Enlarging your remote workforce may have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of experience helping businesses of all sizes to plan, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Pittsburgh organization to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent can provide services that go from on demand expertise for helping you past challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Pittsburgh, Pennsylvania organizations to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a rich ecosystem of productivity apps that deliver a consistent user experience for sharing information throughout multiple sites and on a broad selection of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their original releases and can assist your company to tune these critical collaboration products to optimize the productivity of your at-home workforce.

SharePoint Server Configuration Experts for Remote WorkersSharePoint uses web entities to enable collaboration and information sharing by offering policy-based delivery of data, workflow, and utilities for looking through enterprise-wide business data. SharePoint permits you to create secure web portals that allows at-home workforce to see and edit consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, visit SharePoint configuration and application development expertise.

Exchange Integration Experts for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to integration consulting for Microsoft Exchange Server.

Onedrive Integration Consultants for Remote WorkersOneDrive is Microsoftís shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can save files to the OneDrive service, and co-workers anywhere can retrieve them safely via a web browser. Provided with Office 365, OneDrive enables remote workers to co-edit files. Edits created offline are synced when you reconnect to the Internet. To find out about Progent's support services for OneDrive, refer to Microsoft Onedrive configuration experts.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Pittsburgh, Pennsylvania business, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progent offers the support of a veteran specialist with years of hands-on experience configuring, managing, and enhancing video conferencing platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house IT management group, your ISP, and your video conferencing platform vendor to assist your company increase the strategic value of your telepresence solution.

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    Our compensation model is built on contribution, so just like working as an independent contractor, your earnings are entirely tied to your work effort. Some of our support staff focus on lifestyle issues and elect to work at an easy pace, utilizing our self-determined schedule to pursue individual enthusiasms such as hiking, motorcycle racing, skiing, surfing, travel, or spending free time with family and friends. Others take advantage of the chance to make big dollars via lots of work and extended hours. Progent completely supports both sides of the spectrum plus everything in the middle.

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    Progent's network consultants can assist you to automate desktop PC software update management by providing expertise with administration platforms like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.

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    Progent can provide cost-effective remote consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced support for Access application development, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar classes for Access application development and database management.

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    Cisco's Meraki family of access and distribution switches are intended for sites that go from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online consulting to assist you to design and deploy a productive network architecture that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, set up policies to maintain compliance, create and test a disaster preparedness plan, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.

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    Mid-sized businesses can derive all the benefits of System Center Operations Manager and have quick access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's affordably priced network service programs, mid-size organizations can choose a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and online troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer medium-size company networks world-class availability, security and productivity.

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    Microsoft Communications Server provides IM and presence as part of an extensible, enterprise-grade package featuring advanced protection, seamless integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated operational efficiencies, increased individual output, and better intellectual property security. Microsoft Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to assess the advantages of migrating to Skype for Business. Progent can also assist you to design and execute an efficient upgrade that will add significant strategic value to your IT system

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    Application Publishing with ISA Server 2006 provides more protection of intranet applications while supporting increased productivity by making these applications available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and information across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you plan, install, set up, and maintain Internet Security and Acceleration Server 2006 on your system so that your business benefits from a smart and affordable balance of security, convenience, and speed.

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    Progent can help small and mid-size companies to design, deploy and debug the infrastructure to support telecommuters.

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    Progent's Management Team Network Consult

    Progent's management team includes seasoned veterans with decades of experience delivering network consulting services, technical support, and long-term information system planning to organizations ranging in size from startups to Fortune 500 companies. Great service requires great people, and Progent stands out by having put together a management staff that can provide businesses with the top service value in the industry.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.

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  • Desktop and Mobile Device Management Computer Setup
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    Progent's network engineers can help you to streamline desktop PC update and patch management by providing support for management tools such as System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).

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  • Emergency Engineer Microsoft ISA 2004 Server
    IT Consulting Microsoft Proxy Server

    Progent's Microsoft-certified ISA Server consultants have extensive experience developing ISA Server-based security installations for IT networks with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without adversely restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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  • Lync Server 2013 and Active Directory Specialist
    Consultant Lync Server 2013 Front End Pool

    Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to build a centrally managed and protected communications environment that supports the modern BYOD computing model with instant messaging (IM), real-time presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of desktop and mobile devices. Progent's certified Lync 2013 experts and system integrators can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your present and future goals, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 apps such as Outlook clients and PowerPoint.

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