Immediate Phone Support for Pittsburgh UNIX, Linux, or Solaris SystemsFor small and midsize businesses in Pittsburgh or anywhere in Pennsylvania, Progent provides technical support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX-family systems and Windows platforms. Progent has delivered remote support to businesses in every state in the U.S. (Refer to Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE-certified network specialists for challenging connectivity issues, plus the services of CISSP and CISM-certified security engineers to handle high-level security architecture and business continuity preparedness.

Progent's remote support services offer excellent value due to the fact that they have the real-world experience and the advanced technology to solve most information system issues rapidly. This reduces immediate expenses since service calls take up fewer billable consulting minutes. Remote help also avoids the expense of dispatching an engineer to your site. Your company benefits even more in incidental expenses by minimizing or avoiding system outages and associated costs stemming from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused management.

Progent's pricing model for online support is structured to maximize the impact of your IT service investment. Progent bills on a per-minute basis for phone consulting, so you pay only for the support that you actually get. Unlike many remote support organizations, Progent asks for no service activation fee or minimum job duration. Progent's one-minute billing unit and clean model for pricing do away with situations where speedy. minor solutions manage to turn into major tabs. Progent's skill at solving technical issues efficiently results in your company spending less cash.

Progent's Remote Support Technologies
Over the years, Progent has refined a set of optimized tools and proven methodologies that ensure the maximum level of efficiency for remote technical support and troubleshooting for small business information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN technology permits the consultants of Progent's online support team to link to your company's network without compromising network security.

Progent's powerful customer support database system includes extensive documentation of all support that Progent's clients have received. Progent's staff service personnel have the benefit of the specifics of all help delivered to each customer by any Progent consultant. This history of issues and resolutions is structured as a conveniently exploitable support database that enables Progent's remote support experts to communicate their knowledge company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's high-level certifications and working associations with key technology companies including Cisco and Microsoft permit access to additional vast support databases and allow priority access to vendors' internal product engineers with the result that Progent's remote service specialists can determine the most efficient resolutions promptly.

Get Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's phone services in Pittsburgh or anywhere in Pennsylvania or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for network help, visit Immediate Emergency Support.

Phone-based Technical Support Services Provided by Progent
Progent's phone-based technical service engineers offer certified skills in a comprehensive array of products and technologies. This wide range of technical skills allows Progent's engineers to resolve virtually any emergency likely to take place in a small company network. Certifications awarded to Progent consultants in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, and Design Associate.

To provide assistance to companies with mixed-platform networks, Progent also provides access to consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional consultants.

Online support available from Progent to small businesses in Pittsburgh and anywhere in the state of Pennsylvania include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services cover a wide array of information technology such as system architecture, email systems, network and process security, UNIX/Linux and Windows integration, VMware products for server consolidation and easy management, and transitioning from legacy applications to the latest Microsoft Windows or Linux environments. Progent's team-based methodology for resolving technical problems enables fast escalation, when required, to consultants with appropriate expertise to tackle challenging scenarios. This expedites repair of urgent problems, reduces lost productivity, and lowers support costs.

    Progent's UNIX and Linux support engineers can offer urgent phone-based help for resolving problems affecting UNIX, Linux, or Solaris systems based on popular versions of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Major Linux variants for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
    Cisco CCIE Engineers for Pittsburgh, PennsylvaniaThe Cisco CCIE credential is the premier accreditation for network consultants, and validates a person's technical skills at the expert level. Cisco qualified CCIEs know how to handle even the most stubborn issues occurring in network infrastructure planning, integration, management, security, and problem solving. Cisco qualified CCIEs operate on a privileged basis with Cisco's internal product support engineers in analyzing problems with IOS Software network management tools and developing alternate approaches or identifying software patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness since their deep expertise permits them to resolve even the most difficult problems rapidly. In typical cases, less experienced consultants can wrestle for many hours or days with the same tasks that a CCIE can fix in minutes. Few service organizations make CCIEs accessible to assist small and mid-size companies. Progent can provide quick telephone contact with a Cisco-qualified CCIE so your company can receive timely support for complex network infrastructure problems that are crippling worker efficiency but are outside the experience of your local computer service providers. Progent's Cisco-qualified CCIE consultants can communicate with your network using state-of-the-art remote troubleshooting technology in order to provide fast, secure, and affordable diagnosis and remediation. Progent's CCIEs offer expertise in the entire range of Cisco's top-selling selection of networking devices including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst switches, as well as Virtual Private Network (VPN) technology.

