Immediate Online Technical Support for Pittsburgh Computer Systems
Immediate Online Support for Pittsburgh SystemsFor companies in Pittsburgh or anywhere in the state of Pennsylvania, Progent provides online technical support for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified consulting experts have delivered online support to companies in all 50 states in the United States. (Refer to recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE engineers to solve challenging networking problems, as well as the assistance of CISSP-accredited cybersecurity consultants to handle advanced security design and troubleshooting jobs.

Progent's remote technical support experts offer excellent value due to the fact that they have the real-world experience and are equipped with the advanced technology required to solve the majority of information system issues rapidly. This lowers immediate expenses since service calls use up fewer billable minutes. Remote support also eliminates the cost of dispatching a consultant to your office. Your organization saves even more with indirect expenses by reducing or eliminating network downtime and associated costs due to business disruption, upset customers and vendors, idle workers, and distracted executives. Progent's extensive online technical support expertise is especially helpful for organizations that are dependent on public clouds for vital network infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be useful.

Progent's billing model for online help is designed to leverage your network support dollar. Progent bills on a per-minute basis for telephone-based consulting, so you are billed only for the services that you receive. In contrast to typical online support organizations, Progent requires no startup fee or minimum payments. Progent's one-minute billing unit and simple model for pricing avoid scenarios where quick solutions manage to turn into major invoices. Progent's skill at disposing of problems quickly means you saves cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has fine tuned a collection of customized tools and field-proven processes that ensure the maximum level of effectiveness for remote engineering help and repair for information networks of all sizes. Progent provides secure VPN support for gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access enables the staff of Progent's remote service group to communicate with your environment remotely without breaching network security.

Progent's sophisticated technical support reporting application keeps thorough histories describing the support that Progent's clients have been provided. Progent's team engineers have access to the details of all help delivered to each customer by every engineer. This archive of trouble tickets and resolutions is organized as a quickly retrievable proprietary database that allows Progent's online support engineers to share their knowledge company-wide to make sure that the effectiveness of Progent's support grows over time. Progent's extensive list of certifications and working relationships with major technology companies such as Cisco and Microsoft open up other extensive technical support databases and permit fast response from manufacturers' in-house support staff with the result that Progent's remote consulting specialists are able to arrive at the most efficient resolutions promptly.

Remote technical support services available from Progent to customers in Pittsburgh and throughout the state of Pennsylvania include:

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, fixed-price managed services designed to allow small and mid-size businesses to utilize the same advanced IT solutions used by some of the world's top corporations. The ProSight portfolio of IT management outsourcing services addresses all critical facets of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the entire malware attack progression including blocking, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced support to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security companies to provide centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map, monitor, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that require critical updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT staff and your Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the configuration of your core network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with information security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness either to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup system that aligns with your business requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent can provide the skills of world-class remote consulting experts for contract IT programs. Billing charges for longer-term consulting tasks are set according to the level of expertise of the consultants required. Progent's experience with these special fields of information technology allows customers to complete major initiatives economically and on time. Progent's project-based online engineering services include:

  • Call Center Support
    Progent's Call Center service options for businesses with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, shared Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that handles all aspects of online desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progentís Co-managed Help Desk services make it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progentís Help Desk sharing service is a collaborative support solution built around the leading professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Call Center team of veteran information technology professionals gives your workers in Pittsburgh or anywhere in the state of Pennsylvania instant assistance from a dependable support group with substantial experience offering phone consulting and online repair service for IT systems powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's focus is to earn the Call Center recognition as a key driver of business efficiency, and Progent's aim is to solve and not merely document IT issues.

