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Progent offers consulting services and onsite technical support throughout the Pittsburgh Metro Area.
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Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent can provide Pittsburgh, Pennsylvania businesses support from BlackBerry-qualified consultants who can help companies to manage their BlackBerry deployments or transition smoothly to a modern mobile solution.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown more difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-qualified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry technology specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses a budget-friendly alternative for integrating BlackBerry technology seamlessly into their business information network.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and control BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and safely.
Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry wireless handsets, offering a centralized platform for handling critical tasks like device deployment, updates, and deactivation and also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry smartphones and allows wireless synchronization.
BlackBerry BES Server includes a variety of data protection capabilities starting with advanced encryption of messages sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard or Triple DES. BES Server also permits great flexibility in adjusting levels of protection to match the specific requirements of your network. Progent's BlackBerry certified engineers can assist you to choose powerful security functions and enable them wirelessly. Examples of these wirelessly configurable security settings include:
- Lock down a smartphone
- Wipe information from a lost or stolen BlackBerry smartphone
- Disable Bluetooth
- Activate built-in protection against malware
BES Server also offers flexibility in selecting how to prevent BlackBerry users from loading or running unsecure or prohibited software. Progent can assist you to choose blocking techniques such as:
- Specify exactly what programs are permitted on the device
- Block third-party applications from allocating non-volatile storage on the smartphone
- Select what functions third-party applications can use on the BlackBerry device
- Restrict the kinds of connections external applications running on the BlackBerry smartphone can establish
- Block all external applications from being loaded or run on the BlackBerry smartphone
Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, registering and removing BlackBerry device clients, activating passwords, implementing wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and assist your company to select and implement sensible security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements analysis, system architecture, roll-out strategy and implementation, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which administration model and equipment match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software editions, server hardware and mass storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry consultant can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about engineering support for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.