitting network support budgets to increase in a more linear and controlled manner than is feasible by assembling a large, all-purpose internal network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available network architecture for your critical business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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Progent's Intune consultants can help your organization to assess the business value of adopting Intune for managing your portable computers including notebooks, smartphones, and tablets powered by Windows, iOS, and Android. Progent can help your company to define policies, plan and deploy pilot environments to confirm the benefits of Microsoft Intune for your network, deploy Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune deployment.

Cisco Server Support PC Consulting for Cisco in Twin Cities, Minnesota
ISSAP Certified Cybersecurity Consult
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Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous examination and extensive experience with network security design. ISSAP consultants possess comprehensive knowledge of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your business with all phases of architecture security.

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Progent offers the support of a certified consultant with expertise integrating products from the major telepresence providers such as Cisco, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or troubleshoot a video conferencing environment that protects your investment and maximizes the strategic value of your information system. Progent can also provide the services of infrastructure consultants who can assist companies of any size to create and maintain a network that delivers the performance, dependability, protection, and scalability you need to accommodate your telepresence solution.

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Progent is one of the most qualified network consulting companies for designing email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small businesses receive all the benefits of Microsoft Exchange Server 2000 under common situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.

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ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing networks of any sized business against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server support professionals can show you how to plan, rationalize, pilot, install, configure and manage the Standard or Enterprise edition of ISA Server on your network.

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Catalyst 4500 Switch Consultants
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Progent's Cisco-certified CCIE networking consultants can assist your business to configure, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and move smoothly from legacy appliances to current devices.

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If you are an information technology consultant with technical support expertise, teaming with Progent and working for Progent's clients will expand your skills through interaction with our staff of mutually supportive, world-class consultants. Progent's concentration on providing IT consulting and computer support to small and midsize businesses will offer you the chance to work in depth with decision makers and add tangibly to the success of exciting companies. In addition, Our virtual office environment offers the most advanced tools for remote support and wireless access to allow you to come up with fast fixes when you take on business-critical problems.

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SQL Programmer
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Progent's certified SQL Server developers and DBAs can provide remote consulting to assist businesses of any size to create, administer, and maintain applications powered by Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any phase of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.

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ISA 2000 Server Troubleshooting
ISA Server Technology Consulting

Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to assist your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.

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Juniper Junos os Security Audit Services
Juniper Junos Configuration Technical Support

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Microsoft Project Server Scheduling Consulting

Progent's Microsoft consultants offer advanced expertise in implementing, operating and debugging any edition of Project Server and can provide a broad range of affordable remote consulting services following proven best practices to assist organizations of any size to get all the benefits of this powerful platform. Consulting support offered by Progent include system design, installation and upgrades, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training.

Fortinet Audit Consultant for Veritas
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Consult for Cloud Protection for Email

Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and world-class protection for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.

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Progent's certified database consultants offer small and midsize businesses remote DBA and programming services for popular RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include installation and configuration, application design and coding, administration support, replication strategies, storage management, performance optimization, migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.

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Support for Microsoft Hyper-V 3.0 Server Consolidation
Microsoft Hyper-V 3.0 Server Consolidation Remote Technical Support

Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as multitenancy, agile infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce network expenses and enhance availability.

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Remote Technical Support for Microsoft Windows Cluster
Non-stop Clustered Servers IT Consulting

Progent offers Windows Cluster Server consulting to help your organization deploy zero-downtime server clusters designed to deliver 100% operation. Clustered Windows servers for zero-downtime networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By assisting you t design high availability clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progent’s Premier Windows professionals ensure that your non-stop server clusters are set up to maximize the business advantage of your IT network.

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Microsoft Certified Windows 7 Help Desk Consulting Services

Progent's Microsoft certified consultants can provide remote and on-premises consulting expertise to assist you to administer, maintain, and troubleshoot PCs based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, online access, smartphone and tablet integration, wireless network design, and remote network monitoring and alerts.

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F5 Networks BIG-IP Specialists
F5 Networks 3-DNS Online Help

Progent provides high availability load balancing consulting covering network load balancing, load balanced program, network infrastructure routing, and content delivery technology including F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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CISA Certified Cybersecurity Audit Consultants
CISA Certified Security Audit Professional

The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that signifies expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants undergo a comprehensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to help companies in the areas of IS audit services, information technology administration, systems and infrastructure ROI, information technology support, safeguarding of data resources, and business continuity preparedness.

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Anti-Virus Consulting
Antivirus Technical Support

E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard addresses the protection and administration of company email by offering constantly updated spam and virus filtering, policy administration, content testing, and protection against email-borne directory harvesting and denial of service attacks. E-Mail Guard also includes monitoring, management and reporting tools plus outgoing email testing to help you repair your e-mail environment and define and enforce company security policy.

