Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones were once one of the most successful products for maintaining mobile access to messaging, calendars, web-based programs, and other vital business data. Progent can provide Phoenix, Arizona businesses the services of BlackBerry-certified experts who can help organizations to manage existing BlackBerry environments or transition smoothly to a more popular smartphone solution.

As the complexity of small company IT technology has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, effective integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
480-530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
623-321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
480-530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
480-666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
678-899-6420 Scottsdale Network Support Services

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange Server, Domino, or Novell GroupWise users to send and receive emails that are encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of vital management tasks that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.

BlackBerry BES Server Integration Help

Progent's BlackBerry-certified engineers can show you how to use BlackBerry Enterprise Server to perform routine tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Update BlackBerry smartphone firmware remotely
  • Control client settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-premier consultants can also help your company to use BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and support BES Server's high-availability infrastructure based on virtual servers
  • Install BlackBerry devices wirelessly
  • Establish custom administration roles
  • Monitor and analyze the integrity of your BlackBerry solution

Progent's Remote BlackBerry-premier Technical Support is Quick and Affordable
For businesses in Phoenix, Arizona who want quick and affordable help from a certified RIM BlackBerry support expert, Progent delivers effective remote help from a veteran network support team who have provided IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and lets engineers resolve technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer expert help in areas including fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements assessment, solution design, deployment planning and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and hardware products meet your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry consultant can assist you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.

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    Private Cloud Solutions Professionals

    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of dependability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting options are based upon proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched level of vendor independence.

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    Progent delivers the help of Microsoft and Cisco-Certified network support experts to offer customers economical ways to help organizations maximize the value of Microsoft and Cisco technology. For environments that range from remote offices to large corporations, Progent's network consultants can show you how to improve your information system's e-mail architecture, security, availability, throughput, and network management.

  • System Center Operations Manager Computer Engineer Consulting SCOM 2012
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  • Technical Support Windows 2003 Server Microsoft Certified Windows 2003 Server Network Consulting
  • Technology Professional BlackBerry Desktop Manager Top Ranked RIM BlackBerry Exchange Help and Support
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  • Teleworkers Phoenix Consulting - Cloud Integration Technology Guidance Phoenix, AZ At Home Workers Assistance near Phoenix - Cloud Integration Solutions Consulting Services Phoenix, Maricopa County
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  • Top Ranked IT Services Exchange 2003 Server Upgrade Award Winning Microsoft Exchange 2003 Upgrade Setup and Support
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    For small companies considering Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or send email to

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  • Teleworker Collaboration Software Onsite Technical Support
    Work at Home Collaboration Setup and Support

    Progent can help small and mid-size companies to deploy collaboration software to allow their at-home workers to engage in productive interaction with fellow workers and other stakeholders.

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    Cisco has designed an extensive product line of routers including appliances designed to deliver the security, performance, and reliability demanded by customers ranging from branch offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.

  • Windows 7 Consultant Services CCIE Expert Certified Microsoft Windows 7 Specialist

  • Windows Server Essentials and SharePoint Specialists
    Emergency Services Windows Server Essentials Upgrade

    Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small organizations to transition from the older physical in-house datacenter to the modern hybrid computing model that combines both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to determine the possible business advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud design for your network environment. Progent can provide full-service project management support so you can design and carry out a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide ongoing consulting help, troubleshooting, and customized training.

  • Windows Server 2016 Integration Windows Server 2016 Load Balancing Remote Consulting

  • Microsoft Certified Partner Online Consulting Windows Server 2016 Hybrid Cloud Integration
    Windows Server 2016 and SCOM IT Consulting

    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a DR solution built around Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness.

  • Windows, Linux, UNIX, Solaris Network Consultants 24-Hour Linux with Windows Technology Professional
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  • Nexus 3000 Switch Support
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    Nexus switches are designed to deliver the speed, scale, uptime, cloud readiness, density, data protection and ease of management needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises support services to help you to create an optimal switch topology, build test systems to validate your network design, deploy Nexus switches, define and implement effective policies, perform security and compliance assessments, configure advanced monitoring and alert systems, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing issues, maximize system performance, perform capacity planning, and set up the powerful fault-tolerant features available for Nexus products. Progent can also assist you to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.

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