  • Business Applications Support: Education, Development, and Troubleshooting
    Progent's Applications Consulting Group offers online and in-depth engineering support and training in key business application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, custom programming, and education for Microsoft applications such as Microsoft CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read more concerning Progent's consulting, custom programming, and training offerings, see Progent's Business Application Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants offer world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new implementation of System Center 2016, extend or tune your current one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver organizations in Pittsburgh, or anywhere in the state of Pennsylvania, remote hybrid network monitoring and reporting by providing System Center 2016 Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager support. Progent can customize Operations Manager to fit your environment so that your IT support is proactive rather than reactive. By uncovering emerging problems before they result in downtime, system monitoring can minimize inconvenient and costly information system breakdowns. Progent can also utilize system monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows networks, or environments powered by a mix of OS platforms.
How Your Pittsburgh Business Can Contact Progent's Online Support Experts
To contact Progent about urgent phone-based expertise with Microsoft, Apple macOS and OS X, or Linux computer systems, go to Progent's Emergency Remote Support, call 1-800-993-9400, or see Contact Progent. For offices and new businesses in Pittsburgh or throughout the state of Pennsylvania, Progent's phone-based computer support engineers are ready to deliver expert and cost-effective system help the moment your organization requires it. More than a decade of delivering remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to refine online connectivity tools to fix network problems rapidly while eliminating the expense and lost productivity associated with on-premises service calls.

Even if your Pittsburgh business relies on a local independent support technician or employs an in-house organization that know how to deal with day-to-day network problems, Progentís Microsoft and Cisco certified consultants can provide an easy and transparent remote expansion of your local resources for situations when your usual service personnel either lack the bandwidth or the experience to deal with sudden system emergencies or particularly complicated integration problems.

Benefits of Progent's IT Support for Offices in Pittsburgh
Progent's remote technical help services enable your Pittsburgh company to experience the benefits of immediate, expert network support without the expense of maintaining a full-time IT staff. Your network will derive greater strategic worth by becoming more reliable, productive, and secure. Advantages to your business include:

  • Convenient remote extension of your local IT resources
    For most offices in Pittsburgh or anywhere in Pennsylvania, local computer service resources, whether made up of outside consultants or a full-time maintenance staff, can solve the majority of network problems. However, serious problems might spring up when local resources are too busy or unavailable, and some trouble may stem from technology that is unfamiliar to your onsite service people. In these cases, Progent's on-call support professionals provide an easy, quick, and budget-friendly way to supplement your local resources and to convey valuable knowledge to increase your capability to handle downstream issues in-house.

  • Less Reliance on Freelance Service Providers
    For network maintenance, smaller organizations commonly depend on individual freelance consultants. While independent consultants have smaller internal costs than larger consulting firms and can often charge lower rates, they are occasionally overextended, making it impossible to respond rapidly to urgent situations. If an independent consultant is busy with another client, sick, on a trip, or in class, the lack of reserve help may require your business to wait for help during an emergency. As your business expands, network downtime and problems with critical applications become more expensive. The budget you thought you were saving on an independent can be eaten up quickly by reduced productivity. Progent offers a ready source of reserve support experts to make sure your IT system remains available.

  • Create a Solid Foundation for Seamless Growth
    Organizations typically begin with an IT system created on a modest budget. Lacking a strong framework, band-aid fixes often get piled on top of a shaky foundation. When a network grows, stability and scalability problems can hinder the productivity of the organization. These poorly designed systems need careful assessment, smart long-term planning, and broad-based technical expertise to upgrade to a network infrastructure that can deliver the stable foundation to meet critical business requirements and ease future expansion.

  • Interact with Problem Solvers Instead of Technology Resellers
    Smaller organizations require guidance and technical training to negotiate an ever more complicated array of product options capable of accelerating business growth and enhancing productivity. These companies do not need a computer engineer who is motivated to sell a certain vendor's technology. IT consulting and product sales can result in a situation where the recommended solution is built around a profitable technology instead of the genuine requirements of a client. Progent avoids these dilemmas by selling only services instead of products. This enables Progent to match IT consulting with the best interests of customers.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, breadth of technical experience, refined support tools, and understanding of enterprise networking allow companies to escape the pitfalls associated with exclusive reliance on smaller consulting organizations, individual freelance service providers, or over-stretched in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry background, at the forefront of IT support, performing a broad variety of IT tasks for a large array of customers. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support staff. This guarantees that you get not only world-class technical skills, but also a support engineer with proven methods for using technical knowledge to resolve actual IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for remote support and in-person visits per minute. As a result, you owe exclusively for delivered services. Progent does not demand a more expensive rate for after-hours or emergency support, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no service activation charge and asks no retainer for support services provided during regular business hours. Many support firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast fixes so you won't be tempted to allow minor problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Businesses who utilize familiar freelance service providers or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more reliable, secure, and efficient.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the few IT service companies to offer 24x7 remote monitoring services powered by Microsoft System Center Operations Manager. MS System Center Operations Manager allows your network maintenance to be proactive rather than reactive. By anticipating possible problems before they result in downtime, system monitoring can save your information network from stressful and costly availability disruptions.
How Does My Business Start Receiving Remote Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Online Support.

