Enlarging your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Pittsburgh company to select the appropriate tools and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers support services that go from on demand guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can help Pittsburgh, Pennsylvania organizations to succeed with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, data security, data protection solutions, and centralized management.
Help Desk Call Center Support for Remote Workers
A sudden, organization-wide changeover to a telecommuter workforce, which might be the result of an epidemic or as part of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or supplement their Help Desk with Progent's online Technical Response Center services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Pittsburgh, Pennsylvania business, call