Pittsburgh Microsoft Certified Support Partner
Microsoft Dynamics GP (Great Plains) Upgrade and Customization Consultants
Dynamics GP, previously branded Great Plains, has a longer track record than almost any other enterprise resource planning (ERP) platform written for Windows. Microsoft Dynamics GP is a proven, feature-rich application and is one of the most widely used ERP platforms for SMBs, with about 50,000 active installations worldwide. A number of businesses who have relied on Dynamics GP for years have been able to defer upgrades and maintenance to the point that they now find themselves using legacy software and rickety network infrastructure. This can be risky. At the same time, a recurring theme we hear from prospective clients is that they have trouble locating experienced Microsoft Dynamics GP consultants to partner with for in-depth knowledge about how to update their Dynamics GP ecosystem affordably and derive the most business value out of the software.
The longer an organization tries to limp along with legacy versions of Dynamics GP, the more challenging the migration process tends to be. If physical host servers or storage systems break down, there could be no suitable hardware on the market to replace them. When releases of Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, critical security updates stop being distributed. The latest releases of Microsoft SQL Server might not be compatible with your special GP customizations. Innovative tools such as Power BI may not be an option. Organizations considering an upgrade of their Microsoft Dynamics GP environment can be overwhelmed by the number of components involved in the project. And the cost suggested for an upgrade may be astronomical.
Microsoft Dynamics GP Upgrade and Customization Expertise Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over 20 years, and Progent's seasoned professionals have delivered high-level and affordable online consulting for Windows-powered environments to organizations in every state in the U.S. By offering in-depth familiarity with all editions of Microsoft Dynamics GP along with top-tier system integration skills, Progent is ideally suited to help your Pittsburgh, Pennsylvania business get the most out of GP.
We partner with our customers and begin by understanding their requirements. Once we have familiarity with the IT situation and the areas for improvement we provide our recommendations. Proposed services can include a migration to a newer and fully supported version of Microsoft Dynamics GP, simple user education, full platform and specific module configuration including 3rd-party modules offered by a broad array of suppliers that have published add-ons to Microsoft Dynamics GP, integration with other critical business applications used by organization, custom report writing, and system evaluations to assess whether GP is being utilized to its fullest. Our objective with every Dynamics GP engagement big or small is to optimize strategic value and minimize expense.
Progent's consultants can help your Pittsburgh, Pennsylvania business in each facet of your Microsoft Dynamics GP migration or enhancement process including:
- Deployment Review
Take a look at what modules and features of Dynamics GP you are currently using and propose additional capabilities available on the product that might be helpful to your business. - Upgrade Planning and Scheduling
Create a comprehensive upgrade plan and schedule that minimizes business disruption. Schedule pilot testing, live deployment, and education. Specify custom development and add-on products. Anticipate and resolve integration issues. - Testing
Design and implement a test environment for validating the upgrade process. - System Updates
Back up databases and dictionaries, eConnect, and GP Integration Manager data. eMigrate Microsoft Dynamics GP to the current version to ensure continuing support services from Microsoft and to have all the latest features available to your business. Update SQL Server and compatibility levels for all databases. Configure services from the GP Professional Services Tools Library. Prepare data and run scripts to resolve documented issues. - Custom Reporting
Develop reports and or custom dashboards for private and public consumption. Deploy SQL Server Reporting Services and integrate Dynamics GP with Power BI for self-service reporting and for aggregating data from multiple local and external sources. - Training
Deliver individual or classroom style training for current and first-time users of Dynamics GP. - Support Services
Act as a single point of contact for support to deliver consistent and cost-effective handling of problems made possible by familiarity with your particular environment.
Progent can provide the help of seasoned experts who have been creating working Dynamics GP and Great Plains environments since relerase 1. Progent can do the work you require directly rather than supervising less experienced consultants or in-house IT personnel. Key areas where Progent can provide Dynamics GP expertise include:
- Guidance
Suggest the deployment of software modules included with the basic GP platform but are not currently being utilized. In addition, recommend third-party add-ons written specifically for Microsoft Dynamics GP to provide capabilities that GP doesn't offer. - Integrations
Build special connections between Microsoft Dynamics GP and other business applications to reduce redundant entry and increase accuracy. - Customizations
Create major and simple customizations that run with Microsoft Dynamics GP to perform specific business functions that are not handled by standard GP modules or third-party add-ons.
Progent can assist you to upgrade your infrastructure to accommodate Microsoft Dynamics GP for any architecture including on-premises, cloud-based, or a hybrid network model. Network infrastructure services available from Progent include:
- Requirements assessment and site inventory
- Network topology planning and deployment (local, cloud-based, or hybrid)
- Configuring firewalls and VPN connections and defining security policies
- Integrating Apple iOS, Google Android, and Windows smartphones and tablets
- Developing high-availability (HA) solutions
- Integration with public cloud services such as Office 365
- business continuity preparedness
- Performance tuning
A modern Microsoft Dynamics GP environment includes diverse application platforms, on-premises network infrastructure technologies, and cloud products combined into a seamless ERP solution. For over two decades, Progent has delivered remote and onsite help from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Exchange Server configuration experts, Microsoft Office experts, and SharePoint integration experts. Progent has worked with these products from their first releases to their current editions, and Progent supports cloud-based SaaS options by offering Office 365 integration services, Exchange Online support, and SharePoint Online migration and development services.
