Microsoft SharePoint is a full-featured platform that utilizes web portals to enable teamwork and information sharing by offering policy-based control of electronic content, workflow acceleration, and centralized functions for finding corporate-wide information. Microsoft SharePoint is closely integrated with popular Microsoft Office applications, Exchange, and browsers to offer consistent end user experience that simplifies the way individuals work with information and with one another. With Microsoft SharePoint you can easily create secure interactive web sites that assemble and present vital company information from an array of locations via built-in capabilities that include Wikis, dashboards, and lists. SharePoint Server's Report Center includes a powerful document library for Excel spreadsheets, SQL Reporting Services reports, and a variety of additional types of business documents.

Microsoft SharePoint Server is designed on an open, extensible platform that supports a library of services and interface standards including XML and the SOAP protocol. Microsoft SharePoint Server has powerful programming interfaces and event handlers for lists and multimedia documents. These features allow incorporation into existing environments and provide the flexibility to support non-Microsoft technology.

Progent's Microsoft-certified consultants offer Phoenix, Arizona companies economical remote and on-premises help for planning, deploying, and managing successful SharePoint Server installations that will dramatically improve important areas of your organization's IT network such as intranet portals, corporate-wide search, forms-based business operations, delivery of management analytics, and content management. Progent's Power BI consultants can show you how to utilize SharePoint data to create visualizations to produce interactive Power BI analytical reports and dashboards.

Progent can help your IT team you to plan, deploy and administer Microsoft SharePoint environments that include physical and cloud hosted infrastructure. (Find out about Progent's Microsoft Azure hybrid cloud solutions.)

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Progent locations in the Phoenix Metro Area

City	Street Address	Contact Information
Phoenix	668 North 44th Street Suite 300 Phoenix, Arizona 85008	Sales Phone: 480-666-8967 Link: Phoenix Network Support Services
Chandler	1204 E Baseline Road Tempe, Arizona 85283	Sales Phone: 480-530-0566 Link: Chandler Network Support Services
Scottsdale	17470 N Pacesetter Way Scottsdale, Arizona 85255	Sales Phone: 480-454-1112 Link: Scottsdale Network Support Services

SharePoint 2019 Configuration and Development Services
SharePoint Server 2019 offers the modern look and feel of SharePoint Online, serving as a crossover release between the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and on-premises consulting expertise, software development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a seamless information management solution. To learn more, visit SharePoint 2019 Solutions Expertise.

SharePoint 2016 Migration Support
SharePoint Server 2016, designed for onsite deployments of the SharePoint content management platform, offers integration with SharePoint Online and Office 365 to enable hybrid network models that transparently combine on-premises and cloud-based resources and services. Additional improvements include rapid deployment with the MinRole role-based topology feature, increased scale, faster performance, tighter security and compliance, advanced analytics with Power BI integration, and a more engaging user interface for collaboration. Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises consulting expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint. To learn more, visit SharePoint Server 2016 Migration Support.

SharePoint 2013 Migration and Development Support
Progent has been delivering SharePoint support since the first product was released over a a dozen years, and Progent has the scope of IT know-how to help businesses of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in specific jobs associated with your SharePoint Server 2013 migration. To learn more, visit SharePoint 2013 Consulting and Support.

SharePoint 2010 Consulting and Development Support
SharePoint 2010 includes major enhancements in all capability areas including sites, communities, search, content, insights, and composites. Progent's Microsoft-certified engineers can provide affordable remote technical support and programming services to assist your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can include intranets, extranets, document management tools, blogs, data marts, business information systems, enterprise-wide search engines, workflows, and other utilities that promote teamwork. To learn more, see SharePoint 2010 Consulting and Support.

Microsoft Office SharePoint 2007 Server Consulting
The main objective of SharePoint 2007 Server is to gather together, in a relevant manner, all of the many sources of information accessible inside an organization. Microsoft Office SharePoint 2007 Server includes significant improvements for connecting employees, clients, workgroups, and partners with the knowledge they’ve developed in an environment that makes data convenient to find, retrieve and apply. To find out additional details, see Progent's help for Microsoft SharePoint Server 2007.

Microsoft SharePoint Server 2003 Support Services
SharePoint Portal Server 2003 is a corporate portal solution for establishing the connection between business information and the individuals and teams who utilize it. SharePoint Server 2003 presents a single location for your workers or clients to access, control, display, and work with important data, documents, and programs as well as with each other. SharePoint 2003 enables faster and better management choices, more efficient collaboration among groups, and more efficient operational processes for your business. Find out more information concerning Progent's SharePoint Server 2003 support expertise.

