Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Pittsburgh organization to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services that go from on demand guidance for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can assist Pittsburgh, Pennsylvania organizations to with any facet of building a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Services for At-Home Workers
A rapid, company-wide transition to a telecommuter workforce, which could be the result of a pandemic or as an element of a business continuity process, can overstretch even the most efficient in-house Help Desk. Progent's Help Desk services make it possible for businesses to outsource or augment their Help Desk with Progent's online Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Pittsburgh, Pennsylvania organization, phone