Pittsburgh Teleworkers Solutions Consulting
System Planning, Setup, Administration and Help Desk Consultants
Enlarging your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that support at-home workers. Progent can help your Pittsburgh organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent can provide support services ranging from as-needed expertise for getting you past challenging IT roadblocks to full project management to help you carry out business-critical tasks.
Progent's consultants can help Pittsburgh, Pennsylvania businesses to succeed with any facet of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed to support an at-home work environment can be especially complex if you have to accommodate a combination of worker-owned equipment like desktop computers and laptops, routers, and wireless APs from an assortment of vendors and with a variety of operating systems and firmware levels. Progent's experience providing remote support for both legacy as well as current IT products in virtual office solutions allows you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for implement essential upgrades. Support services available from Progent to assist you to implement a high-functioning work-at-home ecosystem include:
- VPN technology allows you to create a secure tunnel for authorized remote workers to access IT assets situated at your corporate data center or in the cloud. Progent can help your company to configure and maintain VPN access between your at-home workforce and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's AnyConnect software for safe VPN tunneling for a broad selection of devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and interact with a data center PC's desktop. This technology gives IT managers more control over the computing environment of telecommuters and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent offers top-tier online consulting for integrating home routers from all major manufacturers. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly used by at-home employees to access their router for work. This can cause performance as well as security issues. Progent can assist you to resolve these issues by providing expertise that include Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point integration assistance.
- Internet connectivity methods impact the performance and availability of connections between telecommuters and the corporate network. Mission-critical processes may demand redundant Internet access in the event the primary connection fails. Progent can provide guidance for selecting ISPs, choosing sensible bandwidth and data volume packages, and setting up fault-tolerant Internet access. See Internet access solutions.
IP Voice Integration for Telecommuters
Expanding the business PBX system to include remote users is vital to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are used by SMBs to support telecommuters. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to plan or maintain a telecommuter IP voice service that delivers the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations tune their current Cisco IP voice environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software deployed throughout the network. Unified Communications Manager supports additional mixed media services like messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide on-demand configuration and troubleshooting services.
Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both local workers and at-home workers. Many organizations utilize a mix of products to accommodate their different partners and customers. Progent can assist your organization to manage your current voice/video conferencing environment and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business clients to support your at-home employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference. To learn more about Progent's support services for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include voice/video calling, threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a rich ecosystem of productivity apps that deliver a cohesive user experience for exchanging information across multiple sites and on a wide selection of endpoint devices. Progent has delivered remote consulting services for SharePoint and Exchange Server since their initial publication and can assist businesses to deploy these flagship collaboration products to optimize the productivity of your at-home workers.
SharePoint uses web sites to enable collaboration and information sharing by providing policy-based delivery of data, business processes, and tools for searching through company-wide business data. SharePoint enables you to build secure web portals that permits remote workers to view and update consolidated business intelligence via Wikis, Blogs, social sites, and Web Parts. To find out about Progent's SharePoint consulting services, refer to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, visit integration consulting for Microsoft Exchange.
OneDrive is Microsoft’s shared cloud storage service, comparable to GoogleDrive. Remote users can store files to OneDrive, and colleagues can share them safely through a browser. Provided with Microsoft 365, OneDrive enables at-home workers to co-author files. Edits created offline are synced when you go back online. For details about Progent's support services for Microsoft OneDrive, refer to Microsoft Onedrive configuration consulting.
Cloud Integration Services for At-Home Workers
Progent offers advanced online support for enabling businesses to build, manage and optimize integrated hybrid network architectures that combine internal data centers, teleworkers, branch offices, and cloud resources. Progent offers top-tier consultant for all modes of cloud service such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix issues with public cloud access, identity, and security.