In order to contact Progent about technical expertise for Microsoft SharePoint Server integration, phone 1-800-993-9400 or go to Contact Progent.

Progent's Consulting and Support Services for Microsoft-based Platforms
For companies of all sizes in Phoenix or elsewhere in Arizona, Progent's Microsoft-authorized experts can provide low-cost remote network help and IT consulting support for the whole family of Microsoft .NET servers. Progent offers Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration support, Windows Server 2008 R2 expertise, and Windows 2003 Server upgrade help. Progent's migration, installation, optimization, and support capabilities cover system design, deployment, and management help for project management and documentation, on-site and remote IT support and system diagnosis, Help Desk Support, comprehensive security expertise, IT outsourcing, and ProSight Virtual Hosting services.

Progent's System Center 2016 consulting experts include Operations Manager 2016 specialists, System Center 2016 Configuration Manager consultants and Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) hybrid cloud management consultants who can help you to plan and implement Microsoft's platform for unified management of hybrid cloud environments that incorporate on-premises resources and cloud-based infrastructure and services.

Progent in addition offers a full range of online desktop support including Windows 10 planning consulting, Windows 8.1 technical support, Windows 7 support, preparing for to 64-bit computing, upgrading to 64-bit computing, integrating Office 365, and automating desktop configuration.

If your Phoenix, Arizona company requires urgent remote help from a certified consultant, refer to Progent's Urgent Remote Technical Help.

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An index of content::

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Progent offers consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.

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Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a centrally managed and secure communications environment that supports the modern BYOD computing style with IM, real-time presence, web meetings with application sharing, and both IP and PSTN calling enabled for a wide range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants and network architects can assist your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live online and onsite training to your management staff and end users. Progent has in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.

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Progent's Microsoft-certified professionals have over a decade of background delivering email solutions for customers that range from small offices to global corporations. Progent offers affordable consulting for all editions of Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and facilitate remote and mobile email connectivity. Progent’s Exchange support services can assist you in planning and executing a move from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange Server 2016. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can show you how to integrate Outlook Web App (OWA) for all major browsers. For e-mail virus protection, spam filtering and data data leak protection, Progent offers Email Guard security services.

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For assistance creating, improving, or troubleshooting business aplications for Windows, Linux, or the Web, Progent’s team of programmers, database designers, and software project managers can ensure you get the project completed on schedule and within your budget. Progent's experienced software programmers offer cost-effective and expert remote consulting for projects as small as creating VBA macros for Excel or as challenging as developing line-of-business RDBMS applications based on SQL Server ,Oracle, or MySQL.

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Cisco's Meraki MS family of access and distribution switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting expertise to help you to design and deploy a productive network architecture that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, configure policies to maintain security and compliance, create and test a disaster recovery strategy, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking solution.

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Progent can provide the cost-effective support of remote Internet connectivity consultants to help your organization to evaluate or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Services available from Progent's engineers include assessment of your current bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a smooth switchover to a different ISP and/or service plan. Network provisioning can include enhancing current routers and switches and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.

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Microsoft Windows Enterprise Directory requires significant field experience to configure efficiently across an enterprise. Progent’s Microsoft Premier engineers are skilled in designing, deploying, and maintaining complex Enterprise Active Directory projects. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy beta software configuration objects in production AD systems, and repair of unsuccessful configurations of AD and AD-associated applications.

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Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some independent consultants or local support firms who provide scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by each staff member to each client. The practice of detailing and organizing support activity allows more effective service and eliminates a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who won’t release vital service information.

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Progent's certified ISA Server consulting experts have extensive experience configuring ISA Server-based security installations for information systems with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Progent can help you plan, deploy, manage, and repair an efficient Wi-Fi network infrastructure, recommend sensible products, and integrate wireless access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough 802.11x network security strategy that is well aligned with the security strategy for your overall business network.

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Progent's Cisco-certified wireless experts can assist your organization to evaluate the benefits of adopting Cisco Wi-Fi controllers to manage wireless deployments of any size. Progent can help you to maintain and debug your existing Wi-Fi network or help you design and carry out an efficient transition from legacy wireless controllers to current models.

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Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT support team, create an enterprise-wide security plan, automate IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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Systems Management Server 2003 provides added capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software products by making it simpler to copy system images, manage mobile devices, and run management utilities. In addition to alerting you about techniques to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT projects involving areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient procedures and policies to manage PDAs and intelligent mobile phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that includes standards, procedures and IT products to keep your IT computer system safe.