Progent also has a long history of providing help from top-tier Cisco CCIE-certified network infrastructure consultants, Windows Hyper-V integration experts, and VMware virtual machine consultants. This experience with core IT platforms saves time and costs when helping organizations through every phase of upgrading their older Microsoft Dynamics GP environment. Progent also offers the skills of senior cybersecurity and information assurance experts, business continuity preparedness consultants, application programmers, hybrid cloud integration experts, and SQL Server DBAs who can help you to design, deploy, and maintain a modern Dynamics GP solution.
Progent's Consulting Expertise for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Solutions
To find out more about Progent's remote and onsite consulting services in Pittsburgh, Pennsylvania for Dynamics GP/Great Plains Enterprise Resource Planning product family, see:
- Microsoft Dynamics GP Support Services
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Features
- Expert Help with Dynamics GP Reporting
- Dynamics GP Custom Programming
To download a datasheet about the consulting services available from Progent for Dynamics GP/Great Plains ERP software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Migration Support
If your Pittsburgh, PA business is looking for a Dynamics GP/Great Plains integration expert or software developer, call
An index of content::
Top Ranked Online Help Supplemental Call Center
Shared Computer Support Help Desk Onsite Technical Support
Progent’s Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Exchange 2010 Migration Consult
Microsoft Exchange Server Upgrade Engineers
Progent's Microsoft-certified consulting engineers can help you to determine the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer quick payback by increasing your workers' efficiency, lowering the expense of hardware and service, streamlining administration, and consolidating your vital communications technologies.
Apple OS X Tiger Online Troubleshooting
Integration Support Apple OSX Tiger
Progent's experts can provide Mac users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email expertise, network protection services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud. For computer networks built exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network environment that is available, secure, fast and aligned with your company's business goals.
After Hours Collocation Network Engineer
Collocation Consulting Services
For large businesses, Progent can leverage in-house IT groups by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a transparent nearby supplement of corporate network management. Progent’s enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and top-level service for multi-site network environments powered by Enterprise Windows 2000. Progent can provide field consultants and technicians to help with a campus move or branch move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.
Offsite Employees Helpdesk Services On-site Technical Support
Offsite Workers Helpdesk Outsourcing
Progent offers small and medium-size organizations supplemental or fully outsourced Help Desk services for an offsite workforce.
Operations Manager Remote Support
24 Hour System Center MOM Professionals
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious issues uncovered by SCOM 2012.
wireless VoIP phone integration Technology Consulting
wireless VoIP phone integration Support
Progent's wireless IP phone configuration and troubleshooting consultants can provide remote and onsite assistance to help your organization create and maintain a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
24 Hour Phone Support Computer Consulting
Remote Support Configuration
For mid-size businesses looking for network consulting services, Progent can deliver an array of options such as on-site help, remote assistance, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation services, software development, and expert consulting. For midsize companies in California or other regions covered by Progent's field engineers, Progent provides professional on-premises support for fixing network issues rapidly and economically.
OS X Infrastructure Services
iPad Network Specialists
Progent's Apple Mac networking consultants can assist you with a wide range of system infrastructure issues such as system architecture, remote and mobile access, internetwork communication, protection, and new technologies including Voice over IP and fast wireless networking. For business networks based solely on Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to handle the challenge of designing, integrating, and supporting a network infrastructure that is robust, secure, efficient and supportive of your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan storage area network solution. Progent can also provide skilled experts to help you with Cisco routers and switches.
After Hours Home Based Network Consultant Jobs Available
Remote Support Network Engineer Telecommuter Jobs
Progent's company culture will make you a better consulting professional by enhancing your information technology skills and increasing the satisfaction of your clients. Progent delivers this promise by attracting the top professional talent for you to work with, offering an advanced network and communications infrastructure, running custom software utilities to enable the highest quality of service, and by optimizing proven business structures for attracting and keeping customers.
Engineers Mac Network Security
OS X VPN Online Consulting
Progent's CISM-certified security consultants can help you secure your Apple Mac network through expert services including running security tests, recovery from virus and worm penetrations, setting up firewalls, implementing safe remote and mobile connectivity, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the particular goals of your corporate information system.
Wi-Fi RF Coverage Maps Remote Support Services
Remote Wireless Site Survey IT Consultants
Progent’s Wireless Site Survey makes it easy to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network adapted to your facilities, providing your business a WLAN that has the coverage, performance, capacity, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service.
24/7 Computer Consultant Microsoft Exchange
24x7 Exchange 2007 Support
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to finish your project quickly and affordably. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.
