Immediate Remote Help for Pittsburgh Information Networks
Immediate Remote Consulting for Pittsburgh SystemsFor companies located in Pittsburgh or anywhere in the state of Pennsylvania, Progent offers remote technical support for information systems based on Microsoft Windows, Cisco, macOS and OS , or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have provided online troubleshooting to companies in all 50 states in the U.S. (See recommendations from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified engineers to help with challenging networking problems, plus the assistance of CISA and CISSP-qualified cybersecurity consultants to handle advanced security architecture and troubleshooting issues.

Progent's online technical support engineers provide exceptional value due to the fact that they have the real-world background and have access to the advanced technology necessary to resolve most network problems quickly. Efficient support lowers immediate costs because solutions require minimal billable consulting minutes. Remote support also avoids the expense of sending a consultant to your site. Your company saves additionally in incidental expenses by minimizing or avoiding network outages and related costs stemming from business disruption, upset clients, unproductive employees, and distracted management. Progent's advanced online technical support experience is especially important for organizations that are dependent on public clouds for critical network infrastructure or applications like Microsoft Azure, Amazon Web Service, or Exchange Online, where onsite IT support may not be an option.

Progent's billing policy for remote support is structured to leverage your network support dollar. Progent charges by the minute for phone consulting, so you are billed exclusively for the services that you actually get. Unlike typical online support companies, Progent asks for no service activation fee or minimum payments. Progent's one-minute granularity and clean policy for billing do away with scenarios where speedy. minor repairs manage to turn into major invoices. Progent's penchant for dealing with technical issues quickly means you spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has refined an array of optimized technologies and proven methodologies that promote the highest degree of effectiveness for remote technical support and repair for IT systems of all sizes. Progent offers protected Virtual Private Network support for gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity allows the consultants of Progent's Technical Response Center to connect to your company's network remotely without violating corporate security.

Progent's advanced service database application keeps detailed histories for the service that Progent's customers have been provided. Progent's staff consultants have access to the history of all help delivered to every Progent customer by any engineer. This history of trouble tickets and fixes is structured as a quickly searchable support database that permits Progent's remote technical engineers to share their experiences company-wide to make sure that the effectiveness of Progent's support improves over time. Progent's advanced certifications and working associations with key vendors including Cisco and Microsoft open up additional massive technical support knowledge bases and allow quick response from vendors' internal engineering staff with the result that Progent's online consulting experts are able to determine the most efficient solutions promptly.

Online support services available from Progent to businesses in Pittsburgh and throughout the state of Pennsylvania include:

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a family of low-cost, fixed-price managed services intended to enable small and mid-size organizations to utilize the same cutting-edge IT solutions deployed by many of the industry's top enterprises. Progent's ProSight series of network monitoring and management services addresses all critical facets of information technology including email content filtering, threat defense based on machine leaning, automated backup/recovery, infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the complete threat progression including filtering, detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that helps you prove compliance with legal and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and enables fast recovery of critical files, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to provide web-based control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, optimize and troubleshoot their networking appliances like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when problems are detected. By automating tedious management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate up to half of time spent searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an unbiased assessment of the health of their information system. Based on a selection of the leading remote monitoring and management tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable Active Directory environment. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with information security requirements, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's ability either to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery environment that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Services Offered by Progent
Progent offers the skills of world-class online consulting professionals for contract IT programs. Progent's charges for longer-term development or consulting tasks are set according to the qualifications of the engineers involved. Progent's background in these important areas of information technology allows customers to complete critical projects economically and on schedule. Progent's special online engineering services include:

  • Help Desk Call Center Support
    Progent's Call Center programs for organizations with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, shared Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small businesses a complete service desk solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most problems.

    Progent's Help Desk consulting support can assist you in creating an efficient new Call Center or revamping your established organization, selecting or modifying Call Center application software to meet the special needs of your company, or providing occasional phone support personnel to supplement your internal Help Desk resources to handle unusually busy situations such as software transitions, major updates, or rolling out brand new business software.