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Our Experts Group offers support in important technologies such as Apple OS networking and programs; Support for Linux-based, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized program support; Chief Information Officer, management information analyst, and project management services; Special program design and deployment; Web, eCommerce, EDI, and customer portal design and deployment; Database support and efficiency help; Management intelligence expertise; and Telecom architecture consulting.

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Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.

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The QTS Colocation Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if you are considering migrating your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of budget-friendly consulting services that include data center migration, equipment installation and upgrades, infrastructure optimization, comprehensive project management, virtualization expertise, remote monitoring, centralized system management, software programming, business continuity solutions, security evaluation, and the use of Progent's Test Lab.

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Progent's pricing model is to bill for phone support and in-person help by the minute. As a result, you are charged just for received support. Progent does not impose a higher rate for off-hours or urgent service, and within California or in regions where Progent provides on-site service, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no minimum charge and requires no retainer for services provided during regular business hours. Many support organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast solutions so you will not be forced to permit simple problems to fester.

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Progent can help businesses of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and ensure you avoid the typical mistakes small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical network projects on schedule.

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Progent offers IT support for mid-size businesses who have 100 to 250 system users. The mid-size business or office has traditionally been an overlooked part of the market for network support expertise. The cost structures and support access models of large outside service organizations make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information network whose complexity and sophistication are often similar to the information systems of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual network technology and proactive server monitoring, significantly lowers the network support costs of an SMB while providing the mid-size organization with big-company service from professional, world-class experts with background in a broad array of small business technologies. If your medium size organization or small business is searching for levels of IT help needed by a medium size organization without paying big-company prices, you need Progent.

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Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud integration, works with the most popular handheld devices, permits one-time login with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified consultants have the depth and breadth of technical skills and experience to resolve the many technical and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the return on your investment in this mission-critical platform.

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Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the background to complete your move quickly and economically. Progent's Exchange 2003 help, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.

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Progent can help your business to design and implement an efficient migration from a Sun Solaris-based IT environment to a network based on Microsoft Windows and suited for running Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application experts can help you guard your information and reduce productivity discontinuity by developing an effective migration strategy that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, migration strategy and validation, Exchange migration services, information and application migration, and server and mass storage migration and economization.

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Altaro VM Backup software offers small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for managing large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a wide range of consulting services to assist you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software.

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Progent's Microsoft and Cisco-certified network engineers can help you to assess the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to plan and carry out an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide fast return on investment by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying administration, and integrating your vital communications technologies.

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Progent can assist your business in any and all phases of your migration to Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT consultant with real-world expertise and broad knowledge in designing and building effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and troubleshooting IT solutions powered by the Microsoft SBS line of servers and programs.

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Progent can assist your business to plan and execute an efficient transition from a UNIX-powered information system to a network powered by Microsoft Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to preserve your data and reduce productivity disruption by designing an effective transition strategy that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing infrastructure, transition planning and validation, Exchange migration expertise, information and application software migration, and server and storage system migration and consolidation.

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Progent wants to find full-time, solutions-driven Microsoft accredited consultants with MCSE credentials; Cisco certified system consultants with Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or comparable security certification; and advanced network architecture consultants with experience in mobile solutions, wireless connectivity, high uptime, workplace recovery, data protection, and VMware. Progent also seeks employees who can join Progent's staff of help desk service specialists and remote troubleshooting professionals. In addition, We are seeking experienced administrators able to operate productively in our high-growth, virtual office environment.

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System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key workloads by offering centralized, mixed-platform tracking of IT infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting team can provide world-class remote and onsite support to help organizations of all sizes to plan, integrate, optimize, update and troubleshoot SCOM 2016 deployments. Progent can assist you to migrate to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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Progent's Cisco Meraki Wi-Fi AP experts provide remote and on-premises support services to assist businesses of any size to design, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as switches, routers and firewalls to create a seamless network infrastructure that provides the same connectivity, performance, security, ease of management and availability for wired and Wi-Fi users regardless of their mobility or computing device.

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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity environment that extends across your on-premises and cloud-based assets and guards all users at any location with any endpoint device.

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Cisco has designed a full array of routers including appliances built to deliver the security, bandwidth, and availability required by customers from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and network availability. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your network and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.

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Progent has more than a decade of experience configuring, maintaining and troubleshooting the core platforms included with System Center and can assist you to plan, install, support, and fix your Microsoft System Center ecosystem to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent's consultants can assist you to upgrade to the latest version of System Center from a previous one or from a third-party IT management solution to deliver the advantages of best-in-class provisioning, centralized management, security, plus datacenter and application availability and performance monitoring.

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Progent can assist your organization to deploy Cisco's infrastructure technology to build a robust basis for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, reliability, and disaster recovery.

