Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful products for maintaining mobile access to messaging, calendars, web-based programs, and other vital business data. Progent can provide Phoenix, Arizona businesses the services of BlackBerry-certified experts who can help organizations to manage existing BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the complexity of small company IT technology has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, effective integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry technology productively into their IT network.
Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in Phoenix Metro Area
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange Server, Domino, or Novell GroupWise users to send and receive emails that are encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of vital management tasks that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified engineers can show you how to use BlackBerry Enterprise Server to perform routine tasks such as:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Update BlackBerry smartphone firmware remotely
- Control client settings with BlackBerry's vast library of IT policies
Progent's BlackBerry-premier consultants can also help your company to use BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:
- Set up and support BES Server's high-availability infrastructure based on virtual servers
- Install BlackBerry devices wirelessly
- Establish custom administration roles
- Monitor and analyze the integrity of your BlackBerry solution
Progent's Remote BlackBerry-premier Technical Support is Quick and Affordable
For businesses in Phoenix, Arizona who want quick and affordable help from a certified RIM BlackBerry support expert, Progent delivers effective remote help from a veteran network support team who have provided IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)
Remote support eliminates travel costs and lets engineers resolve technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer expert help in areas including fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements assessment, solution design, deployment planning and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and hardware products meet your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry consultant can assist you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.