Enlarging your telecommuter workforce can have a major impact on network architecture, security/compliance, and company workflows. Progent has two decades of background helping SMBs to design, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Petaluma organization to pick the right tools and adhere to leading practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and returns maximum business value. Progent offers services that go from as-needed expertise for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Petaluma, California companies to succeed with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed to support a remote workforce can be particularly complicated if you have to manage a mix of worker-owned equipment like desktop computers and notebooks, Internet routers, and wireless APs from various manufacturers and with a variety of OS software and firmware levels. Progent's background providing online help for both legacy as well as modern technologies in remote office solutions enables you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for implement necessary upgrades. Support services available from Progent to assist your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to establish a safe connection for authenticated at-home employees to access IT resources located at your company datacenter or in the cloud. Progent can help you to configure and manage VPN connections between your teleworkers and your key IT resources by providing online VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your telecommuters to utilize Cisco's AnyConnect software to provide safe VPN connections for a wide range of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a remote computer's desktop. This technology provides network managers more control over the digital ecosystem of at-home employees and offers remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier online support for setting up home routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by families and visitors, are commonly utilized by at-home employees to access their router for work. This can create performance as well as security issues. Progent can help you to mitigate these problems by delivering services that include Aironet configuration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti WiFi access point setup help.
  • Internet connectivity methods affect the speed and availability of connections between at-home workers and the company network. Vital processes might require backup Internet connections in the event the primary connection fails. Progent offers guidance for selecting service providers, picking appropriate service offerings, and setting up high-availability Internet connections. See Internet access solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Petaluma, California business, call 1-800-993-9400 or refer to Contact Progent.

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    Altaro VM Backup software provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also enables cost-effective cloud backup to Azure storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.

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    Microsoft WSUS enables IT administrators to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container appropriate for your system environment.

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    Microsoft allows you to create transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This allows you to have specific mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget.

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    Progent offers clients the services of consultants who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that customers have the right to be sure that their computer support professionals have accredited training as well as extensive real-world backgrounds so that Progent's customers can use Progent's service with trust. Often, vendor credentials like the CCIE brings priority for substantially superior vendor assistance than is available to non-certified service providers, enabling Progent to offer clients a better level of computer support. In addition, recognized certifications such as CISM or CISSP for IT security can aid enterprise customers to show compliance with regulatory requirements by using the assistance of accredited industry professionals.

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    Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.

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    Progentís Microsoft-certified consultants provide small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. Configuration Manager 2007 is the new name for the change management platform previously called SMS Server. Configuration Manager 2007 offers a range of new features to Microsoft Systems Management Server 2003 including full automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager effectively for streamlined operating system and application deployment, security patch control, application metering, and software license reconciliation. Progent's engineers can also help your company to move smoothly from SMS Server 2003 to System Center Configuration Manager.

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    Progentís private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restore. Smaller organizations can take advantage of Progentís private cloud hosting service to avoid large investments in the acquisition, maintenance, and management of network equipment and data center facilities while benefiting the highest levels of system reliability and security.

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    Secure Application Publishing with ISA Server 2006 provides more control over intranet applications while enabling enhanced productivity by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server can protect business applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert ISA Server experts can help you design, deploy, set up, and maintain ISA Server 2006 on your network so that your company achieves a smart and economical combination of protection, productivity, and speed.

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