Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful products for maintaining mobile access to email, scheduling, web-based programs, and other vital business information. Progent can provide Pittsburgh, Pennsylvania companies the expertise of BlackBerry-premier professionals who can help businesses to manage their BlackBerry deployments or migrate smoothly to a more popular mobile platform.
As the complexity of small business networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and support of BlackBerry solutions has become increasingly challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses a budget-friendly alternative for incorporating BlackBerry products productively into their IT system.
Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and safely.
Pittsburgh Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Pittsburgh Metro Area.
Progent location in the Pittsburgh Metro Area
Technical Expertise for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry wireless handsets, offering a centralized solution for controlling key tasks like smartphone installation, updates, and deactivation while also offering a strong foundation for data protection and fault tolerance. BlackBerry BES Server delivers seamless communication between Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and allows over-the-air synchronization.
BlackBerry Enterprise Server includes a variety of data protection capabilities starting with advanced encryption of messages transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great versatility in adjusting degrees of security to match the specific requirements of your mobile environment. Progent's BlackBerry authorized consultants can help you to choose powerful security functions and activate them remotely. Examples of these over-the-air selectable security settings include:
- Disable a smartphone
- Erase data from a lost smartphone
- Disable Bluetooth
- Activate internal protection against malicious attacks
BlackBerry BES Server also offers versatility in determining mechanisms to prevent BlackBerry users from loading or running unsecure or unauthorized code. Progent can help you to select protective processes such as:
- Specify precisely what programs are allowed on the device
- Prevent third-party applications from allocating persistent memory on the BlackBerry smartphone
- Determine which resources third-party applications can access on the BlackBerry smartphone
- Restrict the kinds of connections external applications running on the device can establish
- Prevent all third-party programs from being loaded or executed on the device
Progent's Online BlackBerry-certified Technical Support is Fast and Affordable
For businesses in Pittsburgh, Pennsylvania who require quick and affordable access to a qualified BlackBerry support professional, Progent provides effective remote assistance from a seasoned network support team who have delivered network solutions to companies in each state in the United States. (See Progent's client testimonials.)
Online consulting services avoids travel costs and allows consultants to fix problems rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer professional help in areas including troubleshooting synchronization problems, configuring BlackBerry BES Server, and designing a secure, high-availability network architecture for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can in addition assist your business to resolve a broad range of issues concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation application installation, and Desktop Redirector.
As a top innovator in delivering countrywide remote support for small office IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support costs low and, by handling issues quickly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, solution architecture, roll-out planning and implementation, performance optimization, design of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to create a wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration model and hardware products match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, server hardware and storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can assist you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about technical help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.