    Progent's Help Desk Call Center team of veteran network experts gives your computer users in Pittsburgh or anywhere in the state of Pennsylvania rapid access to an efficient support resource with extensive experience providing phone help and online diagnostics for IT systems based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's focus is to give the Call Center recognition as a major enabler of company performance, and Progent's policy is to fix instead of simply document IT problems.

  • Business Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Group provides phone-based advanced engineering support and education in specific application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers expertise, custom programming, and education for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more information concerning Progent's expertise, customization, and training offerings, see Progent's Business Application Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 unifies and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; cohesive management of heterogeneous environments that include Linux, Hyper-V and VMware; and better cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Pittsburgh, or anywhere in the state of Pennsylvania, online IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can configure SCOM for your environment so your computer support is proactive and automated. By detecting potential problems before they evolve into downtime, system monitoring can minimize inconvenient and expensive service failures. Progent can also utilize network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft networks, or environments based on a mix of platforms.
How Your Pittsburgh Company Can Contact Progent's Online Support Experts
To get in touch with Progent about urgent phone-based assistance with Microsoft, Apple macOS and OS X, or Linux computer systems, go to Progent's Emergency Remote Support, call 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Pittsburgh or throughout the state of Pennsylvania, Progent's online computer support engineers are ready to provide effective and economical IT support whenever your organization needs it. More than 15 years of delivering online technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting skills and to fine tune remote access tools to fix IT problems rapidly while eliminating the expense and lost productivity that comes with in-person support calls.

Even if your Pittsburgh company has a local independent consultant or employs a full time IT staff that know how to deal with ordinary network issues, Progentís Microsoft and Cisco certified consultants are available to offer a convenient and transparent virtual extension of your local resources in cases when your regular service personnel either don't have the time or the knowledge to deal with unexpected system emergencies or particularly complex integration projects.

Benefits of Progent's IT Support for Organizations in Pittsburgh
Progent's online network troubleshooting services enable your Pittsburgh company to experience the benefits of timely, expert IT support without the cost of managing a full-time IT organization. Your network will derive greater business worth by becoming more reliable, efficient, and secure. Advantages to your company include:

  • Seamless remote expansion of your local support resources
    With most offices in Pittsburgh or anywhere in Pennsylvania, nearby network support resources, whether represented by independent consultants or an internal IT staff, can resolve typical network problems. On the other hand, major troubles may occur when your regular resources are overstretched or unavailable, and some trouble may stem from IT products that is unfamiliar to your local support technicians. In these instances, Progent's online support specialists provide a convenient, fast, and budget-friendly solution to augment your local resources and to pass on useful information to improve your capability to handle future problems in-house.

  • Less Reliance on Freelance Service Providers
    For network support, smaller offices often depend on individual freelance service providers. Although independent service people have less internal costs than larger consulting firms and can often charge marginally less, they are occasionally overbooked, making it hard to respond quickly to urgent situations. If an independent consultant is busy with another client, sick, on vacation, or in class, the lack of reserve personnel may force your company to go without help during an emergency. As your company grows, system unavailability and problems with critical software are more expensive. The budget you thought you were saving on a freelancer can be eaten up fast by lost productivity. Progent provides a ready source of backup service expertise to insure your network stays available.

  • Create a Scalable Foundation for Smooth Growth
    Companies typically begin with an information architecture created on a shoestring budget. Without a strong framework, band-aid repairs often get piled on top of a weak foundation. As a network grows, stability and expandability issues can impede the productivity of the organization. Such poorly designed systems require proper assessment, intelligent long-term planning, and broad-based IT knowledge to upgrade to a network infrastructure able to offer the stable foundation to handle vital business requirements and ease future expansion.

