For fast online help with computer security problems, companies in Pittsburgh, PA, can find world-class troubleshooting from Progent's security engineers. Progent's online support consultants are ready to provide fast and low-cost assistance with security problems that threaten the viability of your information system. Progent's accredited engineers are certified to support environments based on Microsoft, Linux, macOS and OS X, Solaris, and major versions of UNIX. Progent's wide array of consulting services encompasses firewall technology, email security, protected system infrastructure, and business continuity preparedness. Progent's support staff has earned the industry's most advanced security credentials including CISA and Certified Information Systems Security Professional.

Progent offers remote security assistance on a per-minute basis without minimum minutes and without extra charges for setup or after hours service. By billing per minute and by providing world-class expertise, Progent's billing policy keeps expenses low and eliminates scenarios where quick fixes turn into major charges.

We've Been Attacked: What Should We Do Now?
Cybersecurity ConsultantsIf you are now faced with a security emergency, go to Progent's Emergency Online Computer Help to see how to get immediate aid. Progent has a team of veteran network security experts who offer remote and onsite support that includes containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future attacks.

For organizations who have prepared carefully for an attack, the step-by-step post-attack handling model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a major security penetration.

Introduction to Progent's Security Services
Coordinating computer security plus staying ready for restoring vital data and systems after a security breach requires a continual process involving an array of tools and processes. Progent's certified security consultants can support your business at any level in your efforts to secure your IT network, from security assessments to designing a complete security strategy. Key areas supported by Progent's security engineers include Planning and Prevention, Information Recovery and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Threats.

Designing and Building Protected Networks
Any company should have a thoroughly thought out security plan that includes both proactive and reactive elements. The proactive strategy is a set of steps that works to minimize security gaps. The reactive plan specifies activities to assist security personnel to evaluate the damage caused by an attack, remediate the damage, document the experience, and restore network functions as quickly as possible. Progent can show you how to incorporate security into your business operations. Progent can configure auditing software, create and execute a safe IT architecture, and recommend procedures and policies to optimize the safety of your information system. Progent's security experts are available to help you to set up a firewall, deploy protected remote access to email and information, and configure an efficient VPN.

If you are interested in an economical way for outsourcing your security management, Progent's 24x7 Network Support Services feature automated online system tracking and fast response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud infrastructure and that are compliant with government and industry data security standards. (Learn about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)

Data Recovery and Security Forensics
Progent offers skill in recovering systems and servers that have been hacked, are in question, or have ceased to function as a result of a security breakdown. Progent can show you how to assess the losses resulting from the attack, return your company to normal functions, and recover data compromised as a result of the attack. Progent's certified engineers can also oversee a thorough forensic evaluation by examining event logs and utilizing a variety of proven assessment tools. Progent's experience with security issues reduces your downtime and allows Progent to propose efficient strategies to prevent or mitigate future attacks.

Ransomware Removal and Restoration Consulting
Progent offers the services of experienced ransomware recovery consultants with the knowledge to reconstruct a network compromised by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware cleanup and restoration services.

Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning tools to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical data, applications and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified security engineers offer world-class consulting support in vital facets of network security such as:

Information Risk Audits and Security Compliance Assessment
Progent offers expertise with information risk evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of comprehensive network tests to uncover possible security holes. Progent has extensive experience with scanning utilities and can help your company to understand assessment results and respond efficiently. Progent's security engineers also offer web application validation and can conduct expert assessments of corporate-wide security to determine your organization's compliance with key global security standards such as FISMA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security including stationary wireless appliances plus portable devices. Read additional information about Progent's Information Risk Evaluation and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver in-depth consulting services for Cisco's entire family of protection and Virtual Private Network (VPN) solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Read more details concerning Cisco Protection, VPN and Wireless Help.

Additional Firewall and Virtual Private Network (VPN) Technologies
As well as supporting a broad range of protection technologies available from Microsoft and Cisco, Progent can provide businesses of all sizes advanced consulting for products from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:

Stealth Intrusion Checking Consulting
Unannounced penetration checking is a key technique for helping companies to determine how vulnerable their information systems are to real-world threats by revealing how thoroughly network security procedures and technologies stand up to planned but unpublicized intrusion attempts launched by veteran security specialists utilizing the latest intrusion methods. Read the details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
CISM Consultants for Pittsburgh, PennsylvaniaCISM identifies the fundamental skills and worldwide standards of performance that computer security professionals are expected to achieve. It offers business management the assurance that those who have been awarded their certification possess the experience and knowledge to offer effective security administration and consulting support. Progent can offer a CISM-certified expert to help your organization in critical security areas such as data protection governance, risk management, information security process control, and crisis handling support.

