Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most successful products for achieving mobile access to messaging, calendars, web-based programs, and other critical business data. Progent offers Philadelphia, Pennsylvania companies the services of BlackBerry-premier professionals who can help organizations to manage their BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective integration and support of BlackBerry solutions has grown increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often turn to external support firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's efficient online support capabilities, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their information network.
Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and safely.
Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.
Progent locations in the Greater New York Metro Area
||420 Lexington Ave
New York, New York 10170
|Sales Phone: 646-727-4666
Link: New York Network Support Services
||30 Broad St
New York, New York 10004
|Sales Phone: 646-969-5696
Link: New York Network Support Services
||405 RXR Plaza
Uniondale, New York 11556
|Sales Phone: 516-214-2242
Link: Uniondale Network Support Services
||317 George Street
New Brunswick, New Jersey 08901
|Sales Phone: (973) 939-0035
Link: Edison, NJ Network Support Services
||146-B Ferry Street
Newark, New Jersey 07105
|Sales Phone: 862-373-1253
Link: Newark, NJ Network Support Services
||181 New Road
Parsippany, New Jersey 07054
|Sales Phone: 973-939-0009
Link: Parsippany, NJ Network Support Services
||2 University Plaza
Hackensack, New Jersey 07601
|Sales Phone: 562-583-3336
Link: Saddle Brook, NJ Network Support Services
||1735 Market Street
Philadelphia, Pennsylvania 19103
|Sales Phone: 267-592-4430
Link: Philadelphia, PA Network Support Services
||243 Tresser Boulevard
Stamford, Connecticut 06901
|Sales Phone: 203-989-9414
Link: Stamford, CT Network Support Services
Consulting Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Exchange, Domino, or Groupwise users to transmit and receive emails that stay encrypted in wireless transit to ensure optimum data protection. BES Server also simplifies a wide selection of vital administrative jobs ranging from BlackBerry setup and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to use BlackBerry Enterprise Server to perform basic jobs such as:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Upgrade BlackBerry smartphone software remotely
- Manage client settings with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-certified engineers can also help your company to use BES Server to implement important tasks not supported by the entry-level BES Server Express. These tasks include:
- Install and support BES Server's fault-tolerant infrastructure based on virtual servers
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Automatically track and report on the overall health of your BlackBerry system
Progent's Online BlackBerry-certified Technical Support is Fast and Affordable
For businesses in Philadelphia, Pennsylvania who want fast and economical help from an authorized RIM BlackBerry support expert, Progent offers efficient online help from a seasoned network support team who have delivered IT solutions to organizations in each state in the U.S. (Refer to Progent's customer testimonials.)
Online support avoids travel expense and enables specialists to resolve technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer expert help in fields including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures such as resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to operate management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist your company to define and implement sensible security configurations.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs analysis, system design, installation strategy and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry BES Server, help you to determine which management model and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about options for software editions, processors and storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Certified Expert
If you wish to contact Progent about professional help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.