  • Interact with Solution Providers Rather Than Product Resellers
    Smaller offices need advice and technical training to negotiate an ever more complex maze of product options capable of accelerating business success and improving productivity. Businesses hardly need a network consultant who is attempting to sell a certain vendor's technology. Network support and product selling can result in a scenario where the proposed solution is designed around a profitable technology instead of the true needs of a client. Progent eliminates these conflicts of interest by offering just services rather than products. This allows Progent to align IT consulting with the real needs of customers.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, depth of IT expertise, refined remote support software, and familiarity with corporate IT enable businesses to escape the pitfalls of excessive reliance on smaller consulting organizations, individual freelance service providers, or over-stretched in-house resources.

Progent stands out by providing:

How Does Our Company Begin Getting Online Network Support from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, visit Immediate Online Support.


An index of content::

64-bit Computing Consultancy Cisco Certified 64-bit Computing Engineer
Active Directory Network Consultant Microsoft Certified Partner Windows 2008 Active Directory Remote Support
Consultant Services for System Center MOM
Microsoft System Center Operations Manager Consulting Services

Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix serious issues uncovered by System Center 2012 Operations Manager.

Arden IT Consulting Services California Consultants
Assessment for BlackBerry Smartphone Solutions Provider for RIM BlackBerry Santa Ana-Costa Mesa
Augusta Georgia Integration Services Augusta Aiken Independent Support Outsourcing
Best Cisco CCIE Technical Services Riverside County California Corona Chino Hills Yorba Linda Microsoft Windows Migration Company
Private Cloud Integration Consult
ProSight Virtual Server Private Cloud Hosting Technology Professional

Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits including lower capital costs, reductions in operational expense, improved executive focus, enterprise-class security, enhanced availability, and business continuity.

BlackBerry BES Small Business Computer Consulting Group Small Business IT Consultant for BlackBerry Software in Indianapolis Indiana
BlackBerry Desktop Manager Computer Consulting Small Business IT Outsourcing Firms for BlackBerry Exchange Stamford
BlackBerry Exchange Outsourcing Companies BlackBerry Email Consultancies
BlackBerry Network Repair Service Omaha Integration Firm for BlackBerry Software Omaha Council Bluffs
BlackBerry Professional Software Consultants BlackBerry Professional Software IT Consulting Group
BlackBerry Smartphone Integration BlackBerry Wireless Configuration
Bridgeport Network Consulting Group Top Rated Small Business Network Software Outsourcing Consultant Bridgeport, CT
Exchange 2013 SharePoint integration Online Consulting
Exchange 2013 Collaboration Computer Consultant

Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a revamped architecture. These enhancements affect key IT areas including ease of administration, high availability (HA), security, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Exchange 2013, design a cost-effective test and deployment plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online support and management services for Exchange Server 2013.

CISSP Consulting Firewall Cybersecurity Company
CISSP Technical Support Virginia Beach South Hampton Roads CISSP Intrusion Detection Virginia Beach
Office Word VBA Developer Firms
Engineers for Office Word 2013

Progent's Microsoft Office Word and Office 365 Word consultants offer a wide range of economical online consulting services to assist your organization to manage and troubleshoot your current Microsoft Word environment or assist you to migrate to a newer release of Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility issues between different versions of Word, interfacing Office Word with other Microsoft Office applications such as Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security consulting, smart phone synchronization, and online training customized for individuals or groups.

CentOS Linux, Sun Solaris, UNIX Remote Troubleshooting in Motor City Suse Linux, Sun Solaris, UNIX Network Consulting
Consulting Services for System Pilot Testing Lab
System Pilot Testing Lab Consult

The Progent Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, the lab cuts capital outlay and engineering risk and helps keep critical IT projects on schedule.

Cisco CCIE Installer in Orange County California Microsoft Exchange Computer Support Consultants Orange County
Barracuda Backup and vSphere Consultant
Barracuda Backup LiveBoot Onsite Technical Support

Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical storage device built by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting services to assist you to plan, configure, operate and troubleshoot a BDR solution built on Barracuda technology.