Windows 10 Installation Support and Help
Windows 10 Compatibility Testing Information Technology Manager
Progent's Windows consultants can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and users, and post-migration technical help.
Exchange Email Hosting Specialist
Specialist Exchange Hosting
Progent's Microsoft Exchange Hosting Services offer a world-class data center that features backed-up power and environmental control systems, round-the-clock staffed security and operations center, plus failover connections to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized servers for service continuity, smooth scalability, and rapid restoration. Progent's services feature complete incorporation with your network, connectivity with mobile communication devices, automated monitoring of efficiency and network security, spam and virus protection, security update and service pack management, Contact Center services, daily data backup, and comprehensive email administration services.
Firepower Remote Troubleshooting
Cisco Firepower Configuration Specialist
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of modern cybersecurity features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally control network environments that span branch offices, data centers, private clouds and public clouds.
Project Management Integration Support
Data Center Troubleshooting
For corporations with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco system specialists can provide a range of IT consulting services including project management, Sarbanes Oxley compliance, office relocations, corporate security, network architecture, local or phone-based branch office support, and troubleshooting for collocation hosting facilities. A Progent network architect can help you plan a multi-office information system that makes smart use of co-location facilities and Internet data centers. Progent’s Microsoft Certified engineers can help large enterprises plan, deploy and support major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco technology for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.
Microsoft Windows 2003 Configuration
Top Rated Expert Microsoft Certified Windows Server 2003 Specialist
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with designing, deploying, administering and troubleshooting powerful IT applications powered by Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Development Custom Web
Integration Companies JAVA
If you want to update your production web site, create internal websites for purposes such as human resources or worker education, establish a powerful web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also show you how to design and manage a secure, robust server and communications infrastructure, including remote and wireless access, to support your web solutions.
Office Word document sharing Specialists
Office Word training Engineers
Progent's Microsoft Office Word and Office 365 Word consultants can provide a wide range of affordable online support services to assist your organization to manage and troubleshoot your legacy Microsoft Office Word environment or help you to upgrade to a newer version of Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility problems between various versions of Word, integrating Word with different Office apps like Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and online training classes tailored for individuals or groups.
VMware NSX Architecture Consultant Services
VMware SRM Disaster Recovery Consulting
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent process for restoring applications and services quickly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist your organization to plan, deploy, test and maintain a DR system powered by VMware Site Recovery Manager.
Remote Troubleshooting SCOM 2012 R2
MCSE Expert Certified Operations Manager Migration Computer Consulting
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and offer companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to fix serious issues detected by SCOM 2012.
Exchange 2013 eDiscovery Support and Integration
Exchange 2013 Security Integration Services
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These improvements affect vital areas like ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Exchange 2013, design an efficient test and rollout plan, and train your IT staff to manage your Exchange 2013 environment. Progent also offers affordable remote support and management for Exchange 2013.
Consultant Services Skype for Business and Cisco Unified Communications
After Hours Skype for Business certificate management Consultants
Progent's consultants offer online and onsite expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and validate a security environment for your Skype for Business solution that is compliant with government and industry requirements.
24/7 Excel 2016 Specialists
Microsoft Certified Partner Office 365 Management Computer Consultancy Group
Progent's Microsoft Office and Office 365 consultants can assist businesses to integrate Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that provides fast return on investment and promotes better business results. Progent can assist your company to integrate Office or Office 365 apps with one another and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility issues between various versions of Office and offers customized online training to individuals and teams.
SCCM 2016 Device Management Consulting
SCCM 2016 Cloud Integration On-site Technical Support
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health reporting, enables secure end-user self service, and offers a single point of control for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help your organization with any aspect of designing, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
24 Hour Integration wireless IP phone integration
Online Help wireless IP phones and Meraki APs
Progent's Wi-Fi IP phone configuration consultants offer remote and on-premises support to help your organization build and manage a Cisco Wi-Fi IP phone deployment by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
24-7 Microsoft Data Recovery South Dakota
Tennessee Server Administration
Progent’s National Support Center provides nationwide remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service experts provide phone help and online secure network access to troubleshoot and resolve network problems quickly and affordably. The scope of IT experience represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to appropriate specialists as required.
Microsoft Data Protection Manager 2012 Remote Consulting
Best Remote Troubleshooting SCDPM 2012 and Hyper-V
Progent's Microsoft-certified consultants can provide online or onsite expertise to help organizations of any size to plan, implement, administer, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed support for resolving particularly challenging issues, or comprehensive project management support. Progent can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Online Support Dynamics GP
Dynamics GP Accounting Consultant Services
Key characteristics of Dynamics GP/Great Plains accounting include a modular design that allows you to buy only the components you need, a standards-based architecture built on Microsoft technologies to secure your investment and provide a tightly interconnected environment, advanced reporting services that allow you to track all activities, revenues and spending and sales patterns, integration with Microsoft Office to enable access to corporate information, the capability to integrate information from virtually any db software or desktop application into Microsoft Dynamics GP, and an open design that makes it easy to develop custom programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains consultants to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
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