Progent locations in the Greater Dallas Metro Area
||5080 Spectrum Drive
Addison, Texas, 75001
|Sales Phone: 469-317-9411
Link: Addison, TX Network Support Services
||1333 W McDermott Dr
Allen, Texas, 75013
|Sales Phone: 469-342-0443
Link: Allen, TX Network Support Services
||3710 Rawlins St
Dallas, Texas, 75219
|Sales Phone: 214-446-3777
Link: Dallas, TX Network Support Services
|Fort Worth, TX
||420 Throckmorton Street
Fort Worth, Texas, 76102
|Sales Phone: 682-499-9550
Link: Fort Worth, TX Network Support Services
||5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75202
|Sales Phone: 469-565-9652
Link: Irving, TX Network Support Services
||5700 Granite Pkwy
Plano, Texas, 75024
|Sales Phone: 469-929-2939
Link: Plano, TX Network Support Services
||550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
|Sales Phone: 817-756-6968
Link: Southlake, TX Network Support Services
Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Plano, Texas businesses the expertise of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry deployments or transition efficiently to a more popular mobile solution.
As the sophistication of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for companies of all sizes, successful deployment and support of BlackBerry technology has grown more difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses frequently resort to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's proven online support capabilities, provides small companies an economical alternative for integrating BlackBerry products productively into their information network.
Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry devices across your company, define security policies that make sense for your company, develop custom mobile applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and thoroughly.
Technical Services for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of RIM BlackBerry devices, offering a single platform for controlling critical tasks such as smartphone deployment, upgrades, and retirement and also providing a solid foundation for security and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry smartphones and allows wireless synchronization.
BES Server features a wealth of data protection capabilities beginning with advanced data encryption of information transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent versatility in adjusting levels of protection to meet the specific needs of your network. Progent's BlackBerry certified engineers can assist you to select advanced security functions and enable them remotely. Examples of these wirelessly selectable security settings include:
- Lock down a BlackBerry smartphone
- Erase data from a lost device
- Lock out Bluetooth
- Enable internal protection against malicious attacks
BES Server also offers flexibility in determining mechanisms to prevent users from installing or executing unsafe or prohibited applications. Progent can help you to choose blocking processes like:
- List precisely which programs are allowed on the device
- Prevent external applications from using non-volatile memory on the smartphone
- Select which functions external software can use on the smartphone
- Limit the types of access external programs running on the BlackBerry device can initialize
- Block all external applications from being installed or executed on the BlackBerry device
Progent's Remote BlackBerry-Qualified Consulting Services is Fast and Affordable
For businesses in Plano, Texas who want fast and economical help from a qualified BlackBerry support expert, Progent provides effective remote help from a seasoned support team who have provided IT solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)
Remote support eliminates travel costs and allows consultants to fix problems rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer professional help in fields such as fixing synchronization problems, deploying BlackBerry Enterprise Server, and creating a protected, fault-tolerant system infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to select and implement appropriate security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs assessment, system design, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a wireless system that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and equipment meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software editions, processors and storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
To contact Progent about engineering assistance for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.