Azure is a leading family of public cloud services that allows you to use infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Microsoft Azure includes over one hundred cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data backup. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure for at-home workers by configuring and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting expertise for Microsoft Azure, visit Microsoft Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity applications and cloud-based services available by subscription. Office applications and cloud services are marketed in a selection of plans intended for customers ranging from individuals and households to major corporations. Progent offers quick and easy online access to experts knowledgeable about Office 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to evaluate the numerous subscription plans offered with Office 365 and configure 365 apps for your at-home workers in a way that delivers maximum business value. For information about Progent's expertise for Microsoft Office 365, go to Microsoft 365 integration services.
Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product product suite. Office 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, simplified management, on-demand scaling, high reliability, and additional benefits inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run transparently with on-premises Exchange environments, allowing you to create hybrid cloud/onsite networks. Progent's Exchange consultants can provide occasional help to get you through challenging technical bottlenecks and also offer comprehensive project management services to make sure your telecommuters have convenient and secure access to your Office 365 Exchange Online environment. For details Progent's support services for Office 365 Exchange Online, visit Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the world's biggest provider of cloud-based services. Progent can provide fast and affordable online contact with cloud connectivity experts who can help your business to design, implement, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms like Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help you to create a high-availability network architecture to make sure your employees have a productive computing environment regardless of whether they are working from your headquarters, a remote branch, at home, or on the move. For details about Progent's consulting services for Amazon AWS, see Amazon AWS consulting support.
Google Cloud (GCP) is a popular collection of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can help you to expand your existing IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your key apps cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist you to set up VMs on Google Cloud Compute Engine, plan a cost-effective storage system with Google Cloud Storage, and streamline access management for telecommuters with GCP Cloud Identity services. Progent's experts can also assist you to utilize GCP's management technology to control and monitor your Google Cloud environment. To find out, visit Google Cloud Platform (GCP) integration expertise.
Help Desk Services for Teleworkers
A rapid, enterprise-wide transition to a telecommuter workforce, which might be activated by a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overwhelm even the most efficient in-house Support Desk. Progent's Call Center services allow organizations of any size to outsource or supplement their Call Desk by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide network of remote IT support experts along with enterprise-class ticketing and follow-up software to offer an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 desktop technical support from initial service requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables at-home employees to monitor or revise their active tickets, enter information, and upload screenshots or attachments. Technical support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT experts to deal with complex issues. For details, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Desk Augmentation Service allows you to supplement your current Help Desk Call Center staff by splitting delivery of Support Desk services transparently between your in-house IT support organization and Progent's extensive pool of PC support technicians and subject matter experts. Progent's co-managed Call Desk service is based on a collaborative support solution utilizing the leading PSA platform for handling help requests and ticketing, assigning responsibility, monitoring progress, and generating management reports. To learn how Progent's Help Desk Augmentation Services can enable your company to deliver best-in-class IT support to your telecommuters, visit Progent's Support Desk augmentation Services.
Security and Compliance for Teleworkers
Remote workers commonly use their personal computing devices and work in an unsecured area. This worsens their vulnerability to cyber threats and requires judicious deployment of security appliances, remote monitoring, and the enforcement of security policies that follow best practices. Progent's veteran team of certified cybersecurity professionals can help your company to plan, deploy and manage a modern cybersecurity solution that protects sensitive information in IT networks that include teleworkers.
- Firewalls allow you to build a network that can be safely utilized by on-premises users as well as by teleworkers, mobile employees, vendors, customers, and the public. Modern firewall appliances allow you to assign and manage appropriate permissions to various groups of users and to scale your IT network and adjust your security as your company evolves and as network attacks grow more sophisticated. Progent works with both current and older security appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support expertise, visit firewall integration and support services.
- Online Endpoint Security Monitoring makes it possible to watch over the various computers utilized by telecommuters and either block or identify and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each protected endpoint, watching all activity and using state-of-the-art machine learning and full execution context to identify zero-day threats on arrival. When a cyberattack is discovered, ProSight ASM immediately isolates the impacted device from the corporate network to contain the malware. Since the ProSight ASM agent is autonomous, endpoints remain protected even if they are not connected to the Internet. For details about ProSight ASM, see remote endpoint monitoring for remote workers.
