Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most successful solutions for maintaining mobile access to email, calendars, web-based applications, and other critical business information. Progent offers Phoenix, Arizona companies support from BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or transition efficiently to a current smartphone platform.
As the complexity of small business networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations of any size, effective deployment and support of RIM BlackBerry technology has grown more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the need for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's proven online service delivery model, provides small businesses an economical solution for incorporating BlackBerry products productively into their information network.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server offers businesses a single and secure source for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications like schedules, contact lists, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email and to IM-aware software through Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-qualified consultants can show you how to design, install, and maintain BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
Progent's Online BlackBerry-Certified Technical Support is Quick and Affordable
For businesses in Phoenix, Arizona who need quick and economical access to a certified BlackBerry support expert, Progent offers efficient online assistance from a seasoned support staff who have provided IT solutions to companies in each state in the United States. (Refer to Progent's client testimonials.)
Remote consulting services avoids travel expense and lets engineers fix problems quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide professional help in areas such as troubleshooting synchronization problems, setting up BlackBerry BES Server, and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, system architecture, installation strategy and execution, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which management model and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software editions, processors and mass storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry-certified consultant can assist you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-qualified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about professional help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.