Fast Remote Help for Phoenix Arizona Networks
Immediate Phone Help for Phoenix NetworksFor companies in Phoenix Arizona, Progent provides online technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier professionals have provided online support to companies in all 50 states in the United States. (Refer to recommendations from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE network specialists to handle complex infrastructure issues, plus the assistance of CISA and CISSP-qualified cybersecurity consultants to handle high-level security design and troubleshooting issues.

Progent's online technical support experts offer exceptional value due to the fact that they have the practical background and are equipped with the sophisticated technology needed to resolve the majority of information system issues quickly. Efficient support reduces immediate costs since solutions use up fewer billable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your site. Your organization saves additionally with incidental costs by minimizing or avoiding system outages and associated losses resulting from business disruption, upset customers and vendors, idle workers, and distracted management. Progent's extensive online technical support experience is especially helpful for organizations that are dependent on public clouds for critical infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be an option.

Progent's billing policy for remote help is designed to stretch your IT service investment. Progent bills per minute for telephone-based assistance, so you pay just for the services that you actually get. Unlike many remote support companies, Progent asks for no startup surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing avoid situations where quick solutions manage to turn into major tabs. Progent's penchant for handling technical issues efficiently means your business spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has refined a set of customized technologies and proven methodologies which ensure the maximum level of efficiency for online help and troubleshooting for IT systems of any size. Progent's remote service group can link to your company's environment without violating network security.

Progent's advanced technical support reporting application stores comprehensive records describing all service that Progent's clients have received. Progent's staff consultants have access to the records of assistance rendered to each Progent client by every consultant. This archive of issues and fixes is structured as a quickly retrievable support knowledge base that allows Progent's remote technical professionals to communicate their experiences company-wide to ensure that the efficiency of Progent's support services grows daily. Progent's extensive list of certifications and close relationships with important vendors such as Cisco and Microsoft open up other extensive technical support knowledge bases and allow quick response from manufacturers' internal engineering staff with the result that Progent's online service specialists can come up with optimal solutions in the least time.

Remote technical support services provided by Progent to businesses in Phoenix Arizona include:

Progent's ProSight Subscription-based Services for Small and Medium Size Organizations
Progent offers a family of affordable, subscription-based managed services intended to enable small and medium-size businesses to utilize the same best-of-breed technology deployed by many of the world's leading enterprises. Progent's ProSight suite of IT management outsourcing services addresses all key facets of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they can impact your network. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven platform for monitoring and managing your network, server, and desktop devices by offering an environment for performing common time-consuming jobs. These can include health checking, patch management, automated repairs, endpoint setup, backup and restore, anti-virus response, remote access, standard and custom scripts, resource inventory, endpoint profile reports, and debugging help. When ProSight LAN Watch with NinjaOne RMM uncovers a serious incident, it sends an alert to your designated IT personnel and your assigned Progent technical consultant so that potential problems can be taken care of before they interfere with productivity. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, optimize and debug their networking hardware like routers, firewalls, and access points as well as servers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding appliances that need critical software patches, or resolving performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of in-depth reporting tools created to work with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize key issues such as spotty support follow-up or machines with missing patches. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances network value, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup technology companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS products automate and monitor your data backup processes and enable non-disruptive backup and rapid recovery of vital files/folders, apps, images, plus virtual machines. ProSight DPS lets your business protect against data loss resulting from hardware breakdown, natural calamities, fire, malware such as ransomware, human error, malicious employees, or application bugs. Managed backup services available in the ProSight Data Protection Services selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to deliver centralized management and world-class protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight MFA with Cisco Duo: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on iOS, Android, and other personal devices. With Duo 2FA, when you sign into a secured application and enter your password you are asked to confirm who you are via a device that only you possess and that uses a separate network channel. A wide range of devices can be used for this added means of authentication including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register multiple validation devices. For details about Duo identity validation services, go to Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Shared Help Desk: Outsourced and Co-managed Call Desk Services
    Progent's Co-managed Service Desk offers a transparent supplement to your corporate network support organization. User interaction with the Help Desk, provision of support, problem escalation, ticket creation and updates, performance metrics, and maintenance of the support database are cohesive regardless of whether issues are resolved by your corporate IT support group, by Progent's team, or by a combination. You have complete versatility to expand or reduce your part of technical support work as required. Progent provides startup installation and provisioning of the professional services automation (PSA) software as well as workflow documentation, validation and training. To learn more about ProSight Shared Support, see ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you prove compliance with government and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. Besides maximizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your IT staff to focus on line-of-business initiatives and tasks that deliver the highest business value from your network. Learn more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Powered by a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a more manageable Active Directory environment. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with information security standards, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective security and backup/recovery environment that aligns with your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent offers the skills of world-class online consulting experts for contract IT programs. Billing rates for ongoing consulting projects are set based on the level of expertise of the consultants assigned. Progent's experience with these special areas of computer technology enables clients to execute major initiatives within budget and on schedule. Progent's project-based remote consulting services include:

