To get immediate online assistance with data security issues, businesses in Phoenix Arizona can find world-class expertise from Progent's certified security professionals. Progent's remote support consultants are ready to offer effective and low-cost assistance with security crises that are impacting the productivity of your network. Progent's security consultants are certified to provide help for systems powered by Windows, Linux, Apple macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's broad range of consulting services covers firewall expertise, email security, secure network architecture, and business continuity preparedness. Progent's support team has been awarded the world's most advanced security accreditations including CISM and ISSAP.

Progent provides online security help on a by-the-minute model with no minimum call duration and without additional charges for setup or after hours support. By billing per minute and by providing top-level expertise, Progent's pricing policy keeps expenses under control and avoids scenarios where simple fixes result in major charges.

Our System Has Been Attacked: What Can We Do Now?
Cybersecurity ConsultantsIn case your network is now fighting a security emergency, visit Progent's Urgent Online Technical Help to see how to get fast aid. Progent has a pool of seasoned network security experts who can provide online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your security defense to guard against future exploits.

For companies that have planned carefully for being hacked, the formal incident response model outlined by Global Information Assurance Certification is Progent's approved method of handling a major security attack.

Overview of Progent's Security Support Services
Managing computer security and preparation for restoring vital information and systems after a security breach requires a continual process that entails an array of technologies and procedures. Progent's security consultants can support your organization at any level in your efforts to secure your information network, from security assessments to designing a comprehensive security strategy. Important areas covered by Progent's security consultants include Planning and Prevention, Information Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Attacks.

Planning and Implementing Secure Environments
Every company ought to develop a carefully thought out security plan that includes both preventive and responsive activity. The proactive plan is a set of steps that helps to minimize security gaps. The reactive strategy specifies activities to help IT staff to assess the damage resulting from an attack, remediate the damage, record the experience, and restore business activity as soon as possible. Progent can show you how to incorporate security into your company operations. Progent can configure scanning utilities, create and execute a safe computer architecture, and recommend processes and policies to optimize the protection of your network. Progent's security professionals are ready to assist you to configure a firewall, design protected offsite access to email and data, and install an efficient virtual private network (VPN).

If your company is looking for an affordable option for jobbing out your security administration, Progent's Round-the-clock Network Support Services feature automated remote server monitoring and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include local and cloud-based resources and that are compliant with government and industry security standards. (Learn about Progent's Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Recovery and Failure Analysis
Progent has expertise in restoring networks and servers that have been hacked, are suspect, or have stopped working following a security breach. Progent can show you how to determine the damage resulting from the breach, return your company to ordinary functions, and recover data lost owing to the breach. Progent's certified engineers can also perform a thorough failure analysis by going over activity logs and using a variety of proven assessment tools. Progent's background with security problems reduces your downtime and allows Progent to recommend effective ways to prevent or contain future attacks.

Ransomware Cleanup and Restoration Consulting
Progent can provide the services of experienced ransomware recovery consultants with the knowledge to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware removal and restoration expertise.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight family of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to automate the complete malware attack lifecycle including filtering, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with legal and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security vendors to deliver centralized management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified engineers can provide world-class expertise in key facets of network security such as:

Information Risk Evaluation and Compliance Testing
Progent provides expertise with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of automatic network scans to identify potential security problems. Progent has extensive experience with testing utilities and can help your company to analyze assessment results and respond efficiently. Progent's certified security engineers also offer web application testing and can perform expert evaluation of corporate-wide security to determine your company's compliance with key worldwide security specifications such as HIPAA, NIST, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security covering stationary wireless equipment as well as portable handsets. Get additional information concerning Progent's Vulnerability Audits and Security Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical services for Cisco's entire family of security and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Read additional details about Cisco Protection, Virtual Private Network and Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Technologies
In addition to being expert in a broad range of network security solutions available from Microsoft and Cisco, Progent can provide organizations of any size advanced consulting for security products from other major firewall and Virtual Private Network vendors. Progent's consultants offer:

Unannounced Intrusion Checking Consulting
Unannounced penetration testing is a key technique for helping businesses to understand how vulnerable their IT environments are to serious threats by showing how effectively network security policies and mechanisms hold up to planned but unpublicized intrusion attempts launched by veteran security specialists utilizing the latest hacking methods. Learn additional information about Progent's Penetration Testing Services.

CISM Security Support Services
Certified Information Security Manager Experts for Phoenix ArizonaCertified Information Security Manager identifies the basic skills and worldwide standards of service that computer security professionals are expected to achieve. CISM offers executive management the assurance that consultants who have earned their certification have the experience and skill to offer effective security management and engineering support. Progent can offer a CISM consultant to help your organization in critical security areas such as data security governance, vulnerability assessment, data security process control, and incident response management.

Get additional details concerning Progent's Certified Information Security Manager Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Premier System Security Experts for Phoenix ArizonaProgent's CISSP consultants are security specialists who have earned CISSP status as a result of demonstrated experience, extensive study, and exhaustive examination. CISSP qualification indicates expertise in an international standard for information security. ANSI has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security administration procedures, security architecture and models, access permission methodology, applications development security, operations security, hardware security, cryptography, communications, network security, and business continuity planning.

Read additional details concerning Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals for Phoenix ArizonaProgent's ISSAP Premier cybersecurity experts have earned ISSAP status as a result of rigorous testing and substantial hands-on work with network security design. ISSAP consultants possess in-depth understanding of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all phases of secure network architecture.

