Consulting Support for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time one of the most successful products for maintaining anytime-anywhere access to email, calendars, web applications, and other critical business information. Progent can provide Philadelphia, Pennsylvania companies support from BlackBerry-certified consultants who can help businesses to maintain their BlackBerry deployments or transition smoothly to a modern mobile solution.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has become increasingly difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently resort to outside support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses a budget-friendly solution for integrating BlackBerry products seamlessly into their IT network.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can monitor and support BlackBerry devices across your company, define security policies that make sense for your company, customize wireless software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve data consistency for applications such a schedules, address books, tasks, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry handsets have effortless access to Exchange messages as well as to IM-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified engineers can help you design, implement, and maintain BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the cost of supporting mobile workers.

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For companies in Philadelphia, Pennsylvania who require quick and affordable help from a qualified BlackBerry support expert, Progent provides efficient remote help from a seasoned support staff who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Remote support eliminates travel expense and allows consultants to fix problems rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and offer expert help in fields including fixing synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to perform common support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad array of issues concerning synchronization, device recognition, messaging reconciliation, web access, wireless connections, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote help for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry technical support costs at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and assist your company to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, install access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs analysis, solution design, roll-out strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a wireless environment that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and equipment meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software versions, server hardware and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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