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Small Business Computer Consultation
Small Office Computer Consultancy Company

For small organizations interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or e-mail

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Forefront TMG 2010 builds on the proven security capabilities of Microsoft ISA Server 2006 and provides a easily managed Internet gateway that acts as a single-server solution for an array of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft engineers can assist you to plan and execute test and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.

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Progent can assist your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from an older device and application management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.

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Windows Server 2012R2 Live Migration Consulting
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Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, create a corporate-wide security strategy, automate IT management, help with creating applications, and build and validate a DR/BC plan.

24-Hour Citrix XenDesktop virtual desktops Support and Help Citrix desktop virtualization Specialists
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Cisco ASA 5500-X Firewall with Firepower Online Support
Cisco AnyConnect Support Outsourcing

The current ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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CentOS Linux Setup and Support
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Progent's Linux support services offer small businesses and software developers support for managing and supporting Linux systems that coexist with Microsoft-based technology. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to help you create and manage a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the entire malware attack progression including blocking, identification, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.

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Progent can provide in-depth online consulting for all technical areas common to small business IT networks and allows you to outsource a variety of strategic, as-needed services such as a part-time CIO to provide senior-level planning and negotiating skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as a managed service, project management for major initiatives like site moves orOS migrations, Cisco-certified consultants for designing fast and robust infrastructure, security engineers to verify data protection and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, customize, or troubleshoot business applications.

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Progent's Cisco CCIE wireless network experts can provide remote or onsite integration and debugging support to assist you to plan, implement, upgrade, optimize, manage and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and anticipated workloads.

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Immediate Nationwide Remote Information Technology Consulting
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Progentís Technical Response Center offers national extended hours remote help for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours telephone help and online secure computer access to isolate and resolve technical problems rapidly and economically. The scope of IT expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the most difficult problems to qualified specialists as required. For urgent problems, the Technical Response Center endeavors to respond to your request for service within one hour.

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Progentís Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint provides a central spot for your employees or customers to access, organize, share and interact with relevant information, documents, and software and to communicate with other people. SharePoint allows faster and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge theyíve created in a manner that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can help you to support your existing SharePoint solution or upgrade to the latest release of SharePoint.

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Progent's management team includes industry veterans with years of background providing network consulting, troubleshooting, and strategic IT planning to businesses ranging in size from startups to Fortune 500 companies. Great support requires great personnel, and Progent stands out by having put together a management team that can provide customers with the top service value in the industry.

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Progentís Microsoft-certified experts offer small and midsize companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a common location for your workers or customers to connect to, organize, share and manipulate relevant information, files, and applications and to communicate with other people. It enables quicker and better decisions, more effective sharing across groups and more streamlined business processes. The primary goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and outside an organization. Windows SharePoint Services join workers, clients, teams and projects with the knowledge theyíve developed in a way that makes data easy to find, download and apply.

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Exchange 2013 Disk Availability Group Consultant

Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These enhancements favorably impact key areas such as manageability, high availability (HA), compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, create a cost-effective test and deployment plan, and train your IT staff to manage your Exchange 2013 solution. Progent also offers affordable online support and management services for Exchange 2013.

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Service Desk Support Remote Technical Support
Remote Troubleshooting Desktop Help Desk Outsourcing Services

Progentís Co-managed Help Desk service allows your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

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ProSight Virtual Hosting Consultancy
Consulting Services ProSight Private Cloud Services

Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's production servers in a solution that delivers the highest degree of dependability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that allow small companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.

