Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful products for maintaining location-independent access to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Phoenix, Arizona companies the expertise of BlackBerry-certified consultants who can help organizations to maintain their BlackBerry deployments or transition efficiently to a current mobile platform.
As the sophistication of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, effective integration and maintenance of BlackBerry technology has become more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small organizations often turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery model, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their information network.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and control BlackBerry devices throughout your company, define security policies that are right for your business, develop custom mobile software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in the Phoenix Metro Area
Consulting and Technical Services for BlackBerry BES Server
Research in Motion's advanced platform for managing large collections of BlackBerry devices is the BlackBerry BES Server. This powerful software allows Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive emails that are encrypted during transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a wide selection of key administrative jobs ranging from smartphone deployment and updates to mobile security and fault tolerance.
Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Upgrade BlackBerry device firmware remotely
- Manage client settings with BES Server's vast selection of IT policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry Enterprise Server to implement key tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Configure and support BES Server's high-availability infrastructure based on virtual servers
- Install BlackBerry smartphones wirelessly
- Establish custom management roles
- Automatically track and report on the integrity of your BlackBerry solution
Progent's Remote BlackBerry-premier Support is Fast and Economical
For companies in Phoenix, Arizona who require fast and economical help from a qualified RIM BlackBerry support expert, Progent delivers effective online help from a seasoned network support team who have provided IT solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)
Online support avoids travel costs and lets engineers solve problems quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry technologies and offer professional support in fields including fixing synchronization problems, configuring BlackBerry BES Server, and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, changing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can in addition assist your business to troubleshoot a broad array of issues associated with synchronization, device detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, PC application installation, and Desktop Redirector.
As a top innovator in delivering nationwide online technical assistance for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses low and, by solving issues promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs analysis, system design, deployment planning and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a mobile wireless system that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software editions, processors and storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry-certified expert can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting assistance for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.