Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were at one time among the most popular products for maintaining location-independent access to messaging, scheduling, web programs, and other critical business data. Progent offers Plano, Texas companies the services of BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or migrate smoothly to a modern smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the standard for companies of any size, successful deployment and support of RIM BlackBerry solutions has grown increasingly difficult. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses frequently turn to external support firms who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's proven online support model, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT network.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and control BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Consulting and Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry devices, providing a single solution for handling key jobs like device installation, upgrades, and retirement while also providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange, Novell GroupWise, or Domino messaging platforms and BlackBerry smartphones and allows wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server includes a wealth of data protection options beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in adjusting degrees of security to match the special requirements of your environment. Progent's BlackBerry certified consultants can assist you to select advanced security features and enable them wirelessly. Samples of these wirelessly selectable security settings include:

  • Lock down a BlackBerry smartphone
  • Wipe information from a lost smartphone
  • Lock out Bluetooth
  • Activate internal defenses against malware

BES Server also offers flexibility in determining ways to keep users from loading or executing unsecure or unauthorized applications. Progent can help you to choose blocking techniques such as:

  • Specify precisely which applications are permitted on the device
  • Block external applications from allocating non-volatile memory on the BlackBerry smartphone
  • Determine what resources external software can access on the device
  • Restrict the types of connections third-party programs running on the device can establish
  • Block all external applications from being loaded or executed on the device

Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For companies in Plano, Texas who want fast and affordable help from a certified BlackBerry support professional, Progent delivers effective online assistance from a seasoned network support team who have delivered IT solutions to companies in each state in the country. (See Progent's client testimonials.)

Online support avoids travel expense and enables specialists to fix technical issues quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and can provide expert support in areas such as resolving synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help you to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can also assist you to resolve a broad range of issues concerning synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote help for small business IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support expenses low and, by resolving problems promptly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, implement access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, solution architecture, roll-out strategy and execution, performance tuning, design of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, assist your organization to determine which administration model and hardware products meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to run company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
To contact Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.