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Progentís staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional background, at the forefront of network support, performing a wide range of technical projects for a large array of customers. Each Progent consultant shares a proven set of personal best practices which are combined into shared best practices standards that Progent instills in its consulting personnel. This ensures that you get not only world-class IT capability, but also a support engineer with field-tested methods for applying computer knowledge to solve actual network problems efficiently.

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Office 365 and Android Support Outsourcing
Microsoft Office 365 Exchange Online and on-premises Exchange Consulting Services

Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.

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Solaris Compliance Audit
Urgent Compliance Audit Solaris

If your company operates a Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can assist your whole enterprise in a broad array of security topics including security administration procedures, security design and strategies, connection control products and methodology, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and business continuity planning. CISM and CISSP stipulate the basic skills and international standards of knowledge that network security professionals are expected to master. These certification give IT management the assurance that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to deliver effective security management and engineering services.

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Technology Consulting Company Desktop
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Progent offers a broad array of cost-effective services to assist you to deploy, integrate, repair, and manage workstations and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote technical support for single computers or notebooks or help your business to plan and implement a large-scale rollout of new or revised operating system software and applications. Progent can also provide consultants and technical workers to help you to prepare for and complete an office move or consolidation organized to produce the least possible disruption of your productivity.

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InDesign Learn
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Progent's Apple Mac experts can promote the creative aspect of Mac computing by providing help services and training in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.

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ASA and PIX Firewall Network Consulting
After Hours Firesight Setup and Support

Progentís experienced Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable gigabit appliances, Cisco PIX and ASA Firewalls provide a high level of security, high throughput, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security holes.

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Database DBA Troubleshooting
Database DBA Technical Support

Progent's Microsoft-certified database application consultants offer small and midsize businesses remote support for leading database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and integration, application architecture and programming, management support, replication solutions, capacity planning, performance optimization, migration, information security, backup/restore options, troubleshooting, and webinar training.

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Dynamics GP Excel Cubes Consultants
Microsoft Dynamics GP Integration Services

Progent's seasoned application designers and programmers can assist your company to build enhancements to Microsoft GP/Great Plains that support the special needs of your business without losing the benefits of Windows integration and connectivity. Progent can also offer expertise with a range of software development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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Service Reports Professional
Service Database Specialist

Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or small service organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support documentation sent by each staff member to every client. The practice of detailing and organizing service activity results in more efficient service and avoids a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

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24-Hour macOS and Exchange Integration Support
Time Machine and Outlook for Mac Integration

Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and send email, search the GAL, import addresses, sync up appointments, and alert people to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also can provide customized onsite Entourage education.

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Project Design Consultants
Project Management Professionals

For advanced project management assistance, Progent can provide access to veteran information technology professionals with decades of background in technology management, application development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise customers follow best practices to make sure development or deployment projects are successfully completed on time and on budget.

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Help and Support Helpdesk Services
Support and Help Helpdesk Outsourcing Services

Progentís Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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Check Point Ransomware Protection Cybersecurity Firms
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Progent's Check Point Software consultants can help you select and configure Check Point Firewall utilities and hardware based on Check Point Software's security platform to offer an economical and effective security solution for your IT network. Progent can also help you integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a single source for continuing network support, administration, training, and consulting expertise.

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Small Business Technology Consulting
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Progent provides the help of Microsoft and Cisco-Certified network support professionals to show clients affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For environments that span from small offices to large corporations, Progent's network consultants can help you enhance your information system's e-mail infrastructure, protection, availability, performance, and network management.

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Juniper SSG Firewall Security Audit Services
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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Microsoft ISA 2004 Firewall Technical Support Services
24-7 Internet Security and Acceleration Server IT Services

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating Microsoft-based security solutions for IT networks with many locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection needs without limiting your network.

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Catalyst Switch VSS Technology Consulting Services
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Progent's Cisco-certified CCIE networking consultants can assist your business to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move efficiently from legacy appliances to modern models.

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Top Ranked Consultant OS X Online
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Progent offers national remote technical support and troubleshooting services for businesses that operate macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft products. Progent's engineers offer Mac clients a range of IT services such as desktop support, upgrading to the most recent version of macOS from legacy versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support offers maximum return for your IT budget by preserving client productivity and shortening the hours billed for computer analysis and repair. Advanced online access technology and skilled technicians and engineers allow Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In most of situations your IT problems can be remediated over the phone or via a mix of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security professionals to help with the toughest system issues.

