Pittsburgh Remote Workforce Solutions Support and Consulting
Management and Monitoring Solutions Consulting Experts
Expanding your remote workforce may have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Pittsburgh company to pick the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers support services that go from on demand guidance for helping you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Pittsburgh, Pennsylvania companies to succeed with any aspect of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, data security, data protection solutions, and centralized management.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a unified environment for protecting critical data by managing onsite, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and securing mobile computers and applications. Remote endpoint computers can be personally owned or business owned. IT administrators managing the endpoint computers of telecommuters can utilize Intune to deploy and authenticate applications on devices, push updates and certificates, set up rules for permission to access data and resources, manage passwords, create VPN connections, control how teleworkers share information, set up threat defense, verify security compliance, and delete sensitive information from missing, stolen or decommissioned endpoint devices. Intune can be used with iOS, Google Android, Windows, and macOS endpoints. To find out about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint computers of your at-home workforce, go to Intune mobile endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that helps network administrators to keep off-premises endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for access control, app management, and configuration management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product through a perpetual license. Top features of Workspace ONE include rapid over-the-air provisioning of out-of-the-box notebooks, quick onboarding of new users, policy set up and enforcement for all classes of devices, unifies management reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud services. To learn about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter solution for your Pittsburgh, Pennsylvania business, call
An index of content::
Project Management Test Lab Professional
Load Aggregation Testing Services
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating business continuity strategies, mitigating compatibility issues, and establishing training environments for new technologies. For Progent clients who lack adequate internal resources to configure proper test environments, the lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.
Ubiquiti UniFi WiFi network Professionals
Engineers Ubiquiti UniFi WiFi AP
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple venues with any number of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the expertise of seasoned wireless consultants who can help you to determine the benefits of UniFi products for your environment and help you to plan, deploy, administer, and maintain your UniFi solution.
Microsoft Exchange Server 2010 Migration Specialist
Exchange Server Upgrade Consultants
Progent can provide comprehensive support for each step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site readiness preparation, project planning, specification of all new software licenses and hardware needed, recommended vendor sourcing, system verification at client site or at Progent's testing facility, managing temporary coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for client's support staff and users.
Urgent Services VMware NSX Migration
VMware vRealize Orchestrator vRO Technology Professional
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and fixes and can generate reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the entire logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Firewall Network Install MS SQL
Microsoft SQL Professionals
SQL Server 2005 offers powerful, standardized tools to computer professionals and network users, lessening the difficulty of designing, deploying, managing, and using company information and analytical applications on platforms ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Cisco Firepower Integration Services
IT Consulting Cisco Firesight Management
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized management of modern security features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.
Aironet Outdoor Wi-Fi Access Point Support
Technology Consulting Services Aironet Wi-Fi AP Management
Progent's Cisco CCIE Wi-Fi network experts can provide online or onsite integration and debugging support to help your organization to plan, implement, update, optimize, administer and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to build an enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless access points to work with your specific workplace layout, construction, and expected network traffic.
Microsoft Exchange 2007 Specialists
Engineer Exchange 2007 Server
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
PowerPivot for SharePoint IT Consultants
SQL Server 2012 xVelocity Technology Consulting Services
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and security consultants to assist your business to evaluate the likely benefits of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Technology Professional Network Infrastructure Health Reports
Active Directory Audit Technology Professional
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective evaluation of the health of their network. Based on some of the leading remote monitoring and management tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner and safer AD environment. Both options also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier management, better compliance with information security standards, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and less downtime.
Cisco Certified Experts Nexus Switch Fabric Extender On-site Technical Support
Consultant Nexus Switch Latency
Cisco Nexus switches are engineered to provide the speed, scale, resilience, cloud readiness, density, security and manageability required to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises consulting expertise to assist you to plan an optimal network topology, build pilot environments to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, perform security and compliance evaluations, configure advanced monitoring and alert systems, fully utilize network resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the powerful zero-downtime features available for Nexus family of switches. Progent's consultants can also assist you to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Best Practices Data Recovery
IT Consulting Companies Company-wide Standards for Best Practices
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of real-world professional background, at the forefront of IT service, performing a broad range of IT projects for a large array of customers. Every Progent consultant shares a proven collection of individual best practices that are combined into shared best practices standards that Progent teaches its consulting team. This ensures that you get not just expert technical capability, but also a consultant with proven methods for applying technical knowledge to repair real-world network problems quickly.