Read more details about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier System Security Professionals for Pittsburgh, PennsylvaniaProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP accreditation as a result of demonstrated experience, extensive study, and exhaustive testing. CISSP qualification recognizes mastery of an international standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge included under CISSP include cybersecurity administration practices, security design and models, connection control systems, software development security, business processes security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.

Read additional details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Pittsburgh, PennsylvaniaProgent's ISSAP Certified security consultants have earned ISSAP accreditation following thorough testing and extensive hands-on work with information security design. ISSAP consultants have comprehensive knowledge of access control mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can assist your company with all phases of architecture security.

Find out the details concerning Progent's ISSAP Accredited Secure System Architecture Engineering Support.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your organization to follow modern system security engineering principles and techniques in system development, evaluate system security designs according to cybersecurity engineering leading practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, define efficient design strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational goals with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Expertise
CISA Cybersecurity Auditor Experts for Pittsburgh, PennsylvaniaThe Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has candidates pass an extensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security audit engineer able to assist companies in the fields of IS audit process, IT governance, systems and architecture planned useful life, IT support, safeguarding information assets, and disaster recovery preparedness.

Learn more information about Progent's CISA Support Services.

CRISC Network Risk Mitigation Experts
CRISC-certified Network Risk Experts for Pittsburgh, PennsylvaniaThe CRISC certification program was initiated by ISACA in 2010 to validate a consultant's skills to plan, implement, and support information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help your company to develop and carry out a workplace continuity or disaster recovery strategy that follows leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and IT budget. Progent's risk mitigation expertise is a good fit the services available from Progent's CISA-Certified consultants for impartially assessing your IS control design and also with the services of Progent's CISM experts for implementing security policies.

Learn additional information about Progent's CRISC Risk Mitigation Support.

GIAC (Global Information Assurance Certification) Support Expertise
Network Security Experts with GIAC (Global Information Assurance Certification) for Pittsburgh, PennsylvaniaGIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security experts. GIAC's mission is to verify that a certified professional has the skills appropriate to provide support in vital areas of network, information, and application security. GIAC certifications are recognized by businesses and government organizations throughout the world including United States NSA. Progent offers the support of GIAC certified professionals for any of the network security services covered within GIAC certification programs including assessing security systems, security incident response, traffic analysis, web application security, and security information and event management (SIEM) solutions.

Read more details concerning Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Consulting Services
If your organization is situated in Pittsburgh or anywhere in the state of Pennsylvania and you need computer security consulting, call Progent at 800-993-9400 or see Contact Progent.

Pittsburgh Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Pittsburgh Metro Area.

Pittsburgh Onsite IT Consulting
Progent location in the Pittsburgh Metro Area

City Street Address Contact Information
Pittsburgh 606 Liberty Ave
Pittsburgh, Pennsylvania 15222
Sales Phone: 412-387-1444

Link: Pittsburgh Network Support Services

An index of content::

Advantages of IT Outsourcing White Papers IT Outsourcing Advantages Article
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Amazon EC2 instances Reports
Amazon SQS Design Firm

Progent offers cost-effective online consulting to assist businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed consulting to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.

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Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud deployments. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and disaster recovery.

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Progent can help you with every phase of Microsoft Azure migration including requirements analysis, prerequisites evaluation, system architecture, pilot testing, implementation, automated management, performance tuning, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help your IT staff to set up and debug firewalls and VPN tunnels so that your users can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.

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Dynamics GP 2010 software is a comprehensive business management solution that integrates information and operations throughout your company, interfaces seamlessly with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and manage a reliable, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP 2010.

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Exchange 2000 Server Setup and Support
Exchange Server 2000 Support Services

Years of background with Microsoft's email technology has made Progent one of the most knowledgeable computer support companies in California for integrating email solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses derive all the benefits of Microsoft Exchange Server under common situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 Email environment, and outsourcing your Exchange Server administration.

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SCCM 2016 Computer Consultant

System Center Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, allows secure self service, and offers a common point of control for managing multi-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help your organization with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

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Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local service firms who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports transmitted by every consultant to each customer. The discipline of documenting and archiving support activity allows more effective support and avoids a slew of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of vital service information.

