Consulting and Technical Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most popular solutions for achieving mobile connectivity to messaging, scheduling, web programs, and other critical business data. Progent offers Plano, Texas companies support from BlackBerry-certified consultants who can help businesses to manage existing BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for businesses regardless of size, successful integration and maintenance of BlackBerry solutions has become increasingly challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations frequently turn to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small companies an affordable alternative for incorporating BlackBerry products productively into their information network.

Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Consulting Expertise for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange, Domino, or Groupwise users to send and receive emails that stay encrypted in wireless transit to provide optimum data protection. BES Server also simplifies a broad variety of critical management tasks that span from smartphone configuration and updates to wireless security and high availability.

BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-premier consultants can assist you to utilize RIM BlackBerry Enterprise Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control user and group settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified consultants can also help you to utilize BES Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and support BES Server's fault-tolerant infrastructure based on virtual servers
  • Install BlackBerry smartphones remotely
  • Set custom management roles
  • Automatically track and report on the health of your system

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Plano, Texas who require quick and economical access to a certified BlackBerry support expert, Progent delivers efficient online assistance from a seasoned support staff who have provided IT solutions to companies in each state in the United States. (See Progent's client testimonials.)

Remote support eliminates travel costs and lets engineers resolve problems rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer expert support in fields including resolving synchronization problems, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also help your company to resolve a broad array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, IM, workstation software installation, and Desktop Redirector.

As a leader in providing nationwide remote help for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support expenses at a minimum and, by solving issues promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, system architecture, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management approach and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, server hardware and storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.