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Contract Development Microsoft Azure migration
24-7 MCSE Expert Certified Azure VHD Consultant Services

Progent can assist small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower equipment investments. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and resources and make sure that you sidestep the typical errors small organizations make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.

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Network Management Outsourcing for Small Businesses Specialist
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Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain minimal in-house network administration and support staffs with affordable help from world-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include fixed network maintenance costs, automation of common management tasks, continual adoption of the latest technology, graceful migration from legacy systems to modern solutions, close alignment of computer technology with strategic goals, guidance from veteran IT experts, and freeing up management to focus on business issues instead of ever-changing computer technology.

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Consultant Failover Clustering Windows 2012
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Progent's Microsoft-certified failover clustering consultants can assist businesses to assess the advantages of deploying Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery strategy, assist you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual ones, and help you to streamline the administration of clustered servers.

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Progent's Microsoft-certified consultants have over 10 years of background delivering unified communications solutions for companies that range from small offices to global enterprises. Progent provides affordable support for all versions of Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate remote and mobile email access. Progentís Exchange support services can help you in planning and implementing a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also provides support for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to integrate Outlook Web App for all major web browsers. For email virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.

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Contact Center Consultants
CCDP Expert Certified Computer Consulting Unity

Cisco Unified Communications Manager (CUCM), originally branded CallManager, operates as the center of Cisco's communications and collaboration platform. CUCM and Unified CM Express offer an advanced IP-PBX by integrating with unified messaging apps such as Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly online and onsite expertise to assist businesses of any size to create and maintain CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that deliver optimum productivity. Progent can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE support, designing Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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ProSight Virtual Server Private Cloud Hosting Professional
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Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that gives the maximum level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based on mature virtualization platforms that allow small companies with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.

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Amazon MWS programming Engineer
Amazon MWS Coder

Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.

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Cisco ASA Firewall integration Consultant
ASA 5500-X Firewall with Firepower Online Support Services

The new Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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Microsoft Proxy Server Computer Consultants
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Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.

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After Hours IT Consulting Windows 2016 Disaster Recovery
Windows Server 2016 Disaster Recovery Support

Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery system based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.

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Altaro VM Backup software offers small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure storage. Top features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to design, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.

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Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced program, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.

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ransomware vulnerability evaluation Consulting Services
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The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you personally to gather information concerning your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient security and backup system that reduces your exposure to ransomware and aligns with your business requirements.

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Progent's ProSight portfolio of managed services are geared to offer businesses who maintain minimal in-house IT administration and support teams with affordable access to world-class management platforms and technical expertise. Benefits of Progent's ProSight line of managed IT services include predictable network management expenses, automation of routine management tasks, continual adoption of new technology, smooth transition from older systems to up-to-date solutions, improved fit between information technology with business objectives, access to seasoned IT consultants, and freeing up management to focus on business rather than ever-changing computer technology.

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Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system packages to suit your unique company requirements. Progentís Microsoft consultants provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting support for secure, company-wide resource sharing plus integration with Customer Relationship Management programs.

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Dynamics GP/Great Plains allows you to grow and manage your business more efficiently by offering easy access to strategic information and a rapid ROI. Microsoft Dynamics GP/Great Plains offers major productivity benefits including its ability to extend the reach of your organization, handle your accounting, automate financial processes, unify procedures throughout your company, improve inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can help you set up and maintain a reliable, safe server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP consultants to make sure you reap all the advantages of your Dynamics GP business management system.

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E-Mail Guard is Progent's economical anti-spam and antivirus solution that offers small companies world-class protection against spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-based antispam and antivirus services that ward off email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and control their email application, irrespective of server vendor, hardware technology, or geographic location.

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Google Cloud Natural Language Consultant
Consultants Google Cloud Linux

Progent offers affordable online and on-premises support to help businesses of any size to migrate all or part of their core IT resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's cutting edge AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.