  • Help Desk Services
    Progent's Help Desk service options for businesses with environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that manages all facets of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent provides call desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve the most problems.

    Progent's Call Center consulting services can assist you in building an effective new Help Desk Call Center or enhancing your established one, evaluating or modifying Call Center application software to meet the special requirements of your business, or providing temporary phone support staff to supplement your existing Help Desk Call Center resources during unusually busy scenarios like software transitions, major upgrades, or installing new business software.

    Progent's Help Desk staff of veteran information technology experts provides your workers in Phoenix Arizona immediate contact with an effective network service resource with years of background delivering telephone-based help and remote troubleshooting for networks powered by Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Help Desk Call Center recognition as a major contributor to company performance, and Progent's policy is to solve and not simply document IT issues.

  • Applications Support: Education, Development, and Troubleshooting
    Progent's Applications Experts Team can supply online professional consulting support and education in key application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and education for popular Microsoft business applications such as CRM, MS Project, Office Word, and Office Excel. To find out more on Progent's consulting, custom development, and training services, refer to Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of mixed-OS networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide advanced remote and on-premises support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of Microsoft System Center2, expand or optimize your current one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Support
    Progent can deliver companies in Phoenix Arizona remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can adapt SCOM for your business so your computer maintenance is proactive and automated. By anticipating emerging problems before they evolve into network outages, system monitoring can head off stressful and expensive information system failures. Progent can also assist with system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks based on a combination of OS platforms.
How Your Phoenix Company Can Contact Progent's Online Service Professionals
To contact Progent about urgent online expertise with Microsoft, macOS and OS X, or Linux networks, visit Progent's Urgent Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For offices and startups in Phoenix Arizona, Progent's online network support engineers can deliver effective and cost-effective IT support whenever your organization has to have it. More than 20 years of offering online tech support has led to Microsoft Partner certification for Progent's consultants and has helped Progent to develop world-class troubleshooting skills and to fine tune remote connectivity technology to fix network problems rapidly while avoiding the cost and lost time that comes with on-site support visits.

Even if your Phoenix office has a local independent consultant or employs an in-house IT staff that can handle common network issues, Progent's Microsoft certified consultants are available to provide a convenient and seamless remote expansion of your local resources in cases when your regular IT support personnel either lack the bandwidth or the expertise to solve unexpected network emergencies or particularly complicated integration projects.

Advantages of Progent's Network Help for Offices in Phoenix Arizona
Progent's online support services enable your Phoenix business to enjoy the benefits of on-call, enterprise-class IT support without the cost of managing an in-house IT staff. Your information system will acquire added business value by being increasingly available, efficient, and protected. Benefits to your company include:

  • Seamless remote expansion of your local IT resources
    For most businesses in Phoenix Arizona, local computer support providers, whether represented by freelance consultants or an in-house maintenance staff, can take care of typical network issues. On the other hand, IT crises can spring up when local support personnel are overstretched or absent, and some trouble may stem from technology that is unfamiliar to your usual support technicians. In these cases, Progent's on-call service professionals offer an easy, fast, and economical solution to supplement your regular help and to pass on valuable information to increase your ability to resolve future problems locally.

