Pittsburgh Remote Workforce Solutions Consulting
Solution Planning, Implementation, Administration and Call Center Consulting
Expanding your remote workforce can have a significant effect on network infrastructure, security, and corporate culture. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Pittsburgh company to pick the right technologies and follow leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide support services that go from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can help Pittsburgh, Pennsylvania organizations to with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required for a remote work environment can be especially challenging if you have to accommodate a combination of worker-owned hardware like desktop computers and notebooks, Internet routers, and wireless appliances from various manufacturers and with a mix of OS software and firmware levels. Progent's experience delivering online support for both outdated as well as current IT products in remote office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for implement necessary upgrades. Support services available from Progent to help your company to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to establish a secure tunnel for authenticated remote workers to use IT resources located at your corporate data center or in a public cloud. Progent's consultants can assist you to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your at-home workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a broad selection of devices including Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and interact with a remote PC's desktop. This technology provides IT managers more control over the computing environment of telecommuters and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote support for deploying routers from all major manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by families and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can create throughput and security issues. Progent can assist businesses to mitigate these issues by delivering expertise like Aironet configuration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi wireless AP integration assistance.
- Internet access methods affect the performance and reliability of connections between telecommuters and the company network. Business-critical applications might demand redundant Internet access in the event the normal connection fails. Progent offers expertise for selecting Internet service providers, selecting sensible service bundles, and setting up high-availability Internet connections. Refer to Internet access solutions.
IP Voice Solutions for Telecommuters
Expanding the corporate phone system to accommodate remote users is critical to supporting a productive at-home workforce. A variety of cloud-based digital PBX products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can help organizations of all sizes to design or tune a telecommuter VoIP environment that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist businesses tune their current Cisco VoIP environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports additional mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see CUCM consultants.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, see Cisco CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to support these VoIP solutions and deliver on-demand integration and troubleshooting expertise.
Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from leading technology companies support virtual meetings, video conferencing, chat sessions, and screen sharing for both local workers and teleworkers. Many companies utilize a mix of conferencing products to accommodate their different partners and customers. Progent can help your organization to maintain your existing conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular communications product that supports presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features such as voice/video calling, threaded chat, plus data sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help your business to optimize your WAN infrastructure to host them.
Microsoft Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office suites, offering a powerful environment of applications that create a cohesive user interface for sharing data and ideas throughout multiple sites and on a wide range of endpoint devices. Progent has provided online consulting support for SharePoint and Exchange since their original releases and can help businesses to configure these flagship collaboration products to maximize the productivity of your at-home workforce.
SharePoint uses web entities to enable collaboration and information sharing by providing policy-driven delivery of data, workflow, and utilities for searching through company-wide information silos. SharePoint allows you to build secure portals that enables remote workforce to see and update consolidated business intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts. To find out about Progent's SharePoint consulting services, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, refer to deployment consulting for Exchange.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers anywhere can retrieve them securely through a web browser. Included with Office 365, OneDrive enables at-home workers to co-author files. Edits created offline are automatically uploaded when you reconnect to the Internet. To learn about Progent's consulting expertise for OneDrive, visit Microsoft Onedrive integration consulting.
Cloud Integration for Remote Workers
Progent offers affordable online assistance for enabling businesses to build, manage and repair integrated hybrid network architectures that incorporate internal data centers, at-home workers, branch offices, and cloud services. Progent offers expertise for all modes of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers resolve problems with public cloud connectivity, authentication, and cybersecurity.
Microsoft Azure is a leading family of public cloud services that allows you to utilize infrastructure, servers, and key apps hosted on Microsoft's massive cloud. Azure features more than 100 services services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can help you to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity control with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent can also help you create secure connections to Azure for remote workers by configuring and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's expertise for Azure, see Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular suite of client productivity software and cloud-based services offered by subscription. Office apps and cloud services are provided in a variety of bundles intended for customers ranging from students and households to major corporations. Progent offers quick and easy remote contact with consultants knowledgeable about Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to evaluate the numerous subscription plans available for Office 365 and configure 365 apps for your at-home workers to achieve top business value. For details about Progent's support services for Microsoft Office 365, visit Office 365 consulting support.
