Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown, NY 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street, NY 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale, NY 405 RXR Plaza
Uniondale, New York 11556
Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison, NJ 317 George Street
3rd Floor
New Brunswick, New Jersey 08901
Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark, NJ 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany, NJ 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook, NJ 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia, PA 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford, CT 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901
Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Consulting and Technical Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most popular solutions for maintaining mobile connectivity to email, calendars, web-based programs, and other vital business information. Progent offers Philadelphia, Pennsylvania businesses support from BlackBerry-certified experts who can assist companies to manage existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the complexity of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for companies regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations frequently turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies an affordable solution for integrating RIM BlackBerry technology productively into their information system.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile software, and ensure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

Consulting Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and maintenance of BlackBerry devices, offering a single solution for handling key tasks such as device deployment, updates, and deactivation and also providing a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange, Groupwise, or Lotus Domino email servers and BlackBerry handsets and supports remote synchronization.

BlackBerry BES Server Integration Help

BlackBerry BES Server includes a wealth of security options beginning with advanced data encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also permits great flexibility in adjusting levels of security to match the specific needs of your network. Progent's BlackBerry certified consultants can help your company to select powerful security features and enable them remotely. Examples of these over-the-air selectable security features include:

  • Disable a device
  • Wipe data from a lost device
  • Lock out Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry BES Server also provides versatility in determining ways to keep users from installing or executing unsafe or prohibited code. Progent can assist you to choose protective techniques like:

  • List exactly what applications are permitted on the device
  • Block third-party software from using persistent storage on the smartphone
  • Determine what resources external programs can use on the BlackBerry device
  • Limit the types of access external programs running on the BlackBerry smartphone can initialize
  • Block all third-party programs from being loaded or run on the BlackBerry smartphone

Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also assist your business to resolve a broad array of problems associated with synchronization, device recognition, email reconciliation, web access, mobile connections, Instant Messaging, PC application installation, and Desktop Redirector.

As a leader in providing countrywide remote help for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs low and, by resolving issues promptly, improves the output of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and delete BlackBerry device clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and IM, implement access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs analysis, solution design, installation planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which management model and equipment match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software editions, processors and mass storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
To contact Progent about professional support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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