Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most successful products for achieving anytime-anywhere access to email, calendars, web-based programs, and other vital business data. Progent offers Plano, Texas companies support from BlackBerry-qualified experts who can assist businesses to manage their BlackBerry environments or transition smoothly to a more popular mobile platform.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the standard for businesses of any size, successful deployment and support of RIM BlackBerry technology has become increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to external consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the need for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry products productively into their business information network.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and control BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Consulting Help for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange Server, Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in wireless transit to ensure maximum data protection. BES Server also streamlines a wide selection of vital administrative tasks that span from smartphone deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-qualified engineers can show you how to use RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability architecture using virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Monitor and report on the health of your BlackBerry system

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry device users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, solution architecture, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management approach and physical components meet your requirements, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, server hardware and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-qualified security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Professional
In order to get in touch with Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.