Cisco Networking Help in El Paso County Colorado Network Design and Consulting for Cisco
Cisco Professional Davidson County Tennessee Cisco Software Outsourcing Consultant Nashville Goodlettsville
Cisco Service Providers Cisco Small Business Network Consulting Companies
Cisco Solution Providers Cisco System Consulting in Ontario California
Microsoft Operations Manager Technical Support
MOM 2007 On-site Technical Support

Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and customize SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious problems detected by SCOM 2012.

Co-managed Help Desk Support Services Award Winning Virtual Service Desk Technology Consulting
Computer Consulting for Tracking Service Costs Service Database IT Services
Consultant Services for Catalyst Ethernet Switch Catalyst Ethernet Switch Professionals
Barracuda Backup and VMware ESXi Specialist
Support for Barracuda Backup Inline Deduplication

Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help you to plan, configure, operate and repair a BDR system based on Barracuda technology.

Consultant Services for Cisco ASA Firewall URL Filtering Firepower Management Center Remote Support
Server Management Specialists
Mission Critical IT Applications Technical Support

Server proliferation puts pressure on network budgets and management resources. Server consolidation through a virtual architecture promises lower TCO of servers and quicker ROI, more leveraged utilization of physical computers, streamlined operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual servers are resource consolidation, low-cost hosts for line-of-business legacy software based on outdated operating systems, and inexpensive quarantine of program development or evaluation systems from production systems.

Consultants for Windows and Solaris Nationwide Windows and Solaris IT Consultants
Cybersecurity Tech Services for Check Point 16000 Firewalls Check Point Security Gateways Security Tech Services
Entourage On-site Support
Entourage and Exchange Support

Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to receive and transmit email, search the GAL, import addresses, sync up appointments, and invite people to conferences via your Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also offers specialized one-on-one Entourage education.

Data Mart Contract Programming Firm Web Site Contract Programmer
Des Moines Upgrading IT Outsourcing Companies for Des Moines
Downers Grove, Illinois On Site service Downers Grove, IL Support Consultants
Emergency Phone Support Support Firms Muscogee County Georgia Microsoft Network Network Administration
Mac Office Word Trainer
Mac Office Word Training Professional

Progent can provide one-on-one education customized for people who wish to expand their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for Mac application software.

Engineer for Cisco RADIUS Security CCIE Certified Technology Consulting
Exchange 2010 Load Balancing Consultants Top Quality Exchange 2010 Collaboration Setup and Support
Engineers for Exchange 2010 Disk Availability Group
Technology Consulting for Exchange 2010 Configuration

Progent's Microsoft-certified consulting engineers can assist your organization to determine the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and implement a smooth migration to Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast ROI by increasing your workers' efficiency, lowering the cost of equipment and support, streamlining administration, and integrating your vital communications platforms.

Exchange 2019 Server Online Consulting IT Services
Florida Support Organization Jacksonville, Miami, Orlando Networking Companies
Fort Lauderdale, FL Information Technology Consulting Company Fort Lauderdale Networking Help
Fresno, CA Server Integrators Fresno, CA Consulting Services Firm
Full-Time Job for Computer Consultant Telecommute Jobs
Garland, Texas Computer Network Consultant Texas Small Business IT Consulting Firm
Great Plains Support Microsoft Financial Software Technology Consulting Services
IP-PBX Network Consulting CCIE Certified 8800-EX Wireless IP Phone Online Technical Support
IT Outsourcing Companies for Kentucky Award Winning Network Architect Firms
Information Technology Management SQL Server 2012 Consulting Companies
Lansing, Ingham County Microsoft Network Network Admin Companies Lansing, MI IT Consulting Group
Mandrake Linux, Solaris, UNIX Support in Cincinnati Integration Cincinnati, Hamilton County
Engineer for Mac and Outlook Web App
Entourage and Exchange Computer Consultant

Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and send messages, examine the GAL, import addresses, sync up calendars, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.