  • Authorized Windows Support
    Windows Experts for Pittsburgh, PennsylvaniaProgent's Microsoft-certified online service experts offer computer system repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting engineers who can help your company with a broad range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server application development, Skype for Business Server planning and deployment support, Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server and Server Online planning, Small Business Server support, and Windows Essentials cloud integration.

    Progent also offers a full range of online PC desktop support including Windows 7 integration, moving to 64-bit desktop applications, configuring Office 2010, and streamlining PC desktop image creation.

  • CISSP, ISSAP, and CISM Certified System Security Consultants
    CISSP Certified Network Security Professionals for Pittsburgh, PennsylvaniaProgent's certified CISSP and ISSAP security consultants can provide a range of security solutions that can improve the immunity of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against attacks or help you to clean up quickly following a damaging penetration. Security consulting services offered by Progent cover thorough security analysis using tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; quick recovery from virus and worm assaults; installing firewalls; building safe architectures for remote and mobile access; guarding your messaging infrastructure from spam and directory harvest attacks; and instituting round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting services to help businesses of all sizes connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that utilize on-premises IT assets as well as public cloud services. To help you to integrate public cloud services with networks, Progent offers a range of cloud integration support services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Additional Support Services Available from Progent
Progent offers the services of seasoned online consulting professionals for contract projects that small businesses often request. Progent's charges for ongoing development or consulting projects are set according to the qualifications of the consultants involved. Progent's background in these important fields of computer technology enables customers to complete major projects within budget and on time. Progent's project-based online engineering solutions include:
  • Call Center Expertise
    Progent's Call Center service options for small organizations with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Help Desk Call Center outsourcing services are well suited for small companies who don't have the budget to assemble and manage an in-house Call Center but who want quick response from a dependable Call Center with proficient telephone assistance as well as the available expertise to escalate complex trouble tickets to advanced engineers.

    Progentís Virtual Help Desk is intended for bigger businesses and acts as a seamless extension of your current Helpdesk staff. Progent's Virtual Help Desk can serve as an escalation resource to handle complex technical challenges, or be ready in those instances when your ordinary service providers are overwhelmed.

    Progent's Help Desk consulting expertise can aid you in establishing an efficient new Call Center or improving your current organization, identifying or modifying Call Center software to address the particular needs of your company, or providing occasional online personnel to supplement your existing Help Desk resources to handle demanding scenarios like software transitions, major updates, or installing new business software.

    Progent's Help Desk staff of veteran network experts offers your clients in Pittsburgh or anywhere in the state of Pennsylvania immediate communication with a reliable technical support resource with years of background delivering phone help and remote troubleshooting for computer environments powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk Call Center the reputation as a key driver of company productivity, and Progent's aim is to resolve rather than just annotate network problems.

  • Business Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Team provides online professional engineering support and education in special business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom development, and training for popular Microsoft applications such as CRM, Office Project, Microsoft Word, and Microsoft Office Excel. To read more information on Progent's expertise, custom development, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

    Progent's Apple Mac professionals can promote the artistic aspect of Mac systems by offering remote consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special procedures like capturing or digitizing audio/video or configuring an audio/video production facility.

    Online Network and Server Monitoring Support
    Progent can provide businesses in Pittsburgh, or anywhere in the state of Pennsylvania, remote network and server monitoring services centered around MS System Center Operations Manager network monitoring and reporting, customized by Progent for your business so that your network maintenance is proactive rather than reactive. By detecting looming issues before they expand into network outages, system monitoring can minimize stressful and costly service breakdowns. Progent can also deploy network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft environments, or networks based on multiple OS platforms.

How Your Pittsburgh Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency remote help with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Urgent Remote Support, call 1-800-993-9400, or refer to Contact Progent.

Pittsburgh Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Pittsburgh Metro Area.

Pittsburgh Onsite IT Consulting
Progent location in the Pittsburgh Metro Area

City Street Address Contact Information
Pittsburgh 606 Liberty Ave
Pittsburgh, Pennsylvania 15222
Sales Phone: 412-387-1444

Link: Pittsburgh Network Support Services


An index of content::

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Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to guard endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the entire threat lifecycle including protection, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.

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Progent's Linux consulting services offer small companies and developers help with administering and supporting Linux computers that run with Microsoft-powered networks. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience offers you a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Windows with major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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Progentís Wireless Consulting Services provide a fast, economical way for companies of all sizes to integrate, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email access. Progentís Microsoft Exchange help and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.

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Consulting for Fault Tolerant Mutli-location Network

Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small businesses to minimize network downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, backup/restore systems, and transparent system maintenance. Progentís business continuity experts can assist your company to plan and validate an efficient business continuity strategy that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to design, deploy, and support resilient technologies such as redundant Internet connectivity, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location hot backup centers.