- Security Audits can assess the exposure of your information system to all classes of outside and local security attacks for a network that incorporates remote workers. Progent can run online, automated security analysis scanning for rapidly and economically detecting a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be managed by security professionals with top credentials such as CISM, CISSP, and GIAC, can assist your company to audit your processes and policies and review your network architecture to allow you to implement the highest level of security for your telecommuters.
Data Protection for Teleworkers
Data Protection covers backing up and recovering critical data so as to prevent data loss and minimize recovery time in the event of storage system problems resulting from hardware issues, programming hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection strategies can be especially challenging to design and manage in hybrid environments that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Recovery solutions for an at-home workforce must address multiple types of user-owned endpoint devices. Progent offers quick remote help from consultants knowledgeable about a wide array of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Leading backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes fine-grained restore and unified management.
- Disaster Recovery/Business Continuity strategies commonly anticipate scenarios that call for a temporary changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity consultants can help you to create, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager offers a centralized platform for safeguarding corporate data by controlling local, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and protecting remote computers and applications. Managed endpoint computers can be user owned or company owned. IT administrators managing the endpoint devices of at-home workers can utilize Intune to provision and validate applications on managed devices, push patches and certificates, set up rules for permission to access information and networks, set passwords, establish VPN tunnels, determine how teleworkers share information, set up threat defense, ensure security compliance, and delete corporate information from missing, stolen or decommissioned endpoint devices. Intune runs with iOS, Google Android, Windows, and macOS devices. To learn about Intune and how Progent can help you to use this platform to administer the endpoint devices of your at-home workers, see Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) platform that allows network managers to keep offsite endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management plus VMware's Horizon virtual application delivery technology for access control, application management, and configuration management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a perpetual license. Key capabilities of VMware Workspace ONE include rapid over-the-air deployment of new notebooks, quick onboarding of new users, policy set up and enforcement for all categories of devices, unifies management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based services. For information about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Pittsburgh, Pennsylvania business, phone
An index of content::
Consultant Services IT Outsourcing
Outsourcing Network Help Consulting Services
Progent is structured to deliver comprehensive remote support for all technologies associated with small company information networks and allows you to outsource an array of vital, as-needed support services such as a temporary CIO to offer senior-level planning and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for critical projects such as site relocations oroperating system upgrades, connectivity experts for building and maintaining high-performance and reliable infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery experts to help design business continuity plans, and software programmers to write, enhance, or repair mission-critical applications.
Application Delivery Services
XenApp and Citrix Access Gateway Online Troubleshooting
Progent's Citrix-certified experts can assist your business to plan, install, administer, and support a virtualized Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can help you to manage and maintain an off-site datacenter that features high availability, advanced security, and rapid recovery.
Windows and macOS coexistence Integration Support
Apple Mac with Windows integration Online Consulting
Progent's support experts in Mac and Windows technology can show you how to integrate Mac and Windows computers into seamless networks with full sharing and workgroup support. Allowing efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer expert support to businesses that rely on these technologies to maintain their competitive advantage. Progent can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Internet Security and Acceleration Server Computer Consultants
Network Engineer Microsoft ISA Server
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your company requires.
Microsoft Windows 10 Engineers
Windows 10 Microsoft Deployment Toolkit Specialist
Progent's Microsoft-certified consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and upgrade support for Windows 10 available from Progent include ROI estimates, project management, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and administration, network design, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and ongoing Call Center support services.
VBA for Mac Computer Consulting
Microsoft Office for Mac Specialist
Microsoft Mac Office allows Mac users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can provide service for environments that combine Mac with Windows systems with extensive resource sharing, or environments which carefully limit sharing between Apple Mac and Windows systems.
