Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Phoenix Onsite IT Consulting
Progent locations in the Phoenix Metro Area

City Street Address Contact Information
Phoenix, AZ 668 North 44th Street
Suite 300
Phoenix, Arizona 85008
Sales Phone: 480-666-8967

Link: Phoenix Network Support Services
Chandler, AZ 1204 E Baseline Road
Tempe, Arizona 85283
Sales Phone: 480-530-0566

Link: Chandler Network Support Services
Scottsdale, AZ 17470 N Pacesetter Way
Scottsdale, Arizona 85255
Sales Phone: 480-454-1112

Link: Scottsdale Network Support Services

Fast Remote Support for Phoenix Computer Systems
Urgent Phone Technical Support for Phoenix SystemsFor companies in Phoenix or anywhere in the state of Arizona, Progent offers online support for networks powered by Microsoft Windows, Cisco, macOS and OS , or Linux technology. Progent's Microsoft qualified consulting experts have delivered online troubleshooting to businesses in all 50 states in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to help with challenging infrastructure problems, plus the services of CISA and CISSP-qualified security consultants to handle high-level security architecture and troubleshooting issues.

Progent's online support engineers offer exceptional leverage because they possess the practical experience and are equipped with the advanced technology necessary to solve most information system problems rapidly. This lowers direct costs since service calls require minimal chargeable consulting minutes. Online help also avoids the expense of dispatching an engineer to your site. Your company saves additionally with incidental expenses by minimizing or avoiding system outages and associated costs stemming from business disruption, upset clients, idle workers, and de-focused executives. Progent's extensive online technical support know-how is especially helpful for businesses that are dependent on public clouds for vital infrastructure or software such as Microsoft Azure, Amazon AWA, or Office 365 Exchange Online, where on-premises tech support may not be an option.

Progent's pricing policy for remote help is structured to stretch your IT service dollar. Progent charges on a per-minute basis for telephone-based assistance, so you are charged just for the services that you actually get. Unlike many remote support organizations, Progent requires no service activation surcharge or minimum job duration. Progent's one-minute granularity and clean model for pricing do away with situations where fast solutions manage to turn into big bills. Progent's skill at dealing with problems quickly means you saves cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has fine tuned an array of optimized technologies and field-tested processes that promote the highest level of effectiveness for online technical support and repair for information networks of all sizes. Progent offers safe VPN support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the engineers of Progent's online support team to access your computer system without compromising corporate security.

Progent's sophisticated service reporting system keeps thorough histories for the service that Progent's clients have been provided. Progent's staff consultants have access to the records of assistance provided to each Progent client by any Progent engineer. This history of trouble tickets and resolutions is organized as a conveniently searchable support database that permits Progent's remote technical engineers to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support improves over time. Progent's extensive list of accreditations and working associations with important vendors including Cisco and Microsoft make available other extensive technical support databases and allow fast access to vendors' in-house support staff so Progent's online consulting experts can come up with optimal resolutions in the least time.

Remote technical support services provided by Progent to businesses in Phoenix and throughout the state of Arizona include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, fixed-price managed services intended to allow small and mid-size organizations to utilize the same best-of-breed technology deployed by many of the industry's leading corporations. The ProSight series of IT management outsourcing services addresses all key aspects of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the complete threat progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical files, applications and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to deliver centralized control and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when issues are detected. By automating tedious network management processes, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating devices that require critical updates, or resolving performance problems. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your network running efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective evaluation of the overall health of their network. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both versions also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, better compliance with information security regulations, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's ability to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information concerning your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup/recovery system that aligns with your company's requirements. For details, visit The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent offers the services of seasoned online consulting professionals for special information technology programs. Progent's rates for ongoing development or consulting projects are set based on the qualifications of the consultants involved. Progent's background in these special areas of information technology enables clients to execute major projects economically and on time. Progent's special remote consulting services include:

  • Call Center Support
    Progent's Help Desk support programs for organizations with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Call Center outsourcing, virtual Help Desk services, and Call Center process consulting. Progent's Help Desk outsourcing support services are a convenient solution for businesses who lack the money or time to build and maintain an in-house Call Center but who require quick response from a reliable Help Desk Call Center with proficient telephone support as well as the technical depth to escalate complex trouble tickets to high-level engineers.