Office 365 Exchange Online is one of the most popular cloud-based applications in Azure-hosted Office 365 product line. Office 365 Exchange Online offers the advantages of reduced costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has designed Office 365 Exchange Online to run smoothly with on-premises deployments of Exchange, allowing customers to create hybrid cloud/onsite information systems. Progent's Exchange consultants are available for as-needed help to guide you past tough technical bottlenecks and can also provide comprehensive project management outsourcing to ensure your at-home workers have convenient and safe access to your Exchange Online environment. For details Progent's consulting expertise for Office 365 Exchange Online, refer to Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the world's leading provider of cloud-based services. Progent offers rapid and affordable online access to cloud integration experts who can assist your organization to plan, deploy, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other public clouds such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist you to build a high-availability network architecture so your users have a productive computing experience whether they are working from your main office, a branch office, from home, or on the move. For details about Progent's consulting expertise for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud is a leading set of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your organization to extend your current IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical apps cloud ready so your remote workers can benefit fully from Google Cloud services. Progent's consultants can assist you to deploy VMs on GCP Compute Engine, plan a cost-effective storage system with GCP Storage, and streamline access management for remote workers with Google Cloud Identity services. Progent's experts can also help your organization to utilize GCP's management tools to administer and track your GCP ecosystem. For information, go to Google Cloud Platform integration expertise.
Help Desk Call Center Services for Telecommuters
A rapid, enterprise-wide changeover to a telecommuter business model, which might be driven by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overwhelm even a high-performing in-house Call Desk. Progent's Call Center services allow organizations to outsource or supplement their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Call Center services leverage Progent's extensive team of remote technical support experts along with world-class trouble ticketing and follow-up software to provide an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 PC technical support from help requests to trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables teleworkers to check or update the status of their current trouble tickets, enter information, and upload screen captures or attachments. Desktop support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent offers the option of fast escalation to Level 2 and Level 3 support experts to resolve advanced issues. For more information, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Support Desk Augmentation Service allows your company to expand your existing Call Desk staff by sharing responsibilities for Support Desk support seamlessly between your regular IT support organization and Progent's extensive pool of PC support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a collective support solution utilizing the number one professional services automation platform for managing service requests and trouble tickets, assigning ownership, monitoring progress, and producing reports. For details about how Progent's Support Desk Augmentation Services can help your company to deliver best-in-class technical support to your telecommuters, refer to Progent's Help Desk augmentation Services.
Security for Remote Workers
At-home workers often use their own equipment and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and requires careful use of firewalls, remote endpoint monitoring, and the enforcement of security policies that follow best practices. Progent's seasoned team of certified data security experts can help your organization to design, implement and administer a modern security environment that safeguards sensitive data in IT networks that include telecommuters.
- Firewalls allow you to create a network environment that can be securely accessed by on-premises users as well as by at-home workers, mobile workers, vendors, clients, and the public. Next-generation firewall appliances allow you to assign and control appropriate permissions to different classes of users and to scale your network and modify your security as your business evolves and as network attacks become more sophisticated. Progent works with both current and legacy firewall devices from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall support expertise, refer to firewall integration and support services.
- Remote Endpoint Security Monitoring makes it possible to watch over the various devices utilized by at-home workers and either reject or spot and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint device, monitoring all activity and using advanced behavioral threat analysis to detect zero-day attacks at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted endpoint from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices stay protected even when they are offline. To find out more about ProSight Active Security Monitoring, visit remote endpoint security monitoring for at-home workers.
- Security Audits can evaluate the vulnerability of your information system to all types of external and local security threats for an environment that incorporates remote workers. Progent can run remote, automated security analysis software for rapidly and economically uncovering a broad range of security holes that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be managed by security professionals with advanced certifications including CISA, ISSAP, and GIAC, can assist your company to evaluate your operations and governance policies and review your network infrastructure to enable you to design top-level protection for your an at-home workforce.
Data Protection for Teleworkers
The field of Data Protection covers backing up and restoring vital information so as to avoid data loss and minimize restoration time and effort in the event of storage system failures due to equipment breakdowns, programming hiccups, human error, cyber attack, or other causes. Dependable data protection solutions can be especially difficult to design and manage in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for at-home workers must address diverse types of personally owned endpoint devices. Progent offers quick online access to consultants familiar with a wide range of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud-based storage and includes granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate scenarios that require a temporary switch to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning specialists can assist your business to produce, document and validate a DR/BC strategy that addresses the process of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a unified platform for protecting critical information by managing on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and software. Managed endpoint computers can be personally owned or business owned. Network admins managing the enrolled endpoint computers of teleworkers can utilize Intune to deploy and validate apps on managed devices, push updates and certificates, set up rules for accessing data and resources, set passwords, establish VPN connections, control how home-based workers share information, set up threat protection, verify security compliance, and wipe corporate information from lost, stolen or deactivated endpoint devices. Microsoft Intune works with iOS, Google Android, Windows, and macOS/OS X devices. For details about Microsoft Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint devices of your at-home workers, visit Intune teleworker endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that allows network managers to keep off-premises endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual application delivery technology for authorization control, app management, and setup management of endpoint devices. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product via a one-time purchase. Key features of VMware Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies management reporting and performance analytics, an email encryption gateway, and integration with Microsoft applications and cloud products. To find out about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Pittsburgh, Pennsylvania organization, phone
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Linux RedHat Remote Specialist
Small Business IT Consulting Companies Linux RedHat Online
Progent offers national urgent help and troubleshooting services for companies who operate environments powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Online technical support provides optimum return for your IT budget by extending client productivity and limiting the time billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by going to your site. In most of situations your IT issues can be remediated over the phone or via a combination of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP premier security specialists to help you with the toughest network issues.