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Remote Server Management Consulting Services
Dell DRAC Consultant

Remote server management cards give IT administrators complete control of a server without the requirement for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and support a high-availability company network that includes remote server management cards and Progent can utilize these remote server management cards to provide efficient off-site technical assistance. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.

Microsoft Operations Manager Consulting Services Integration Services
ISA 2004 Standard Edition Server On-site Technical Support
Remote Troubleshooting for Internet Security and Acceleration Server

Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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Windows 2012 Failover Clustering IT Consultant
Clustered Windows Server 2012 R2 Consultant Services

Progent's certified failover clustering experts can help you to assess the benefits of adopting Microsoft Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and help you to streamline the management of clustered servers.

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Skype for Business Mobility Services Consultant
Skype for Business and Cisco UC Engineers

Progent's Microsoft-certified consultants can provide remote and onsite consulting services for organizations of all sizes to assess the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified data security experts can assist you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry standards.

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Azure and SharePoint integration Consulting
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Progent's consultants can assist you with any phase of Microsoft Azure integration such as needs analysis, prerequisites evaluation, solution design, pilot testing, implementation, centralized management, performance tuning, software license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to set up and debug firewalls and VPN connections so your clients can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure resources.

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Information systems Security Outsourcing for Juniper SRX Firewall
Juniper SRX100 Router Network Security Test

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Progent's Juniper-authorized network consultants can help your company to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and migrate efficiently from outdated equipment to current versions. Progent's Junos OS consultants can also offer support for Juniper's premiere network control software to help your business to simplify the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain environments that incorporate a mix of Juniper's software platforms.

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Wireless Access Point Computer Consultants

Progent’s Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to integrate, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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Windows Mobile Technology Consulting Services

Progent’s professionals offer experience in multiple disciplines related to mobile connectivity including network infrastructure, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft certified consultants can save your company time and money by using their wireless experience to help you choose and configure wireless connectivity technologies that make sense for your company. Progent can also optimize your IT infrastructure so that wireless appliances work better.

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Progent’s staff of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional experience, in the trenches of IT support, executing a wide range of technical tasks for a large array of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its support team. This ensures that you get not only expert technical capability, but also a consultant with proven methods for applying technical knowledge to resolve real-world network problems quickly.

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Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top client satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company more complete technical solutions for your information system.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Microsoft Operations Manager Case Studies
MOM 2000 Case Studies

Before Progent’s MOM-based solution, network issues were handled reactively, after workers complained about them. With the help of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to anticipate network troubles before they becomes serious enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before customers suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class service continuity, security and productivity.

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Progent’s Technical Response Center (TRC) offers national extended hours remote help for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone help and online direct computer access to troubleshoot and repair network problems quickly and affordably. The breadth of IT experience represented by Progent's staff of nationwide service professionals allows Progent to escalate even the toughest network issues to qualified specialists as required. For critical issues, the Technical Response Center tries to answer your call for support within one hour.

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Progent can help organizations of any size to follow best practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your business to upgrade from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum business value.

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SonicWALL TZ Firewall Protection

Progent's SonicWALL experts can show you how to deploy, manage, and troubleshoot SonicWALL firewall/VPN appliances inculding the newer SonicWALL TZ Series of appliances and the legacy SonicWALL PRO 2040 products. Progent's CISSP Certified consultants, CISM Certified security engineers, and CISA Certified security audit specialists can help you create an end-to-end network protection plan, including documented policies, and design security into your business practices.

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Exchange Server 2000 Consultant Services
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Years of experience with Microsoft's Exchange technology has made Progent among the most knowledgeable IT consulting firms in California for configuring messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small organizations derive all the benefits of Exchange Server under common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-provided or POP3 Email environment, and outsourcing your Exchange Server management.

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CIO Consulting

Progent can supply small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible IT products to enhance business processes so they align more closely with your corporate goals. Your business can develop and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.

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Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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Progent’s team of Microsoft and Cisco Premier experts average longer than ten years of hands-on professional experience, at the front lines of network support, executing a wide variety of IT projects for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are combined into shared leading practices training that Progent teaches its consulting team. This guarantees that you get not just expert IT skills, but also a consultant with field-tested approaches for using computer knowledge to resolve actual network problems rapidly.

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 Specialist for Ubuntu Linux

Progent's Linux consulting services offer small businesses and developers support for managing and supporting Linux computers that operate with Microsoft-powered networks. Progent can give your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience offers you a convenient one-stop consulting firm to help you create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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Internet Carrier Selection Consulting Services

Progent can provide the affordable services of online Internet connectivity consultants to help your organization to evaluate or enhance your ISP services so your Internet connectivity solution matches your business requirements. Services available from Progent include assessment of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth move to a different ISP and/or service plan. Provisioning can include enhancing existing routers and switches and configuring new ones, implementing firewalls, and designing dependable BGP architectures.

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