SharePoint Portal Server Onsite Technical Support
SPS 2016 Engineer
Progent’s Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a central location for your employees or customers to connect to, manage, distribute and interact with relevant information, documents, and applications and to communicate with other people. It allows faster and better decisions, more efficient access across groups and more economical business processes. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible within and without a business network. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they’ve created in a manner that makes data easy to find, retrieve and re-use.
Technology Consulting Altaro VM Backup Inline Deduplication
Altaro VM Backup Local Support Services
Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup.
After Hours Windows 2012 R2 Specialists
Windows Server 2012R2 Data Deduplication Outsourcing
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support staff, develop a corporate-wide security strategy, automate IT management, help with application development, and generate and validate a DR/BC plan.
24-Hour Systems Management Server Technology Consulting Services
SMS Upgrade On-site Support
Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it simpler to install system images, manage mobile computers, and operate management tools. In addition to advising you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you develop sensible procedures and standards to manage PDAs and intelligent mobile phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates policies, procedures and IT products to keep your IT network protected.
WatchGuard Firebox T15 Firewall Auditor
WatchGuard VPN Network Consultants
Progent provides consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Crystal Reports Programming Firms
Applications Programming Firm
For custom program creation, Progent can supply software design experts to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Specialist Citrix XenCenter
XenServer Virtualization Consultancy
Progent's Citrix-certified engineers can assist your company to understand the strategic advantages of XenServer as well as additional Citrix products, and can assist you to plan, test, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current Citrix technology deployment and show you how to optimize consolidation, responsiveness, protection, availability, and recoverability.
Microsoft Certified SCVMM 2012 and SharePoint Consulting
VMM Self-Service Portal Integration Services
Progent can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to migrate from an earlier version of SCVMM or from another virtualization management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM environment to make sure you get maximum return on investment.
SCVMM 2012 Security and Compliance Remote Consulting
SCVMM 2012 Backup and Recovery Technical Support
Progent can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help you to move from an earlier release of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to optimize and repair your existing SCVMM environment to make sure you realize maximum business value.
Online Consulting Exchange Server 2003
Exchange 2003 Upgrade Computer Engineer
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2003 migration plan that avoids network disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Exchange Server 2003 support, repair, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business needs.
Exchange Migration Consult
Specialists Microsoft Exchange Server Migration
Progent can provide expert help for every phase of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project design and documentation, specification of new software and hardware needed, suggested sourcing, system testing at customer site or at Progent's test facility, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for client's support staff and users.
Progent's Management Team Networking Group
Progent Management Team Network Support Technician
Progent's management team consists of seasoned veterans with years of background delivering network consulting, troubleshooting, and long-term information system planning to organizations ranging from startups to global enterprises. Great support calls for great people, and Progent is proud to have put together a management team that can provide businesses with the top service value available anywhere.
Microsoft Services Skype for Business Edge Server Pool
Skype for Business disaster recovery Services
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or Office 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified unified communications consultants can provide remote and on-premises support services to help your company to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.
Microsoft System Center Operations Manager Online Technical Support
Microsoft Operations Manager Online Help
Medium-size businesses can get all the advantages of Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's affordably priced IT service programs, medium-size organizations can select a simple co-sourcing package based on System Center Operations Manager with network monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and online service. For businesses with mission-critical applications who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide mid-size company information systems enterprise-class availability, protection and performance.
Microsoft Lync Presence Services
Lync Server 2013 certificate management Engineers
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and protected communications environment that permits the modern BYOD computing style with instant messaging, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN telephony across a wide range of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid model appropriate for your current and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management staff and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Power View Online Support
SQL Server Configuration Manager Remote Consulting
Progent offers the expertise of Microsoft-certified engineers as well as seasoned database application developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and certified data security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure an efficient and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Azure and Dynamics GP Contract Programmer
Azure Resource Manager Consult
Progent can help businesses of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Security Audits SonicWall PRO
Security Audits SonicWall TZ350 Firewall
Progent's SonicWall firewall experts can show you how to configure, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete security solution and build protection into your business processes.