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Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and carry out a cost-effective upgrade from your existing SQL Server deployment to SQL Server 2017.

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Microsoft Office Communications Server delivers IM and presence in a scalable, world-class package offering enhanced protection, transparent integration with additional Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and elevated business efficiencies, increased worker productivity, and better intellectual property protection with this simple-to-administer, fault-tolerant solution. Successful implementations of Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the benefits of Office Communications Server across your entire organization.

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Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to offer a unified solution for configuring and managing virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate efficiently from legacy releases of VMM, develop processes for building and deploying virtual machines and VM hosts, implement high-availability scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the strategic advantages of new technologies such as Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere expertise.

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Progent's support specialists in Apple OS X and Windows technology can show you how to integrate Mac and Windows computers into seamless environments with resource sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Windows and Apple consulting makes it possible to provide world class assistance to businesses that depend on these platforms to keep their strategic advantage. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is intended to offer a unified solution for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from older releases of Virtual Machine Manager, develop workflows for building and deploying virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential business benefits of new technologies like Storage Spaces Direct and Shielded VMs. Progent's virtualization experts can provide advanced Hyper-V consulting and VMware vSphere support.

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Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest level of availability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization architectures that allow small companies with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor independence.

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Progent's Mac consultants can promote the creative facets of Mac environments by offering help services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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Progent’s private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a secure Tier III data center on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restore. You can use Progent’s private cloud to eliminate major investments in the purchase, maintenance, and operation of computer hardware and facilities while benefiting world-class levels of system reliability and physical security.

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Progent’s wireless engineers can help small companies plan, choose, pilot, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wireline connections. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and deploy the wireless link technology that match your company requirements.

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Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.

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Cisco's network security and remote access technology for small businesses provide a comprehensive line of manageable security solutions to help protect your wired and wireless information system. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align best with your business objectives.

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The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and repairing SCOM environments and can provide organizations of any size expert online or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.

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Progent can assist your business to design and execute a smooth migration from a Sun Solaris-based information system to a network based on Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can assist you to preserve your data and minimize business disruption by developing an efficient transition plan that preserves your current investments in Sun Solaris application and technology. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing infrastructure, transition planning and validation, Exchange migration services, information and application migration, and processor and storage migration and economization.

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Progent can provide affordable remote support from engineers with expertise in a wide range of products and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and smartphones. Progent offers help for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help you to implement, upgrade, or maintain backup solutions for a range of architectures including on-premises, remote, cloud-based, or a mix.

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Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing style with IM, presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and network integrators can help your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your current and long-term plans, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your management staff and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.

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Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management strategy following leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.

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MS Office Communications Server provides IM and presence as part of a scalable, world-class solution offering enhanced protection, seamless compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved operational efficiencies, enhanced worker productivity, and stronger IP security. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and onsite support and mediation help for your Office Communications Server 2007 environment and can help your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to design and execute an efficient migration that will add significant strategic value to your IT system

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Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet FortiGate security appliances to protect all your digital assets at the network perimeter, within the data center, at branches, and at the cloud edge.

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Progent can assist organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from a legacy version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to enhance and repair your current SCVMM 2012 ecosystem so you realize maximum business value.

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Progent's Cisco-certified CCIE network engineers can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

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For medium-size companies who need IT consulting services, Progent offers an array of alternatives including local service, remote support, off-site Help Desk, 24x7 support with remote network monitoring, emergency staff augmentation, site relocation support, software programming, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers professional onsite help for solving network problems quickly and affordably.

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Microsoft Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other email infrastructure to reduce capital expense and administrative overhead. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to assist your small businesses to assess the potential advantages of Office 365 Exchange Online, plan a solution that aligns with your functional requirements and budget, implement an efficient move from your existing Exchange system to one that includes Office 365 Exchange Online, train your IT team and users, and provide ongoing consulting and technical support.

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Hyper-V 2016 incorporates core features first developed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital workloads, design an efficient network topology for a cloud-based or hybrid deployment, create and carry out a smooth upgrade plan, educate your IT administration and support staff, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers maximum business value.

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Progent's pricing policy is to bill for online service and in-person visits by the minute. As a result, you are billed just for delivered support. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no startup charge and asks no monthly commitment for support services delivered during normal working hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for fast solutions so you will not be tempted to allow simple problems to stay unaddressed.

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Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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If your organization does not need emergency online help but you think you will require assistance with your network in the near future, you can save time and money and ensure that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.

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SQL Server 2016 introduces major improvements in performance, scale, security and compliance, availability, mobile computing integration, and integrated business intelligence. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises support to help businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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