Training InDesign
Photoshop Learn
Progent's Mac experts can support the creative aspect of Macintosh computing by providing consulting services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Professional Cisco Firepower integration
Technical Support Cisco Firepower 1000 Series Firewalls
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that span local offices, data centers, private clouds and public clouds.
24/7 Migration Consultants MySQL database
CCIE Expert Certified MySQL Community Edition Learn
Progent can provide cost-effective remote access to an Oracle MySQL RDBMS administrator or application developer and can help businesses of all sizes to configure and manage MySQL in a dependable network environment that offers advanced performance, scalability, and protection. Progent also has proven skill assisting businesses port applications from Oracle to MySQL.
Server and Desktop Monitoring and Reporting Computer Consultants
Automated Desktop Management Remote Consulting
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the state of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can disrupt productivity.
DopplePaymer ransomware recovery Consultant
24-Hour ransomware cleanup and file restore Consultancy
Progent's proven ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Nephilim.
24x7 Microsoft Small Business Server Engineers
Microsoft Small Business Server Professionals
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components included with Small Business Server requires a network consultant with real-world background planning and building cohesive, end-to-end business technology environments. Progent's Microsoft Small Business Server consultants have an average of over 10 years of background integrating computer networks founded on Microsoft platforms. This background assures you success in deploying, managing, and maintaining network solutions that incorporate the Small Business Server package of servers and applications.
Cisco SIP Trunking Technical Support Services
Remote Consulting Cisco CUBE and SIP Trunks
Progent's Cisco CCIE-certified SIP infrastructure consultants can help you to plan, deploy, maintain, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable remote or onsite support to help you to migrate efficiently to an advanced communications environment that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.
Microsoft Experts SQL 2008 Reporting Services Contract Programmer
Design Microsoft T-SQL
Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts as well as to network users, reducing the difficulty of creating, integrating, administering, and accessing enterprise data and analytical applications in environments ranging from handheld devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in designing and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
wireless IP phone configuration Information Technology Consulting
Emergency IT Consulting wireless IP phones and Meraki APs
Progent's Cisco Wi-Fi IP phone configuration consultants can provide remote and onsite assistance to help your organization build and administer a Cisco wireless IP phone deployment by delivering integration services that range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Palo Alto Networks Panorama Cybersecurity Group
Palo Alto Networks DNS Security Security Company
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern security solution that spans your on-premises and cloud-based resources and guards any user anywhere with any endpoint device.
Microsoft Exchange 2007 Professionals
24-Hour Remote Consulting Microsoft Exchange
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.
Best Windows 8.1 Upgrade Specialists
Windows 8.1 Migration Integration Specialists
Microsoft Windows 8.1 is designed to run on computers from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, including its touchscreen support and iconic tile GUI, offer a broad range of advantages for companies who understand how to exploit them. Progent's Microsoft-certified consultants can help bring your business up to speed with Windows 8.1 and make sure you gain maximum business value from the product's various technical enhancements.
Upgrading Windows Server 2000
Windows 2000 Technology Consulting Services
Progent's Microsoft-certified Windows Server 2000 consultants can provide network help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, update, and troubleshooting services include network planning, deployment, documentation, local and remote support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Microsoft Forefront TMG Network Engineer
Microsoft Forefront TMG 2010 Online Help
Forefront TMG 2010 is based on the proven security capabilities of ISA Server 2006 and provides a easily administered Internet gateway that acts as a one-server solution for an array of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to design and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront Threat Management Gateway from ISA Server.
Microsoft and Mac Desktop Small Business Computer Consulting
Desktop Computer Consulting Group
Progent can deliver a wide array of economical remote and onsite support services to assist your business to configure, administer, and debug workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Cybersecurity Pen Testing Cybersecurity Organization
Stealth Penetration Testing Consultant
Stealth penetration checking is a key part of any comprehensive IT system security plan. Progent’s security experts can perform extensive penetration tests without the awareness of your organization's internal IT resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection alerts and event history analysis are correctly set up and consistently monitored.
Award Winning Freelancing Job Remote Support Network Engineers
Recruiter Home Based Microsoft Consultant Open Positions
Progent's work environment will allow you to become a more capable professional by enhancing your technical skills and increasing the satisfaction of your customers. Progent makes good on this promise by recruiting the top professional talent for you to operate with, providing a state-of-the-art network and communications architecture, running proprietary software utilities to deliver the highest quality of service, and by streamlining our business models for finding and retaining customers.
Microsoft Proxy Server Technical Support Services
Microsoft ISA Server On-site Support
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security solutions for IT networks with many sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information security requirements without limiting your productivity.