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Nation Wide Support Small Business IT Outsourcing Services 24 Hour Professional Texas
Network Consultant Fortinet 200 Series Firewalls Integration Support Fortinet 200 Series Firewalls

Professional Dynamics GP Accounting
24-7 Microsoft GP/Great Plains IT Consulting

Progent can show you how to prepare and execute an efficient move to Dynamics GP so that you preserve your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business disruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce programs that work transparently with Microsoft Dynamics GP.

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Immediate Support and Setup Internet Data Center
Colocation Engineer

Progentís data center IT services are designed for companies with hardware housed at IDCs or data center colo hosting facilities and requiring timely on-premises service at the colo site plus remote help from Microsoft and Cisco Certified experts. Progent offers a complete array of data center and IDC and colo consulting services including system topology analysis, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, development and deployment of zero-downtime systems, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage cluster configurations.

Ontario SQL 2012 Design Companies SQL 2012 Implementation Support Ontario, CA

Windows 2008 R2 Remote Troubleshooting
Microsoft Expert Windows Server 2008 R2 Outsourcing

Microsoft Windows Server 2008 R2 features high levels of performance, protection, availability, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can provide affordable remote consulting, technical support, and education services to assist you to plan, implement, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your information system.

Open Now Android and Cisco ASA firewall integration Outsourcing Android VPN Computer Consultant
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OpenBSD Computer Consulting Services After Hours Solaris Specialist

Linux Network Monitoring Online Support
MRTG for Linux Consultant

Network monitoring ordinarily involves tracking a networkís resource utilization in order to uncover throughput bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux or UNIX and can be used to monitor mixed-platform networks where UNIX and Windows coexist. Progent's system support engineers can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's Linux support services provide small businesses and programmers help with managing and supporting UNIX/Linux and Solaris systems that work with Microsoft-based products.

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Power Map Development Firm Contract Programming Firm SQL Server Integration Services
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Crystal Reports Coder
Award Winning E-Commerce Contract Programmer

For custom program creation, Progent can supply programming consultants to write line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to create custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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Amazon AWS migration Contract Programming Firm
24 Hour Amazon EC2 VPN Programmer

Progent offers cost-effective remote support to help companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.

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Consulting Citrix and Microsoft Hyper-V
Citrix Disaster Recovery Consultant

Progent's Citrix consultants can assist you to evaluate the potential business value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix management tools in your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to improve the responsiveness, availability, flexibility, and recoverability of your virtualized environment while reducing the cost of equipment and operations and streamlining administrative tasks.

Remote Troubleshooting Windows 2012R2 Microsoft Windows Server 2012R2 IT Consultant

Cisco and Microsoft Certified Services Documentation Online Support
Setup and Support Service Reporting

Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small service firms who provide minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports transmitted by every staff member to each customer. The practice of documenting and organizing service activity results in more efficient service and avoids a slew of common problems such as when a service customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.

SCCM 2016 Device Management Professional Technology Consulting Configuration Manager 2016

Deploying Phase: Implementation Small Business IT Consulting Company
Network Consult Microsoft Solutions Framework Project Methodology

When performing IT projects for enterprise clients, Progent uses a structured approach driven by defined milestones in order to meet budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design adjustments, and expert implementation. All facets are documented to provide a comprehensive summary of technical services performed and to assist in downstream system support.

SCCM Mobile Application Management Remote Support SCCM IT Consulting

Cisco Planning Small Business IT Outsourcing Group
Cisco Security Network Support Consultant

Progent's Cisco CCIE network consultants can help you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.

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Forensics Services Juniper Junos Network and Security Manager
Technology Consulting Services Juniper Junos BGT

Progent's Juniper Networks-certified network consultants can help your company to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants can offer support for Juniper's premiere network operating system to enable your business to simplify the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that incorporate a combination of Juniper's OS platforms.

SQL Help in Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN, South Bend, IN SQL Computer Network Consulting in Indiana
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Windows and UNIX Consulting Services
UNIX, Windows Consulting

Progent's UNIX family support experts provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise offers you an easy single source to show you how to build and maintain a protected and reliable cross-platform network and communications solution that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

SQL Server Cluster On-site Support Remote Technical Support High Availability Server Clustering
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24-7 ProSight Spam Filtering Services Consultant Services
Email Intent Analysis Consulting

Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.