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Mission Critical Environment Online Support Services
Remote Support Services for Network Load Balancing

Progentís fault tolerant network consultants provide reliability consulting, disaster recovery services, network load balancing, 24x7 interoffice access, 24x7 Internet interface design, 24x7 data center support, and other high-availability operations consulting to help your small business integrate a 24x7 network for line-of-business applications. Progent possesses the background to design economical, fault-tolerant networks by utilizing the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you build a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.

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Specialist for School District Exchange
Specialist for County Government Cisco

Progent has extensive experience delivering a full-spectrum of remote IT support and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in delivering advanced remote network consulting and has provided IT support to clients in all 50 states. Online support eliminates travel expenses and solves problems faster than onsite service calls.

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Nagios Support and Integration
MRTG for Linux Consultant

Nagios and MRTG are useful, free monitoring utilities that operate under the Linux OS and can be used to monitor UNIX environments, Windows networks, or mixed-platform systems in which the Linux OS and MS Windows coexist. Nagios allows system support engineers to monitor system services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to track the traffic through SNMP network appliances including processors, routers, and switches. Progent's system monitoring experts can assist you to utilize both these utilities to streamline and repair your computer network.

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Security Certification Firewall Security Audit Services
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8500 Wireless Controller Consultant
Wireless Online Technical Support

Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, manage, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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information Systems Audit for WatchGuard VPN
WatchGuard Firewall Firewall Network Install

Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard VPN security product that aligns with your network security strategy and is within your computer budget. Progent can also assist you to integrate WatchGuard Firewall and WatchGuard SSL VPN products with protection technology from other vendors and provide a one-stop source for technical help, education, and security consulting.

Server Management Consulting Services Server Consolidation Network Consulting
Consultant for Outlook Mac
Microsoft Exchange and Entourage IT Services

Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and transmit messages, examine the GAL, copy addresses, sync up calendars, and invite fellow workers to conferences with your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage education.

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Exchange 2013 EAC On-site Technical Support
Network Engineer for Exchange 2013 Migration

Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements favorably impact vital facets of IT like manageability, high availability (HA), security, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible business benefits of migrating to Exchange 2013, create an efficient test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange 2013.

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Utah On Site service
CCIE Expert Certified Mississippi Remote Support Services

Progentís Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service experts offer phone support and remote direct network connection to troubleshoot and repair network problems quickly and affordably. The scope of technical experience represented by Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as required.

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Support Suse Linux, Sun Solaris, UNIX Configuration
Support Outsourcing for Microsoft SharePoint Server 2010 Bellevue, WA SharePoint 2013 Specialists
Data Protection Manager 2012 Consultants
Online Support Services for Data Protection Manager 2012

Progent's Microsoft-certified consultants offer online or in-person expertise to assist organizations of all sizes to plan, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent offers as-needed help for resolving particularly stubborn issues, or comprehensive project management services. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.

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Support and Setup for Windows 7 Backup and Restore Specialist
Network Consultant for Telepresence
IP-PBX Professionals

Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.

Systems Management Server 2003 Online Support Services Microsoft SMS Troubleshooting
Immersive Telepresence Computer Engineer
Consulting for Polycom RTX Telepresence

Progent can provide the expertise of a senior consultant with years of hands-on experience installing, maintaining, and enhancing immersive telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network management group, your ISP, and your video conferencing platform vendor to assist your company increase the strategic value of your video conferencing ecosystem.

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Office for Mac Engineer
Microsoft Lync for Mac Integration Services

Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Mac users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which intentionally limit collaboration between Mac and Windows systems.

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Expert Microsoft Certified IT Consultant for SharePoint Business Connectivity Services
SharePoint 2013 eDiscovery Center Configuration

Progent has been providing SharePoint consulting services since the initial SharePoint product was released more than a decade ago, and Progent has the scope of IT knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual tasks associated with your SharePoint 2013 deployment.

iPad 3 Remote Troubleshooting Integration
System Testing Services
Consultants for network evaluation Lab

Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating efficient system upgrade procedures, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for new technologies. For Progent clients who lack sufficient in-house resources to configure proper pilot environments, the lab cuts capital outlay and technical risk and helps keep critical network initiatives on schedule.

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installation and Administration for Huntington Beach, CA Computer Consulting Services for Huntington Beach
Microsoft Exchange IT Consultants
Exchange 2016 Disaster Recovery Professionals

Progent can assist your business in any and all phases of your migration to Exchange Server 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

wireless VoIP phones and Meraki APs Outsourcing wireless IP phone integration Integration Services