Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other vital business information. Progent can provide Phoenix, Arizona businesses the expertise of BlackBerry-premier consultants who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a more popular smartphone platform.
As the complexity of small company networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses frequently turn to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry-based solutions economically and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, gives small businesses an affordable solution for incorporating BlackBerry products productively into their information system.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can track and control BlackBerry devices across your company, define security policies that make sense for your company, customize wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in Phoenix Metro Area
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server gives businesses a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server allows mobile BlackBerry clients to connect to Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for applications like schedules, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets can have effortless access to Exchange email as well as to instant messaging-capable software via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can help you plan, install, and support BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.
Expert BlackBerry Consulting and Technical Support Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide expert technical help to companies in the Phoenix area or anywhere in the state of Arizona. Progent's seasoned online consulting experts have helped businesses resolve network issues and cut support costs in every state in the United States and established a large following of satisfied customers. (Refer to Progent's customer testimonials.)
Progent offers remote consulting support for a wide selection of technologies related to BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, managing BlackBerry BES Server, and strengthening mobile security. Important BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can in addition help you to troubleshoot a broad range of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs at a minimum and, by dealing with issues quickly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent to Get Help from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about technical help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.