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Secure Security Los Angeles CISSP Network Security Testing Los Angeles

IT Consulting Firm Windows 8.1 Client Hyper-V
Windows 8.1 Backup and Restore Consultant

Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist organizations of any size to install, manage, and troubleshoot environments that include desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help create test labs to evaluate Windows 8.1 and plan and implement Windows 8.1 deployment projects following leading practices.

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Urgent Linux with Windows Consultants
Linux, Windows Specialist

If your business network mixes Linux-based products technology with MS Windows, Progent can show you how to integrate your computers into a cohesive environment that permits all your OS platforms to coexist for easy management, seamless dataflow, high availability, enhanced performance, and tight protection. Progent's UNIX/Linux and MS Windows coexistence support offerings feature network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and repair, in-person technical support, and Help Desk outsourcing.

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Exchange 2003 Support
Computer Consultants Exchange Server 2003

Progent's Microsoft Certified engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 rollouts or upgrades and can provide local technicians to assist large companies with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.

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Consultant Rates Small Office Network Consultants
Consulting Hourly Rate Migration Companies

Progent's pricing model is to bill for phone service and on-site visits by the minute. Consequently, you are charged only for received services. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent offers in-person support, Progent does not bill for travel except for emergency support where on-site work is less than four hours. Also, Progent imposes no startup fee and asks no retainer for support services delivered during regular business hours. Many support firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates big invoices for fast fixes so you will not be forced to permit less critical problems to fester.

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Computer Engineer Windows 2012 R2 Cluster Server
Windows 2012 Failover Clustering Troubleshooting

Progent's certified failover clustering experts can help businesses to evaluate the benefits of utilizing Microsoft Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and show you how to streamline the administration of clustered servers.

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Physical Security Security Consultancies
Cisco PIX Secure

For small and midsize companies, network security and information assurance and compliance can be excessively complicated to stay ahead of but too dangerous to overlook. The largest biggest enterprises have been hacked, and the leading cloud services have occasionally been knocked out. It looks like there's nowhere to run. Progent makes it economical for small and midsize companies to carry out vital IT security projects effectively by offering the advantage of billed time to the nearest minute with no minimum charge for online help. This means you can have the help of a seasoned information consultant to deliver precisely the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of network security including security assessments, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security strategy.

Small Business Computer Consulting Companies Desktop Update Automation Urgent Desktop Change and Update Experts
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Small Business Network IT Consultants Reno Urgent Network Networking Company Reno Nevada
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Specialists Local Government Exchange Microsoft Certified Expert Local Government Exchange Consultant
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After Hours Exchange Server 2003 Upgrade Technical Support
Urgent Microsoft Exchange Upgrade Computer Consultant

Progent's Microsoft Premier engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-location Exchange Server 2007 rollouts or upgrades and can supply local personnel to help enterprises with installations of Exchange Server in the or any region served by Progent's consultants.

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Citrix XenServer Consultants
Citrix XenMotion Professional

Progent's Citrix-accredited consultants can help your company to evaluate the business advantages of XenServer as well as additional Citrix products, and can help you to plan, validate, execute, troubleshoot, and support a XenServer installation. Progent can also analyze your existing Citrix technology deployment and help you to enhance resource utilization, responsiveness, protection, uptime, and disaster recovery.

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Tacoma, Pierce County Support Specialist SQL Server 2012 SQL Server Small Business Networking Tacoma, Pierce County

Small Business Network Consulting
Small Office Computer Engineer

If you have a company network with 10 to 50 desktop users, Progent's network outsourcing services save your business from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to high-quality network support. By providing network support service when you require it, offering advanced knowledge for critical applications, delivering value-added support such as 24x7 server monitoring, and billing only for support you use, Progent offers you an economical solution for maximizing the business value of your small office network. Progent is the smart way for small businesses to create and support a reliable and secure information network and to benefit from fast access to the skilled consulting typically available only to businesses who are able to support a sizeable internal IT organization.

