Greater Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Phoenix Metro Area.
Progent locations in the Greater Phoenix Metro Area
Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other critical business information. Progent offers Phoenix, Arizona companies the expertise of BlackBerry-qualified professionals who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the complexity of small business networks has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, effective deployment and support of RIM BlackBerry solutions has grown more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations frequently resort to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry environments affordably and effectively, dispensing with the need for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's proven online support model, provides small businesses an affordable alternative for incorporating BlackBerry technology seamlessly into their information network.
Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.
BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to access Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs such a schedules, address books, tasks, IM, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have effortless access to Exchange messages and to instant messaging-enabled applications via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-qualified engineers can assist you to design, deploy, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
Progent's Online BlackBerry-Certified Technical Support is Quick and Economical
For companies in Phoenix, Arizona who require fast and affordable access to a certified RIM BlackBerry support professional, Progent offers efficient online help from a seasoned support team who have provided network solutions to organizations in each state in the country. (See Progent's client testimonials.)
Online consulting services avoids travel expense and allows consultants to resolve technical issues quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide expert help in fields such as resolving synchronization issues, setting up BlackBerry BES Server, and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can in addition assist you to resolve a broad range of issues associated with synchronization, device recognition, email consistency, web access, mobile connectivity, Instant Messaging, PC application installation, and Desktop Redirector.
As a top innovator in providing countrywide online help for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs at a minimum and, by dealing with problems promptly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including resolving enterprise activation issues, registering and deleting BlackBerry device clients, activating passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to use management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist you to define and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.