  • Reduced Reliance on Freelance Consultants
    For IT support, smaller offices commonly rely on individual freelance consultants. Although freelance consultants have less internal costs than big service organizations and can often charge marginally less, they are often overbooked, making it hard to respond rapidly to urgent situations. If a freelance consultant is occupied with another client, ill, on a trip, or in training, the absence of reserve help may require your business to go without help during an IT crisis. As your business grows, network unavailability and problems with vital applications are more expensive. The budget you thought you were conserving on a freelancer can be consumed fast by reduced productivity. Progent provides a dependable source of reserve support experts to insure your network is always up and running.

  • Create a Scalable Foundation for Seamless Expansion
    Companies typically start with an IT architecture created on a modest budget. Lacking a scalable framework, slap-dash fixes can get piled on top of a weak foundation. When a network grows, stability and expandability problems can impede the success of the organization. Such badly built environments require careful assessment, intelligent long-term planning, and broad-based IT expertise to evolve to a network infrastructure able to provide the solid foundation to handle current business requirements and ease future growth.

  • Work with Solution Providers Instead of Product Resellers
    Smaller organizations require guidance and technical education to negotiate an increasingly complex array of technology alternatives available for accelerating business growth and enhancing productivity. These companies hardly need a computer engineer who is trying to earn a commission on a certain vendor's products. Network support and product sales can lead to a scenario where the recommended solution is designed around a predetermined technology instead of the genuine requirements of a client. Progent avoids these conflicts of interest by offering just services instead of products. This allows Progent to align technical consulting with the best needs of customers.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, breadth of technical experience, refined remote support software, and understanding of enterprise networking enable businesses to avoid the limitations of exclusive dependence on smaller service firms, individual freelance service providers, or limited in-house IT help.

Progent adds value by offering:

  • Best Practices
    Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, at the forefront of IT support, performing a wide variety of technical tasks for a large mix of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting staff. This ensures that you get not only world-class IT help, but also a consultant with field-tested methods for using computer knowledge to fix actual network problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for online support and on-premises visits per minute. Consequently, you owe exclusively for delivered services. Progent does not impose a higher rate for off-hours or emergency support, and within California or in regions where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and asks no monthly commitment for support services provided during normal business hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for fast solutions so you won't be forced to allow less critical problems to fester.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Companies who utilize familiar independent service providers or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, protected, and productive.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the few consulting companies to provide 24x7 system monitoring services powered by MS System Center Operations Manager. MS System Center Operations Manager causes your computer maintenance to be proactive rather than reactive. By revealing possible problems before they result in downtime, network monitoring can save your IT network from stressful and expensive availability disruptions.
How Does Our Company Begin Receiving Online Computer Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.



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    Progent can deliver a broad array of affordable support services to help you to deploy, integrate, troubleshoot, and administer workstations and notebooks powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online assistance for single computers or notebooks or help your business to design and implement a company-wide migration to new or revised OS software and applications. Progent can also provide engineers and technicians to help your company to prepare for and complete an office move or consolidation designed to produce the least possible disruption of your business.

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    Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT support programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business information systems enterprise-class availability, protection, and productivity.

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    Progent provides nationwide remote phone support and troubleshooting services for companies who operate Apple macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft products. Progent's experts offer macOS and OS X clients a variety of services such as desktop assistance, upgrading to the most recent version of macOS from other earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote technical support provides optimum leverage for your information technology dollar by extending user productivity and shortening the hours charged for network analysis and repair. Advanced remote access utilities and skilled technicians and consultants allow Progent to handle the majority of network problems without wasting time and money by going to your site. In most of situations your IT problems can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security specialists to help you with the toughest system problems.

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    Microsoft Lync 2013, now called Skype for Business, enables organizations of any size to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony across a broad assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants and network architects can assist your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed topology appropriate for your current and future goals, implement Lync Server 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.

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