Mesa, AZ Small Business Computer Consulting Firm Migration Company for Mesa, AZ
Solaris with Windows Engineers
Windows, UNIX, Solaris Computer Engineer

Progent can assist your business to design and execute an efficient transition from a UNIX-based IT environment to a network powered by Windows and suited for supporting Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your data and reduce productivity discontinuity by developing an efficient migration strategy that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current infrastructure, transition planning and testing, MS Exchange migration services, data and application migration, and server and storage system transition and economization.

Microsoft Engineer From Home Job in Oakland Airport OAK Contract Job Opportunities for Microsoft MCA Consulting Union City CA
Microsoft Exchange Computer Consultancy Company in Little Rock, AK Remote Help Desk IT Manager in Little Rock, Pulaski County
Microsoft ISA Server 2006 Online Support
Technology Consulting Services for Internet Security and Acceleration Server 2006

ISA 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server consultants can help you plan, rationalize, pilot, install, customize and manage the Standard or Enterprise edition of ISA Server on your information system.

Microsoft Exchange Server 2007 Onsite Technical Support Migration Consultant for Microsoft Exchange Server 2013 in Spokane Washington
Microsoft Pittsburgh, Pennsylvania Design Company Virginia Beach Norfolk Newport News Support Outsourcing for Microsoft SharePoint 2010
Microsoft SQL Server 2016 Consultants Boston Cambridge Consultancy Services Group
Microsoft SQL Server 2016 Help in Honolulu, HI Network Engineer Honolulu, HI
Microsoft SharePoint 2013 Technology Consulting Wichita Kansas Microsoft SharePoint Server 2013 Remote Consulting
Microsoft and Cisco IT Consultants Ventura Camarillo Newbury Park Networking Integration Consulting in San Buenaventura
Cisco VoIP Network Engineer
Consultant Services for Cisco VoIP Phones and CUBE

Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Montgomery BlackBerry Exchange Network Outsource BlackBerry Enterprise Server Small Business IT Support in Montgomery County, Alabama
Montgomery, Alabama Configuration Services Montgomery Small Office IT Consultant
Moraga IT Outsourcing Firms in California Walnut Creek Systems Consultant California
Network Manager Microsoft Certified Computer Setup
Automated Server Inventory Online Technical Support
Server Monitoring Consulting Services

ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of vital devices that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can impact your business.

Office 365 and on-premises Exchange Online Troubleshooting Integration for Hybrid Office 365 solutions
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Specialists for ProSight Hosting for Virtual Servers
Virtual Machine Hosting Consultants

Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's production servers in an environment that gives the highest degree of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting services are built upon proven virtualization techniques that enable small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor independence.

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Remote Server Monitoring IT Consulting
Remote Support for ProSight Windows Server Management

ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by checking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can disrupt productivity.

Private Cloud Services Consulting Private Cloud Hosting Services Technology Professional
Power BI and SSAS Development Firms
Power BU Hybrid Contract Programmer

Progent's Power BI experts can assist your business to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to organize your source data for Power BI reports and dashboards. Progent can help you implement and administer a local, cloud based, or hybrid network model to run Power BI.

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Project Server Expert Development Project Server 2010 Installation support
QTS Colocation Center Engineer Global Professionals
Network Management Outsourcing for Small Businesses Technology Professional
Small Business Managed IT services Engineers

Progent's ProSight family of managed IT services are intended to provide businesses who maintain minimal in-house IT support teams with low-cost access to world-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed IT services include fixed network management expenses, smart automation of routine management processes, continual adoption of the latest technology, graceful migration from legacy technology to modern solutions, close alignment of information technology with business goals, access to veteran network consultants, and allowing management to concentrate on business issues rather than fast-evolving network technology.