64-bit Processing Professional
64-bit Computing Consulting Services
Progent’s Microsoft-certified engineers can assist your organization to enhance your workstations from 32 to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit PC desktop computing, design an efficient upgrade process that minimizes operational interruptions, and deliver inexpensive, expert remote support to aid your company to configure 64-bit desktop operating systems and applications on your existing computers.
Exchange 2019 SharePoint Integration Specialists
Exchange 2019 and Skype for Business Online Technical Support
Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Active Directory Integration Support
Microsoft Experts Windows Active Directory Computer Consultant
Windows Enterprise Directory requires extensive hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Premier consultants are experienced in designing, integrating, and supporting sophisticated Enterprise AD projects. Progent’s fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy legacy version configuration objects in online AD systems, and fixing failed configurations of AD and Active Directory-integrated programs.
Top Computer Consultant Office 365 Portal
Computer Consultant Exchange Online Archiving
Microsoft Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other Exchange infrastructure to lower capital costs and management hassle. You can configure Office 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to assist your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a solution that aligns with your functional requirements and budget, carry out a non-disruptive migration from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your management staff and end users, and provide ongoing consulting and troubleshooting.
Information Technology Consulting Colbolt Linux
Debian Linux Consultants
If you are developing Linux-based software on a network that has Windows-based servers, PCs, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of strategic expertise while avoiding the constant hassle of managing your business network. Through the use of smart server monitoring and by providing remote and in-person assistance as your company needs it, Progent offers an economical solution for maintaining an IT network that features high availability, security, and performance. Progent's UNIX/Linux developer support services include full-service information technology outsourcing, virtual infrastructure, remote and in-person service and repair, network monitoring, and Helpdesk services.
Small Business Remote Troubleshooting
Small Company Consultant Services
If you have a small business IT system with 10 to 50 network users, Progent's computer outsourcing services free your organization from over-reliance on single independent service provider while giving you affordable and dependable access to enterprise-class network expertise. By delivering IT support service when you need it, offering advanced expertise for critical applications, delivering unique support such as 24x7 server monitoring, and charging only for support you use, Progent offers you an economical solution for maximizing the productivity of your small business information system. Progent is the smart way for small organizations to build and maintain a robust and safe IT network and to benefit from fast access to the experienced support ordinarily restricted to enterprises who are able to afford a sizeable in-house IT group.
Urgent 802.11ac Planning Online Technical Support
Wireless Security Computer Consultants
Progent's Wireless Consulting Services offer a fast, affordable way for companies of all sizes to integrate, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Network Consultant Windows Server 2016 Disaster Recovery
Windows Server 2016 Security and Compliance Consulting
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
microsoft operations manager 2016 Troubleshooting
scom 2016 Office 365 integration Consultant
Microsoft System Center 2016 Operations Manager helps to ensure top performance and maximum uptime for key workloads by providing centralized, cross-platform tracking of IT resources installed throughout on-premises datacenters and cloud environments. Progent's consulting group can provide advanced online and onsite support to assist businesses of any size to design, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from earlier releases or from different IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Firepower Support Services
Cisco Firesight Management Support Outsourcing
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control network environments that include local offices, data centers, and cloud resources.
Services Documentation Online Consulting
Service Reporting Online Consulting
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or small support organizations who offer scant documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports sent by each staff member to every customer. The practice of detailing and archiving support activity results in more effective service and avoids a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Linux Network Monitoring Support Services
Nagios for Linux Consultant
Network monitoring ordinarily involves observing a system's resource utilization to help identify data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be used to monitor multi-OS environments where UNIX and Windows coexist. Progent's network support consultants can show you how to use both these tools to optimize and repair your network. Progent's Linux consulting professionals provide small companies and programmers help with managing and supporting UNIX/Linux and Solaris networks that work with Windows-based products.
CIO Specialist
CIO IT Consultants
Progent can provide small companies with an IT management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy appropriate IT products to enhance business processes so they align better with your business goals. Your business can develop and install a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer.
Consult NetApp MetroCluster and FlexPod
Professionals NetApp MetroCluster Synchronous Replication
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's entire family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently following leading practices.
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