Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most popular solutions for achieving mobile connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide Plano, Texas businesses the services of BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the standard for companies of all sizes, effective integration and maintenance of BlackBerry solutions has become increasingly difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven online support capabilities, provides small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their information network.
Progent's experts can assist your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management consulting, and Microsoft Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your business, customize wireless software, and make sure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server gives companies a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure consistent information for applications such a schedules, address books, tasks, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones have effortless access to Exchange messages as well as to instant messaging-aware applications through Microsoft Communications Server and Lync Server 2010 support.

Progent's BlackBerry-premier consultants can show you how to plan, implement, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For businesses in Plano, Texas who require quick and affordable help from a qualified BlackBerry consultant, Progent offers effective remote assistance from a seasoned network support team who have provided network solutions to organizations in every state in the U.S. (See Progent's client testimonials.)
Online support eliminates travel costs and lets engineers resolve problems quickly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and can provide expert help in fields such as troubleshooting synchronization problems, configuring BlackBerry BES Server, and designing a protected, high-availability system infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can in addition assist your business to troubleshoot a wide range of issues concerning synchronization, handset detection, email reconciliation, web browsing, wireless connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online consulting services for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support costs low and, by solving problems promptly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, configuring wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device users on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent for Support from a BlackBerry-Certified Consultant
If you wish to contact Progent about engineering assistance for BlackBerry mobile wireless technology, call