Read more information about Progent's ISSAP Accredited Protected IT Architecture Engineering Services.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to follow modern system security engineering principles and processes in system development, review system security designs according to cybersecurity engineering best practices, produce viable system designs that include compliant security mechanisms for all critical system functions, develop efficient design strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational requirements with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor Consultants for Phoenix ArizonaThe Certified Information Systems Auditor accreditation is an important achievement that represents expertise in network security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates pass a comprehensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Premier security audit engineer able to help companies in the fields of IS audit services, IT governance, systems and infrastructure lifecycle, information technology support, safeguarding data resources, and business continuity planning.

Read the details concerning Progent's Certified Information Systems Auditor Support Services.

CRISC-certified IT Risk Management Specialists
CRISC-certified IT Risk Experts for Phoenix ArizonaThe CRISC certification program was established by ISACA to verify a consultant's ability to plan, deploy, and support information system controls to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to assist you to create and execute a workplace continuity plan based on industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management services are complementary to the support available from Progent's CISA-Certified consultants for objectively assessing your IT control mechanisms and with the expertise of Progent's CISM-certified experts for designing security policies and procedures.

Find out more information about Progent's CRISC-certified Risk Management Services.

Global Information Assurance Certification Consulting Services
Security Consultants with GIAC (Global Information Assurance Certification) for Phoenix ArizonaGlobal Information Assurance Certification was established in 1999 to certify the skill of computer security experts. GIAC's goal is to ensure that an accredited security consultant has the skills needed to provide support in important areas of system, information, and software security. GIAC accreditations are acknowledged by companies and institutions all over the world including United States National Security Agency. Progent can provide the help of certified professionals for any of the security disciplines addressed under GIAC accreditation programs including auditing IT infrastructure, security incident handling, traffic analysis, web services security, and SIEM solutions.

Read more information about Progent's GIAC Information Assurance Services.

Contact Progent for Computer Security Support
If your company is located in Phoenix Arizona and you're looking for network security engineering help, call Progent at 800-993-9400 or see Contact Progent.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services

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    Progentís computer outsourcing services for small businesses feature planning Windows XP, .NET, and Microsoft BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site repair, resolving chronic integration problems, and creating a comprehensive security strategy. Progent can help you maximize network reliability and throughput with non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project help for major upgrades and can help with requirements definition, resource identification, bill of materials development, vendor selection, procurement coordination, and full documentation. Progentís IT outsourcing service also includes education for office productivity products such as Microsoft Office XP.

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    Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help your organization to plan and deploy a DR/BC solution built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help you to design, integrate, operate and repair a backup and disaster recovery system built on Barracuda technology.

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    Progent's Cisco-Certified network management engineers can help you to use Cisco's network management tools along with a selection of specialized third-party applications to build a complete network management solution to keep your network operating smoothly, fully utilize limited resources, protect your data, revive rapidly from device breakdown or malicious attacks, and allow you to add or repurpose valuable resources sensibly and economically as your business evolves.

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    Progent offers nationwide online help and troubleshooting services for companies who run UNIX, Linux, or Solaris environments or whose IT systems feature a mix of UNIX and Microsoft Windows products. Online technical support provides maximum leverage for your information technology budget by extending client efficiency and limiting the time billed for computer repair services. Sophisticated remote access utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of network problems without squandering time and money by going to your site. In most of situations your network problems can be remediated by telephone or via a mix of phone help and remote access. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP certified security professionals to help you with the most challenging system problems.

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    Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on schedule and within budget.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning tools to defend endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against new attacks.

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    MS Office Communications Server provides IM and presence in a scalable, world-class solution offering advanced security, transparent compatibility with additional Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows cost savings and improved business efficiencies, increased worker output, and better IP security. MS Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and on-premises support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient upgrade that will add significant strategic value to your IT system

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    Cisco's security and remote access products for small businesses provide a full line of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP certifications who are able to assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align best with your business objectives.

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    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in an environment that gives the maximum level of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting options are built upon mature virtualization technologies that enable small companies with multi- platform environments to save dramatically on the costs of capital investments, system support, and network management while achieving enterprise-class reliability and an unprecedented level of vendor independence.

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    With Catalyst switches for small and mid-size companies, Cisco enables companies to gain the full advantages of bringing smart traffic control into their networks. Cisco's switch product line makes it possible to enable features that make your network infrastructure highly available to handle time-critical needs, expandable to support future growth, secure enough to guard restricted data, and capable of differentiating and managing traffic flows to streamline system operations. Progent's CCIE certified engineers can help you pick out and integrate Catalyst switches that make sense for your business. Also, Progent's CISM and CISA certified security consultants can help you create a comprehensive security policy and configure Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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    Progent's network professionals can assist you to evaluate the possible advantages of Hyper-V-based server virtualization for your company, perform pilot installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for smooth operation with virtual server solutions, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management personnel to track and manage Hyper-V, offer expert consulting help for improving the protection of your virtual machines, establish and test disaster recovery procedures that maximize network availability, and provide continuing consulting and technical support including affordable online troubleshooting and turn-key Help Desk outsourcing.

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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can support networks that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which carefully limit sharing between Apple Mac and Windows users.

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    Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and repairing SCOM environments and offer organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012.

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