Consulting Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most successful products for achieving anytime-anywhere access to messaging, scheduling, web applications, and other vital business data. Progent can provide Philadelphia, Pennsylvania businesses support from BlackBerry-certified experts who can help companies to maintain their BlackBerry environments or migrate efficiently to a current smartphone solution.

As the sophistication of small business networks has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for companies regardless of size, effective integration and support of RIM BlackBerry technology has grown more difficult. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses often resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry technology expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly alternative for integrating BlackBerry technology productively into their information system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and control BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.

Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
484-656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
717-999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
267-592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
302-425-9800 Wilmington Network Support Services


Integration Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and support of RIM BlackBerry wireless handsets, offering a centralized solution for controlling key jobs such as device installation, updates, and retirement and providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and allows remote synchronization.

BlackBerry BES Server Integration Help

BlackBerry BES Server includes a wealth of data protection capabilities starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great flexibility in adjusting degrees of security to meet the special needs of your company's environment. Progent's BlackBerry certified consultants can help your company to choose advanced security functions and activate them wirelessly. Samples of these over-the-air selectable security features are:

  • Disable a smartphone
  • Erase data from a lost or stolen BlackBerry device
  • Disable Bluetooth
  • Enable built-in defenses against malware

BES Server also offers versatility in selecting ways to prevent mobile users from loading or running unsafe or unauthorized software. Progent can help you to select protective processes like:

  • Specify exactly which applications are permitted on the device
  • Prevent third-party programs from using persistent memory on the BlackBerry smartphone
  • Determine what functions third-party programs can use on the BlackBerry device
  • Limit the kinds of connections third-party software running on the BlackBerry device can establish
  • Block all external applications from being loaded or run on the BlackBerry device

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can also help your company to resolve a wide array of problems associated with synchronization, device detection, email reconciliation, web access, mobile connections, Instant Messaging, PC software installation, and Desktop Redirector.

As a leader in providing countrywide remote consulting services for small business networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support costs low and, by resolving problems quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements assessment, system architecture, roll-out planning and execution, performance optimization, design of a high-availability environment, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to decide which management model and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can help your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to run company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical help for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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