Amazon enterprise hybrid cloud solutions Integration Companies
Amazon EC2 VPN Outsourced Programming
Progent can provide affordable online consulting to help businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security.
Recruiter Cisco Consultant Freelancing Job
24x7x365 Microsoft MCP Job
Progent is seeking a range of full-time workers such as motivated Microsoft Certified Systems Engineers; network experts who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system design with backgrounds in mobile connectivity, wireless networking, high-availability environments, business continuity planning, data preservation, and server virtualization. We are also hiring workstation support technicians, off-site service professionals, and CISSP or CISA accredited security consultants. We are also hiring experienced managers and administrators able to perform effectively in Progent's high-growth, virtual office environment. Progent contracts independent professionals with proven knowledge and working background in important IT topics outside Progent's primary service focus. Progent's Experts Group employs contractors who offer advice and programming services for line-of-business solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with popular operating systems such as Linux, Macintosh, or Solaris, or can provide expert help in technologies such as telecom, web site design, EDI, eCommerce, or database management. Freelance contractors certified by us coordinate with Progent's staff consultants to deliver end-to-end solutions for small and midsize business networks.
Google Cloud Disaster Recovery Services
Services Google Cloud Natural Language
Progent can provide affordable online and on-premises consulting to help businesses of any size to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Integration Consulting Small Business
Small Business Migration Companies
Progent's Microsoft and Cisco certified computer consultants offer expert help with a broad range of technologies and can deliver that assistance online anywhere in the U.S. or onsite in major cities across the country and anywhere in California. Progent provides remote help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Windows and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the the support of CISSP-qualified security engineers to assist with high-level security design and problem solving. Progent has provided online network support to companies in all 50 states in the U.S.
Consultants Microsoft Exchange 2010 Upgrade
Exchange Server Upgrade Professionals
Progent's Microsoft and Cisco-certified consulting experts can help you to assess the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast return on investment by improving your productivity, cutting the cost of hardware and support, streamlining management, and integrating your vital communications technologies.
Microsoft 64-bit Server Online Troubleshooting
64-bit Computing Technology Professional
Progent’s Microsoft-premier engineers can assist you to enhance your application servers and/or workstations from 32 to 64 bits. Progent can assist you to understand the costs and benefits of migrating to 64-bit computing, plan an affordable migration strategy that minimizes operational disruptions, and offer economical, expert remote help to assist your organization to configure 64-bit operating systems and applications on your current computers.
24 Hour Microsoft SQL Server 2008 Network Engineer
MS SQL Server 2008 Online Troubleshooting
Progent's Microsoft-Premier SQL Server engineers can provide a range of services to help small companies to design, deploy, manage, and troubleshoot MS SQL 2008 systems in order to gain the maximum competitive advantage from Microsoft's state-of-the-art RDBM platform. In addition, Progent offers help with system infrastructure, company-wide security, and application programming to optimize the strategic benefit of your SQL Server 2008 network.
Network Consultant Part-Time Job
Microsoft Certified Professional Contractor Job
If you are an information technology engineer with technical support experience, teaming with Progent and working for our clients will expand your abilities through collaboration with our staff of motivated, world-class consultants. Progent's commitment to offering IT expertise and computer support to small and midsize companies will give you the opportunity to consult in depth with business leaders and add tangibly to the growth of dynamic organizations. In addition, Progent's virtual office environment provides the most advanced tools for remote service and wireless access to help you to deliver speedy solutions when you troubleshoot mission-critical issues.
Microsoft Teams with SharePoint Online Consultancy
24-7 Microsoft Teams Migration from Skype for Business Technology Consulting Services
Progent can help your organization to design a migration to Teams from Skype for Business and install, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Cisco VPN Information Technology Consulting
Remote Access Technology Consulting Services
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to expand with your growing business needs. Progent’s Cisco-Certified network experts support Cisco’s complete line of products aimed at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco products to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Select Topic: