Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in the Phoenix Metro Area
Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most successful products for achieving location-independent connectivity to messaging, calendars, web programs, and other critical business data. Progent offers Phoenix, Arizona businesses support from BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry environments or migrate smoothly to a current mobile platform.
As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations of all sizes, effective deployment and support of BlackBerry solutions has grown increasingly challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently turn to outside consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and safely.
Technical Support Services for BlackBerry BES Server
RIM's high-end platform for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted during wireless transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of vital administrative tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to use BlackBerry BES Server to perform routine tasks like:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Manage client configurations with BES Server's vast selection of policies
Progent's BlackBerry-qualified consultants can also assist you to use BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Install and support BlackBerry's fault-tolerant architecture based on virtual servers
- Deploy BlackBerry smartphones wirelessly
- Establish custom administration roles
- Automatically track and report on the health of your BlackBerry solution
Progent's Remote BlackBerry-Certified Technical Support is Quick and Affordable
For businesses in Phoenix, Arizona who need quick and affordable access to a certified RIM BlackBerry consultant, Progent provides effective remote assistance from a seasoned network support staff who have delivered network solutions to organizations in each state in the U.S. (Refer to Progent's client testimonials.)
Remote support avoids travel costs and lets engineers resolve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide professional support in fields including fixing synchronization issues, deploying BlackBerry BES Server, and creating a secure, high-availability system architecture for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified service professionals can in addition help your company to resolve a wide array of issues concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, PC software installation, and Desktop Redirector.
As a leader in providing countrywide online support for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs at a minimum and, by handling problems quickly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, configuring wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help your company to select and install sensible security options.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
In order to contact Progent about consulting assistance for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.