    Progentís Virtual Call Center is designed for bigger businesses and serves as a transparent reinforcement of your established Helpdesk organization. Progent's Virtual Help Desk can act as a an escalation alternative for the toughest computer system problems, or be ready in those instances when your regular resources are too busy.

    Progent's Help Desk Call Center team of seasoned network experts provides your workers in Phoenix or anywhere in the state of Arizona rapid access to an efficient technical support group with substantial background providing telephone-based consulting and remote troubleshooting for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's mission is to give the Call Center recognition as a crucial driver of business efficiency, and Progent's policy is to fix instead of merely annotate technical issues.

  • Business Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting staff offers online and in-depth engineering expertise and training in key application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and education for familiar Microsoft applications including CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To learn additional information on Progent's consulting, customization, and education offerings, refer to Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; cohesive management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Support
    Progent offers organizations in Phoenix, or anywhere in the state of Arizona, remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize Operations Manager to fit your business so your network maintenance is proactive rather than reactive. By detecting possible trouble spots before they result in full-scale emergencies, system monitoring can head off inconvenient and expensive service breakdowns. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows environments, or environments that incorporate a mix of platforms.
How Your Phoenix Company Can Contact Progent's Remote Support Professionals
To contact Progent about emergency online assistance with Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Remote Help, call 1-800-993-9400, or refer to Contact Progent. For offices and new ventures in Phoenix or anywhere in the state of Arizona, Progent's phone-based network support specialists can provide professional and cost-effective system support the instant your company has to have it. More than 15 years of offering online tech support has earned Microsoft Partner status for Progent's consultants and has helped Progent to acquire world-class troubleshooting capability and to refine remote access tools to repair network problems quickly while eliminating the cost and lost productivity that comes with on-site support calls.

Even if your Phoenix organization deals with a local freelance consultant or employs an in-house IT staff that can deal with typical network problems, Progentís Microsoft certified consultants can still provide a convenient and transparent virtual expansion of your on-site resources for situations when your usual IT support personnel either lack the availability or the knowledge to deal with unexpected system emergencies or particularly complex integration projects.

Benefits of Progent's IT Support for Companies in Phoenix
Progent's online support services enable your Phoenix company to realize the benefits of on-call, enterprise-class network support without the cost of managing an in-house IT organization. Your information system will derive added strategic worth by being more reliable, efficient, and secure. Benefits to your company include:

  • Seamless remote expansion of your on-site IT resources
    With most offices in Phoenix and throughout Arizona, local network service resources, whether consisting of independent consultants or an in-house IT staff, can solve the majority of technical problems. However, major troubles might spring up when local support personnel are too busy or unavailable, and some trouble may involve IT products that is beyond the scope of your onsite service personnel. In these cases, Progent's on-call service specialists give you a convenient, fast, and economical solution to supplement your regular help and to convey valuable knowledge to increase your ability to handle future issues in-house.

  • Less Dependence on Freelance Consultants
    For network maintenance, smaller organizations often rely on individual freelance service providers. Although freelance consultants carry smaller overhead than larger consulting companies and can often charge lower rates, they are sometimes stretched too thin, making it hard to respond rapidly to crisis situations. If a freelance service provider is occupied with another client, sick, on a trip, or in class, the lack of reserve help may force your business to go without assistance during an IT crisis. As your network grows, system unavailability and problems with critical applications become more expensive. The budget you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent offers an on-call source of backup support expertise to make sure your network is always available.

  • Create a Solid Basis for Seamless Growth
    Businesses typically start with an IT system created on a modest budget. Lacking a scalable framework, band-aid repairs can get thrown onto an unstable foundation. As a network grows, stability and expandability issues can hinder the success of the business. Such badly designed environments require proper assessment, smart strategic planning, and extensive IT knowledge to upgrade to a system infrastructure that can deliver the solid foundation to handle vital business demands and simplify downstream growth.

  • Work with Solution Providers Instead of Technology Resellers
    Smaller companies require guidance and technical training to navigate through an ever more complicated array of technology options available for accelerating business growth and enhancing efficiency. They do not need a network consultant who is motivated to sell a certain vendor's products. Network consulting and product selling can result in a scenario where the recommended solution is built around a predetermined technology rather than the true needs of a client. Progent eliminates these conflicts of interest by offering only services instead of products. This enables Progent to align IT expertise with the real interests of clients.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner support firm and Progent's head count, range of technical experience, fine tuned remote support software, and familiarity with corporate IT enable offices to escape the limitations of excessive reliance on smaller service organizations, individual freelance service providers, or over-stretched internal IT help.

Progent stands out by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco certified consultants average more than ten years of hands-on industry background, at the forefront of IT service, executing a wide variety of IT projects for a large array of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This means that you get not just world-class IT capability, but also a consultant with field-tested methods for applying computer knowledge to resolve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for online service and in-person help per minute. Consequently, you are invoiced exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in areas where Progent offers on-premises support, Progent does not bill for travel time except for urgent support where on-site time is less than four hours. In addition, Progent imposes no initialization fee and requires no retainer for services delivered during regular business hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast repairs so you won't be forced to allow less critical problems to stay unaddressed.

  • Full Documentation of Delivered Services
    Progent has created a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or local support firms who offer minimal documentation or details of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports sent by every consultant to each client. The practice of detailing and archiving support records results in more effective support and eliminates a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.

  • Remote Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only consulting firms to provide 24x7 remote monitoring services based on Microsoft Operations Manager. Microsoft Operations Manager allows your computer maintenance to be anticipatory instead of reactive. By uncovering potential issues before they result in downtime, network monitoring can save your information network from painful and expensive service losses.
How Does Our Company Begin Receiving Remote Technical Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Technical Support.

© 2002-2019 Progent Corporation. All rights reserved.

An index of content::

Austin, TX Support services Austin, TX Migrations
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Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.

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Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, uptime, BOYD support, plus built-in business intelligence. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist businesses of any size to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the security and administration of corporate email by providing continually updated spam and virus blocking, policy administration, content filtering, and defense against email-borne directory harvesting and DoS attacks. E-Mail Guard also includes tracking, management and reporting utilities as well as outgoing email filtering to let you fix your email environment and specify and regulate company email policy.

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The cluster feature set built into the high-end editions of Windows Server 2008 has been dramatically re-engineered to simplify the deployment, setup, and administration of clusters that offer greater levels of network dependability, security, performance, and versatility. New or enhanced features include cluster Validation, easier setup and deployment, improved cluster administration, redesigned cluster architecture for increased availability, hardened security and quorum models, minimization of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help your company evaluate the business benefits of failover clusters, plan and execute an installation, train your IT staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and test a workplace recovery plan.

Cisco Network Support Consultant Tucson, AZ Networking Group
Computer Networking for Exchange Server 2016 Small Office Computer Consultants in Orlando-Kissimmee
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Nexus switches are intended to provide the throughput, expandability, resilience, cloud readiness, capacity, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite support services to help you to create an efficient switch architecture, build test systems to confirm your network design, install and configure Nexus switches, create and implement effective policies, run security and compliance tests, configure proactive monitoring, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and take advantage of the advanced zero-downtime features available for Cisco's Nexus products. Progent can also assist your business to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.

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If you have a small business information system with 10 to 50 network users, Progent's network outsourcing services free your company from dependence on an individual independent consultant while giving you affordable and reliable access to high-quality technical support. By delivering IT support service when you need it, offering specialized knowledge for key technologies, delivering value-added services such as automated server monitoring, and billing only for support you receive, Progent offers you an affordable way for optimizing the business value of your small business network. Progent is the intelligent way for small businesses to build and maintain a reliable and secure information network and to benefit from fast access to the skilled help typically available only to enterprises who are able to support a sizeable in-house IT group.

National Information Technology Consulting Firms Network Consulting Group Irving Dallas Plano
Windows, UNIX, Solaris Technical Consultant
Solaris with Windows Consulting in Riverside, CA

Progent's UNIX platform consulting services offer small companies and software developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with UNIX experts, consulting professionals qualified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient one-stop consulting firm to help you build and manage a secure and robust cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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Solomon Consulting
Burlingame, California Microsoft Dynamics SL Setup and Support

Besides offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration support, and one-on-one or group online training classes tailored to address your particular requirements. Progent's experts also can show you how to integrate and support a protected, robust network infrastructure to run your ERP, MRP and accounting solutions.

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Remote Support Services for SRST
Anaheim, California Specialist for Cisco SIP phones

Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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SQL Server Support and Help

Progent's certified SQL Server application programmers and database administrators offer remote consulting to help organizations of any size to create, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants can provide support for any facet of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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Comprehensive Event Management Professionals
IT Consultants for Remote Monitoring and Reporting

Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, optimizing and troubleshooting SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to remediate serious problems uncovered by SCOM 2012.

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Onsite Technical Support for SCVMM 2016 Storage Replica SCVMM 2016 Virtual Switch Consultant Services
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Microsoft SQL Server IT Consulting
SQL Server Design Firm in Houston, Texas

SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class applications that can give your business a significant competitive advantage. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.

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SCCM 2007 Upgrade Configuration
Miami Support

Progent can help your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security and compliance, and boost productivity by making sure that critical applications stay current, tracking licensing, and monitoring resource usage patterns to help you make smart purchasing choices. Once you are set to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.

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System Center 2016 and Office 365 Integration Help and Support
System Center 2016 and Hyper-V Integration Online Help St. Paul

System Center 2016 provides important improvements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; unified management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new implementation of System Center 2016, extend or optimize your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center environment.

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Microsoft Exchange 2000 Server Software Security Consultant
Fault Tolerant Email Maintenance in Livermore

Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified telecommunications/email solutions for companies in the San Francisco Bay Area and nationally. Progent offers economical Exchange Server consulting services to enhance email security and virus protection, achieve high availability email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support services can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.

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Antispam Information Technology Consulting

E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard handles the protection and administration of corporate email by offering continually improved spam and virus filtering, policy management, content testing, and defense against email-borne directory harvesting and DoS attacks. E-Mail Guard also features tracking, management and analysis utilities as well as outbound email filtering to let you repair your email environment and specify and regulate company email policy.

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Phoenix Providers Cisco Network Support Group
Engineer for IP Endpoints
SIP Infrastructure Computer Engineer in Omaha, NE

Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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Security Management Consulting
CISM Security Management Consultant Services

Progent offers the services of CISM certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of skill that information security managers are expected to master. It provides business management the confidence that consultants who have earned their CISM credential have the background and knowledge to provide efficient security administration and consulting services.

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ProSight Email Data Loss Protection Services
ProSight Spam Filtering Professional in McKenzie, TN

Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based control and world-class security for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

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Network Load Balance Support Outsourcing
CCIE Certified Fully Redundant Internet Network Technology Consulting Services in Akron, OH

Progentís high availability network experts offer reliability consulting, disaster recovery services, system load balancing, 24x7 interoffice access, 24x7 Internet connection design, 24x7 data center support, and other 24x7 networking consulting to help your small business create a 24x7 environment for line-of-business applications. Progent possesses the knowledge and experience to design affordable, high-availability systems by utilizing the evolving suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.

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Citrix NetScaler Remote Technical Support
Citrix Receiver Help and Support in Albuquerque, New Mexico

For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop environment that maximizes the strategic value of your IT system; configure XenDesktop software with your physical and virtual servers, user computers, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.

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SPS Configuration
Microsoft Office SharePoint Server 2007 Support and Integration in Burlingame, California

Progent's Microsoft-authorized experts can help you rationalize the business case for deploying SharePoint Portal Server 2007, consult with you on the most sensible edition of SharePoint for your application, offer configuration and deployment expertise, help you to set up Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your standard and custom application programs to work with Microsoft SharePoint 2007, develop a company-wide security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk support.

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Mission Critical Environment Support and Setup
Fault Tolerant Mutli-location Network Specialists in Sacramento, CA

Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience helping small and mid-size businesses to minimize system downtime by providing cost-effective online consulting for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity experts can help your company to plan and test a sensible business continuity strategy that aligns with your business goals and IT budget. Progentís disaster recovery specialists can help you to architect, deploy, and support fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, load balancing, continual online backup, and multi-location hot backup centers.

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Meraki Access Point Management Configuration
Meraki MR34 Access Point Computer Engineer Menlo Park, California

Progent's Meraki wireless AP experts provide online and onsite support to help businesses of any size to plan, install, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that delivers the same connectivity, responsiveness, security, ease of management and availability for wired and wireless clients regardless of their mobility or device.

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Linux Remote Consultancy
Professionals for Linux Remote

Progent offers nationwide urgent phone support and consulting services for businesses that run environments powered by variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Online IT help provides optimum leverage for your IT dollar by protecting user productivity and limiting the hours billed for network analysis and repair. Sophisticated remote access utilities and experienced service specialists and engineers allow Progent to handle most network issues without squandering time and expense by traveling to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a mix of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to help you with the toughest system issues.

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Online Troubleshooting for Endpoint Monitoring and Reporting
Support and Setup in San Francisco

ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of vital devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so all potential problems can be addressed before they have a chance to impact productivity.

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Microsoft Software Update Services Remote Support Services
Microsoft Software Update Services Support and Setup in Richmond, Virginia

Microsoft WSUS allows network administrators to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the installation of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.

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Solaris Computer Consulting UNIX Outsourcing
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Forefront TMG Network Consulting
Threat Management Gateway 2010 Integration in Louisville, Kentucky

Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server 2006 and provides a centrally administered Internet gateway that acts as a single-server platform for an array of security functions including an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting features, allows custom reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can help you to design and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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Barracuda Backup Local Information Technology Consulting
Barracuda Backup Bare Metal Recovery Support and Setup in Orlando

Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist your business to design, configure, manage and troubleshoot a BDR solution based on Barracuda Backup.

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Non-stop Internet Access Technology Consulting
High-Availability Internet Network Technology Consulting Services

Progent's Cisco-authorized network professionals can help you create an affordable, fault tolerant Internet configuration architecture that can deliver non-stop Internet access through a wide range of high availability Internet network technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert engineers to show you how to apply the latest techniques for high availability Internet access to build an economical, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access.

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CISA Certified Security Organization
Specialist for Cybersecurity Audit New Orleans, Louisiana

The Certified Information Systems Auditor accreditation is a recognized achievement that represents expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive examination given by the ISACA professional association. Progent offers the services of a CISA-qualified network security audit professional trained to help companies in the areas of IS audit process, information technology governance, systems and architecture ROI, IT support, safeguarding of information resources, and business continuity preparedness.

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Windows, UNIX, Solaris Support and Help
Windows, UNIX, Solaris Specialists

If you are developing UNIX-based software in an environment that has MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the continual hassle of managing your company information system. Through the use of smart network monitoring and by delivering remote and in-person assistance when your business needs it, Progent represents an affordable solution for supporting an information system that features high availability, protection, and performance. Progent's developer assistance services include full-service network support outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring services, and Help Desk Call Center outsourcing.

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Wi-Fi IT Services
Wireless LAN Engineer Tulsa, Oklahoma

Progent can help you design, configure, manage, monitor, and troubleshoot an efficient Wi-Fi LAN infrastructure, recommend sensible components, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a complete wireless network security plan that is well integrated with the security strategy for your overall business network.

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