Consulting and Technical Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless PDAs were once among the most popular solutions for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Philadelphia, Pennsylvania businesses support from BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has grown more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses frequently turn to external support firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven remote support model, provides small companies an economical alternative for integrating BlackBerry products seamlessly into their business information network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you track and control BlackBerry smartphones across your company, define security policies that make sense for your business, customize wireless software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556
Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901
Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901
Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Technical Support Services for BlackBerry Enterprise Server
RIM's high-end solution for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted during transit to provide optimum security. BlackBerry BES Server also streamlines a broad variety of critical management jobs that span from BlackBerry deployment and upgrades to mobile security and high availability.

BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-premier engineers can assist you to use RIM BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control user configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified consultants can also help your company to use BlackBerry Enterprise Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Configure and support BES Server's high-availability infrastructure using VMware
  • Install BlackBerry smartphones wirelessly
  • Set custom management roles
  • Monitor and report on the integrity of your solution

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry device users, activating passwords, implementing wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and help you to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements assessment, solution architecture, deployment planning and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration approach and physical components meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software editions, server hardware and mass storage, network design, and application set up.

To maximize network security, Progent's BlackBerry consultant can help you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Qualified Specialist
In order to contact Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.