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Catalyst Switch VSS Remote Technical Support
Online Troubleshooting Catalyst Switch EVN

With Catalyst switches for small and mid-size companies, Cisco enables organizations to gain the full benefits of adding intelligent services to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features that make your network infrastructure sufficiently available to handle real-time requirements, expandable to support growth, safe enough to protect restricted information, and designed for differentiating and controlling traffic flows to streamline system operations. Progent's Cisco certified engineers can show you how to pick out and integrate Catalyst switches that make sense for your business. In addition, Progent's CISM and CISSP certified security specialists can show you how to create a strategic protection plan and set up Catalyst switches so they help support your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 switches.

Top Ranked Wireless Site Survey Specialists WLAN Site Survey IT Services

Microsoft Azure hybrid cloud integration Specialist
Consultant Enterprise hybrid cloud solutions

Progent offers expert remote consulting support to help businesses connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid architectures that utilize local IT assets as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud integration services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.

Top Rated Technology Professional Microsoft Dynamics GP Migration Planning Microsoft Dynamics GP Upgrade Planning Consulting Services
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Profile Les Kent
24 Hour Les Kent Northstar Computers, Berkeley, CA, Technical Support Engineer

Les Kent has a 35-year history of successful technology integration, corporate management, sales, and operations. He has shown a talent for developing sophisticated IT solutions while working as a system designer, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global enterprises.

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Ubiquiti UniFi Wave 2 WiFi AP Engineers Ubiquiti UniFi access point Services
Urgent Cisco Folsom Help Center Mather Server Installation
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VMware vCloud Suite Technology Professional VMware Site Recovery Manager and NetApp Consultant
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Windows Hyper-V 2016 Private Cloud Technology Consulting Hyper-V 2016 Hybrid Cloud Troubleshooting

Technology Professional ProSight Virtual Server Private Cloud Hosting
Specialist ProSight Hosting for Virtual Servers

Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum level of availability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that enable small companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and network management while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.

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Windows Server 2016 Hybrid Solutions Online Support
Windows Server 2016 Disaster Recovery Planning Support and Setup

Progent's certified IT consultants offer Windows Server 2016 migration consulting to assist businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

Windows Server 2016 Fault Domains Support and Help Windows Server 2016 Storage Spaces Direct Online Technical Support

Expert Microsoft Certified Online Help Microsoft ISA 2004 Server
Network Engineer Microsoft ISA 2004 Server

Progentís Microsoft certified consultants provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and inside sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

Windows Server 2016 Hyper-V Support Windows Server 2016 Virtual Machine Load Balancing Computer Consulting

Cisco Planning IT Manager
After Hours Online Cisco Certified CCIE Computer Consulting Services

Progent's Cisco certified network infrastructure experts have extensive experience assisting ISPs to architect, deploy, administer, optimize, and debug fault-tolerant, extensible connectivity solutions suitable for public networks.

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Emergency macOS Online Consultant Services
Engineer Mac Remote

Progent provides nationwide online help and troubleshooting services for companies who operate Apple macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft Windows technology. Progent's experts can provide Mac users a range of services including desktop assistance, upgrading to the most recent edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote technical support offers maximum return for your IT dollar by extending user productivity and shortening the time billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and money by going to your site. In the vast majority of situations your network issues can be remediated over the phone or via a combination of phone support and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security professionals to help with the most difficult system problems.

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Amazon EC2 integration Contract Programmer
Development Company Amazon EC2 migration

Progent offers cost-effective remote consulting to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS services. Progent can provide occasional expertise to help you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on time and within budget.

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24-Hour Engineer CISSP Certified Cybersecurity
CISSP Certified security Systems Engineer Services

Progent's CISSP-certified network security consultants can help businesses of any size with any facet of IT security. Progent can help create efficient security systems that protect a small office against modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile users sharing IT resources distributed over a mix of physical datacenters and various clouds.

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installation and Administration Microsoft Intune Microsoft WSUS Small Business IT Outsourcing Company

Small Business APs Integration Support
Consultants Small Business WAPs

Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, administer, and debug Cisco Small Business Wireless APs.

macOS and OS X Remote Troubleshooting iPhone Support and Help