Besides providing rapid contact with top-tier network professionals and subject matter experts to help Phoenix, Arizona organizations to resolve specific technical issues or longer-term projects, Progent can provide temporary supplemental staffing to deliver more broadly defined services like desktop support, IT management, and Help Desk services. Short-term staffing can help organizations to deal with planned or surprise surges in the need for IT personnel, which may be caused by scenarios like company mergers, site relocation, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also cover gaps caused by the absence of full-time staff members due to scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term Staffing Services
Progent's temporary staffing services offer businesses the ability to react to surges in demand for IT personnel without dealing with the expense and hassle that come with vetting and recruiting professional IT personnel and without the burden of adding to your permanent head count.
Important aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Help Desk Program
- Rapid access to seasoned IT professionals
- Simple initiation, cessation, and resumption of services
- Seamless augmentation of your full-time IT team
- Full documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
- Close relationship with a top-level, full-service source for network expertise
Progent's shared Help Desk Call Center service is a proven on-going staff augmentation alternative that allows IT groups to share the work of Help Desk support seamlessly between their internal network staff and Progent's extensive pool of technical support experts. Acting as a seamless extension of your in-house Help Desk, Progent's shared Help Desk Call Center program is a collaborative service alternative based on by the leading group professional services (PSA) platform for managing, service calls, ticketing, assigning responsibility, tracking responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT expertise for organizations of all sizes throughout the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Phoenix, Arizona Companies
Progent's nationwide team of certified consultants can deliver Phoenix, Arizona companies a broad range of remote technical guidance and debugging services. Practice areas offered under Progent's reseller program for IT service organizations include:
Contact Progent for Temporary IT Staffing for Phoenix, Arizona Organizations
To find out more about Progent's temporary staff augmentation services for Phoenix, Arizona businesses, call 800-993-9400 or visit Contact Progent.