Enlarging your remote workforce can have a significant effect on IT infrastructure, security, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Phoenix company to select the appropriate technologies and follow best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and delivers top value. Progent can provide support services that go from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Phoenix, Arizona companies to with any facet of creating a high-performing work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Data Protection Solutions for Remote Workers
The field of Data Protection involves saving and recovering vital information so as to prevent data loss and reduce restoration time in case of storage problems due to equipment issues, programming glitches, human mistakes, cyber attack, or other causes. Reliable data protection strategies can be particularly difficult to architect and maintain in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for remote workers must cover diverse kinds of user-owned endpoints. Progent offers fast online access to experts familiar with a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Leading backup/restore products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and features fine-grained restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that require a quick changeover to telecommuting. Progent's expert disaster recovery planning consultants and business continuity consultants can assist your company to create, document and test a DR/BC strategy that includes the logistics of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Phoenix, Arizona business, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progentís National Support Center offers nationwide remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service professionals provide phone help and online secure computer connection to troubleshoot and repair network problems quickly and affordably. The scope of technical experience available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult network issues to qualified experts as needed.

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    Progent offers small and mid-size organizations overflow or comprehensive Help Desk support for offsite employees.

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    Medium-size businesses can derive all the advantages of Microsoft System Center Operations Manager and have fast availability of Progentís Microsoft and Cisco Certified IT support professionals. Thanks to Progent's economically priced IT support packages, medium-size organizations can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and online service. For businesses with line-of-business applications who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer medium-size company networks world-class reliability, security and performance.

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    Dynamics GP/Great Plains allows you to expand and manage your company better by offering easy availability of decision-driving data and a fast ROI. Dynamics GP/Great Plains offers major business benefits such as its ability to extend the presence of your company, handle your financials, automate financial processes, standardize processes throughout your company, improve inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and maximize cash flow. Progent can show you how to set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP consultants to make sure you derive the full benefits of your Dynamics GP software.

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    Progentís Microsoft consultants offer small and mid-size companies enterprise-class consulting services for Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. Configuration Manager 2007 is the new name for the change management solution formerly called Systems Management Server. System Center Configuration Manager 2007 provides a range of enhancements to Microsoft Systems Management Server 2003 including full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can help you use SMS or System Center Configuration Manager effectively for streamlined operating system and application deployment, security patch control, application metering, and licensing reconciliation. Progent's consultants can also help your company to move smoothly from SMS Server to Configuration Manager.

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