Consulting Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web programs, and other critical business data. Progent can provide Philadelphia, Pennsylvania businesses support from BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a current mobile platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for companies regardless of size, successful deployment and support of RIM BlackBerry technology has become increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small businesses frequently turn to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies an economical alternative for incorporating BlackBerry technology seamlessly into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to track and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556
Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901
Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901
Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Consulting Support for BlackBerry BES Server
Research in Motion's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Exchange Server, Lotus, or Groupwise users to transmit and receive messages that stay encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad variety of vital management tasks that span from BlackBerry configuration and upgrades to wireless security and high availability.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry smartphone firmware remotely
  • Manage user and group settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry Enterprise Server to implement key tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant architecture based on virtual servers
  • Deploy BlackBerry devices remotely
  • Establish specialized administration roles
  • Monitor and analyze the overall health of your solution

Expert RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver expert technical help to businesses in the Philadelphia area or anywhere in the state of Pennsylvania. Progent's experienced online technical support experts have helped businesses solve network issues and cut support costs in each state in the country and established a large base of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide online help for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist you to define and install sensible security options.

Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, set up the MDS and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements assessment, system design, roll-out strategy and execution, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a wireless environment that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and physical components match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software versions, processors and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.