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Consultant Services for Internal Security Scan

Progent provides small businesses two specially designed security inventory packages that include, at a preset fee, remotely managed inventory scans of your security profile which are analyzed by professional security engineers who interpret the data collected by the scan, present objective summaries of your current network security, and make suggestions for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while providing enterprise-quality evaluations of your network's vulnerability to assault.

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Specialist for IT Management Outsourcing

Progent's ProSight portfolio of managed services are intended to offer businesses who have small in-house IT administration and support staffs with affordable access to world-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include flat-rate network maintenance expenses, automation of common administrative processes, continual absorption of new technology, graceful migration from older systems to up-to-date solutions, improved fit between computer technology with strategic objectives, access to seasoned IT consultants, and allowing management to focus on business issues rather than ever-changing network technology.

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Forefront Threat Management Gateway 2010 is based on the proven security technologies of Internet Security and Acceleration Server and offers a easily managed web gateway that acts as a single-server solution for a variety of security features including an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, permits custom reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to lower costs and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist you to migrate economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.

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For small companies interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to

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Progent provides nationwide urgent help and troubleshooting services for companies that operate environments powered by variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides maximum return for your IT budget by preserving user efficiency and limiting the time charged for computer analysis and repair. Sophisticated online access utilities and experienced technicians and consultants allow Progent to handle most IT problems without squandering time and expense by going to your site. In most of situations your IT problems can be remediated by telephone or via a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist you with the toughest system problems.

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Progent can help you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and increase worker output by making sure that operating systems and applications are always up to date, tracking product licenses, and monitoring usage profiles to help you make smart buying decisions. Once you are ready to update your SCCM 2007 device management solution, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.

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System Center 2016 delivers major improvements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.

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LifeSize Telepresence Consultants
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Progent offers the expertise of a veteran specialist with extensive experience configuring, maintaining, and enhancing telepresence platforms from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal network support team, your ISP, and your video conferencing platform supplier to help your organization maximize the business value of your video conferencing ecosystem.

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Internet Security Auditing
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For small and midsize organizations, computer security and information assurance and compliance is excessively complex to master but too risky to overlook. The world's biggest institutions have been breached, and the leading cloud services have occasionally been knocked out. It seems like there's no place to hide. Progent has made it affordable for small and midsize organizations to carry out critical IT security projects successfully by offering the benefit of billed time to the nearest minute with no minimum billing for online help. You can have the help of a seasoned computer expert to provide just the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any aspect of network security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security plan.

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Progent can provide the support of Microsoft-certified engineers and seasoned software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security consultants to help your business to assess the potential benefits of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

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Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or onsite integration and troubleshooting services to help you to plan, implement, upgrade, optimize, manage and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless access points to work with your specific workplace design, construction, and expected workloads.

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System Center 2016 delivers important enhancements in the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

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Progent offers the support of BlackBerry-premier experts who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry expert and minimizing the expense and hassle of maintaining a mobile workgroup. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient remote support model, provides small and mid-size companies an efficient option for integrating BlackBerry technology productively into their IT system.

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Progent offers two low-cost service packages designed to enable small businesses to get an objective network security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, an engineer runs an extensive examination of your network from outside your company firewall to determine potential risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from an authorized machine within your company firewall to uncover the risk to inside assaults. The two security inventory packages are configured and run from a protected remote site.

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Progent wants to hire fulltime, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system consultants who have Cisco CCDP or CCIE certification; security consultants who have CISSP or CISM or equivalent security credentials; and advanced network design experts with experience in mobile access, wireless networking, service continuity, disaster recovery, information protection, and virtual servers. Progent also is looking for employees who can join our team of desktop service technicians and remote troubleshooting experts. In addition, Progent is seeking talented administrators able to operate effectively in our fast-paced, virtual office environment.

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Progent's Linux consulting services provide small companies and developers assistance with managing and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of expertise provides you with an easy one-stop consulting firm to help you create and manage a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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The Certified Information Systems Auditor credential is a prestigious achievement that represents mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass a comprehensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the areas of IS audit process, IT administration, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of data assets, and disaster recovery planning.

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Progent's Cisco CCIE-certified network infrastructure experts can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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Progent's certified Wi-Fi experts can assist you to evaluate the advantages of adopting Catalyst wireless controllers to manage Wi-Fi deployments of any scale. Progent can help you to maintain and troubleshoot your current Wi-Fi environment or help you design and implement a smooth migration from legacy wireless controllers to current models.

