Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most successful products for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other vital business information. Progent offers Pittsburgh, Pennsylvania businesses the expertise of BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the complexity of small company networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for businesses regardless of size, effective integration and support of BlackBerry solutions has grown more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations frequently turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies an economical alternative for incorporating BlackBerry technology productively into their business information network.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize mobile applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.
Pittsburgh Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Pittsburgh Metro Area.
Progent location in the Pittsburgh Metro Area
Consulting Help for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and support of BlackBerry smartphones, providing a single solution for handling key tasks like smartphone deployment, upgrades, and retirement while also offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry smartphones and supports over-the-air synchronization.
BlackBerry BES Server includes a wealth of security options beginning with advanced encryption of messages transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great flexibility in adjusting degrees of security to match the special needs of your mobile environment. Progent's BlackBerry certified consultants can assist you to choose advanced security features and enable them wirelessly. Samples of these wirelessly configurable security features include:
- Disable a BlackBerry smartphone
- Wipe data from a misplaced or stolen BlackBerry smartphone
- Disable Bluetooth
- Enable internal protection against malware
BES Server also provides flexibility in determining how to prevent users from loading or executing unsafe or prohibited applications. Progent can help you to select protective techniques such as:
- List exactly which applications are allowed on the device
- Block third-party software from allocating non-volatile storage on the BlackBerry smartphone
- Select what resources third-party programs can access on the BlackBerry device
- Limit the types of access third-party programs running on the BlackBerry smartphone can establish
- Prevent all external software from being installed or executed on the BlackBerry smartphone
Professional RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are available by phone to deliver expert technical help to businesses in the Pittsburgh region or anywhere in the state of Pennsylvania. Progent's seasoned online consulting team has helped IT organizations resolve network issues and cut IT service expenses in every state in the U.S. and established a large following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide remote help for a wide array of technologies related to BlackBerry software and devices such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned experts can also assist you to resolve a wide array of issues associated with synchronization, handset recognition, email consistency, web browsing, wireless connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote consulting services for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses low and, by dealing with problems quickly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security options.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and IM, install access control lists, control Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, solution design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to create a wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which management model and hardware products meet your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, server hardware and storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry expert can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.
Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about professional expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.