Consulting Support for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once among the most successful solutions for achieving location-independent connectivity to messaging, scheduling, web applications, and other critical business data. Progent can provide Philadelphia, Pennsylvania businesses the services of BlackBerry-premier professionals who can help organizations to manage their BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for companies of any size, effective deployment and maintenance of BlackBerry technology has grown more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations frequently turn to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online service delivery model, gives small companies an economical alternative for integrating RIM BlackBerry products seamlessly into their information network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and control BlackBerry devices across your business, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556
Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901
Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901
Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Consulting and Technical Support Services for BlackBerry Enterprise Server
RIM's advanced solution for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, Domino, or Groupwise users to transmit and receive messages that stay encrypted during wireless transit to ensure maximum security. BES Server also streamlines a wide selection of vital administrative tasks that span from smartphone deployment and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified consultants can help you utilize BlackBerry BES Server to do basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage client configurations with BES Server's extensive selection of policies

Progent's BlackBerry-premier consultants can also assist you to utilize BlackBerry BES Server to perform key tasks not available with the entry-level BES Server Express. These tasks include:

  • Configure and support BlackBerry's high-availability architecture based on VMware
  • Install BlackBerry smartphones wirelessly
  • Establish specialized management roles
  • Automatically track and analyze the health of your system

How Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to carry out common support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition assist you to resolve a wide array of problems associated with synchronization, device detection, email reconciliation, web access, mobile connectivity, IM, PC software installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote help for small business IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support costs low and, by handling issues quickly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements assessment, system architecture, deployment planning and implementation, performance tuning, design of a high-availability environment, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a wireless environment that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, assist you to determine which management model and physical components match your needs, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified consultant can help you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Qualified Consultant
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.