Consulting and Technical Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most successful solutions for maintaining mobile access to messaging, scheduling, web-based programs, and other critical business information. Progent offers Plano, Texas companies support from BlackBerry-certified consultants who can help businesses to manage their BlackBerry environments or migrate efficiently to a more popular smartphone solution.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, effective integration and maintenance of BlackBerry technology has become increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small businesses a budget-friendly alternative for integrating BlackBerry products productively into their IT network.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize mobile software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs like schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry handsets can have effortless connectivity with Exchange email and to IM-enabled software through Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified consultants can help you design, configure, and maintain BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist your business to resolve a wide range of issues concerning synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.

As a leader in providing countrywide online technical assistance for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses low and, by resolving issues quickly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, manage Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements assessment, system design, deployment strategy and execution, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which administration model and hardware products match your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can assist your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Support from a BlackBerry-Certified Expert
In order to contact Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Progent can provide economical remote support from consultants skilled in a broad range of products and services that provide solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide help for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help you to design, enhance, or maintain backup solutions for a range of environments such as local, remote, cloud-based, or hybrid.

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    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's servers in a solution that gives the highest level of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are built on mature virtualization techniques that allow small businesses with mixed- platform environments to economize significantly on the costs of capital equipment, system maintenance, and IT management while achieving world-class reliability and an unmatched level of vendor flexibility.

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    If your office network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to integrate your servers into a cohesive network that allows all your OS platforms to coexist for easy administration, seamless dataflow, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and MS Windows coexistence support services include network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and repair, in-person technical support, and Help Desk Call Center services.

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