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Progent offers expert help for each step of your Exchange Server 2010 migration including end-to-end project management, site readiness preparation, project planning, cost estimates of all new software licenses and equipment needed, recommended sourcing, pilot verification at client location or at Progent's test facility, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old system, and training for client's support group and users.

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If you want to update your production web site, build internal webs for applications such as human resources or employee training, establish a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and experienced web developers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web solutions.

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network infrastructure documentation management Specialists
password management system Technology Professional

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of the time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.

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Outsourcing for Microsoft Exchange 2000 Upgrade
Microsoft Exchange 2000 Specialist

Years of background with Microsoft's Exchange products makes Progent among the most qualified computer consulting firms in California for integrating email solutions powered by Microsoft Exchange Server 2000. Progent is expert in helping small companies derive the full advantages of Microsoft Exchange Server under typical situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 Email environment, and outsourcing your Exchange Server management.

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Specialist for Private Clouds for Small Businesses
Specialist for Private Clouds for Small Businesses

Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified consulting team to provide small and midsize companies with a comprehensive IT outsourcing alternative that enhances network dependability and protection, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical business application servers supported within a secure and reliable data center on a fast, non-stop virtual machine configured and maintained by Progent's network support professionals.

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Exchange 2016 Office integration Network Consulting
Exchange 2016 Migration Consultant

Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Windows 2003 Support and Help

The experience of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft technology, ensures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with designing, deploying, administering and supporting powerful IT solutions based on Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.

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Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations plus a revamped architecture. These enhancements favorably impact vital facets of IT such as ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange Server 2013.

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Support Services for System Center 2016 and VMware Integration
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Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from a previous release of System Center, or debug your System Center environment.

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Progent's ProSight Virtual Hosting service combines proven virtualization technology, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network dependability and security, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and key business application servers supported within a safe and fault tolerant data center on a fast, high-availability virtual machine set up and supported by Progent's computer support professionals.

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Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and fixing SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and set up SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.

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Progent's Power BI consultants can assist your business to design, install, maintain, update or debug your Power BI business analytics solution. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can help you implement and administer an on-premises, cloud, or hybrid environment for Power BI.

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Progent has been providing SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in individual jobs related to your SharePoint 2013 deployment.

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Progentís Cisco-Certified technology consultants offer professional PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and secure access services. Extending from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of security, performance and availability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management solutions. Progentís Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for safeguarding the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 engineers can help you design, cost-justify, pilot, implement, configure and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.

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With virtual servers, businesses are able to run many virtual machines on a single actual server. Virtual server technology allows IT organizations to gain all the advantages of server segmentation, while avoiding the costs that goes with buying extra server equipment. Virtual servers are also the critical technology for building private clouds, which provide important benefits including reducing the costs of capital equipment, datacenter facilities, and administration while improving data protection, system availability, and disaster recovery. Other useful server management options include server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management consultants can help you in all areas of server virtualization and management to enable your company to cut expenses and save time.

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Progent can assist your organization to utilize Cisco's networking products to create a robust foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in key areas such as resource consolidation, security and compliance, versatility, availability, and disaster recovery.

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Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to upgrade from an older version of SCVMM or from a third-party management system, and Progent can help you to optimize and troubleshoot your existing SCVMM environment so you realize the highest possible business value.

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Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows users.

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Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, enhancing and repairing SCOM environments and can provide companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to assist you to remediate serious issues uncovered by SCOM 2012.

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Operations Manager Integration Services

Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft certified IT support experts. With Progent's affordably priced IT service packages, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager to offer small business information systems enterprise-class reliability, protection and productivity.

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Progent's ProSight Virtual Hosting combines proven virtual server technology, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive information technology outsourcing alternative that improves network availability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers hosted in a secure and reliable data center on a high-performance, non-stop virtual machine configured and maintained by Progent's network support experts.

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Progent can help businesses of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and ensure you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.

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Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals and information workers, lessening the complexity of creating, deploying, administering, and accessing enterprise data and analytical programs in environments ranging from handheld devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with real-world experience and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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Progent's Linux support services offer small and mid-size companies and software developers assistance with administering and maintaining Linux computers that operate with Microsoft-based networks. Progent can give your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise offers you an easy one-stop consulting firm to help you build and manage a protected and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.