Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Phoenix organization to pick the appropriate tools and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent can provide services ranging from as-needed guidance for helping you past occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Phoenix, Arizona companies to succeed with any facet of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Data Protection for Teleworkers
The field of Data Protection involves saving and restoring critical data so as to avoid data loss and reduce restoration time and effort in the event of storage system failures due to equipment issues, software glitches, user error, malware, or other causes. Reliable data protection strategies can be especially difficult to design and maintain in hybrid environments that combine local data centers, public clouds, and at-home workers.

  • Backup/Restore solutions for an at-home workforce must address diverse types of personally owned endpoint devices. Progent can provide fast remote help from consultants knowledgeable about a wide range of products for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, tablets and smartphones. Popular backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud storage and features granular restore and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that call for a rapid switch to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity consultants can help your company to develop, document and test a DR/BC strategy that addresses the process of switching to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Phoenix, Arizona organization, call 1-800-993-9400 or go to Contact Progent.



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  • Les Kent has a 35-year history of effective network integration, executive administration, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions in his roles as as a system designer, application developer, project manager, implementation consultant, and problem solver for small businesses, start-ups, and major corporations.

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