Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving location-independent connectivity to email, calendars, web programs, and other vital business data. Progent can provide Pittsburgh, Pennsylvania companies the services of BlackBerry-certified experts who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses regardless of size, effective deployment and support of RIM BlackBerry solutions has grown more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses frequently turn to outside consulting firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical alternative for integrating BlackBerry technology seamlessly into their business information network.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom mobile applications, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.
Pittsburgh Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Pittsburgh Metro Area.
Progent locations in Pittsburgh Metro Area
Technical Help for BlackBerry BES Server
BlackBerry BES Server streamlines management and maintenance of BlackBerry devices, providing a centralized platform for handling key jobs such as smartphone installation, updates, and deactivation and providing a solid infrastructure for data protection and high availability. BlackBerry BES Server supports transparent communication between Exchange Server, Groupwise, or Domino email platforms and BlackBerry smartphones and allows remote synchronization.
BES Server provides a variety of security capabilities starting with advanced encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits great versatility in adjusting degrees of protection to meet the special requirements of your company's network. Progent's BlackBerry certified engineers can help you to select powerful security functions and activate them remotely. Examples of these over-the-air selectable security features are:
- Lock down a smartphone
- Wipe information from a missing device
- Disable Bluetooth
- Enable internal protection against malware
BlackBerry Enterprise Server also provides flexibility in selecting how to keep users from loading or running unsafe or prohibited programs. Progent can assist you to choose blocking processes like:
- List precisely what programs are permitted on the device
- Prevent third-party programs from using non-volatile storage on the BlackBerry device
- Determine which resources external applications can use on the smartphone
- Limit the kinds of connections third-party programs running on the BlackBerry device can establish
- Block all third-party software from being installed or run on the smartphone
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can also assist you to resolve a broad range of problems associated with synchronization, device recognition, email consistency, web access, mobile connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small office IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support costs at a minimum and, by handling issues quickly, optimizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist you to define and install appropriate security options.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified engineer has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, system architecture, deployment planning and implementation, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a wireless environment that meets your IT budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which management approach and hardware products meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices about alternatives for software editions, server hardware and storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry consultant can help you to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.
Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about professional help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.