Smartphone Technology Consulting
Activesync Specialists
Progent’s professionals provide expertise in multiple disciplines relevant to mobile networking such as network topology, Activesync, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft certified consultants can save your organization work and money by using their wireless experience to help you choose and integrate wireless access solutions that make sense for your company. Progent can also tune your IT infrastructure so that mobile appliances perform more reliably.
Largest Professional County Government Cisco
Small Government Cisco Specialists
Progent has a long background delivering a full-spectrum of online network support and emergency repair services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert remote IT support and has delivered IT support to clients in every state. Remote support eliminates travel expenses and resolves issues faster than onsite support.
Microsoft Certified Partner Clustered Server Computer Consultants
Zero-downtime Network Support Outsourcing
Progent’s Disaster Recovery/Business Continuity consultants offer in-depth backgrounds helping small businesses to minimize network downtime by offering affordable online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore solutions, and transparent system maintenance. Progent’s business continuity consultants can assist your company to plan and validate an efficient business continuity strategy that aligns with your business goals and budget. Progent’s disaster recovery engineers can help you to architect, implement, and support resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and multi-location data centers.
CCIE Certified Catalyst 3650 Switch Technical Consultant
Top Ranked Catalyst 4500 Switch Technology Consulting
With Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain all the benefits of adding intelligence into their IT infrastructures. Cisco's switching technology makes it possible to deploy capabilities that make your network infrastructure highly available to accommodate time-critical requirements, expandable to facilitate growth, safe enough to protect restricted data, and designed for differentiating and controlling all traffic to optimize system operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Cisco switches appropriate for your company. In addition, Progent's certified security specialists can help you develop a comprehensive security policy and configure Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
SonicWall NSA 3650 Firewall Security Auditor
SonicWall TZ300 Firewall Network Security Audit
Progent's SonicWall firewall experts can help you deploy, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete security solution and design security into your business operations.
Consulting Services Ryuk ransomware protection and recovery
Ransomware Security Monitoring Configuration
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely escape legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the entire threat lifecycle including filtering, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Consultancy Services Group Windows 8.1 BitLocker
24-7 Microsoft and Cisco Microsoft Windows 8.1 Migration Consultants
Windows 8.1 is engineered to run on computers from smartphones and slates to engineering workstations. An abundance of innovative features, such as touch screen interface and signature live tiles user interface, offer a wide selection of advantages for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Microsoft Windows 8.1 and make sure you derive maximum business advantage from the product's various new and enhanced technologies.
Exchange 2013 Server Professionals
Consulting Exchange 2013 DAG
Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned structure. These improvements favorably impact key facets of IT such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the potential advantages of migrating to Microsoft Exchange 2013, design an efficient test and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable online consulting and management services for Microsoft Exchange Server 2013.
Microsoft Certified Partner Windows Server 2019 Windows Defender ATP Integration Services
Windows Server 2019 Storage Spaces Direct Technical Support
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Cisco Experts Mid-size Office Small Business IT Outsourcing Firms
Mid-size Company Computer Specialists
Progent offers IT support for mid-size businesses with 100 to 250 system users. The mid-size company or work group has typically been an underserved segment of the market for IT support expertise. The cost structures and support delivery models of major third-party service firms make them excessively costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an information network whose complexity and capability are frequently comparable to the information systems of much larger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 server monitoring, dramatically reduces the network support costs of a small-medium business while offering the small company with big-company service from professional, IT consultants knowledgeable in a wide array of midsized business technologies. If your mid-sized company or small business is searching for levels of network support appropriate by a medium size office without paying big-company prices, you need Progent.
SharePoint Support Services
SharePoint Server 2013 Remote Support
Progent’s Microsoft-certified consultants can provide small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a common spot for your employees or clients to connect to, manage, share and interact with useful information, documents, and applications and to communicate with one another. It allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible within and outside an organization. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data they’ve developed in a manner that makes data easy to locate, download and apply.
Biggest Exchange Server 2010 Upgrade Consultancy
Microsoft Exchange Server Upgrade Consultants
Progent's Microsoft-certified engineers can provide affordable remote and on-premises support to implement your migration to Exchange 2010, generate extensive documentation of your upgraded email environment, educate your network support team and users to get them up to speed rapidly on Exchange Server 2010, and provide ongoing administrative consulting and engineering support. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Remote Solaris Remote Consultant
Solaris Remote Engineer
Progent offers national urgent help and troubleshooting services for companies who operate UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX and Microsoft technology. Remote technical support offers maximum return for your information technology budget by protecting user efficiency and limiting the hours charged for network analysis and repair. Sophisticated online access technology and experienced service specialists and engineers allow Progent to handle the majority of network issues without wasting time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security professionals to assist with the most difficult network problems.
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