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Engineers for Skype for Business dial plans
Skype for Business Reverse Proxy Server Professional

Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office or Office 365 and streamlines management via integration with Active Directory. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants can provide online and on-premises support to help your company to manage and repair your current Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.

SIP PSTN Trunks Engineer Engineer for CUCM and SIP
SQL 2014 Recovery Services El Paso Texas Help
Windows Desktop Simulation on Apple Mac Information Technology Consulting
VirtualPC for macOS Support Outsourcing

For companies with a mix of Apple Mac and Windows computers, there are two popular solutions for using Microsoft Windows-only software on a Mac: remote access to a physical Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a networked Windows-based PC to run Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so you are able to run Windows programs locally. Progent's macOS and Mac OS X technology support experts can help your business to manage these solutions for using Windows software on your Macs and can in addition help your business to evaluate and install other solutions for Microsoft Windows platform emulation.

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SQL Server 2014 Encryption Key Management Configuration Online Support Services for SQL Server 2014 AlwaysOn
Network Solutions for BSD
Information Technology Consulting Companies for FreeBSD

Progent's UNIX family consulting services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single source to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.

SQL Server 2016 Computer Consultancy Small Business Server Support for SQL Server
Saddle Brook Network Documentation Saddle Brook, NJ Outsourced IT Support
Microsoft Certified Partner Exchange 2010 Collaboration Consultants
Exchange 2010 DAG Technology Professional

Progent's Microsoft-certified engineers can deliver affordable remote and on-premises support to carry out your migration to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded messaging system, educate your network support team and users to get them up to speed quickly on Exchange 2010, and offer continuing management consulting and technical support. Progent's consultants can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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Engineers for Microsoft Windows 10
Windows 10 Installation Technical Support Services

Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project coordination, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and users, and ongoing technical help.

Server Install Plano Consulting Service
Aironet Wave 2 Wi-Fi AP Technical Support
Aironet Wireless AP Support and Setup

Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or onsite integration and troubleshooting support to help your organization to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi access points to work with your specific office layout, building structure, and expected workloads.

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SharePoint Server 2007 Online Support Honolulu Microsoft SharePoint IT Services in Honolulu Downtown
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Microsoft SQL 2008 Online Help
SQL 2008 Help and Support

Progent's Microsoft-Premier SQL Server consultants can provide an array of services to help small companies to design, install, manage, and repair SQL 2008 systems so that they gain the optimum business benefit from Microsoft's state-of-the-art information management technology. Also, Progent can provide help with system architecture, enterprise-wide security, and custom software programming to optimize the business advantage of your IT network.

SharePoint Server 2013 IT Services Support and Setup
iPhone Security Technology Consulting Services
ProSight ESP Endpoint Protection Services Specialists

ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's unique requirements and that allows you prove compliance with government and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also assist you to set up and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware.

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Sun Solaris Firewall Configure UNIX Technology Consulting Services
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Alaska Small Business IT Consulting Group
Louisiana On-site IT Support

Progentís Technical Response Center provides affordable national after-hours online troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide 24x7 phone help and online direct network access to isolate and repair network problems rapidly and affordably.

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Network Companies for Cisco CCIE Online
Cisco Certified CCIE Design Companies

Progent's Cisco-certified CCIE network experts can help you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software support.

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WiFi Management Support and Setup Small Business WiFi Support and Help
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Consultant Services for CISSP-ISSAP Cybersecurity Architecture
ISSAP Certified Security Architecture Professionals

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through rigorous examination and extensive experience with information security design. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-premier security consultants can assist your company with all aspects of architecture security.

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External Security Scan Professional
Internal Network Security Inventory Engineer

Progent has put together two ultra-affordable service packages designed to enable small businesses to get a professional network security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover potential weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, an engineer executes a network scan from a secure computer inside your company firewall to evaluate vulnerabilities to inside assaults. Both security inventory packages are set up and executed from a protected external site.